Rogers outages and service status in Port Crewe, Ontario

Problems in the last 24 hours in Port Crewe, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Port Crewe, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dededacosta (@Dededacosta11) reported 2 minutes ago

  Internet issues during a World Cup match again, @Rogers! Ridiculous!

• 
  Marianne Bolton (@MarsBolton) reported 2 minutes ago

  @RogersHelps issue with connections for phone & mobile in the west end of Toronto??

• 
  kaleemullah (@kaleemullah19) reported 4 minutes ago

  @RogersHelps @RogersHelps I have already contacted technical support multiple times. I waited for over 2 hours on the phone, and a ticket was created. Today I also waited over an hour in the Anna online chat queue. I started at around 95 people ahead of me, and when it was finally my turn, the system suddenly ended the chat without connecting me to an agent. That was extremely frustrating. My internet has now been down for 2 days, I had to take leave from work because I work from home, and the earliest technician appointment I was offered is Monday. I don’t think this level of service is acceptable. Please escalate my case and advise what Rogers will do regarding compensation for the service outage and the loss it has caused. Reference: i2598853033

• 
  Lulu (@lulu5109) reported 6 minutes ago

  @RogersHelps I’ve been transferred between 3 Rogers agents for hours with no resolution. My internet drops multiple times daily, I have to manually reboot the modem 4+ times/day because it won’t reconnect on its own, and it’s affecting my work from home.

• 
  sarah (@dawnthehorizon) reported 6 minutes ago

  @RogersHelps I understand how that may work for just making calls. But if my boyfriend or friends only receive texts via SMS or RCS, but I have no service to text them, how would me using wifi work? Because I’ve tried and it doesn’t send the texts

• 
  Gayle Charach (@gcharach) reported 7 minutes ago

  @RogersHelps There was nothing on the website other than the time it went down - which was completely inaccurate too. That's the point I am trying to make to drive home. Your customer "service" is terrible.

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  ♉️ J a i m e W I L L I A M S🇨🇦 (@SueValley) reported 9 minutes ago

  @RogersHelps @KlisSteven Hello I am needing help with technical support, messaged mynaccount number to you

• 
  Russell (@major2571) reported 10 minutes ago

  @RogersHelps @MactelecomN Isn’t technical support your department? even if this is not a technical problem you should follow up internally. This garbage customer service and attitude is why i left rogers over a decade ago and will never be a customer again.

• 
  H.A (@Hasan_ali10) reported 14 minutes ago

  Like seriously WTF @Rogers and I thought my phone was broken!!! Are we still going to pay this month’s bill too????

• 
  Sara McMillan (@Sara_McM) reported 14 minutes ago

  @kikiclements @Rogers Yes, hubby is in Downtown Toronto and it's terrible.