Rogers outages and service status in Redwater, Alberta

Problems in the last 24 hours in Redwater, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Redwater, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jimbo Jones Senior (@JimboJonesSr) reported 1 minute ago

  @CanadasLeafs @Rogers Lol I was on hold with them for over 2 hrs couple of weeks back. That was after showing up at a Rogers store where they make you buzz an intercom , "move in front of the camera" ask you what you want then tell you to call CS that they can't help. Lol

• 
  Orange Cone (@CanadianPylon) reported 5 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  John Tucci (@john_tucci) reported 7 minutes ago

  @RogersHelps @Rogers I’ve been on hold with support for 45 minutes. How is this acceptable? Why should I continue to pay my bill? I knew that switching from Bell was a mistake. 0 stars out of 5

• 
  Goug Dilmour (@CanadasLeafs) reported 10 minutes ago

  @rod_the_bod @Rogers Bell is just as bad, I didn't think Telus offered internet in my area.

• 
  HeartPatientWaiting🦮 (@HeartPatient105) reported 13 minutes ago

  @LoveMy7Wood @Rogers @RogersHelps Tried the online chat with Brother Printers and they were useless. Certain types of support needed to be provided in different manners. Glad Rogers could help you. I had to dump them for lack of coverage in rural Alberta.

• 
  Vish Saujani (@VSaujani) reported 15 minutes ago

  Pls. For the love of god. If I ask you to remove me from your call list pls dont instantly hang up. 4 calls in 3 days. #makeitstop @Rogers

• 
  Mike Gunn (@One_Gunn44) reported 18 minutes ago

  @RogersHelps I know you hours of operations. But I am not always available to call early in the morning.With the price of your service you should be able to provide better service. I was not in pressed with waiting that long from 2:30- 4:30 to have the call dropped.

• 
  evanspence (@Loveataurus) reported 19 minutes ago

  @RogersHelps @RogersHelps apparently im told to put 40% down and im high risk! It's BS i have payment arrangements and been paying them and keep it contact but it's never good enough. I guess being a loyal customer for many years gets you no where so im fed up. @BellMobility is cheaper

• 
  🎃 HoJam 🎃 (@HoJam23) reported 21 minutes ago

  @CanadasLeafs @Rogers i complained on twitter and someone from their twitter team reached out to me and canceled within minutes. I will never, ever, ever, use this company for anything again.

• 
  Paul MacIntyre (@MacintyreP20931) reported 24 minutes ago

  It's not reasonable to be in line for over 60min to buy a coffee, clothes, vehicle etc. So why is it acceptable to be on hold for 60min plus waiting for someone from @Rogers to come on the line? If you sell a product, you should employ enough ppl to handle customer service.