Rogers outages and service status in Saint-Lazare, Quebec

Problems in the last 24 hours in Saint-Lazare, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Lazare, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  creative (@CreaTiv_thinkeR) reported 4 minutes ago

  @RogersHelps From account, Chat agent safia asked concern and redirected to support specialist which basically keeps sending message to "Thanks for holding. We’ll be with you as soon as possible. Please continue to hold to keep your place in line." For more than 25 times in last 50 minutes

• 
  🤍♐️ (@barrosxo) reported 6 minutes ago

  @RogersHelps spent 2.5 hours on hold with Accounts Payable team only for someone to finally answer & tell me the department was closed. been trying multiple ways to resolve an issue with my account & haven’t got anywhere someone pls help me get this sorted? This is so frustrating

• 
  Mahmud Abdulla (@CanImmConsult) reported 7 minutes ago

  @RogersHelps Hello has @rogers tv and internet system crashed in Richmond Hill, ON? No service

• 
  Christopher Rodgman, MD (@RodgmanPsych) reported 8 minutes ago

  Ok @Rogers, if the @BlueJays lose today because they are completely demoralized after their month of hard work to get back to .500 was squandered by yet another bad call by John Schneider, Schneider has to go. This can’t be the negative turning point of the season. We can’t lose all momentum. You have to choose team over coach, especially if coach will never choose team over player.

• 
  Alexis Gee (@lexomatic) reported 9 minutes ago

  @gfliverpool9966 @RogersHelps Progressively worse since Saturday full outage since Sunday 10pm. My original ticket was closed as resolved w no notice but new streetwide ticket created. Still ongoing check outages page every hour and see projected completion extend 1 more hour. Solidarity

• 
  Michael DelPiero (@MikeDelpieroX) reported 10 minutes ago

  @myrnalambert @RogersHelps @Rogers Sounds like you’re stuck in their loop where support won’t solve it without the one person you can’t reach. At this point the only path that actually forces resolution is going through the CCTS complaint route (details on my page) otherwise it just gets bounced between agents.

• 
  MIke Dunne (@mike_dunne57622) reported 11 minutes ago

  I may need to cancel my @rogers contract

• 
  Marcella🇨🇦🇺🇦 (@grg_mc) reported 12 minutes ago

  @RogersHelps Is anyone working at Rogers today? I"m on the phone.... 2 hours, Chatted with bots that direct me to tech supprt and all I need is a new box as I have been walked through every step available and still No Signal.

• 
  Canucks Critic (@CanucksCritic) reported 15 minutes ago

  @Canucks @Rogers Day one already on camera. Feels like the real work starts after the filming ends and the same problems are still sitting there waiting.

• 
  Michael DelPiero (@MikeDelpieroX) reported 16 minutes ago

  @_berg618_ @RogersHelps You've already explained the issue. They know what you need. A representative could simply call you and resolve it in a few minutes, but they won't. Instead they're asking you to spend more hours waiting on hold. Google "AI chatbot" and learn what they do. @Rogers #Rogers