Rogers outages and service status in Salmon Arm, British Columbia

Problems in the last 24 hours in Salmon Arm, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Salmon Arm, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Salmon Arm, British Columbia

Latest outage, problems and issue reports in Salmon Arm and nearby locations:

• 
  The King of Blind Bay (@ImRealGoode) reported 30 minutes ago from Balmoral, British Columbia

  I go outside for 3 minutes. @Rogers @Sportsnet NOW randomly signs me out, and makes me reactivate but I can't enter the new code. You guys really now how to **** over your customers.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick McRoberts (@nick_mcrob) reported 5 minutes ago

  @RogersHelps your technician just left our property without confirming that our internet issues were resolved. We are still unable to connect to the internet.

• 
  @HolyDegenerate (@RandySaretzky) reported 9 minutes ago

  @RogersHelps I cancel a phone from my ex wife, and you’re still charging me. Absolutely horrendous

• 
  Kai (@nailwurm) reported 14 minutes ago

  @odugwamen20 @RogersHelps Multiple people are saying the estimated resolution time is 8PM EST 😒

• 
  Kevin (@kevcpm) reported 19 minutes ago

  @RogersHelps As anticipated. No call back. I’ve had success through this channel - how can you help me?

• 
  Todd Talbot 🇨🇦 (@toddtalbot07) reported 24 minutes ago

  Hey @RogersHelps, waited patiently for a billing chat rep (75 ahead of me). Finally get on, basically tells me to wait for 35 mins only to provide a reference number to fix a simple billing issue. The level of service is at an all time low. What are you guys doing????

• 
  Daisy E. Birch (@DaisyBirch59) reported 27 minutes ago

  So I was part of internet outage that affected parts of Ottawa. @Rogers claimed the outage was due to vandalism. I called the Rogers 800 number and was greeted by an AI chatbot. Rogers has laid off 900-1000 employees and are now using AI. Not cool.

• 
  Stephen Cunliffe (@scunliffe) reported 27 minutes ago

  @RogersHelps your AI automated phone system is terrible. If the AI hears "Human", you need to send the caller *directly* to a human agent. Anything else is disrespectful and annoying. The "higher call volumes... unable to accept your call" - #Disconnect is bad.

• 
  Jenny Muzik (@jennysmuzik) reported 29 minutes ago

  Dealing with you is soo frustrating! Got new packages that are all mixed up creating errors in billing. Phone lines or chat takes hours! How is this considered customer service. Not all things can be self serve!!! Hire up! @Rogers

• 
  Ronnie Turner (@TookARonTurn) reported 32 minutes ago

  @treverleblond @RealDonBradshaw @Rogers Isn’t it wild? Terrible takes and constant negativity. You know how the adage, “It’s like a car crash — it’s awful, but you can’t look away.” That’s how I feel with bozo here. I couldn’t imagine having to have a dinner or spend some time in-person with him.

• 
  We the north (@Goodfellas_TO) reported 34 minutes ago

  @Rogers customer service is a joke. Their agents have zero clue how to handle calls anymore. They hang up, transfer your call to another agent without any warning. It’s honestly embarrassing.