Rogers outages and service status in Salmon Arm, British Columbia

Problems in the last 24 hours in Salmon Arm, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Salmon Arm, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Salmon Arm, British Columbia

Latest outage, problems and issue reports in Salmon Arm and nearby locations:

• 
  The King of Blind Bay (@ImRealGoode) reported 37 minutes ago from Balmoral, British Columbia

  I go outside for 3 minutes. @Rogers @Sportsnet NOW randomly signs me out, and makes me reactivate but I can't enter the new code. You guys really now how to **** over your customers.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Valdellone (@JohnSavageDJS) reported 4 minutes ago

  @RealDonBradshaw @Rogers Probably because they don't expect it to be a long call up. He's probably back down tomorrow. With Gimenez not at 100% they needed a back up infielder for today's game.

• 
  Shannon Boschy: Candidate for School Trustee OCDSB (@ShannonBDouglas) reported 4 minutes ago

  @georganneb @Rogers Oh, but when you’re no longer a customer they will call you endlessly with offers, sometimes I’ll get three calls in a hour. @rogers ignores CASL laws and refuses to take me off their unsolicited phone call lists. No matter how many times I ask to be taken off their list, they keep calling. If you ask to speak with a supervisor, their telemarketers, like Peter from Mumbai, just hang up.

• 
  carbsarelife (@sumptuoussamosa) reported 5 minutes ago

  @RogersHelps Hey Eric, Last night after 8pm, I was unable to get through to technical support using that phone number. The AI agent wouldn't give me an option to "press 3 for technical support." Quite frustrating.

• 
  CRM🇨🇦 (@CRMxox) reported 5 minutes ago

  After being on hold for 2 hours waiting for some to take my call, I was able to get through. I was told they would look into my situation and call me back. Silence. No callback. Terrible service again @Rogers @RogersHelps

• 
  Gry Phyn (@LGBMike) reported 6 minutes ago

  @JustMeJamie64 @Rogers Used to work in call centre's and I can answer this. Lower wages. Cheaper to have phone support in countries that pay WAY LESS THAN CANADA. 2/hour in many places.

• 
  Kai (@nailwurm) reported 6 minutes ago

  @odugwamen20 @RogersHelps Multiple people are saying the estimated resolution time is 8PM EST 😒

• 
  SJ (@cafveteran) reported 13 minutes ago

  @Rogers It took over an hour, primarily on hold, to finally get only one issue resolved, i.e. the correct address. When I demanded to know what type of compensation Rogers was willing to offer me, the customer service person proceeded to argue with me, even after I demanded to speak with a manager. I will be considering different options for my cell service and I recommend that others do the same as well. I never thought that I could get worse customer service than Bell, but Rogers has exceeded that.

• 
  _.damien5 (@damienvermande5) reported 14 minutes ago

  @RogersHelps the ETA for the fix on the outage keeps getting pushed back, how can I know someone is actively resolving the issue?!?!?

• 
  Le Moose (@dwarvenbrohan) reported 14 minutes ago

  @_robbyy @RogersHelps @SensSteadySteve Yep outage map is down lol. What a joke

• 
  Dugtheslug (@icecreampie58) reported 22 minutes ago

  @Rogers Loving the new virtual assistant 30 mins on hold to get to the overseas customer service....and start all over waiting...wow