Rogers outages and service status in Balmoral, British Columbia

Problems in the last 24 hours in Balmoral, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Balmoral, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Balmoral, British Columbia

Latest outage, problems and issue reports in Balmoral and nearby locations:

• 
  The King of Blind Bay (@ImRealGoode) reported 44 minutes ago from Balmoral, British Columbia

  I go outside for 3 minutes. @Rogers @Sportsnet NOW randomly signs me out, and makes me reactivate but I can't enter the new code. You guys really now how to **** over your customers.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CasPer Anton (@Cas_33_Per) reported 5 minutes ago

  Hi @RogersHelps, I was charged a $70 “Transaction Fee” for a single declined pre-authorized payment. This seems disproportionate — can someone review and help waive/reduce this? Thanks.

• 
  Michael Gallo (@galloots1313) reported 5 minutes ago

  @RogersHelps I never got a notification any discounts were expiring. I just got a new bill that went from $60 to $153. Unacceptable Why can’t I speak to a person about this? I’ve waited on the phone for 5 hours last 3 days. I don’t have time to waste my entire day to fix your error

• 
  Colleen de Papp (@colleendepapp) reported 7 minutes ago

  @alancross @Rogers I agree! When trying to find out if there is an internet outage in my area it's like pulling teeth trying to get an answer. #shameful

• 
  Dogfish Enterprises (@dogfishent) reported 8 minutes ago

  @Rogers VERY disappointing interactions this last 2 weeks with customer service. Misleading practices, then apathy to your customer. I think Bell gets the customer unfortunately.

• 
  Paul R (@doonboy) reported 10 minutes ago

  @RogersHelps Wifi calling not working so only way to fix it is by contacting an agent. Even your AI agent said that. Apparently it has to be reprovisioned.

• 
  ridi (@riditweets) reported 11 minutes ago

  @RogersHelps you never have any live agents available calling. You’ve raised my bill twice in the past year while providing horrible customer support and calls not getting through constantly.

• 
  Dave (@Goodwaaan) reported 13 minutes ago

  What is the next step to resolve an issue @Rogers ? I literally cant even get on hold in your queue . Is the next step filing a complaint with the CRTC ?

• 
  comm eng (@CommEng) reported 16 minutes ago

  @Rogers @RogersHelps It "fixed itself" at 20:20 PDT because upstream rerouted to Cogent. Rogers did nothing. Second occurrence in one day means it's a pattern not a blip. Are you monitoring your PCCW peering at all, or is your outage detection just waiting for customers to tweet?

• 
  Shitcoin Billionaire (@RicoRicoRico0x0) reported 18 minutes ago

  @Rogers @BlueJays Are we tanking now?! Im confused. WTF is Going on here.

• 
  Jay Belliveau (@Gruesome3) reported 19 minutes ago

  @Talon_Jenkins94 @Rogers @NHL Where can I watch my teams in Canada without sportsnet? It sucks. It freezes all the time or just stops working. Not worth the price at all!