Rogers outages and service status in Sarnia, Ontario

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sarnia, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Sarnia, Ontario

Latest outage, problems and issue reports in Sarnia and nearby locations:

• 
  HR Prof Rebecca (@HR_Prof_Rebecca) reported 19 minutes ago from Sarnia, Ontario

  @gkrad9 @CTVToronto @Rogers @Apple @fordnation That's funny because my kid in grade 10 has an iPad which all of his school board has standard issue, with all learning activities optimized for that format. Maybe facts matter even when you hat #DOFO

• 
  Steve Lambe (@Firrae) reported 44 minutes ago from Sarnia, Ontario

  So I guess @RogersHelps just hung up on me? WTF?!

• 
  Craig Reed (@CraigReed5) reported 45 minutes ago from Sarnia, Ontario

  Kudos to the technicians from @Rogers and the associated impacted network service providers for their efforts troubleshooting and restoring service since Friday. Not an enviable position to be in, and certainly full of pressure to get things back to normal as fast as possible.

• 
  Caryl Wright🇨🇦 (@cwrightsy) reported 56 minutes ago from Sarnia, Ontario

  @JeremyCohnTV @Rogers @RogersHelps Jumping to AT&T in Sarnia due to outage?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mynameisray (@mynameisray) reported 10 minutes ago

  @Bell has some of the most disgusting customer service in the business. They do nothing to actually work with you, even long term customers are treated like absolute dog ****. Maybe it's time to look into @Rogers.

• 
  Daisy E. Birch (@DaisyBirch59) reported 11 minutes ago

  So I was part of internet outage that affected parts of Ottawa. @Rogers claimed the outage was due to vandalism. I called the Rogers 800 number and was greeted by an AI chatbot. Rogers has laid off 900-1000 employees and are now using AI. Not cool.

• 
  Corey Buffett (@coreybuffett) reported 13 minutes ago

  Working at 24 hours to download a game on rogers, max down is like 10mbps, same setup on bell would be don’t in a couple hours, this is crazy @rogers fix get better hardware or finally install fibre ! #nogamingonrogers

• 
  Abdelrhman Shoieb (@AbdelrhmanShoi1) reported 13 minutes ago

  @RogersHelps @Rogers still am trying to reach your customer services and you are keeping me on hold for up to 20 minutes without any response

• 
  Proud 🇨🇦 w Unacceptable Views offending the woke (@DJennings2012) reported 15 minutes ago

  @PabloEsHOEbar @RogersHelps @Rogers Bypass rogers going forward. File a ccts complaint requesting compensation

• 
  Happyinretirement (@Happyinret69930) reported 15 minutes ago

  @RogersHelps sat on hold for Shaw direct service for well over an hour and call dropped. Am now on another long hold. Can you help me over messages?

• 
  Toronto Guy (@doubledouble416) reported 15 minutes ago

  @RogersHelps Was able to reach out to them; they offer is higher than what Bell gave me (and you don't offer/allow hime phone service; if I don't take the full package, including tv; which i don't need)

• 
  Dom (@NorthsideJane_D) reported 17 minutes ago

  @Rogers Why is it impossible to speak with someone ever since y’all added that stupid AI Assistant?? It’s been a week of me hearing “high volume calls”. No one is calling y’all. Also I refuse to pay my bill until I speak with someone

• 
  Alex A. (@AlexAgnew1) reported 22 minutes ago

  I see why I left @Rogers years ago. They bait you with a $35 Can/US plan in January as an EPP, then literally 7 months later they raise the price $5 bucks a month. Couldn’t even give a customer the rate they advertised for one year….

• 
  joe faddoul (@joefaddoul7) reported 24 minutes ago

  @Rogers @DirkSwagger I would love to get some support also. How does one actually achieve this with your company?