Rogers outages and service status in Sarnia, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Rogers generated 0 outage signals in the last 24 hours around Sarnia, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Sarnia, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sarnia, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 2: Problems at Rogers
Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Rogers Issues Reports Near Sarnia, Ontario
Latest outage, problems and issue reports in Sarnia and nearby locations:
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HR Prof Rebecca (@HR_Prof_Rebecca) reported from Sarnia, Ontario@gkrad9 @CTVToronto @Rogers @Apple @fordnation That's funny because my kid in grade 10 has an iPad which all of his school board has standard issue, with all learning activities optimized for that format. Maybe facts matter even when you hat #DOFO
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Craig Reed (@CraigReed5) reported from Sarnia, OntarioKudos to the technicians from @Rogers and the associated impacted network service providers for their efforts troubleshooting and restoring service since Friday. Not an enviable position to be in, and certainly full of pressure to get things back to normal as fast as possible.
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Steve Lambe (@Firrae) reported from Sarnia, OntarioSo I guess @RogersHelps just hung up on me? WTF?!
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Caryl Wright🇨🇦 (@cwrightsy) reported from Sarnia, Ontario@JeremyCohnTV @Rogers @RogersHelps Jumping to AT&T in Sarnia due to outage?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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A Nir (@Zeuxis00) reported@Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.
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GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported@RogersHelps I requested Shaw come to my home on Sunday, August 16. You guys never showed up, you owe me a $75 credit. Shaw did finally come to my home on Saturday August 22 and did the work they needed to do. Two days later the box Rogers just worked on is ripped open wires are missing.
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Ria Riaz (@RoastedKeyboard) reportedAs much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please
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Harrichr (@harrichr) reported@RogersHelps It doesn't matter what the issue is. It's an embarrassment that you would EVER have a customer or potential customer wait on hold longer than 10 minutes. That is a corporate choice.
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Boro 🇨🇦🇨🇦🇨🇦 (@boromarinkovich) reported@Rogers This is a real problem as I know many folks who get calls daily from fake call centres stating they are Rogers customer service offering deep discounts for phone and plan upgrades. Rogers needs to deal with this to stop these fake offshore call centres from calling us.
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Axel (@AX0G0) reported@Rogers, on hold for 2 hours. Get through to a "customer support specialist" on hold for another hour. The phone then starts ringing and sends me to the rural rogers department. I'm in a wheelchair without a phone. I moved and am trying to setup my services. Awful #Toronto
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CanadaSam53 (@canadasam53) reportedHey @RogersHelps why can’t I get home security technical support? I keep getting general tech support or wireless and I’ve been waiting over 90 minutes! Is there a direct line I can call?
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Dixit Arora (@dixitarora01) reported@RogersHelps hey rogers, Why is my wifi not working and I am on a hold for last 2 hours with you guys???????????😡😡😡😡
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Wil. Y. Hutson (@HutsonWilmot) reportedDoes anyone know how to get through to the useless customer service at @rogers ??
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Bonnie Lee (@stitchlady) reported@RogersHelps the batteries in my remote were down to 56% so I put new batteries in but it still says 56%. I used brand new batteries. I’ve had this happen before with remotes. I even restarted my TV box. Why doesn’t it show the batteries at 100%?