Rogers outages and service status in Sarnia, Ontario

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sarnia, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Sarnia, Ontario

Latest outage, problems and issue reports in Sarnia and nearby locations:

• 
  Caryl Wright🇨🇦 (@cwrightsy) reported 12 minutes ago from Sarnia, Ontario

  @JeremyCohnTV @Rogers @RogersHelps Jumping to AT&T in Sarnia due to outage?

• 
  Steve Lambe (@Firrae) reported 12 minutes ago from Sarnia, Ontario

  So I guess @RogersHelps just hung up on me? WTF?!

• 
  Craig Reed (@CraigReed5) reported 22 minutes ago from Sarnia, Ontario

  Kudos to the technicians from @Rogers and the associated impacted network service providers for their efforts troubleshooting and restoring service since Friday. Not an enviable position to be in, and certainly full of pressure to get things back to normal as fast as possible.

• 
  HR Prof Rebecca (@HR_Prof_Rebecca) reported 29 minutes ago from Sarnia, Ontario

  @gkrad9 @CTVToronto @Rogers @Apple @fordnation That's funny because my kid in grade 10 has an iPad which all of his school board has standard issue, with all learning activities optimized for that format. Maybe facts matter even when you hat #DOFO

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison S. (@yidchick) reported 7 minutes ago

  @MissMapleCda @RogersHelps Yes. I just filed a formal complaint with management team

• 
  Ali R. Tariq 🍉 (@alirtariq) reported 10 minutes ago

  @Rogers - I’ve been on hold for tech support for a total of 6 hours now (3 yesterday and 3 today) with no light at the end of the tunnel. How does one get in touch with you? How do you not even provide the option for callbacks?

• 
  Andy Obi (@kynetics) reported 10 minutes ago

  @RogersHelps I can receive calls but cannot make calls. What do you mean "if I switch to a different network"? I only came here with my Rogers sim.

• 
  🇨🇦🍁Muttman🍁🇨🇦 (@muttman3420) reported 12 minutes ago

  @Rogers @RogersHelps how do we get a hold of technical support? Been on hold for 30 mins, and Virtual Assistant is useless

• 
  Dan McGrath (@dannymcgrathy) reported 13 minutes ago

  I didn't think there was such a thing worse than @RogersHelps #customerservice until I had an issue with @Fidomobile . Its much worse. Oh wait, Fido is Rogers. SMH.

• 
  Kelly (@AlbertanKelly) reported 16 minutes ago

  @DivyDex @RogersHelps Still out. Apparently a cable was inadvertantly cut by a third party construction site. 24 hours w/o internet is terrible - never had this happen before. I hope we all get discounts on our monthly bill.

• 
  Triple L ✨Taycouver N1 ✨ (@soulfulkiddo) reported 18 minutes ago

  @RogersHelps Thanks for being not helpful at all. Been trying to reach your customer service for 2 weeks yet always been told to wait. Shouldn't be that hard to talk to a real person!

• 
  Dean Rohrer 🇨🇦🇬🇱 🇺🇦🇲🇽🇵🇦🇪🇺🐘😷 (@wdrohrer) reported 19 minutes ago

  @RogersHelps Stop trying to pass the buck! I was a Shaw customer years and never received a single marketing call. NOT ONE. Since @Rogers acquired Shaw the calls starting coming and won’t stop no matter how many times I have requested them to cease. You need to lose your license!

• 
  Brett Paddock (@b_paddock) reported 26 minutes ago

  @BlueJays Just so you know Calgary is missing your radio broadcasts now that @Rogers has shut down AM @sportsnet960 #sportsnet #yyc #sportsnet960 Any plans on having your games broadcast on another Calgary station?

• 
  Michael DelPiero (@MikeDelpieroX) reported 27 minutes ago

  @mwalker1533 @RogersHelps "If I understand correctly, your first invoice was alright, but the following two were problematic. Is that right?" At this point, no customer service would save me as a customer. Absolute disgrace.