Rogers outages and service status in Shawinigan, Quebec

Problems in the last 24 hours in Shawinigan, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Shawinigan, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  True Blue Denise (@neezie_b) reported 1 minute ago

  @RogersHelps No I do not need help anymore.

• 
  Kathy Buckworth (@KathyBuckworth) reported 3 minutes ago

  So @RogersHelps my email has been down since Friday. This morning I have chatted with two different online reps, both gave me wrong info. Called three different numbers. Transferred twice. Now on hold for the last 26 minutes. Wow.

• 
  Bukola D. (@MsKally) reported 5 minutes ago

  @RogersHelps hello are you able to advise on a service outage status in Kitchener? Internet service has been spotty all day. Thanks !

• 
  Mike D (@DiMatteoNdSuch) reported 6 minutes ago

  @RogersHelps Let me know when you can help - I have sent a few DM’s

• 
  Lindsay Grace (@thelindsaygrace) reported 6 minutes ago

  @RogersHelps what is going on with email password issues?? We can't even reset it. This is unacceptable

• 
  JR Luck 🍁 (@Lucky_Fuzz131) reported 8 minutes ago

  Hey @RogersHelps is there any way to be removed from your 3rd party sales calls? Gets really annoying to have people constantly try and sell me a service I already have.

• 
  Omer Boudreau (@oboudreau) reported 8 minutes ago

  Hey @RogersHelps…what’s going on? Email has been down for several days; says I need to change my password but when I try to do that it tells me that “something’s wrong on your end”. I’m about ready to quit Rogers…certainly will not spend hours on the phone with you!

• 
  Danielle Cook (@ddelaronde) reported 9 minutes ago

  @RogersHelps my phone has no internet/network access is there a service outage ??

• 
  Sanskriti (@sanskritib) reported 9 minutes ago

  @Rogers is better than your service @Bell The least you can do is update your users. Rogers did a good job at resolving a country-wide outage, and you guys can't even respond to outages in a small area?! #Bell

• 
  Paras Aggarwal (@ParasAg25809754) reported 9 minutes ago

  @Rogers Even after sending them dm, no one replies to the message. They just send an automated message. The worst customer service I have ever experienced.