Rogers outages and service status in Shawinigan, Quebec

Problems in the last 24 hours in Shawinigan, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Shawinigan, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💫 5iveThaGoddess 💫 (@BellaChanelT_O) reported 1 minute ago

  @RogersHelps Wait times are not the issue. Being hung up on after wasting time entering verification info only to get an AI agent to ask more questions & get hung up on, is. I need to verify the legitimacy of an email receive (seemingly) from Roger's. But now, I want to cancel.

• 
  Regulus Coeur (@CoeurRegulus) reported 5 minutes ago

  @Rogers hey why can't I ever reach an agent in Canada who speaks English, instead of Morocco, Bangladesh etc. where they don't have a clue what they're doing? We pay far too much for mobility plans for this garbage customer service.

• 
  YukonSteph (@YukonSteph) reported 7 minutes ago

  @GunGnome @Rogers I have virtually no issues with starlink unless a bear knocks my dish over or a horse stomps my fibre optic cable really good or the only happened once time that i ran over fibre optic cable with a snowblower.

• 
  Honeyboy Wilson (@HoneyboyWilson6) reported 7 minutes ago

  @plkampe @Rogers Put yourself on the do not call list. You no longer have a relationship with Rogers and if they continue to call, you can file a complaint.

• 
  Ryan Kennedy (@rparkerman17) reported 7 minutes ago

  @RogersHelps @LJW61 You point to the outage page that shares no information or acknowledges there is an outage. My frustration today wasn’t with the outage. It’s with how poorly you handled it and a complete and udder lack of communication

• 
  Manan Sood (@Manansood20) reported 7 minutes ago

  @Rogers I was even considering getting a Rogers Mastercard, but after this experience and the way this issue has been handled, I’m definitely reconsidering that decision. I’ll also be switching to another network provider because I no longer feel comfortable using Rogers.

• 
  Typhlosion3000 (@Typhlosion3000) reported 8 minutes ago

  Dear @Bell @Rogers @ShawDirect Why are you keeping your walk-in stores open and operational when you recently changed your services and customer care support centre to only contact via cell phone lines?

• 
  Blacktop Cowboy (@Blacktop_Cowboy) reported 8 minutes ago

  @GunGnome @Rogers I have the same problem, except I'll be in the middle of town and it happens

• 
  Nasty Canadian (@BD007Marky) reported 9 minutes ago

  The spineless @Rogers @Sportsnet TV crew (Dan and Joe) didn't say anything, but Vladdy got booed pretty loudly when he was called out and the fans were NOT booing the call - they were booing the Half Billionaire Fall Down Hitter.

• 
  Bonnie Burgess (@bonnieburgess) reported 10 minutes ago

  @DebraMHaak @Rogers Our Rogers customer family talked about this situation just the other day. & It's only going to get worse with AI now fielding calls.