Rogers outages and service status in Shawinigan, Quebec

Problems in the last 24 hours in Shawinigan, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Shawinigan, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stacks_₿s (@stacks_sats) reported 3 minutes ago

  @Rogers @Fidomobile WHY IS YOUR CUSTOMER/TECHNICAL SUPPORT TEAM SO BAD!? NOBODY SPEAKS FLUENT ENGLISH AND IT TAKES DAYS TO GET A CALL BACK. Ridiculous. Slap in the face to customers who have been with you for years. I'm switching.

• 
  JMB (@jmb_photography) reported 10 minutes ago

  How does @Rogers thank a person for being a customer of 20+ years? They tell them that in order to upgrade their phone and add it to their contract, they have to pay double the amount for their plan. “Cheaper” plans don’t allow for phone upgrades. Do better, Rogers. Such a joke

• 
  Taylor (@WilsT24) reported 15 minutes ago

  @RogersHelps can’t get through on phone, store can’t help.. can’t get a response here. Why is it so hard to try to purchase a home phone service? I must be doing something wrong??

• 
  Doug Rempel (@dougjrempel) reported 16 minutes ago

  @RogersHelps Too late for that… I stayed on hold for over an hour and finally had someone help me! Your company responses are too slow and wait times are too long. There needs to be some drastic changes

• 
  Sydella (@newfiegirlrules) reported 17 minutes ago

  @RogersHelps The pictures were lost in the phone switch over. But as explained for hours in a previous call to customer service. I have no reason to send back a broken phone we pay insurance to replace if damaged. Our phones live in an otterbox or Speigen cases with screen protectors.

• 
  🥢⟭⟬ Into the ☀️ (@HOT7forever) reported 22 minutes ago

  @RogersHelps There are multiple ppl in my family and all of house work in different areas and are experience issues. Doesn’t matter if it’s barraheven or Orleans yhe connection is horrible. The phones range from iPhone 11, 15 and 16. We can’t all be having device issues.

• 
  🅱️azazy🎷🦆 (@senseibuyang) reported 25 minutes ago

  @Rogers genuinely embarrassing how horrible your support is, how are you guys a multi billion dollar company and having problems like this it , i am genuinely mind blown

• 
  🎗️Underappreciated Taxpayer (@TrappedCnsrvtve) reported 26 minutes ago

  @Rogers Holy Hannah! What kind of pathetic stupid AI crap did you install on the Rogers main tel. contact # for IVR. Keep telling customers you can't help them & give no other option, then count the seconds b4 I switch ISP's & mobile providers. Screw this CRAP!

• 
  kakes (@kerrykakes) reported 29 minutes ago

  @Loveataurus @Rogers Drives me nuts. If I block a number why would they let it still leave a vm? Like make it make sense. So aggravating. Im thinking of changing carriers. I have 3 phones with "unlimited" data. The highest internet which seriously sucks *** goes out more than its on 1/2

• 
  Rina Alexis ♏♋♏ (@Rinah75) reported 29 minutes ago

  @ImpatienTourist @Rogers Didn't get me anywhere and i spend hours and hours on hold with them. @Rogers has THE WORST CUSTOMER SERVICE IN CANADA. I'll be switching carriers in December when my contract ends!