Rogers outages and service status in Sidney, British Columbia

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sidney, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sidney, British Columbia

The most recent Rogers outage reports came from the following cities: Shawnigan Lake, and North Saanich.

City	Problem Type	Report Time
Shawnigan Lake	Phone	9 hours ago
North Saanich	E-mail	19 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

• 
  jim (@sandwedge99) reported 11 minutes ago from Saanich, British Columbia

  FFS @ROGERS . Your latest commercial is one of the worst i have seen. Its rogers ,something something event. Fire your creative team.

• 
  Anjandeep Kaur (@anjandeep_kaur) reported 29 minutes ago from Saanich, British Columbia

  @Rogers @aredlight1 I needed to make such an important IRCC call today but all because the service was down i can’t even call people! Fix it please !

• 
  Brandon Rylow (@brandonscript) reported 31 minutes ago from Saanich, British Columbia

  Rest assured that when the class action suit starts up, I’ll be right there, asking for easily $1,000 in money I paid to @RogersHelps for services that were never used, that they turned around and gave to their CEO. I’m so very done being a customer.

• 
  Troy More (@troymore) reported 36 minutes ago from Saanich, British Columbia

  @RogersHelps when trying to watch NHL Live the TSN3 feed is constantly buffering. None of the other feeds have this problem.

• 
  Susan Knight (@susanknight) reported 49 minutes ago from Sidney, British Columbia

  Still laughing.. @Turkinator19 : So.. I guess technically anyone who plays for the @BlueJays is a coworker. Me: Well.. yeah.. sure. Mike: To bad I didn’t get to go to @Rogers on-boarding with them. Me: Still laughing about this conversation 3 hours later. #radiolife

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🥢⟭⟬ Into the ☀️ (@HOT7forever) reported 2 minutes ago

  Something is going on with @Rogers cellular connection in ottawa. Like why do I have zero reception and in most of the city. It’s not only me either. They need to fix their towers or something.

• 
  Toronto Guy (@doubledouble416) reported 3 minutes ago

  @RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow home phone service; if I don't take the full package, including tv; which i don't need/want)

• 
  Carole Farhall (Khaligirl) (@CaroleFarhall) reported 5 minutes ago

  @Rogers prepaid box to send my S26 phone back so my bill will go down even more because I will not be paying for the it anymore. I did say no to the phone at the moment because it sounded to go to be true. I asked for an email to confirm everything and was told I would get itwithin72hrs

• 
  frogy (@CrippledY) reported 7 minutes ago

  Never mind they are just tricking me @Rogers go **** urself I will stop paying this bill I bet I can get a Somalian line that lasts. Nah I’m playing I owe u 286 hahaha I’m just a **** head man I can’t help it

• 
  SJ (@cafveteran) reported 8 minutes ago

  @Rogers you have horrible customer service: 1. Your AI is utterly useless. 2. I call in and have to go through your AI and other prompts only to be told that you cannot handle the call at this time due to high call volume. BS. You don't make people do all that only to tell them that you can't do your jobs. 3. I receive a discount through your Rogers Preferred Program as I'm a veteran. It's through the CF One program. I received not one, but four emails recently to confirm that I am still eligible for the program. Well duh, I'll always be a veteran! 4. I've been trying for over a year to change my address with your various systems, yet you still have my old address. 5. I went into one of your physical stores to try to resolve all of these issues and was told that there was nothing that they could do for me. The gentleman wanted to help, but he showed me where he was restricted by your own systems to fix the problems. 6. This is all on top of your complete and utter failure to safeguard my phone number from being stolen in May 2025 at one of Chatr Mobile kiosks in the St. Laurent Shopping Centre in Ottawa. The thief then went into multiple bank locations and stole $75,000 from me. Police were contacted and have an arrest warrant out for the thief. Get better customer service and protect our privacy.

• 
  CanadaSam53 (@canadasam53) reported 9 minutes ago

  Hey @RogersHelps why can’t I get home security technical support? I keep getting general tech support or wireless and I’ve been waiting over 90 minutes! Is there a direct line I can call?

• 
  dineshjagasia (@dineshjagasia1) reported 11 minutes ago

  @RogersHelps Trying to reach the technical team for over 2 hours. No luck so far! Worst service that one can experience!

• 
  Howard Knopf (@howardknopf) reported 15 minutes ago

  @CRTCeng What are you going to do about @Rogers HORRIFIC new AI help and support system?

• 
  iSource Solutions (@isourcesafety) reported 16 minutes ago

  @RogersHelps when is the service coming back to Livingstone Ave M6E2L7. Since yesterday and the timeline keeps changing.

• 
  Sydella (@newfiegirlrules) reported 17 minutes ago

  @RogersHelps I would appreciate someone contacting me directly since trying to get to the appropriate dept doesn't seem to be possible through so called "customer service"