Rogers

Rogers Outage Report in Smiths Falls, Lanark County, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Smiths Falls, Lanark County, Ontario 01/15/2026 08:30

January 15: Problems at Rogers

Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Butterflymomm15 Butterfly momma (@Butterflymomm15) reported

    @RogersHelps we have been without internet/tv/wifi since around noon in Kitchener. Any idea when we will have e service again?

  • leafsweetie Kathy (@leafsweetie) reported

    @RogersHelps people seem to be getting notifications that the cost of their Crave packages will be upgraded to include HBO and Starz. As an Ignite (home) customer, I am paying extra for both. Will that change?

  • charlesmire Charles Mire (@charlesmire) reported

    @jrodgers @Rogers When the spectrum is 100% privately owned, we've seen this invite market abuse. Just like the 407 is great for some people, but without the 401 (for all its problems), the 407 tolls could be even more ridiculous.

  • mamatee__ yatssej (@mamatee__) reported

    @Rogers don’t offer free set up online, and then make me go into a store to set up. promise me a waived fee and then not waive it ???? the absolute TERRIBLE customer service i have gotten tonight is ridiculous

  • afleming66 ashley fleming (@afleming66) reported

    @Rogers no response from customer support after service appointment never showed up today…2 weeks without any wifi and no explanation or timeline for repair from any customer service..yet still paying full price for a service we aren’t even getting

  • bessimaging Bread (mLA/T) (@bessimaging) reported

    @RogersHelps I am ABSOLUTELY EXHAUSTED. You chase me for the bills but CONSISTENTLY have outages in my area which f--k up my ability to work from home!! ANOTHER OUTAGE IS UNACCEPTABLE! FIX THIS! If I don't get paid my $23/hr, I expect that amt credited on my invoice...

  • cherylbenson Cheryl Benson #SavingCheryl (@cherylbenson) reported

    @GraceThrasher @Rogers 4 years not fixed extremely low wifi & cell and very slow downloads network drops ongoing streaming is difficult. unfortunately it’s the only isp in my building I’m considering moving to get away from them.

  • knotty1965 T.A. (@knotty1965) reported

    @Rogers It is said to see a company built by a great person, Ted Rogers going so downhill. Of course Edward always was a lazy idiot. But the phone support over the years has gotten so poor it is truly embarrassing to his memory. i jsst tried to talk to Rogers again, page 1

  • AD604250 AD (@AD604250) reported

    @mattsekeres We'll say it for you....**** YOU TORONTO, @BELL @Rogers

  • atul_nick Atul Chadha (@atul_nick) reported

    @RogersHelps my internet is down. Any outage in Brampton L6R area?