Rogers outages and service status in Smiths Falls, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Smiths Falls, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Smiths Falls, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Smiths Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Rita Ferrari (@rita_ferrari) reported@RogersHelps What is going on with your customer service line?! Called yesterday and today and can’t even get in your queue! Your IVR just tells me your to busy to take the call and then hangs up. Seriously?! How are we supposed teach anyone?
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Richard von Stauffenberg (@RickvonStauff) reported@CanadasLeafs @Rogers Rogers & Bell are 2 of the worst companies I've ever had the misfortune to deal with.
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Luker (@Ryan3Luke) reported@RogersHelps Many houses on our street are out. Told nothing they can do cause they believe there isn’t a problem
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Knxwhun.🇯🇲🇵🇸🍉 (@Knxwhun) reported@RogersHelps There is only one, we tried calling and logging in and the self help thing is saying we don’t have an account, even though we got the modem etc, we don’t know what to do at this point lol.
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djlennywhelan (@djlennywhelan) reported@RogersHelps @CanadasLeafs Yeah, he’s a complete idiot who never thought that new batteries might solve his problem. Just pick up the ******* phone and help people with their issues with your ****** equipment…..
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Laura Brown 🍁 (@thatgrrl) reported@Darth_Pingu @Rogers Labour (customer service staff included) is not cheap in Canada. They also require benefits, pensions, and so on and so on. A lot of costs to have employees in Canada. A business needs to make money beyond what their costs are.
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Grittygirl88 (@grittygirl88) reportedWhy are you tech customer care lines dead. @CCTS_CPRST @Rogers
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps @k_mclean More of the same “hey customer can you do more of our jobs for us.” Maybe instead ask all your AI tools to only contact customer who OPT in And share that list with other departments- FYI The entire Customer Retention group is a measure of your lack of quality & customer care
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps Rogers Service Message: Your technician is nearby and scheduled to still arrive between 10:50AM-12PM.
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Grittygirl88 (@grittygirl88) reported@CCTS_CPRST @Rogers Is their tech department on strike. Why do they always blame it customers saying high call volume. It seems their customer care is calling each other because real customers are definitely not getting the response from them.