Rogers

Rogers Outage Report in Smiths Falls, Lanark County, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Smiths Falls, Lanark County, Ontario 11/20/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_barta Chris “IgorMectin” Barta (@chris_barta) reported

    Hey @Rogers my elderly Mom’s home phone isn’t working. I called for service and they kindly provided a call back option. But they called back I it to auto hold me again?

  • dougalgodfrey Allison M. Godfrey (@dougalgodfrey) reported

    Well, looks like the WTF/Broncos game is finally on. Only 20 minutes late. @RogersHelps

  • LesliePrice1121 Leslie Price (@LesliePrice1121) reported

    @RogersHelps what does it mean when your pvr box reboots and sticks on -05- nonstop problems with it this week

  • wendy_neuhofer Wendy Neuhofer (@wendy_neuhofer) reported

    @RogersHelps Why can I not get any resolution to my internet issues?? Dropped connections every two minutes - four chats, two techs and two tickets later, and it is still not fixed!

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @RogersHelps this tactic of putting someone on hold when they ask to speak to a supervisor and then never actually having the call transfered is disgusting. It's been an hour now I've been waiting to speak to a supervisor. My company gives your over 1 Million a year. This is bs.

  • TheMcRonster nicole. (@TheMcRonster) reported

    @CraveHelp @RogersHelps and pls don’t ask me to DM you this question again ”so you can help”. Please just tweet/DM me the answer so we don’t waste more time k thx

  • jaysturge Jason Sturgeon (@jaysturge) reported

    @RogersHelps fyi this is still an issue on both my firecubes, only using the sportsnet now. Uninstalled, reinstalled, power cycled rogers modem, restart cubes. Only app that hangs and buffers is the sportsnet now app.

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Rogers just so you know, I'm in charge of my companies million dollar a year contract with you guys and I'm currently sitting on hold for over an hour now waiting to speak to a supervisor. I'd really like to know if this is how you treat your highly valued customers?

  • snides11 Adam Snider (@snides11) reported

    It’s so awesome having a @RogersHelps technician come to your place in the afternoon and fix your problem only to have your internet kick 27 times after he leaves. What a joke

  • HammyJ HammyJ (@HammyJ) reported

    As if Rogers doesn’t already have enough bad press … @Shop_Hillcrest Rogers store with only 2 reps working, both who have been busy setting up new customers for over 20 minutes, while there are 3 of waiting with no end in sight. Staff your store more appropriately @RogersHelps.