Rogers

Rogers Outage Report in Smiths Falls, Lanark County, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Smiths Falls, Lanark County, Ontario 11/22/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • kramnoit Mark (@kramnoit) reported

    Hi @RogersHelps. Been in St Jerome for about 2 hours. No data working anywhere. Same thing last 4/5 times I’ve been here. In the past 2 months. What’s up with the network??

  • EnjoyTheTom Tomislav Mitar (@EnjoyTheTom) reported

    @Rogers @RogersHelps Guess it’s time to cancel my scheduled install for April 1st at my new house. No response on Twitter, no response or action on the phone, Rogers guaranteed it would be fixed by Tuesday then Wednesday #cancelrogers

  • JacobJohnson5 John Daly Junior Fan JJ (@JacobJohnson5) reported

    @AthensLuke @Rogers @rec Let’s knock down some at katy in a week or two

  • joemylife Joseph 🏳️‍🌈🇵🇭 (@joemylife) reported

    @RogersHelps @nelliebranco This is a... startlingly empathetic reply from customer support. Everything really is better in Canada isn’t it.

  • EnjoyTheTom Tomislav Mitar (@EnjoyTheTom) reported

    @RogersHelps @Rogers never use Rogers services, the customer support is the absolute worst, 6 days with no internet or tv and countless lies about when it will get fixed, also 6 hours of talking on the phone to people that don’t care #cancelrogers

  • EnjoyTheTom Tomislav Mitar (@EnjoyTheTom) reported

    6 days of not being able to work from home for 2 people in the middle of a pandemic, this is costing me money and @rogers doesn’t care. This would be considered an essential service and they’ve done nothing @RogersHelps

  • jjmoncton jamie jardine (@jjmoncton) reported

    Ok @Rogers 20 minutes waiting to chat is a bit much #customerservice #fail #getittogether

  • Rightousness1 Rightousness (@Rightousness1) reported

    @Rogers How about be the good guys and actually help us reduce the prices during a ******* pandemic you pieces of ****. you're not Canadian get out of country. if everyone gave their real opinion you would be ranked 2.5 out of 10 because ur greedy *******.

  • Nadia30701455 Nadia (@Nadia30701455) reported

    @RogersHelps Well is there anything Rogers is willing to do for this loyal customer like they do all others or should I just go to another company??

  • LisaLittleBear1 LisaLittleBear (@LisaLittleBear1) reported

    @RogersHelps I have been told that you will hold our email hostage until we pay for a service. I am thinking @Rogers is discriminating against disabled people who cannot afford your service during a world wide pandemic! May time to get Human Rights Commission involved?