Rogers

Rogers Outage Report in Smiths Falls, Lanark County, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Smiths Falls, Lanark County, Ontario 10/23/2025 14:05

October 23: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JediFame Jedifame (@JediFame) reported

    @Rogers your customer/tech support lines are not working...the system puts me on hold & then hangs up after telling me your experiencing technical difficulties... #wrappedinred event eh!?!

  • RealGhanaian GlowingGhanaian✨| 🇬🇭♌️🦁 (@RealGhanaian) reported

    So @RogersHelps why did your call back feature call me back 3 HOURS LATER when it said it was an 18 minute wait and then when I ask to speak to someone it told me you’re closed and hung up ? This is why I’m going to Telus. They would never !

  • RealGhanaian GlowingGhanaian✨| 🇬🇭♌️🦁 (@RealGhanaian) reported

    @OdiN_729 @RogersHelps The update on the app is literally terrible. You have to keep logging in every time

  • RealGhanaian GlowingGhanaian✨| 🇬🇭♌️🦁 (@RealGhanaian) reported

    So @Rogers why did your call back feature call me back 3 HOURS LATER when it said it was an 18 minute wait and then when I ask to speak to someone it told me you’re closed and hung up ? This is why I’m going to Telus. They would never !

  • duaneajas duaneajas (@duaneajas) reported

    @Rogers if I switch to your network will you stop playing that freaking commercial.

  • _ChandraBN Chandra (@_ChandraBN) reported

    @Rogers sucks. I never had so much problem with Bell as I do with Rogers. Every now and the the network trips👎

  • Orakzai Haroon Malang Orakzai🍁 هارون ملنګ اورکزۍ (@Orakzai) reported

    @Rogers @felixtennis Rogers has the worst customer service rather they don't have it at all. For hours they keep on hold but rep never attend. New customers they pick immediately but for existing ones they never pick phone

  • yjamal001 Yaqoob Jamal (@yjamal001) reported

    @RogersHelps I was promised a $50 plan after the outage, but instead I was charged $75. Very disappointing

  • BradHigh73 Let's go Blue Jays!! (@BradHigh73) reported

    @RogersHelps Internet and cable out again. Just on the phone on hold with support again today. You would think they would send a technician out to see what the problem is but they won’t. I’m so tired of calling and asking for a credit.

  • MoiraPotter11 MoiraP🇨🇦🇬🇧 (@MoiraPotter11) reported

    Second week of trying to resolve issue with @Rogers while dealing with my Mum's death. No resolution...still getting run around & receiving daily calls from them. Actually burst into tears yesterday. If not resolved this week, it's time for letters to media, MPP and CRTC. #Rogers