Rogers

Rogers Outage Report in Smiths Falls, Lanark County, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Smiths Falls, Lanark County, Ontario 12/09/2025 22:45

December 09: Problems at Rogers

Rogers is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul_TO 🇺🇦 Paul Ferreira - #IStandWithUkraine (@Paul_TO) reported

    Dear @RogersHelps what in heck is happening with your call centre? Long time customer here. I call & get very long wait to speak to tier one support. They then transfer me to “loyalty” dept & I get to hold for another hour. This has happened twice in one week. Do Ed or Tony care?

  • aspentangle 🌿Aspentangle🌿 Commissions ✨OPEN✨ (@aspentangle) reported

    @RogersHelps ANOTHER outage in southern nb? Y'all better be clearing our bill for the month.

  • misswong Laura (@misswong) reported

    @RogersHelps in the last two weeks my internet has been down THREE times. And when I called to cancel, you put me on hold and then HUNG UP ON ME. Way to definitely lose a customer. #rogerssucks

  • GrahamKnipfel Graham Knipfel 🇺🇦 (@GrahamKnipfel) reported

    @RogersHelps I run SportsNet Now version 4.8.1 (I think) on an Apple TV HD 32GB (bought in Oct 2022) tvOS 16.2 paired with a 6 year old LG TV; and SportsNet Now version 7.0.13 on an iPhone 13, currently iOS 16.1.1. Interestingly, no other streaming apps have the same problems.

  • IanSeggie Ian Seggie (@IanSeggie) reported

    Heads-up friends, don’t buy this service from @Rogers. It was fine when it was. @NHL LIVE. We won’t be back.

  • ian_dorward Ian Dorward (@ian_dorward) reported

    @Rogers according to the policy at rogers, they can do anything they want to any account they want. All they have to do is send an email. It doesn’t matter if it is received, viewed, or replied to. Thats it. Worst customer service ever #whatajoke

  • Kristystratton Kristy Lynn Stratton (@Kristystratton) reported

    @RogersHelps #rogersoutage what is going on with your service? Wifi keeps going out. This has been happening since last Thursday! Some comm would b nice! If I miss a penny on a bill u guys txt and email asap. #disappointed are u giving me back my data that I’ve been using?

  • SatyaDash009 Satya Dash (@SatyaDash009) reported

    @RogersHelps Your customer service is a joke.

  • Studio_YOW Studio YOW (@Studio_YOW) reported

    @RogersHelps Lisgar street cable tv down two days now (ottawa)

  • exypgal Renie 🦁🇨🇦 (@exypgal) reported

    @RogersHelps hi. I am unable to access my sportsnet app. I have uninstalled and reinstalled with no luck. Any idea if there are any issues with the app?