Rogers

Rogers Outage Report in Smiths Falls, Lanark County, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Smiths Falls, Lanark County, Ontario 11/18/2025 20:25

November 18: Problems at Rogers

Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • samimostlyhappy Sami (@samimostlyhappy) reported

    @RogersHelps Fix this!!!

  • lnrdleo LNRDLEO (@lnrdleo) reported

    @Rogers I would like to be credited back for this service interruption. Seriously the whole day and still going.

  • ChrisShachtay Chris Shachtay (@ChrisShachtay) reported

    @RogersHelps what compensation are you offering clients due to this outage?

  • Frenchyy Französischyy (@Frenchyy) reported

    @Fidomobile I would like to cancel my plan with you guys with the issues that we had today. @Rogers is one of the biggest cellular company in Canada and can’t figured it out after 8 hours. @TELUS I will be joining you guys shortly 🙏🏼

  • ValrusTiger Bringing Tea and Sugar and *** (@ValrusTiger) reported

    @RogersHelps Been at least 14 hours and zero service. This is not intermittent.

  • LindsellOcio Colin Lindsell-Ocio (@LindsellOcio) reported

    @BobBushkowski @telusmobility @RogersHelps Got daughter a phone on Freedom but was worried it was so cheap compared to my Rogers service that it wouldn't be reliable enough for work. Turns out her service is better AND half the price. Bye bye Rogers

  • lissoderberg Lis Soderberg (@lissoderberg) reported

    @RogersHelps @WhydoesOwenLift 1/ So let’s get this straight. Due to problems at Rogers and through no fault of your paying customers, said customers were nonetheless deprived for an ENTIRE DAY of services they‘ve already paid for. For some, that means a full working day of income lost, at the least ...

  • stretchy613 Stretchy™ (@stretchy613) reported

    @RogersHelps By intermittent service do you mean ALL DAY?

  • LustarTV wannabe cute kid (@LustarTV) reported

    Was Stranded on the side of the road for 5 hours because @Rogers is down so I couldn’t call a tow truck, would still be stranded if it wasn’t for sheer luck of a friend driving down the same stretch of road. Thanks a lot @RogersHelps

  • Pine_Martin Marty Pinnes (@Pine_Martin) reported

    @RogersHelps If we were down to two networks and one failed, we'd still be fine am I right @CompBureau ? The cutthroat competition in our market has left these guys with no profits to put into their networks - @FreedomMobile must go.