Rogers Outage Report in Smiths Falls, Lanark County, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Smiths Falls, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 13: Problems at Rogers
Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Malik
(@SirAdamMalik) reported
@RogersHelps I've been on hold for 50 minutes, 90 minutes and 55 minutes (so far) without being able to get through. I'd given up and hung up my first 2 attempts. What gives? I guess I can't officially cancel if I can't speak to anyone.
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CircularLogic
(@CircularLogic89) reported
@RogersHelps Is there an internet outage in Kitchener? My parent's haven't been able to access internet for a while. Their home phone and TV work though...
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Dennis Adamson
(@dadamson13) reported
from
Toronto, Ontario
@RogersHelps is there an outage in the East York area? No internet, modem flashing orange even after resetting it? I need to keep working
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Cory 🇨🇦
(@coryscast) reported
What is up with your tv picture quality for the world juniors the past 2 days? I pay enough as it is. Just terrible. Please sort it out before the gold medal game. @rogershelps @TSN_Sports
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Calypsa Adrias
(@AdriasCalypsa) reported
@Rogers When people call me from Rogers to sell me plans and I tell them I already have a Rogers bundle, they hang up without saying Thank you. Especially the men, they just rudely hang up. Does Rogers know this?
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Andrew MacDonald
(@RevMacTO) reported
@RogersHelps That's disappointing. Though, continuing that option would be good customer service, so of course you got rid of it. I've already gone to your competitors for other services (like home phone, which you bafflingly discontinued as a standalone service), so, whatev.
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Lola Saunders
(@SaundersLola) reported
@Brightstar Utterly the worst customer service experience I have ever witnessed. Your rep is trying to send me an hour away from my home, during a Pandemic, to fix a cracked screen, when there’s an authorized dealer less than a KM from my home. Shameful. @RogersHelps fix this!
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Kim Stenhouse
(@kimsten) reported
@RogersHelps My internet has pretty much been down for hours. I did a live help, and got a bit of connectivity but it’s gone now. Like thousands of Ontario educators, I have to teach online in the morning. Starting to panic!
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Becka
(@dreaminreality) reported
@RogersHelps hey if you could get your service to like, not die every 10 seconds that'd be great.
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Jessica
(@Knelangen) reported
@RogersHelps I just started watching The Good Witch on demand and now it's just gone? Where did it go?! It is on the W network and I have this channel with my cable. Thanks