Rogers

Rogers Outage Report in Smiths Falls, Lanark County, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Smiths Falls, Lanark County, Ontario 12/31/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaniquaJones75 Shaniqua Jones (@ShaniquaJones75) reported

    @NaheedD Maybe @JohnTory , $100k advisor to @Rogers , could help?

  • blackcomb10 Kyla Penley (@blackcomb10) reported

    @Mike_Boldis @Rogers If you have ignite, people have been having issues all day. Even now, TV isn’t working. I’m in the GTA.

  • PythonBagpiper PythonBagpiper (@PythonBagpiper) reported

    I used to consult with companies like @Rogers on how to avoid exactly what happened yesterday. The likelihood that the whole thing was caused by a perfect storm of bad communication, understaffing, shallow risk assessment, and lack of expertise is very high.

  • 905Habfan Mr. Rottenborn (@905Habfan) reported

    @FPOnTheDL @Rogers @MManagerMike He is an awful person

  • kblmumof4 KblMumOfFour (@kblmumof4) reported

    @RogersHelps What about people who lost their lives because their loved ones couldn't call 911? Emergency services need to be able to rely on another provider if their main provider goes down. I am disgusted. We have @fido internet and home phone and three cell phones. How much $ do I get?

  • SteveR2025 Steve Randall 🇨🇦🇨🇦 (@SteveR2025) reported

    @RogersHelps seriously internet down again? Thanks for the whole 2 hours of service today 🤬

  • JohnWindisman JW (@JohnWindisman) reported

    @RogersHelps Still having issues with playback of recorded TV shows using a browser. When will it be fixed????

  • Mike_Boldis FSD Tesla Student (@Mike_Boldis) reported

    @Rogers can you please confirm if you restored the Internet / TV in the Newmarket Ontario area? I'm still down and I'm concerned that it could be my modem at this time.

  • lovelytardis asailia (@lovelytardis) reported

    @RogersHelps How about you fix the phone system I had to wait 3 hrs for a callback then it told me I was next in line and then stated there was too much call volume and hung up on me instead of putting me through to the tech I was supposedly next to talk to

  • Burntgrass1 Jeff (@Burntgrass1) reported

    @MrNeu_ @RogersHelps Wow you have freezes, my ignite won't even load. And now my net is down yet again.