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Rogers outages and service status in Sorel, Quebec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Sorel, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Sorel, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sorel, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 25: Problems at Rogers

Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • rood1983
    roodawakening (@rood1983) reported

    @alancross @Rogers the only time they want to talk is when you cancel service, then they’ll call you 3 or 4 times a day….

  • DWhiteBC
    DWhite. (@DWhiteBC) reported

    @RogersHelps @Rogers internet not working!!!!! What is on now?!?!

  • alancross
    Alan Cross 🇨🇦 (@alancross) reported

    Hey @Rogers ! I’ve spent FIVE HOURS on the phone today (mostly on hold) trying to book a service call for my Rogers home security. I’ve been transferred 7 times and had the call drop twice. Your customer service is ABYSMAL!

  • dogfishent
    Dogfish Enterprises (@dogfishent) reported

    @Rogers VERY disappointing interactions this last 2 weeks with customer service. Misleading practices, then apathy to your customer. I think Bell gets the customer unfortunately.

  • anonimouse99
    An anoneymouse (@anonimouse99) reported

    @rogers Your wifi router hardware seriously sucks. Why do I have to call and have it replaced after 4 years? My old Shaw router lasted 17 years. You're at...4 years. You suck

  • savemilkweed
    Monarch Butterfly (@savemilkweed) reported

    @Rogers FYI- after over 2hrs waiting to talk with a person still only in online chat because there is literally no way to talk to a real person- I got a follow up text that said sorry the issue was “resolved” but couldn’t pinpoint the cause. Are you even checking anything?

  • savemilkweed
    Monarch Butterfly (@savemilkweed) reported

    @Rogers I can’t reach anyone at Rogers… you used to have wonderful service but now there is honestly no way to reach a human being even after 20 years of being a customer- but hey, if I worked for you and needed to return equipment, there’s an option for how I should do that

  • foreverdjm
    MaddietheCat🍁🇨🇦🇬🇱🇩🇰🇺🇦 (@foreverdjm) reported

    @RogersHelps @kate1woods I'm the OP. Waited for my call to tech support to be answered for 1 1/2 hrs, only for my call to be dropped. This is on and off problem that's been going on for over a year. My internet causes my phones and TV connections to go off and on repeatedly through buffering and pauses.

  • galloots1313
    Michael Gallo (@galloots1313) reported

    @RogersHelps I never got a notification any discounts were expiring. I just got a new bill that went from $60 to $153. Unacceptable Why can’t I speak to a person about this? I’ve waited on the phone for 5 hours last 3 days. I don’t have time to waste my entire day to fix your error

  • Irene_NoKillTO
    Irene-Irka😺🇺🇦🇨🇦 (@Irene_NoKillTO) reported

    @alancross @Rogers The call center was moved to India. Calls are dropped. There is interference on the line and with the quiet tone and thick accents the reps are not understandable. It has never been like this in the last 20 years. Make sure you fill out the survey. Rogers needs to know.