Rogers outages and service status in Sorel, Quebec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Sorel, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Sorel, Quebec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sorel, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Rogers
Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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maDJunnic (@maDJunnic1) reported@JustMeJamie64 @Rogers You can call Bell customer service and order food from Calcutta in the same phone call.
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Rajesh kumar M (@mrajeshdav) reported@RogersHelps I spent 2 hours with them yesterday, which were the other option was cancelling and asking the customer to pay the early termination feee. Whereas the it is a network limitation of @Rogers .it ain’t such a remote location , the direct competitor @Bell has a 3gbps for the address
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ambam (@ItsReallyAmber) reported@JustMeJamie64 @Rogers Rogers was one of the last of the big 3 who had all their customer service agents in Canada. Covid hit. Shaw merger happened. Ceo changed and they wanted a bigger profit so they laid off a majority of the Canadian staff in favour of the cheaper labour outside of north america
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Jason Boring (@JasonBoring99) reported@JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills
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Don Merrifield Jr. 🇨🇦🇺🇦 (@donmerrifieldjr) reported@JustMeJamie64 @Rogers Rogers customer service is one of the worst.
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Sweet Tooth (@sweet_tooth19) reported@JustMeJamie64 @mike_kozar @Rogers They outsourced all their call centers to be in Casablanca and also India. So much for them promoting 100% Canadian call centers. Back in the day, they used to answer the phone with “you’ve reached Jane in Moncton, how can I help you?” Notice how that is gone?
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carbsarelife (@sumptuoussamosa) reported@RogersHelps Hey Eric, Last night after 8pm, I was unable to get through to technical support using that phone number. The AI agent wouldn't give me an option to "press 3 for technical support." Quite frustrating.
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MTF 🇨🇦 (@EhmTEhf) reported@JustMeJamie64 @Cdhd123 @Rogers gotta love "one view" no more Vision 21 access. so ya everything needs a manager now. I used to have V21 access and never needed a manager. Unless it was revenue based.
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Louis (@Louis_CA_1) reported@JustMeJamie64 @Rogers They outsource it to companies that have call centers around the world. Your call could be routed to one in Argentina, India, Morocco, etc Rogers has been winding down their Tier 1 Care team to reduce overhead
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NorthBelle🇨🇦CANADIENNE (@NorthBelle4) reported@JustMeJamie64 @Rogers I've been directed to call centres in El Salvador, Philippines, India. Same problem understanding sometimes. Moroccan language (North African "Arabic") is not Arabic.