Rogers Outage Report in Sorrento, British Columbia
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Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sorrento, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sorrento and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Rogers
Rogers is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Sorrento, British Columbia
Latest outage, problems and issue reports in Sorrento and nearby locations:
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The King of Blind Bay
(@ImRealGoode) reported
from
Balmoral, British Columbia
I go outside for 3 minutes. @Rogers @Sportsnet NOW randomly signs me out, and makes me reactivate but I can't enter the new code. You guys really now how to **** over your customers.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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DARIEN MESEYTON
(@MeseytonDarien) reported
@Rogers why is it every month there is an issue with my account. Every month I still have plenty of data left but nothing works.
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Ohmsandy
(@Ohmsandy1) reported
@FidoSolutions My home internet is disconnecting rapidly from morning and un-useable trying to reach you guys but couldnt, kindly help in sending a technician please asap!! It all started when a @Rogers technician started fiddling my fibre optic box for my neighbors new con..
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عبد الله
(@zayflex_) reported
Honestly I might switch over to Bell, I’m paying $112 every month for the highest speed yet today marks the 4th day the internet has gone out since the outage that happened in august lol @rogers
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Ana SantaMaria (Nguyen)
(@ana_banana1988) reported
@Rogers I’ve been waiting 12+ hours to speak to someone on chat. Great customer service Rogers…
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Holly
(@Hollyberry_86) reported
@RogersHelps waited 3 hours on the hold to get disconnected. 24 hrs on Twitter dm. 24hrs on rogers live chat help. Still no help. Been a Customer since 2004, just want to upgrade my phone and won't let me online. Keeps saying to contact Roger's 🙄 I just want help please
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GlowingGhanaian✨| 🇬🇭♌️🦁
(@RealGhanaian) reported
So @RogersHelps why did your call back feature call me back 3 HOURS LATER when it said it was an 18 minute wait and then when I ask to speak to someone it told me you’re closed and hung up ? This is why I’m going to Telus. They would never !
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LallyA
(@LallyAd) reported
@RogersHelps Hey rogers I sent a dm I need a help with my@plan I have been on hold for almost 4 hours.
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Jennifer Rowan
(@JenJRowan) reported
@RogersHelps Wow you finally reply after 12 hours. Internet came back around 140pm et. Thx so much for your “great” service.
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MB
(@phail_m) reported
from
Ottawa, Ontario
@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Mike Bacon
(@bacon_mike) reported
@dondarlingSJ @Rogers Like most call centers, they set a budget for how many people they want to pay. Then they squeeze them to work harder. Hiring more people when service levels are bad is not an option. Any company that tells you customer satisfaction is their top priority is lying.