Rogers outages and service status in Sorrento, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers generated 0 outage signals in the last 24 hours around Sorrento, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Sorrento, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sorrento, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 30, 8:20 PM EDT	0	0
Apr 30, 8:40 PM EDT	0	0
Apr 30, 9:00 PM EDT	0	0
Apr 30, 9:20 PM EDT	0	0
Apr 30, 9:40 PM EDT	0	0
Apr 30, 10:00 PM EDT	0	0
Apr 30, 10:20 PM EDT	0	0
Apr 30, 10:40 PM EDT	0	0
Apr 30, 11:00 PM EDT	0	0
Apr 30, 11:20 PM EDT	0	0
Apr 30, 11:40 PM EDT	0	0
May 1, 12:00 AM EDT	0	0
May 1, 12:20 AM EDT	0	0
May 1, 12:40 AM EDT	0	0
May 1, 1:00 AM EDT	0	0
May 1, 1:20 AM EDT	0	0
May 1, 1:40 AM EDT	0	0
May 1, 2:00 AM EDT	0	0
May 1, 2:20 AM EDT	0	0
May 1, 2:40 AM EDT	0	0
May 1, 3:00 AM EDT	0	0
May 1, 3:20 AM EDT	0	0
May 1, 3:40 AM EDT	0	0
May 1, 4:00 AM EDT	0	0
May 1, 4:20 AM EDT	0	0
May 1, 4:40 AM EDT	0	0
May 1, 5:00 AM EDT	0	0
May 1, 5:20 AM EDT	0	0
May 1, 5:40 AM EDT	0	0
May 1, 6:00 AM EDT	0	0
May 1, 6:20 AM EDT	0	0
May 1, 6:40 AM EDT	0	0
May 1, 7:00 AM EDT	0	0
May 1, 7:20 AM EDT	0	0
May 1, 7:40 AM EDT	0	0
May 1, 8:00 AM EDT	0	0
May 1, 8:20 AM EDT	0	0
May 1, 8:40 AM EDT	0	0
May 1, 9:00 AM EDT	0	0
May 1, 9:20 AM EDT	0	0
May 1, 9:40 AM EDT	0	0
May 1, 10:00 AM EDT	0	0
May 1, 10:20 AM EDT	0	0
May 1, 10:40 AM EDT	0	0
May 1, 11:00 AM EDT	0	0
May 1, 11:20 AM EDT	0	0
May 1, 11:40 AM EDT	0	0
May 1, 12:00 PM EDT	0	0
May 1, 12:20 PM EDT	0	0
May 1, 12:40 PM EDT	0	0
May 1, 1:00 PM EDT	0	0
May 1, 1:20 PM EDT	0	0
May 1, 1:40 PM EDT	0	0
May 1, 2:00 PM EDT	0	0
May 1, 2:20 PM EDT	0	0
May 1, 2:40 PM EDT	0	0
May 1, 3:00 PM EDT	0	0
May 1, 3:20 PM EDT	0	0
May 1, 3:40 PM EDT	0	0
May 1, 4:00 PM EDT	0	0
May 1, 4:20 PM EDT	0	0
May 1, 4:40 PM EDT	0	0
May 1, 5:00 PM EDT	0	0
May 1, 5:20 PM EDT	0	0
May 1, 5:40 PM EDT	0	0
May 1, 6:00 PM EDT	0	0
May 1, 6:20 PM EDT	0	0
May 1, 6:40 PM EDT	0	0
May 1, 7:00 PM EDT	0	0
May 1, 7:20 PM EDT	0	0
May 1, 7:40 PM EDT	0	0
May 1, 8:00 PM EDT	0	0
May 1, 8:20 PM EDT	0	0

May 2: Problems at Rogers

Rogers is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Rogers Issues Reports Near Sorrento, British Columbia

Latest outage, problems and issue reports in Sorrento and nearby locations:

The King of Blind Bay (@ImRealGoode) reported 32 minutes ago from Balmoral, British Columbia
I go outside for 3 minutes. @Rogers @Sportsnet NOW randomly signs me out, and makes me reactivate but I can't enter the new code. You guys really now how to **** over your customers.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Darcy Selke (@DarcySelke) reported 9 minutes ago
As God as my witness i’ll cancel my @rogers subscription
Tony🐶🏒 (@TonyAnjam) reported 10 minutes ago
Call Support # of @Rogers website and it says they consolidated all phone lines and to call some other number. Lol? Then I do that and it tells me to "Submit a Review Request" online for my bill issue. I click "Request a Review" and the AI Chat Bot tells me it doesn't understand
KEELOW (@1Keelow) reported 11 minutes ago
@RogersHelps @miller5252 How about 8 days ? Going on over 192 hours of no service. Let me know what bot answer you have for me
John (@Ireallyamjohn) reported 12 minutes ago
@TheTorontoSun @Btowie21 "Voluntary buyouts" are often a face-saving precursor to mass layoffs. Any @Rogers employee who turns down the buyout is playing with fire.
Julia (@ThisisjuliaaaXO) reported 13 minutes ago
@RogersHelps Hi service has been restored however still no internet service at my location
Dan (@dcbreen27) reported 14 minutes ago
@RogersHelps I would like a call back from somebody to resolve this..I’m not going to use an app..if Rogers can’t take the time to call me then I will cancel ALL my services and go with a provider who actually cares about customer service.
David Finnis 🚴 (@ilovethearts) reported 16 minutes ago from Vancouver, British Columbia
I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
29Cloverdale (@1295QueenVic) reported 16 minutes ago
@hollyanndoan @Rogers @peternowak Also hiring only Indian customer service and buying sports teams and media outlets it can’t afford
Bill Cooney (@BillCooney) reported 20 minutes ago
@RogersHelps Correct. And Rogers support somehow transferred me to 4 different non-business technical support staffers who were unable to help. I’m now on hold on 1-866-727-2141
░B░r░a░d░ ░M░c░K░i░n░n░o░n░ (@zebracreative1) reported 26 minutes ago
@Rogers has the worst customer service of any company in north america