Rogers outages and service status in Squamish, British Columbia

Problems in the last 24 hours in Squamish, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Squamish, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nothing but volcanic vipers (@MooCowRawrz) reported 11 minutes ago

  @RogersHelps Coulda fooled me since I'm sorry to the support person but the company just asked for layoffs. Also every game just stops working if I watch it for 40mins but the ads work great ika skip the email cause it's just going to be "ur tvs old" except tsn and ctv work fine

• 
  ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported 13 minutes ago

  @ShawInfo @Rogers Things got worse. Especially your customer service.

• 
  Elysian Workshop (@ElysianWorkshop) reported 15 minutes ago

  @peaspod23 @Rogers They are scam and a grift. Why is there no customer service? The contracts are a scam where if you don't renew after 2 years your bill doubles and their way to fix it is to resign up. No thanks. They are quite frankly thieves.

• 
  viktoh (@Iam_viktoh1) reported 15 minutes ago

  Overpaid my bill and now there’s a credit sitting on my account, but Rogers refuses to refund it. My bank confirmed they can’t reverse it since the payment is already with Rogers. Why is Rogers holding customer funds instead of issuing a refund? @Rogers @RogersHelps

• 
  Arthur Zhou (@Arthur632563042) reported 17 minutes ago

  @RogersHelps I tried below steps but no luck: Reset Network Settings (iPhone + all devices) Reset hotspot/APN settings(change to mobile.apn) Toggled Maximize Compatibility ON/OFF Change manual IP, proxy, many other DNS Removed all VPN profiles All DNS can not work normally

• 
  Rebecca Yu 🇨🇦 (@rebeccayu) reported 22 minutes ago

  @RogersHelps My advice to others is to request a written copy of the contract OR a recording of the customer acknowledging that there is a contract given the inexperience of the call center.

• 
  Pea’s Pod🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@peaspod23) reported 22 minutes ago

  @Rogers Your customer service and tech support is absolute garbage!!! This just gave me more reason to love services.. outage since yesterday tons of complaints and rogers hasn’t declared the outages no one is looking into it?? WTAF

• 
  Bonnie Lee (@stitchlady) reported 25 minutes ago

  @RogersHelps That's all be done twice! I've had tech support here twice and it was escalated because its a recurring problem. I just wish Rogers could fix this problem.

• 
  Heldy (@HeldyCarvalho) reported 26 minutes ago

  Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?

• 
  throw_away (@throw_away27) reported 29 minutes ago

  @Canucks @Rogers Rigged wtf