Rogers outages and service status in Squamish, British Columbia

Problems in the last 24 hours in Squamish, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Squamish, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Orange Cone (@CanadianPylon) reported 8 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  H_Maurya (@MauryaHarkesh) reported 12 minutes ago

  Hi, I'm trying to get help regarding ntwrk issues in my region and was unable to connect through toll free number mltple times. I waited 2 to 3 hrs for two calls bt nobdy picked up and thru online chat I got transferred 4 different representatives still unresolved. @RogersHelps

• 
  Steve (@SteveD29) reported 14 minutes ago

  @RogersHelps I haven’t used it in over a year zero internet services used by me from you. Instead of asking me you guys took it upon yourself to charge me 210 bucks for something I never used you guys are stole from me hope your proud. Refund my 210 you stole

• 
  Zeall S. Mehhta (@zeal_mehta) reported 15 minutes ago

  @RogersHelps Your tech team is not able to even solve it they have been here multiple times. Is there anyone who can help?

• 
  BlindLiberalism (@BlindLiberalism) reported 16 minutes ago

  @RogersHelps Hi, I’ve followed up again with support but now have not heard back for a bit. It’s been a frustrating amount of back and forth and Im not understanding why they cannot actually help.

• 
  AC@SS56 🍎 (@ACassan56) reported 16 minutes ago

  @TruthFringe @Rogers Rogers is one of the absolute WORST companies in Canada! I ripped there garbage out of my house 15 years ago and will never use them ever again! Pure trash company!

• 
  Redbeard (@Southpontiac) reported 18 minutes ago

  @soro77 @Rogers @TELUS Lol Telus is no better just left them for Rogers because their service was so terrible.

• 
  Buzios (@Buzios16) reported 19 minutes ago

  @LoveMy7Wood @Rogers @RogersHelps We had Rogers cell "service"; the "service" was absolutely useless but even then it was superior to their hopelessly inept "customer service". After 1 year we refused to renew; I told the guy who was trying to convince me reup that I wouldn't take Rogers again if was free,

• 
  John Koreen (@MrKoreen) reported 21 minutes ago

  @RogersHelps please help, we've been on hold for +2.5 hrs bc my wife received the msg: "Contact us for assistance. We’ve enhanced your sign in security. To learn more, please contact us and speak with a Rogers Specialist for further assistance" when trying to login to her email

• 
  Officially HarjjiB (@HarjjiB) reported 26 minutes ago

  @RogersHelps No **** it’s not your number.. and they keep on changing the number.. I’m just informing you that 1. Your customers account are about to get compromised due to voice authentication scam 2. Lot of angry customers looking for 50% off