Rogers outages and service status in Steinbach, Manitoba

Problems in the last 24 hours in Steinbach, Manitoba

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Steinbach, Manitoba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Teresa Reza (@teresa_reza) reported 8 minutes ago

  @JustMeJamie64 @Rogers Instead of finding a different way to install a service they butchered every single garage entryway in the neighborhood including mine which was BRAND NEW. I canceled every service I had with Rogers. At Telus,everyone you speak to is out of 🇨🇦 Next to get canceled

• 
  Jason Boring (@JasonBoring99) reported 8 minutes ago

  @JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills

• 
  Ali Hasan (@AliHasa_n) reported 10 minutes ago

  @JustMeJamie64 @Rogers Yes, exactly. They make millions or billions, but their customer support is often outsourced or centralized, so the person handling your case may not understand the specific local rules, regulations, or problems in your country/province.

• 
  Dennis Welsh (@DennisWelsh) reported 11 minutes ago

  We all feel her pain! @Rogers never takes ownership for their poor service. We have had nothing but problems on our street. There were 3 repair technicians on our street today. Still issues!!

• 
  Morphed (@Morphed7) reported 11 minutes ago

  @JustMeJamie64 @Rogers That impeccable English might have been the AI tool altering foreign accents, that the companies are now using for outsourced customer services.

• 
  Thoms Foolery (@ThomsFoolery) reported 18 minutes ago

  @JustMeJamie64 @Rogers Rogers outsources their help desk to someone else. It is not a Rogers employee you are talking to, but a call centre.

• 
  V_F_S (@TheFilmAnalyst1) reported 20 minutes ago

  @JustMeJamie64 @Rogers I had to pay for an RDS subscription that I didn't use for 8 months. 1st time, l hung up because I waited 30 mins & no one picked up. 2nd time, some idiot couldn't verify my credentials despite calling from the verified phone # on the account. 3rd time, finally lucked out.

• 
  MTF 🇨🇦 (@EhmTEhf) reported 26 minutes ago

  @JustMeJamie64 @Rogers There was a documentary a while back which companies use AI to change and hide most of their foreign employee's accents. This has been a trend for most big Canadian companies hosting their support in these countries.

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  🇨🇦 Shonna 💜TAEMate💎6v6🐥 (@shonna_74) reported 26 minutes ago

  @RogersHelps I have 2 serious charges on my bill I need to talk to a person about. Also tech outages in my area since Tuesday! Please call me directly as I refuse to attempt to call again. This is beyond unacceptable service levels.

• 
  Sweet Tooth  (@sweet_tooth19) reported 27 minutes ago

  @JustMeJamie64 @mike_kozar @Rogers They outsourced all their call centers to be in Casablanca and also India. So much for them promoting 100% Canadian call centers. Back in the day, they used to answer the phone with “you’ve reached Jane in Moncton, how can I help you?” Notice how that is gone?