Rogers outages and service status in Stephenville, Newfoundland and Labrador

Problems in the last 24 hours in Stephenville, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Stephenville, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Stephenville, Newfoundland and Labrador

Latest outage, problems and issue reports in Stephenville and nearby locations:

• 
  Raymond (@dadzez) reported 21 minutes ago from St. George's, Newfoundland and Labrador

  @3rdtimewalter @dianemariereid @Rogers No issues with Telus... ever, 9 years and counting. I'll revert to smoke signals before I ever subscribe again to either Rogers or Bell.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chris (@whiteboywork) reported 4 minutes ago

  @Rogers and yet again it has gone down either your service is not what it claims to be or you sent us a trash router

• 
  Jennifer Leigh (@WriteLinesInk) reported 4 minutes ago

  @RogersHelps Well thank you for your comments but no, I'm not talking to Rogers anymore. Including here. It is proven beyond all belief that the two companies between them have never listened to me and I paid. And paid and paid and paid. Not one cent and now moment more. Goodbye

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 7 minutes ago

  @RogersHelps oh i already tried that several times and it isn't even giving me my province so that wasn't working the outage has been for over 5 hours now, so what gives?

• 
  chris (@whiteboywork) reported 9 minutes ago

  @Rogers down again ...

• 
  Lars Nordgren (@Ingemar4910) reported 10 minutes ago

  @RogersHelps @LoveMy7Wood These are not helpful suggestions, and says you use AI to respond to real Customer concerns. Big failure!

• 
  Michael OConnor (@Michael13482600) reported 10 minutes ago

  @LoveMy7Wood @Rogers Write the CEO a strongly worded letter of complaint. Address it as personal & confidential. I did it after almost two years of terrible service delivery. Good chance you will be referred to a specialist group. Worked for me. Service delivery is good now.

• 
  Graig Carlson (@GraigCarlson) reported 11 minutes ago

  Good news we finally got on the phone with @Rogers and they created another ticket #. And maybe someone will contact us in the next couple days with a resolution. Could you imagine if a small business took 2 weeks to resolve an over night shipping issue?

• 
  Love My 7 Wood (@LoveMy7Wood) reported 11 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!

• 
  Bonnie Lee (@stitchlady) reported 16 minutes ago

  Does the right hand know what the left hand is doing @Rogers. Tech support transfers me to customer care and they tell me tech support has to deal with the issue of a credit for lost service. After being on hold for an hour and then they want me to call back!

• 
  mike walsh (@mikewal16285187) reported 17 minutes ago

  @RogersHelps I have the same device that worked fine with Ruralwave before Rogers bought them and shut them down