Rogers outages and service status in Stephenville, Newfoundland and Labrador

Problems in the last 24 hours in Stephenville, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Stephenville, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Stephenville, Newfoundland and Labrador

Latest outage, problems and issue reports in Stephenville and nearby locations:

• 
  Raymond (@dadzez) reported 40 minutes ago from St. George's, Newfoundland and Labrador

  @3rdtimewalter @dianemariereid @Rogers No issues with Telus... ever, 9 years and counting. I'll revert to smoke signals before I ever subscribe again to either Rogers or Bell.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carolee Herbert (@Cherbert50) reported 6 minutes ago

  @Rogers Too bad you folks never pick up the phone! Tried to get a hold of Roger’s/Shaw for 3 days with wait times on hold of 2-3 hrs finally giving up each day! Cancelling services if I can ever get a hold of someone. Customer since 2005. So sad!!!

• 
  Shye K (@ShyeKlein) reported 7 minutes ago

  @Rogers You have fired hundreds of employees and changed your agents with an ai unable to help with my issues, for 3 days i have called to resolve a phone number transfer issue and your ai system keeps hanging up. I would like help with your nonsensical service before I cancel.

• 
  Pete Duncan (@petergduncan) reported 11 minutes ago

  @BlueJays what garbage! @Rogers Hey Ed, time to clean house!

• 
  Abhinav Mittal (@iabhinavmittal) reported 15 minutes ago

  @RogersHelps hii rogers. What is the problem with your chat & call support? I shifted my address and called customer care to shift my internet service. No one is picking the call and chat support keeps transferring me. I have already waited 7 hours in line. Should i throw it away

• 
  Bianca 🟦⬜️🟥 (@Bbyonic_) reported 17 minutes ago

  Two days of calling and your system just hangs up because of “too many calls.” That’s not customer service. I need answers. Fix this! @Rogers @RogersHelps

• 
  B Wags (@Truewags) reported 18 minutes ago

  @Rogers what’s the deal with your automated services being down? I try and call and get disconnected every time. Higher call volume blah blah blah….and then CLICK! Someone better get back to me.

• 
  Brian (@Briancobalt) reported 23 minutes ago

  @RogersHelps The tutorial you have online says that I should be able to do it without visiting a store. Old phone won't respond to to one... eSIMs are convenient at first but this is garbage trying to change to a new phone.

• 
  BNKB (@banknotekb) reported 24 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Jeff B (@jeffbhere) reported 25 minutes ago

  @Bell your customer service is the worst in the world 19 yrs as a customer 6 hrs dealing with an issue Your loyalty is insulting offering a $15 credit bc im such a good customer and loyalty will do anything to keep me Guess im done and you dont care @Rogers happy to chat

• 
  Landon Creasy (@landoncreasy) reported 28 minutes ago

  @Rogers @RogersHelps you remain the impossible company to contact for help, which is odd for a communications company. I need some actual help as you have misplaced a phone I returned. Please contact me.