Rogers outages and service status in Sturgeon Falls, Ontario

Problems in the last 24 hours in Sturgeon Falls, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sturgeon Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ontario Frugal Finds (@OntarioFrugal) reported 6 minutes ago

  @ODSPoor @RogersHelps That is really weird! I got my $20 gift card from Dollarama - no problem.

• 
  Zhenyu (@Zhenyubgaw) reported 7 minutes ago

  @RogersHelps I can't contact the customer support. After waiting on hold for several hours, my call was disconnected by their system

• 
  Terry Ostashek (@TOstashek) reported 8 minutes ago

  Dealing with @ROGERS is definitely an exercise in frustration! For a company that relies on it's customers in order to survive, @ROGERS seems ok living on life support!

• 
  Vicky Baum (@vickyrobinbaum) reported 9 minutes ago

  @RogersHelps Hi again - We need more help. We have TSN through a bulk agreement with our condo. Can we access the US Open tennis. If you can't help, can someone from tech support please call us. We will share our phone number via DM. Thanks.

• 
  Ria Riaz (@RoastedKeyboard) reported 10 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  Rina Alexis ♏♋♏ (@Rinah75) reported 10 minutes ago

  @LeafSingh @main_singh Is Fido @Rogers? If so they can keep that. Worst customer service in the country and they're scammers.

• 
  @HolyDegenerate (@RandySaretzky) reported 24 minutes ago

  @RogersHelps Left you a message in the inbox. Silence. Typical. Two nights calling in the middle of the night because you forgot to take my ex-wife off the bill. Two hours on hold. Guy finally picks up with kids screaming and dogs barking in the background, then hangs up. Now I’m locked out of my own account. You can post about spam algorithms at 1am. You can’t answer a paying customer. Cut all ties. Chase the bill yourselves. Good luck.

• 
  James Hughes (@JHughes681) reported 25 minutes ago

  @BlueJays Anyone have a “**** YOU FANS” graphic? This team isn’t thanking the fans anymore. It’s 2 giant middle fingers to everyone who financially supports this team in ANY way, and that includes being a @Rogers customer or customer of ANY of their sponsors!

• 
  Nick Graham 🆖 (@therevngraham) reported 27 minutes ago

  So, @Rogers I pay a ridiculous price for internet and tv service and I need to speak to a customer service representative at none are available to talk at 11 am in the morning!!! Have you no shame?

• 
  Rohit Kumar (@rohitt25) reported 28 minutes ago

  @RogersHelps This is my first bill ever for this particular connection. No way, I have got time to renegotiate the increase in price or option to cancel this account. How irresponsible of business is this, where your policy is violated by system or a person.