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Rogers

Rogers outages and service status in Sundre, Alberta

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Sundre, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sundre, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • tsmitheman
    tim smitheman (@tsmitheman) reported

    @RogersHelps Please help

  • thewiredserf
    Jeff Jones (@thewiredserf) reported

    @RogersHelps We’ve spent hours queuing to speak with your teams in the last week. We’ve had two technicians come by and leave without resolving our issue. How do we escalate today without waiting 2 hours to speak to someone and then wait another day for a tech to arrive?

  • petemare
    Marion Harrington (@petemare) reported

    @Rogers I am trying to report a fraudulent account. I have spoken to 3 people via chat, 3 via phone and have been disconnected from your Customer Solutions team 6 times with 8 hours of hold time. Please provide a contact so I can have this rectified

  • thewiredserf
    Jeff Jones (@thewiredserf) reported

    @RogersHelps internet down for over a week now. 2 technicians - still no fix. Downstream levels on all channels are severely attenuated. The physical drop line or house ground block likely hit by the surge we need an outdoor field technician to re-test and replace the drop ASAP.

  • xoxosandgo
    GC (@xoxosandgo) reported

    @RogersHelps Horrible company, cannot get through a single agent, I can't even get them to close my account, I want to file a case against your organization for poor customer service

  • marcuswaters
    MW (@marcuswaters) reported

    @Rogers Part 2 - Your infrastructure doesn't allow customers to reach the support due to 'excessive call volume (=everybody calling to complain re unauthorized increases. Ridiculous options to get through to an agent. AI ftw. Cost cutting at its finest. Bigger bonuses inbound

  • rhibbsy
    Ryan Hibbs (@rhibbsy) reported

    @RogersHelps This is ridiculous. I just got through to a chat specialist, and they ended the chat immediately when I tried to report the fraud. It was 2.5 hours just to contact them and they immediately ended the chat. Absolutely rude.

  • Skeets593
    Skeets59 (@Skeets593) reported

    I see a new line item on my Rogers cell phone bill. “Wireless rate adjustment “ $5. I call Rogers. They are experiencing higher than normal call volume and to call back later and they hang up on me. Nice. Well you just lost a customer @Rogers. I’m now with Freedom

  • MattyGold7
    Matt Goldberg (@MattyGold7) reported

    @KellyHrudey This sucks! @Rogers sucks. I’ve already cancelled my SN+ and they continue to validate that decision.

  • thewiredserf
    Jeff Jones (@thewiredserf) reported

    @RogersHelps So no then? Abysmal customer service.