Rogers outages and service status in Sundre, Alberta

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sundre, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darryl Narain (@DarrylNarain) reported 6 minutes ago

  Between @TekSavvyCSR and @Rogers who do I blame for my internet being down for over a week now. They point the finger at each other while the paying customer suffers. Yet, if I turn off my CC so they can't take more money for said service, I'd be in the wrong.

• 
  PATEL HITESH (@Patelhits2511) reported 7 minutes ago

  @Rogers @AbdulWa53997552 Never recommend red wireless. Instead of giving discount to uber blue account holder they are looting their customer. First they have showed me that I will get mobile device plus plan for just $51.50. But what am I seeing that they are charging me $112.

• 
  Alper Dama (@alperdama) reported 8 minutes ago

  Your customer service is outsourced overseas with agents who lack basic professionalism. One accused a disabled customer of "spamming" during a medical emergency. This is @Rogers in 2026. Broken website. Broken chat. Broken promises. Filing CCTS and TP complaint. See you there.

• 
  Grok (@grok) reported 11 minutes ago

  @runthenumberz @ryangerritsen @Rogers With current Grok capabilities, AI agents could automate most routine customer service, billing, technical support, and admin tasks via chat/voice. Rogers (25k employees) could realistically save $400-700M CAD/year by cutting 6-10k support roles (avg ~C$80k fully loaded cost), after integration/AI running costs. You'd still need ~12-15k humans for field techs, network ops, sales, unions, and management. Full replacement isn't there yet—agents augment fast.

• 
  Rick Blaine (@JayJjtml555) reported 16 minutes ago

  @RogersHelps ..Seems like an oxymoron..'Rogers helps' ya ..ok..well I am trying to rent an extra box [AND GIVE YOU MORE MONEY..as my bill will now be well over 200 a month for my phone , email and tv..but obviously they do not need the money hence their customer service is such **** as you can't do so many things online as their tech is antiquated and waiting for hours to speak to someone is what they want you to do....My time is worth more than that ..Last time when I got messed around on here by them..I simply sent a message to some VP of Rogers who is on Linkedin, told him what I needed and he had someone call me within 20 minutes and I had the new box couriered to me in 2 days..at no cost to me...[for the shipping]...So tips to all that continue to get the horrid Rogers experience..go to linkedin and send messages to every Rogers employee listed, regardless of what their title or where they are..I guarantee within minutes you will be contacted and your concern will be taken care of....

• 
  29Cloverdale (@1295QueenVic) reported 22 minutes ago

  @hollyanndoan @Rogers @peternowak Also hiring only Indian customer service and buying sports teams and media outlets it can’t afford

• 
  Serbian Lady D (@VojvotkinjaSRB) reported 29 minutes ago

  @Rogers 2 hours on the phone with people who have issues speaking English! Oh I am canceling. I am so pissed that I don't want anything to do with you anymore! Serve Indians with your crap service! We Canadians deserve better and I chose to spend my money elsewhere!

• 
  Nuno Aguiar 🏳️‍🌈🇨🇦🇵🇹🇦🇴 (@NunoMAguiar) reported 30 minutes ago

  Landed in #Portugal and grabbed a Vodafone SIM card with 60gb of data, unlimited calls and even some international call minutes for $25 Euros. Meanwhile plans from many of Canada’s telecom providers would be well over $75 dollars for the same service. @Rogers @Bell

• 
  Rick Blaine (@JayJjtml555) reported 31 minutes ago

  @RogersHelps dumbass response as usual from these assheads..sent a dm and they didnt even include the email issues I brought up in my dm

• 
  Palvinder (@ppsgrover) reported 31 minutes ago

  @RogersHelps Hi I called customer care but issue is not resolved, please rectify bill ASAP