Rogers

Rogers Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in North Vancouver, Fraser Valley Regional District, British Columbia 04/30/2025 12:15

April 30: Problems at Rogers

Rogers is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, Delta and North Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver TV
CanadaBurnaby Internet
CanadaVancouver Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

  • JennPWasHere Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • StampieRuns Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • kellymanloves kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

  • oneweedram Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • CoachDhillon Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • MorganeOgerBC Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • MorganeOgerBC Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • sheilamoris Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • golfercruz CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • Rparmarr89 Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • sheilamoris Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • sirD3nni5 Dennis (@sirD3nni5) reported

    @Rogers mislead by your representatives when I was told there’s no contract only to discover there’s one. Great business practice and integrity. I don’t expect any resolution because let’s face it, if you valued your customers this wouldn’t have happened in the first place.

  • ravenfairy13 L Ξ ᥫ᭡ H (@ravenfairy13) reported

    Hey @rogers or @ShawInfo .. whoever owns BC’s cable provider… no access to Disney+ on the Blue Curve box all day. Customer service was ZERO helpful & a waste of time. Thanks for nothing

  • 107Jackson A’kaasotaks’in (@107Jackson) reported

    SNNow is an absolutely garbage streaming service. It never works half the time. @Sportsnet @RogersHelps

  • mbouf Melissa B | Sports Nutritionist (@mbouf) reported

    @SportingPhil @RogersHelps My cell phone provider is different, but tethering to my phone for data isn’t efficient either. It’s much slower. Other than that, I can’t afford to have another service on top of that in case one goes down.

  • Csertl1 Csertl (@Csertl1) reported from Bramalea Woods, Ontario

    @RogersHelps Can you tell us when today's service disruption will be over? There was no time given in your text message.

  • EmilioCaruso Meals (@EmilioCaruso) reported

    @Rogers @RogersHelps Rogers Ignite TV and Internet is horrible. Just switched over from Bell Fibe and I have had issues with TV now 3 times. I can’t watch the hockey game and this is pathetic !! Can they please invest in fixing the infrastructure if your going to offer a service!

  • The_Mrs_Ward 💐Melissa💐 (@The_Mrs_Ward) reported

    @ravenfairy13 @Rogers @ShawInfo Yes, Disney works well on all my other platforms, so I agree it has to be an issue with their app. I do wonder if now that Roger's has taken over if some testing is happening and messing things up.

  • googlewasmyidea Zam R (@googlewasmyidea) reported

    @RogersHelps @Gustavo93631680 If there are multiple modems down, it should be a major outage! I'm on the east end of Toronto - no service!

  • The_Mrs_Ward 💐Melissa💐 (@The_Mrs_Ward) reported

    @ravenfairy13 @Rogers @ShawInfo Having the same problem! Obviously a shaw issue as when we were paying for Disney on our own, we NEVER had this problem!

  • ravenfairy13 L Ξ ᥫ᭡ H (@ravenfairy13) reported

    @RogersHelps Thanks. I loath speaking to them. I’ve had to call them to renew my service &they’ve screwed it up 4 out of 5x. Once it took 5 phone calls, 7 hours & 4 months later to fix one mistake because they refused to listen. Now they lie? I’d rather eat my sock then call. But thanks.