Rogers outages and service status in Timmins, Ontario

Problems in the last 24 hours in Timmins, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Timmins, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Georgiana Balanica (@GeorgianaB83826) reported 1 minute ago

  Hey @Rogers you need to do a much better job at dealing with your customers! I’ve been waiting for more than 15 minutes today to be transferred to talk to a supervisor after dealing with a customer service representative for more than 30 minutes that couldn’t understand my request for a service upgrade! You can’t put customers on hold for that long without resolution so I had to drop the call! Train your employees and train them how to properly help customers meet their needs! I know I’ve been working in this industry for over 15 years! I’ve started in customer service however it’s not what it used to be! Now it seems you want to get rid of customers as fast as possible instead of helping them and ensuring they remain loyal to your business!

• 
  Muthyam (@MovieMuthyam) reported 2 minutes ago

  @RogersHelps Well when i clicked the link it just shows me plans and once I sign in and do it, It dsnt show the modem by the way ,just shows internet plans. Modem is my main concern.

• 
  MW (@marcuswaters) reported 2 minutes ago

  @Rogers Eric. Thank you for the cut and paste reply. I'm nit going to provide information on a publicly accessible platform. How about you schedule a call back from a manager to discuss the issue today?

• 
  malachi (@Pereztavarez6) reported 6 minutes ago

  @RogersHelps i want to cancel my services

• 
  Christine (@ChristineETC) reported 7 minutes ago

  @RogersHelps @Vishhvfi Can please address any mobile service interruptions? I went to a third party website that showed a spike of service interruptions for Rogers in the past 30 min. I’d go to Rogers website but I won’t load.

• 
  Norm Ally (@Norm_Ally12) reported 8 minutes ago

  Why is @Rogers so bad lately . Dropped calls, slow data, late/delayed incoming messaging? Despicable considering the cost of their services

• 
  Sanka Jayasundera (@Zenblime) reported 8 minutes ago

  @RogersHelps @RogersHelps a joke I cant connect with your phone help cos of call volume. You guys took away all the ability to deal with this issue from online support and from the stores and didnt compensate that on phone joke. Corrupt and a joke of an organization

• 
  Fartin Mrk (@frkingwings) reported 9 minutes ago

  @RogersHelps Had to burn a vacation day today because I work from home and rely on your garbage internet. Appreciate it

• 
  NordicNords (@NordicNords) reported 13 minutes ago

  @RealDonBradshaw @BlueJays @Rogers So you’ve never been on the internet before eh or do you just whine for a living?

• 
  Kuljeet Singh (@Kuljeet123r) reported 17 minutes ago

  @RogersHelps I called over 100 times,and We're busier than usual. The chat support is just as useless. How am I supposed to understand my bill or get help without speaking to an agent? @RogersHelps @Rogers This is unacceptable, unbelievable, unreasonable, and worse than every other provider.