Rogers outages and service status in Trail, British Columbia

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Trail, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jess Gibbons (@JG_GizmoJones) reported 5 minutes ago

  @RogersHelps I am trying to change/add a new service to my bundle. It shouldn’t be totally impossible for me to speak to someone to get this done. I have tried multiple times a day for four days. When I clicked that I wanted a new service, I immediately got someone who said he couldn’t help

• 
  baby (@tinted__sun) reported 6 minutes ago

  @RogersHelps Nope we went back to a better company. Learn how to work so people with issues can connect on weekends.

• 
  Michael Gallo (@galloots1313) reported 9 minutes ago

  @RogersHelps My bill was triple the amount. When I have unlimited data. I try calling Roger’s billing help, and everyday I wait on the phone for 4-5 hours and nobody ever picks up. How do you seriously do this to customers?

• 
  That Guy (@winspa) reported 10 minutes ago

  @Boddy604 @Sportsnet @Rogers Once they had the monopoly you knew this would happen. From 249 a year (with blackouts) to 349? **** you sports net. I honestly think they’re driving ppl back to cable then the same thing will happen

• 
  CPost2020 (@CPost2020) reported 10 minutes ago

  **Fraud Alert** call claiming to be Roger’s threatening to cancel phone within 1 hr unless speak to Ottawa Police. Claim to transfer call to police then fake cop with badge # says to download Secure App to make visual complaint. Yeah so they have photo ID @Rogers @OttawaPolice

• 
  Charles (@sizzdaddy486) reported 15 minutes ago

  @Rogers for a company that claims to be the best in country, the constant broadcast issues on a clear day for the baseball game is ridiculous. Be better #overpriced #ridculous

• 
  Chris Brothers (@chrisbrothers) reported 16 minutes ago

  @Rogers customer service??? Do better!!!!

• 
  Tim (@tim2gill) reported 17 minutes ago

  @RogersHelps Now 80min on hold. Awful! You should offer a reservation system for booking a call as not respecting my time.

• 
  𝓩𝓪𝓲𝓷𝓪𝓫 (@mindofzaii) reported 18 minutes ago

  Leave it to @Rogers to have the absolute worst internet service and then have the audacity to have even crappier customer service…2 days now with no internet connection and no one can give me a straight answer after being on hold for 2+ hours today

• 
  Brian Ferguson (@bferg22) reported 18 minutes ago

  @RogersHelps I keep getting phone calls from what I’m finding out is your “ambassador team”. But when I pick up the phone and say hello, there is never anybody there. That’s not much of an ambassador if they don’t actually speak.