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Rogers

Rogers outages and service status in Trail, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Trail, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Trail, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Rogers

Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • cookiegigan
    Cookie Gigan (@cookiegigan) reported

    @iCruiseify @RogersHelps @Rogers I guess 1 out of 2 isn’t bad. I hope you can get the 2nd resolved.

  • ThomsFoolery
    Thoms Foolery (@ThomsFoolery) reported

    @JustMeJamie64 @Rogers Rogers outsources their help desk to someone else. It is not a Rogers employee you are talking to, but a call centre.

  • dynamicdojo1
    P.V. (@dynamicdojo1) reported

    @JustMeJamie64 @Rogers I just did the same with Telus they operate out of El Salvador and the Philippines. The service is fast and they are well trained. One guy had chickens in the background, but i wish they were operating in Canada.

  • ItsReallyAmber
    ambam (@ItsReallyAmber) reported

    @JustMeJamie64 @Rogers Rogers was one of the last of the big 3 who had all their customer service agents in Canada. Covid hit. Shaw merger happened. Ceo changed and they wanted a bigger profit so they laid off a majority of the Canadian staff in favour of the cheaper labour outside of north america

  • MaahirMomtaz12
    MM ꕥ  (@MaahirMomtaz12) reported

    @JustMeJamie64 @Rogers Rogers has outsourced their call centres for years. They preach Canadian but most of their customer service is foreign

  • TerraMagni
    TM™ (@TerraMagni) reported

    @mmabrey1 Should've answered the phone, @Rogers . This is a bad look ! Glad I switched years ago, their customer service was always bad. For those in here saying "switch to Bell", respectfully, no. Get cogeco if you can. Bell are the biggest crooks in the game.

  • klutz47
    Klutz Ottawa🇨🇦 (@klutz47) reported

    So @RogersHelps From June of 2025 to August of 2026 my cell bill has had two increases each one $5.00. A so called plan rate adjustment to better improve your service. Not acceptable . Four years of no increases and wham 2 quick ones. Time to move.

  • CRMxox
    CRM🇨🇦 (@CRMxox) reported

    Rogers is a complete joke. Phone calls and chats being automatically disconnected without offering any assistance because you are too busy to help me. Absolute gong show. HIRE MORE STAFF. @RogersHelps

  • JacquiKJanes
    Jacqui (@JacquiKJanes) reported

    @JustMeJamie64 @Rogers Interesting since @Rogers says none of its call centres are outside of Canada - Rogers Communications states that its customer service call centres are 100% based in Canada.

  • hwspav
    Pav (@hwspav) reported

    Worst customer service from @Rogers @RogersHelps . On hold for 90 mins. First person had mo clue and the second person makes up a outage to explain my issue. When asked where the outage is posted he disconnected the call. Absolutely shameful how Rogers treats their customers