Rogers outages and service status in Trail, British Columbia

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Trail, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeff Paterson (@patersonjeff) reported 2 minutes ago

  @TheHeartPlumber @JayJanower @Rogers my father passed away and I needed to cancel his mobile account. Please inform me about these other options...

• 
  Arbutus Running Fox (@xuanyuanxiaohei) reported 3 minutes ago

  @Rogers If you're cancelling Rogers service, don't rely on a phone call alone. Make sure you get written or email confirmation of your cancellation. Otherwise, you may end up being billed for a service you already cancelled and returned the equipment for.

• 
  Leonardo Ronca 🇮🇹🇨🇦🇭🇷 (@RoncaLeonardo) reported 6 minutes ago

  @RogersHelps I'm trying to set up my Rogers account. Won't let me do it online and every time I call it says your busy and you hang up. I'm seriously getting pissed and I'm two steps away from cancelling everything

• 
  Rob Cotnam (@robcotnam) reported 7 minutes ago

  @ShawDirect @Rogers Trying to watch The Open on The Golf Channel, and all I get are ads and golf instruction. I pay a lot for my dish. Fix this.

• 
  Howard Bailey (@howardruns) reported 8 minutes ago

  @Fidomobile & @Rogers, UR mobile customers would appreciate U configuring customer service support queues 2 call us back, rather than have us wait on the phone for extended periods of time (unless U call first thing in the morning) Please add your hours to after hours recording

• 
  Lobster (@jaetay147) reported 10 minutes ago

  @Rogers I’ve been a loyal customer for more than a decade. My family, co-workers and friends who are all on your network have all noticed the same thing. Your service sucks badly right now. Across the board for weeks now. It’s shameful you won’t tell anyone what’s going on.

• 
  CD (@Denos1118) reported 16 minutes ago

  Being in hold for over 2.5 hours to just get a shipping label to return a cable box not working @Rogers @RogersHelps is ridiculous and unexceptable and I'm still on hold. But to add a service gets you straight through.

• 
  Grammy (@jumpyGlenys) reported 16 minutes ago

  @JayJanower @Rogers Same problem with Telus AI does not have the answers Human interaction is key

• 
  Ranjeet Ghumman (@ranjeetghumman7) reported 17 minutes ago

  Rogers has the worst customer service in canada, they charged me 1490$ for iphone air which I already returned four days before the deadline. Still they charged me after 1 month, i am completely exhausted calling them yesterday i called me 19 times nobody responded. @Rogers

• 
  Jey (@Slxmjimmy69) reported 20 minutes ago

  @Rogers hi, I’m still having service issues in meadowvale area basically right off the 401 in Mississauga, I have an iPhone 17 pro max which is dying in the span of 6 hours because my phone is constantly searching for service and data outside, I’m literally sitting outside.