Rogers outages and service status in Vegreville, Alberta

Problems in the last 24 hours in Vegreville, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vegreville, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Terry Murphy (@tyjac2) reported 6 minutes ago

  @RogersHelps It seems to back for now What kind of customer service is getting back to someone 12 hours later that’s pathetic

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 10 minutes ago

  @RogersHelps Making me queue for more than 3 hours to talk to a real person regarding my wifi issues just for them to end the chat when I was 2nd in queue before I even get to talk to a person. What an amazing service, cancelling my plan today.

• 
  Bob Smith 🇨🇦 (@RG_BobSmith) reported 12 minutes ago

  @RogersHelps I have been on hold for over an hour now, waiting to speak to an agent? Is there a problem? @Rogers

• 
  Landon Creasy (@landoncreasy) reported 13 minutes ago

  @Rogers @RogersHelps you remain the impossible company to contact for help, which is odd for a communications company. I need some actual help as you have misplaced a phone I returned. Please contact me.

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 13 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported 14 minutes ago

  @RogersHelps Your technical support confirmed that this is not even possible even with the EID and IMEI provided. It’s not an international device It was actually due to your company preventing e-sims from being emailed. I had to escalate to your customer care team to have the e-sim mailed

• 
  Pete Duncan (@petergduncan) reported 14 minutes ago

  @BlueJays what garbage! @Rogers Hey Ed, time to clean house!

• 
  SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported 15 minutes ago

  @RogersHelps Now if I try to make my wife a Level One, that process takes 30 days You’re telling your employees and managers that there is a security risk….what’s the risk to my son if I can’t get a hold of him in an emergency?

• 
  Richard Miller (@Millergram33) reported 17 minutes ago

  Customer service is nonexistent at Rogers thanks @Rogers I have been on hold for over 2 hours, just wanted to add services.

• 
  Jimmy Korderas (@jimmykorderas) reported 22 minutes ago

  Was on hold with @Rogers for 2 hours yesterday before getting hung up on an hour and 20 minutes today waiting to speak to a costumer representative. I don't want an AI conversation. I don't want to email anyone. I want to speak to an actual human to help me with my issue.