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Rogers

Rogers outages and service status in Vermilion, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Vermilion, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vermilion, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vermilion, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 18: Problems at Rogers

Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Caddy519
    caddy (@Caddy519) reported

    Hey @Rogers how come by elderly mother needs to be on hold for 90 minutes almost every single day with you because her cable is out? What kind of service is she paying for. This is disgusting!!

  • xuanyuanxiaohei
    Arbutus Running Fox (@xuanyuanxiaohei) reported

    I called Rogers on June 22 to cancel my internet effective July 2. Rogers sent me a gateway return label on June 23 and confirmed receipt on July 13. On July 15, I was billed again and told there was no cancellation request on file. Always get written confirmation. @Rogers

  • KilconaVC
    KilconaVC (@KilconaVC) reported

    @RogersHelps I’ve rebooted my router about 100 times in the past few months. These kind of issues I expected in the advent of wireless services. Not in the present day. Prior to your takeover of Shaw I had to reboot my router almost never.

  • Denos1118
    CD (@Denos1118) reported

    Being in hold for over 2.5 hours to just get a shipping label to return a cable box not working @Rogers @RogersHelps is ridiculous and unexceptable and I'm still on hold. But to add a service gets you straight through.

  • dkurien
    Denny Kurien (@dkurien) reported

    @RogersHelps we’ve been without internet for a whole day. I’ve been trying to get in Touch with a customer representative but I’ve been out on hold for an entire hour. This is unacceptable. Since our townhouse is on a bulk service we’ve been asked to contact 1-855-759-5856

  • YoungerGolf
    Rick Young (@YoungerGolf) reported

    Dear @Rogers, Your Ignite service has dropped five times today already. How many more re-starts am I going to have to put up with?? And why am I paying for this??

  • CDN_Rob24
    Rob the 🇨🇦 Cubs Fan (@CDN_Rob24) reported

    @RogersHelps As I said, I called, they were no help. Isn't your chat just Anna the bot? There used to be a time when whomever was running the Twitter account could help.

  • CDN_Rob24
    Rob the 🇨🇦 Cubs Fan (@CDN_Rob24) reported

    @RogersHelps Well, unfortunately they were no help. And, they told me that there is no longer a customer retention department. So, unfortunately youre losing a 25+ year customer to Bell

  • ConorCPaterson
    C (@ConorCPaterson) reported

    @RogersHelps There are no outages. Can you provide a number to call? I have been on hold on live chat and on the phone for over an hour. There has got to be a better solution than this.

  • sophie_everine
    Sophie (@sophie_everine) reported

    @Rogers why are you laying off customer service reps??? It’s hard to get through as it is!!! Online tools are difficult for the elderly.