Rogers outages and service status in Warren, Ontario

Problems in the last 24 hours in Warren, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Warren, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Dickson (@Dkcdickson) reported 8 minutes ago

  @Rogers do you actually have any support? You sent me a new Xfinity box and I’ve gone from 650mbs to 50mbps or zero. 2 hours on hold last night. 45 minutes so far today. ZERO human help.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 9 minutes ago

  As is usually the case with @Rogers @RogersHelps, I was on the phone trying to get through to technical support for close to an hour and, while on hold, used their Online Chat and arranged in just a couple of minutes to get a service appointment all while still on hold. Their telephone help line is useless. Don’t even bother. Use their online chat.

• 
  Effie Tzanakakis (@greekgoddoss) reported 10 minutes ago

  @GeesDubb @Rogers I have spent the last 5 days trying to get through!!! Over 7 hours of waiting on the phone with no one coming on! I just don't know what is going on. I need to talk to someone with an issue I'm having!! As soon as my plan is up I'm leaving Rogers! I've had enough!!

• 
  Albertan_Man (@Albertan_Man) reported 15 minutes ago

  @RogersHelps I’ve reviewed it and can confirm I was never told. All good. I’ve been a customer over 12 years but today is the last straw.

• 
  Shawna R (@shawna_r80) reported 17 minutes ago

  @RogersHelps I did already. You told me to call tech support. I waited 2 hours just to have them hang up on me.

• 
  Orange Cone (@CanadianPylon) reported 21 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  Dr, Myr,, Gov Gölök Buday - Chief Sitting Gölök (@buday4vancouver) reported 22 minutes ago

  Seems @ShawInfo with @Rogers has a constant circulation in blue screens that would make Microsoft blush. Somehow their support procedures only work when their on the phone (suspicious). #techsupport #rogerscable #sharcable

• 
  CDN_Footy (@TFCin110) reported 25 minutes ago

  @RogersHelps @JacobJPhillips There’s no point Jacob. I reached out weeks ago with a billing inquiry after I went through the same thing as you. Still no response to my DM. Waiting for my contract to expire and then I’m gone. Can’t deal with the horrible customer service when you need them to help.

• 
  Jimbo Jones Senior (@JimboJonesSr) reported 27 minutes ago

  @CanadasLeafs @Rogers Lol I was on hold with them for over 2 hrs couple of weeks back. That was after showing up at a Rogers store where they make you buzz an intercom , "move in front of the camera" ask you what you want then tell you to call CS that they can't help. Lol

• 
  Menna (@marmisto) reported 27 minutes ago

  @CanadasLeafs @Rogers 5 calls to them in a 1 week span (last week) average 2-3 hrs on each call just to get them to send a tech to my house bc our internet keeps dropping. Tech shows up 2 hrs b4 our time slot, gives the wife attitude saying “I don’t have time for this” Dog-**** company top to bottom