Rogers outages and service status in Westbank, British Columbia

Problems in the last 24 hours in Westbank, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Westbank, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westbank, British Columbia

The most recent Rogers outage reports came from the following cities: Kelowna.

City	Problem Type	Report Time
Kelowna	Internet	6 hours ago
Kelowna	E-mail	21 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Westbank, British Columbia

Latest outage, problems and issue reports in Westbank and nearby locations:

• 
  Derek Blue-Eyes (@EyesDerek) reported 2 minutes ago from Kelowna, British Columbia

  @Rogers @RogersCareers @top_employers Derek BLUE-EYES applies Customer Solution Specialist Kelowna -Rogers -197286

• 
  Charley C (@Lcharleyc) reported 25 minutes ago from Kelowna, British Columbia

  Hey @AirCanada I just reached out to @RogersHelps and they got back to me within 15 minutes... that’s how large company’s show they care about the consumers that make them millions a year. #aircanada going on 5 days with no support!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Merhawi Yohannes (@Merhawi200) reported 5 minutes ago

  @RogersHelps I’ve spent over 130 minutes on calls across 3 days and spoke to 6 different agents about a $460 charge I never used. No resolution, just getting transferred and hung up on. Can someone actually fix this?

• 
  David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported 5 minutes ago

  @MLBNetwork @RogersHelps I was just about to try resetting my boxes, but I noticed it's doing the same thing on the Xfinity app. It's a universal problem - not localized to my box(es). Any plans to rectify this as I feel like I'm wasting money on programming I can't fully enjoy?

• 
  Uncle June (@Chessongrass1) reported 8 minutes ago

  @MapleLeafs @Rogers wtf is this…. Like seriously

• 
  ziya yildirim (@ziya_yildirim) reported 13 minutes ago

  @RogersHelps I have already spent months trying to resolve this via phone. The account is sent to collections despite a formal CCTS resolution (#COMP-01368301) and equipment return. I will not spend more time on hold. I expect @Rogers to fix their internal error and withdraw the account from collections IMMEDIATELY. My next update will be to @CCTS_CPRST that Rogers is failing to follow the process.

• 
  Angela Ibach INT (@a_bi30) reported 14 minutes ago

  So, after complaining on here about the constant increase in prices and 25% increase for the two services in less than 2 years.....forward a month and price up again!!! @Rogers can we talk crap....oh we have hard times, things cost more is your sob story with your major profits

• 
  Pain (@16tobeijing) reported 19 minutes ago

  ORGANIZATION FIRST **** HOW THE PLAYERS FEEL SIT THE STUPID ******** @keithpelly @rogers @MLSE

• 
  Alireza Assadi (@assadiAlireza) reported 21 minutes ago

  @Rogers Waiting 30+ minutes—twice in one day—to reach Rogers Communications support is unacceptable. As you grow, customer service needs to improve.

• 
  travisrenney (@travisrenney) reported 24 minutes ago

  @RogersHelps Answer the phone in the call centre. Have an objective to have hold times of less and three to five minutes. Being on hold literally for hours is the worst customer service ever. Customers don’t need new packages, deals offers, advertising. Investment in customer support.

• 
  Nicole (@DiceNine) reported 25 minutes ago

  @RogersHelps been on hold for over 40 minutes with business support. My phones are not accepting incoming calls. Rebooted the system, unplugged each line, is there an outage? Burnaby BC

• 
  MO (@mkmaster0003) reported 26 minutes ago

  @Rogers @RogersHelps Im very disappointed here with your service my home wifi had been down for 2 days and called for help and still not working a technician came change few wires and said it was a back end problem why am I paying bill if im not getting my service working