Rogers outages and service status in Wood Buffalo, Alberta

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Wood Buffalo, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

• 
  Joe McCarthy (@bruins_37) reported 21 minutes ago from Wood Buffalo, Alberta

  @RogersHelps Leafs game is blacked out. I live in Alberta and pay for this NHL game centre. This happens all the time. Fix it 😡

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robin Brunet (@robinandamelia) reported 6 minutes ago

  @RogersHelps outage with tv. System says restored. It’s not. Anna is dumb (bot) and on hold a half hour already with tech support. Unacceptable

• 
  comm eng (@CommEng) reported 7 minutes ago

  @RogersHelps Shaw AS6327, Victoria BC — your transit to Telegram (AS62041) is dropping 80% of packets Your own network is clean: 0% loss, 26ms. Breaks at the Seattle IX handoff to AS31713: 500ms+, 80% loss Every other destination: 0% loss, 12ms 2nd outage today. NOC, not tier 1

• 
  Michael Gallo (@galloots1313) reported 9 minutes ago

  @RogersHelps I never got a notification any discounts were expiring. I just got a new bill that went from $60 to $153. Unacceptable Why can’t I speak to a person about this? I’ve waited on the phone for 5 hours last 3 days. I don’t have time to waste my entire day to fix your error

• 
  BrianM (@briangm11) reported 9 minutes ago

  @BlueJays Such a bad team this year. No better next year, either as all responsible are on long contracts and @Rogers is laughing all the way to the bank with 41,000 tickets sold for every game!

• 
  DWhite. (@DWhiteBC) reported 13 minutes ago

  @RogersHelps @Rogers internet not working!!!!! What is on now?!?! My modern is bleeking orange and it was fine 20 minutes ago!

• 
  Gail Reeves Reid (@gareeves) reported 16 minutes ago

  @RogersHelps Is there a way I can get a callback? Waiting 20 minutes without speaking with someone is unacceptable especially when calling after hours? This is very poor customer service. If I go to a store they direct me back to technical support so it’s a never ending cycle. Rogers FAIL

• 
  UntamedVoice (@UntamedVoice) reported 17 minutes ago

  @RogersHelps I spent 4+ hours on phone with multiple agents and customer service. There are no eligibility requirements. I’ve checked on my offers page after clicking the “get offer online”. I can see what offers are there. If this offer was there, I wouldn’t have called or posted here.

• 
  Jeremy Tsoi (@ChopperTsoi) reported 17 minutes ago

  @RogersHelps As you can tell, I don't come on here very often. My phone was doing all sorts of things it shouldn't have been. The issues seem to have been resolved but with my luck as soon as my year warranty is up it will completely die. Not much to be done at this point

• 
  Vijay Sapps (@VJsapps) reported 18 minutes ago

  @Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?

• 
  Alan Cross 🇨🇦 (@alancross) reported 18 minutes ago

  Hey @Rogers ! I’ve spent FIVE HOURS on the phone today (mostly on hold) trying to book a service call for my Rogers home security. I’ve been transferred 7 times and had the call drop twice. Your customer service is ABYSMAL!