Rogers outages and service status in Tofino, British Columbia

Problems in the last 24 hours in Tofino, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Tofino, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  s_hughes815 (@s_hughes815) reported 7 minutes ago

  @RogersHelps after your Cyberpolygon exercise participation service outage in 2022 (we know the truth), it is best for Canadians to have internet & phone through different carriers.

• 
  Paul Mori (@paulpmori) reported 9 minutes ago

  Recently purchased the $90 Rogers Mobile Travel Pass for a trip to Italy. It picked up a network maybe 50% of the time. Most times I tethered to my friend's eSIMS Card. Save money - get an eSIMS card and avoid the frustrations. That was a waste of $90. Thanks @Rogers.

• 
  Andy Potter (@aap53) reported 10 minutes ago

  @soul_supplier @Rogers @Bell 100%. I have the same issue and with the whole house connected, it’s totally unacceptable.

• 
  Madam Boring (@Carleey) reported 12 minutes ago

  @Rogers hi! I want to make 2 complaints. 1) Your website says your online services hours of operation are Mon-Sat but I've called twice and have received an automated message that it's closed. 2 we cancelled our internet services in Dec but your workers didn't actually cancel it

• 
  Bonnie Lee (@stitchlady) reported 14 minutes ago

  @RogersHelps It’s fine to empower your customers, but it’s extremely poor Customer Service when they cannot reach anyone on the phone without being on hold for an hour. There is no excuse for that. We are paying very high prices for the services you provide in Canada.

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 16 minutes ago

  @RogersHelps Too late now. Always was a strong supporter of Roger’s and their amazing customer service but since last year with the cuts to staff, reduced support channels and hours and contracting out customer service to 3rd world countries who have zero knowledge on the company I’m done.

• 
  Matthew McCutcheon (@mccutcheon79) reported 16 minutes ago

  @Rogers if I miss a Canadian win the @PGAChampionship I will be pissed because you cable and internet went down in Port Perry

• 
  Dave Turnbull (@TurnbullDave) reported 16 minutes ago

  Hey @RogersHelps what gives? Over three hours with no internet or TV, some of us rely on it to do our jobs. Your outages site doesn’t even have Manitoba listed, just says there’s an outage. What’s going on?

• 
  David "Stargate Genius Leader" Hewlett (@dhewlett) reported 17 minutes ago

  Not if you've got the wrong address as we've been trying to explain to your tech support...end day back on hold waiting for you, @Rogers!

• 
  Jarrell G (@jarrell) reported 20 minutes ago

  @RogersHelps I’ve been without home phone, TV, or internet service for over 17hrs. Customer service isn’t available through phone support. This length of downtime is unacceptable without proactive contact or an easy way to connect to support. Forcing people online while home internet is down