Rogers outages and service status in Tofino, British Columbia

Problems in the last 24 hours in Tofino, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Tofino, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  x-Pete Bauer (@OhYesICanada) reported 3 minutes ago

  @RogersHelps been without internet and tv for over 5 hours. Can’t get through by phone and the AI chat is no help.

• 
  Michael OConnor (@Michael13482600) reported 4 minutes ago

  @LoveMy7Wood @Rogers Write the CEO a strongly worded letter of complaint. Address it as personal & confidential. I did it after almost two years of terrible service delivery. Good chance you will be referred to a specialist group. Worked for me. Service delivery is good now.

• 
  Andrew Holowaty (@AndrewHolowaty) reported 8 minutes ago

  @RogersHelps Got booted from a support call after over an hour on hold. My mobile data stopped working halfway through the day. Now I’m on hold for the second time because I never got a callback like I was told I would.

• 
  MiaCulpa (@ms_culpa) reported 8 minutes ago

  @RogersHelps Yes. I confirmed yesterday there was an outage. I need to know when it might be fixed. I shouldn't have to sit on hold for almost 40 minutes to talk to a person.

• 
  Clifford Mathew (@cliffmathew) reported 8 minutes ago

  @JonFraserTF @TELUS Isn't Bell and Telus the same network? I have been milked by @Rogers for multiple years before I wised up and switched to Bell. 400+ dollars down to 200+, and much more data.

• 
  chris (@whiteboywork) reported 8 minutes ago

  @Rogers fix your internet stability... all day non stop disconnect ... for a week now having issues your support ppl can't fix ...

• 
  Bad Cat (@Rayleigh21212) reported 9 minutes ago

  @Berniceness @Rogers They hire foreigners willing to work for less WITHIN Canada too, it's why they're able to pay minimum wage now but never could in the past.

• 
  Berniceness - 🥓🥓🥓🥓 (@Berniceness) reported 10 minutes ago

  Hey @Rogers why am I talking to a dude in the Philippines when Canadians can't find jobs??? Yet, you sure like to gouge us with fees for subpar service and then rob from us with extra billings if one doesn't look at their statement.

• 
  tiredsotired (@sotiredsotired) reported 10 minutes ago

  @RogersHelps Yes! As you know, the self service options are very limited if there is any nuance at all

• 
  @416ash (@416ash) reported 11 minutes ago

  @LoveMy7Wood @Rogers I moved from COAX to Nextbox to Ignite to Xfinity and have none of those issues with Rogers in the same home. Everything has been assigned and billed to my account as it should. I record and review every detail and escalate to Rogers social media team. That said, I don’t trust any of the big 3. I have Rogers cable/Crave/internet & home phone — it goes out too often. Least reliable services of the big 3. Absolutely no mobile signal, even with a booster installed. Bell I have an old copper landline and two mobile lines for family. Work but crazy $$$. Telus I have a mobile line, and their Streaming services bundle. Dependable, good service. Office of the CEO is always there. $$. Freedom mobile line (useless) but cheap global roaming & Public mobile (increadibly cheap) for security purposes. I hope to cut two vendors soon. It’s amazing how the big brands we grew up trusting in the 70s & 80s have fumbled their advantages.