Rogers outages and service status in Tofino, British Columbia

Problems in the last 24 hours in Tofino, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Tofino, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Salmon (@Kevin_Salmon12) reported 7 minutes ago

  Hey @RogersHelps I’ve had both games one and two of the #StanleyCup drop due to issues with the gateway device and can’t get it back in time to enjoy the game. Can I get a basic cable link up again or how about reimburse me for the issues #pissedoffhockeyfan

• 
  SCH (@StephenHoltzman) reported 9 minutes ago

  Seriously, @RogersBiz @RogersHelps, three hours on the phone with 4 reps, and even a call to a Rogers Store, and NO one can help me with an email I received from Rogers Business today about my account! @CRTCeng Does anyone know what they are doing at your company?

• 
  Preston Hodgkinson (@NHLHodgkinson) reported 9 minutes ago

  Almost 24 hours without internet now… and no timeline on when the outage will end or what caused it Be better @Rogers

• 
  rajesh dey | graphicswala (@rajeshdey_27) reported 10 minutes ago

  Despite requesting service disconnection and being assured by customer support that the SIM would be deactivated and charges adjusted, I continue to receive bills with additional charges. Please investigate and resolve this immediately. @Rogers @RogersHelps #rogersscam

• 
  D (@thenameisdlo) reported 10 minutes ago

  .@Rogers it takes your online agents to look up when my contract ends and if there is a fee that is associated to temporarily suspending my serivces? The CS has definitely gone down hill....my god.

• 
  Elizabeth Bryant (@wheelgirl77) reported 10 minutes ago

  @RogersHelps Service came back roughly 5:30 AM. Another four hour outage. Starting to feel intentional as if you’re throttling us on purpose trying to limit our usage for deliberate periods of time.

• 
  Angry Goat (@DeGuti93) reported 11 minutes ago

  @Rogers You guys are the worst telecommunications company in world entire world….

• 
  Scott Benning (@WeyburnSoccer) reported 16 minutes ago

  Is @Rogers management unaware of how unbelievably terrible their customer service is, or is that the corporate culture that they are trying to develop. Exhaust, obfuscate, and frustrate their clients into submission. Truly awful.

• 
  Shami (@shami_rajaram) reported 19 minutes ago

  @Rogers It’s been a whole month since i upgraded my internet and a whole week since i followed up with customer service waiting for my new modem, when can i expect this ?? i’ve been paying for an upgrade with no benefits this is ridiculous

• 
  Daisy (@Daisy5955) reported 21 minutes ago

  @Rogers Wanted to change my plan for 4 lines and purchase 4 new phones. Have been overpaying the lines for years $300/month +tax with shared 65GB, and was I told I could not benefit from promotions because I am not a new customer.