Rogers outages and service status in Tofino, British Columbia

Problems in the last 24 hours in Tofino, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Tofino, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prince Pahwa (@princepahwa2) reported 2 minutes ago

  @Rogers Why your 1.5Gbps Home Internet plan acts like dialup modem during days. Is it because you don’t care about CSAT or overleveraging infra or both. And play safe under the safety blanket of T&Cs.Come June 26 and I will switch the service.

• 
  Rick Blaine (@JayJjtml555) reported 4 minutes ago

  @RogersHelps I cant..your chat will not deal with it ..your customer service is min 1 hour wait..so no..I will go my way and contact Rogers executives through Linkedin, as I pay for premium.., and contact everybody listed at Rogers coast to coast as I did last time when you did nothing and 2 days later I had the box..that way I done get stupid answers like this one

• 
  Jey (@Slxmjimmy69) reported 4 minutes ago

  @rogers I literally have no cell service outside in meadowvale, Mississauga Ontario… I’m outside with 1 bar

• 
  Terf of the north (@terftasticwoman) reported 5 minutes ago

  @globeandmail It's absurd that they have to do this. @Rogers makes it nearly impossible to cancel. They probably owe me $500 and I'll never get it back. It's offensive.

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 10 minutes ago

  @RogersHelps In a garbage bag. I can’t believe how Roger’s has treated me. Bad enough I have my dad’s death to deal with but I have Roger’s on top of things. I was told his balance would be written off after we return the equipment. I have spoken to people on the phone and online and given up

• 
  Just In Love🇦🇪🇻🇪🇺🇦💙🖖✌️🏳️‍🌈🏳️‍⚧️ 😷🍄 (@OpLoveJustin) reported 10 minutes ago

  @Garnet_2203 @Rogers Canadian telecom is AWFUL

• 
  Krishan Arora (@krishanarora1) reported 11 minutes ago

  @RogersHelps it’s really worst service from last 2 months

• 
  Nuno Aguiar 🏳️‍🌈🇨🇦🇵🇹🇦🇴 (@NunoMAguiar) reported 13 minutes ago

  Landed in #Portugal and grabbed a Vodafone SIM card with 60gb of data, unlimited calls and even some international call minutes for $25 Euros. Meanwhile plans from many of Canada’s telecom providers would be well over $75 dollars for the same service. @Rogers @Bell

• 
  Dr. BRAR (@brar_drs) reported 14 minutes ago

  @RogersHelps No—my call got disconnected after waiting 1h48m. I need technical help that self-serve tools can’t fix. I’ve been trying to reach Rogers for a week with no success. Even the store told me to call support. Why not hire more Canadians and fix these long wait times?

• 
  Alper Dama (@alperdama) reported 16 minutes ago

  @RogersHelps @RogersHelps I sent you a detailed DM with my full account info, case numbers, and evidence. Your response? An AUTOMATED BOT directing me to the same broken chat that disconnected me 3 times. You asked me to DM to hide this from the public. You never intended to help. CCTS complaint filing. See you there.