Rogers outages and service status in New-Richmond, Quebec

Problems in the last 24 hours in New-Richmond, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New-Richmond, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marisa Allen (@marisaallen123) reported 6 minutes ago

  @RogersHelps I've called twice today to help set up move for my mom who's a senior and both times saying too busy that I call back later. Thats ridiculous- ZERO CUSTOMER SERVICE. FYI - I do have a life and having to call back & go thru the upteem prompts to only get hung up on..

• 
  Kristie Krezanoski (she/her) (@KristieKrezanos) reported 7 minutes ago

  This is a garbage decision and I hope @Rogers and @Sportsnet or whoever is in decision making status of the sublicensing agreements comes up with a new plan that allows Canadians to watch Hockey Night in Canada on CBC. 😡

• 
  FancyOldLady (@FancyOldGal) reported 10 minutes ago

  If you were a Shaw customer and now find that you're a victim or Rogers. RUN! Rogers gave you soul in a deal with Yahoo. Yahoo gets all the @rogers and @shaw addresses. WHY? Ask your favourite search engine, or Google "does Rogers with Yahoo scan our webmails?" Read the bottom.

• 
  🇨🇦🍁🇨🇦 Chris L 🇨🇦🍁🇨🇦 (@s0_t4) reported 11 minutes ago

  @RogersHelps broadband Internet down in Vernon BC. Since about 3pm pst

• 
  Yagya Sachdeva (@YagyaSachdeva) reported 12 minutes ago

  @Rogers I opted for a temporary suspension of service for a month as I’m not in the country and now you’re charging me for the suspension AND MY whole bill? Why is there even a temporary suspension option if that is the case. Your chatbots are useless. You can’t be reached.

• 
  The Old Nerd (@The0ldNerd) reported 13 minutes ago

  @CBC @Rogers you need to cancel Ron McLean now, without hesitation. You got rid of @CoachsCornerDC for less. Do the right thing...

• 
  Roger Dodger ੴ 🇨🇦 (@nuckster_19) reported 13 minutes ago

  @garymasonglobe @TELUS @RogersHelps no better. They keep jacking up their prices every couple of months… Me to customer service I DIDN’T TELL YOU TO BUY THE BLUE JAYS!! 🤬

• 
  Bonnie Lee (@stitchlady) reported 14 minutes ago

  @RogersHelps Can’t get through on the telephone. I don’t have an hour or more to sit on hold. Rogers has the worst customer service in the business. In fact, there literally is no Customer Service.

• 
  Okay you have some skill (@Sumskillz) reported 15 minutes ago

  @cdntradegrljenn @Rogers Bell knows that they have a mobile phone service hole in my subdivision. The city knows about the hole. Since no city councilors live in said hole, it won't get fixed going on 5+ years now. City councillors don't want any new towers erected. Everyone says, "just use wifi calling"

• 
  Marisa Allen (@marisaallen123) reported 16 minutes ago

  @RogersHelps Obviously if I had spoken to someone I wouldn't be sending messages. Zero persons available to help - "we are experiencing an unusual high level of volume - please call back". Honestly its a joke!