Rogers outages and service status in Hobbema, Alberta

Problems in the last 24 hours in Hobbema, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Hobbema, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Hobbema, Alberta

Latest outage, problems and issue reports in Hobbema and nearby locations:

• 
  Von (@DatVonGuy) reported 42 seconds ago from Hobbema, Alberta

  ****** @Rogers @RogersHelps can’t add a line to my account thru online system or talking to a rep. Fix your ****!!!

• 
  Von (@DatVonGuy) reported 31 minutes ago from Hobbema, Alberta

  Wow been a @Rogers customer for close to 15yrs and I have never gotten any kind of loyalty deal…until now! 😒one day off, IF I travel somewhere during that time.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Doe (@damier247) reported 5 minutes ago

  @RogersHelps hi, I was chatting with a support guy after waiting on the queue for a while, he told me he was reviewing the account and has since disappeared, the support persons name is Zakaria

• 
  これは何の意味もありません (@TRSbizarro) reported 5 minutes ago

  @RogersHelps @towerguymatt And if you are unable to do so, leave this platform. You aren't even able to actually perform customer service here so what is the point of this page existing? its completely ******* useless.

• 
  Curtis Martin (@CurtisMart32873) reported 6 minutes ago

  @Uncle_Jed_1 @RogersHelps reason i bring that up. its yet another issue where a lack of action led to the exact problem the report was supposed to prevent Canadians need to drop the party loyalty and push for candidates that put forward a plan that actually answers questions not bring more questions

• 
  kaleemullah (@kaleemullah19) reported 6 minutes ago

  @RogersHelps @RogersHelps I have already contacted technical support multiple times. I waited for over 2 hours on the phone, and a ticket was created. Today I also waited over an hour in the Anna online chat queue. I started at around 95 people ahead of me, and when it was finally my turn, the system suddenly ended the chat without connecting me to an agent. That was extremely frustrating. My internet has now been down for 2 days, I had to take leave from work because I work from home, and the earliest technician appointment I was offered is Monday. I don’t think this level of service is acceptable. Please escalate my case and advise what Rogers will do regarding compensation for the service outage and the loss it has caused. Reference: i2598853033

• 
  TOSports4Ever (@TOSports4Ever) reported 10 minutes ago

  Looks like @Rogers is currently having another major outage

• 
  🦅🐙 (@corruptedloln) reported 11 minutes ago

  @ghostwolfman @RogersHelps Truly insane, I feel bad for the employees (or AI) who are clearly just following their corporate scripts.

• 
  Krista P (@kristakree) reported 15 minutes ago

  @RogersHelps My dad who is with Bell, got free 50 gb data for their outage. What exactly is Rogers doing for their customers given your (much longer I might add) outage?

• 
  これは何の意味もありません (@TRSbizarro) reported 17 minutes ago

  @RogersHelps how so? If you have automated systems to detect interruptions, would those same systems not tell you exactly where the service interruption originated? if so, how would reports from customers be of anymore help than what your systems are already telling you?

• 
  sarah (@dawnthehorizon) reported 18 minutes ago

  @RogersHelps I have 5G turned off, opting to use LTE and the same thing still happens in my home. Sometimes turning it into airplane mode then turning it off works, but it still will go into SOS mode. Simply put, I’ve never had this issue in my house until I upgraded, and got 5G access.

• 
  Z (@zohrasool) reported 19 minutes ago

  @RogersHelps I don’t know. I saw there were service interruptions in my area yesterday. How do I get compensation for lost services when I needed it the most?