Rogers outages and service status in Warkworth, Ontario

Problems in the last 24 hours in Warkworth, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Warkworth, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Warkworth, Ontario

Latest outage, problems and issue reports in Warkworth and nearby locations:

• 
  Elizabeth L Jenkins (@ElizabthJenkins) reported 41 minutes ago from Alnwick/Haldimand, Ontario

  @eagles5o7 @Rogers Same here! I've just had totally inept service!

• 
  Elizabeth L Jenkins (@ElizabthJenkins) reported 51 minutes ago from Alnwick/Haldimand, Ontario

  @RogersHelps So yesterday I do an order for wireless home internet in your Chat. I get a conf# and promise of email w/i hour with appt time. No email. I call today & order was CANCELLED bc they phoned an old defunct # not the # I pay you for each month!? So they just cancel? WTF

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Miller (@Millergram33) reported 11 minutes ago

  Customer service is nonexistent at Rogers thanks @Rogers I have been on hold for over 2 hours, just wanted to add services.

• 
  Boris Slobodin (@bslobodin) reported 13 minutes ago

  @kovyrin @RogersHelps oh lord, yea. i switched 3 lines and 2 apple watches to bell few months ago after i couldn't get anyone to fix cellular on a replacement apple watch. literally hours and store visit wasted. awful service. non existent support.

• 
  Ria Riaz (@RoastedKeyboard) reported 17 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  Jen (@jenjenlopaz) reported 18 minutes ago

  @Rogers After 2 hours on hold, only to be disconnected. What is going on, the chat box can’t help, online can’t do the request you need to talk to someone and now when you call it’s hangs up as wait times are to extreme

• 
  A Nir (@Zeuxis00) reported 20 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  EscaL8R (@EscaL8R) reported 22 minutes ago

  @Rogers this is unacceptable. For months we’ve tried to fix my elderly parents’ bill after forcing them to upgrade their TV pkg. Now it’s doubled, you force us online to dispute charges when they have no internet, and you’re kicking me off the phone for “high volume.” #caregiving

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 24 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  LifestyleDigs (@TheLifestyleDig) reported 24 minutes ago

  Tried to do an online purchase with my @Rogers Mastercard and they sent me a text security code to complete the sale. Waited and waited. It never came. Used a different form of payment. Nearly 2 hours later Rogers finally texts me the code LOL! Talk about timely - NOT!

• 
  BNKB (@banknotekb) reported 28 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Ranger (@reed86208456) reported 29 minutes ago

  @Rogers worst customer service. They don’t answer their phone!