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Rogers outages and service status in Alnwick/Haldimand, Ontario

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  • Rogers generated 0 outage signals in the last 24 hours around Alnwick/Haldimand, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Alnwick/Haldimand, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alnwick/Haldimand, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Rogers Issues Reports Near Alnwick/Haldimand, Ontario

Latest outage, problems and issue reports in Alnwick/Haldimand and nearby locations:

  • camille31712987
    Camille Chambers (@camille31712987) reported from Cobourg, Ontario

    @RogersHelps I'm always reaching out! And Rogers is not doing anything to fix the problem. @RogersHelps keep sending me around and around like am a fool! I'm tired of this now. Please remove the $549 off my account because I sent back your smart home Monitor already!

  • ElizabthJenkins
    Elizabeth L Jenkins (@ElizabthJenkins) reported from Alnwick/Haldimand, Ontario

    @eagles5o7 @Rogers Same here! I've just had totally inept service!

  • ElizabthJenkins
    Elizabeth L Jenkins (@ElizabthJenkins) reported from Alnwick/Haldimand, Ontario

    @RogersHelps So yesterday I do an order for wireless home internet in your Chat. I get a conf# and promise of email w/i hour with appt time. No email. I call today & order was CANCELLED bc they phoned an old defunct # not the # I pay you for each month!? So they just cancel? WTF

  • smccaughey
    smccaughey (@smccaughey) reported from Cobourg, Ontario

    @RogersHelps @Rogers "Interruption" makes it sound like it's a minor issue. This is not minor. And you should be providing updates every hour at least. And an honest ETA for restored service.

  • smccaughey
    smccaughey (@smccaughey) reported from Cobourg, Ontario

    @AboutRogers @Rogers Use of the term "intermittent" is not a good description of the service I had today. I had NO service ALL DAY.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • sarabjeetsj
    SIMPLY SINGH, HUMAN 🇨🇦🇵🇸 (@sarabjeetsj) reported

    @Rogers @RogersHelps - hello claiming “False Charge”, then shutting down is peak “arrogance”. I called d helpline again, opted for a callback - callback was promised in around 1 hr it came back after almost “2 hrs 20 minutes”. Where is governance?

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • MikeD340706
    Mike Drake (@MikeD340706) reported

    @RogersHelps No but I've had an ongoing issue that hasnt been resolved and it's been 6 months and your company has done zero to remedy it. First yo I send me a faulty phone, then you lose it while being repaired. This has been going on since October. Absolutely ridiculous

  • travisrenney
    travisrenney (@travisrenney) reported

    @RogersHelps Answer the phone in the call centre. Have an objective to have hold times of less and three to five minutes. Being on hold literally for hours is the worst customer service ever. Customers don’t need new packages, deals offers, advertising. Investment in customer support.

  • S_Chigullapally
    SandeepChigullapally (@S_Chigullapally) reported

    @RogersHelps Thanks, I was able to get help. Is this the new norm to get service ?

  • flop78
    KyFlo (@flop78) reported

    wtf yet another monthly fee increase for @Bell internet. Like it runs on oil ? What's @Rogers offer? Just waive that damn "price increase without notice" clause already!

  • travisrenney
    travisrenney (@travisrenney) reported

    @RogersHelps Staff more agents to answer the call volume. Having hold time longer than a few minutes is awful. Imagine you are at the grocery store or the bank and the cashier line is an hour long. Are you going to come back to that store. Are you going to be angry when it’s your turn.

  • xJFITZGERALDx
    Jon Fitzgerald (@xJFITZGERALDx) reported

    @RogersHelps is the internet down in Brantford?

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @RogersHelps I have reached out to tech support on previous occasions when this happened and all they do is reauthorize my modem etc etc. The issue keeps happening! Its always during a game on the 4K channel so obviously this is part of the problem!

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @RogersHelps I am having a problem with the transmission of the Blue Jays game. My screen keeps going black and now my box has restarted on its own. I did call in and they restarted my modem, but I’m still having the same issue. Are you aware of a problem.