Rogers Outage in Thamesford, Oxford County, Ontario

Another Friday, another #Rogers internet outage. It's amazing - I actually made it a whole 2-weeks without having to call @RogersHelps for assistance. I was assured that "work in my area" had addressed the issue - Guess not. It's fine, I'll tell my employer to wait . . . Again.

@rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!

Are you ******* kidding me @RogersHelps ?? Internet down during the playoffs. You guys SUCK!!!

@RogersHelps when is service expected to be back up?

Nobody here has been able to send or receive any calls today. No cell service at all. @RogersHelps why is this taking so long?

@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

@RogersHelps what’s going on with phone service on Mobile?

After 45 minutes of computer updates, my internet goes down. Thanks @Rogers 🙃

@RogersHelps any update on the outage?

@RogersHelps Thank you ... it’s so frustrating wanting to watch the news and not being able to. Never had this issue with legacy cable ..... EVER , but I was forced to switch when I moved !!

@RogersHelps do you offer the USA Network with your service?

@RogersHelps is there service disruption today? No wifi in my house RN.

@RogersHelps you suck! Ignite sucks. You can’t maintain our service. What am I paying almost $300 a month for? Planning to leave because you can’t keep ignite connected at night. I have been up all night and can’t keep you going. #rogersignitesucks

@Rogers you suck! Ignite at night sucks. You can’t keep us connected for even one whole night. Looking to leave soon. Why pay for such a poor service. #donewithrogersignite

@Rogers 2.5 hours in, no resolution to cell phone problems. Get a ticket and call back in 24-48 hours and maybe we will have a solution for you!!! Great service!!!

@Rogers once again worst customer support ever. Just trying to link my daughters birthday Apple Watch to cell phone. Now 2 hours in and no one can say why or how I can change my cell phone plan!!! Time to look at another provider?? Anyone got suggestions for provider in Canada?

@RogersHelps Unfortunately yes you are. Forced from cable service to digital (Ignite)

@RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?

@RogersHelps here I am again waiting on help for service, from on person to another... I paying 90$ a month for basic tv is ridiculously expensive. What a price increase! And you treat customers like this?

Yesterday,after 25 yrs of being likely their last, loyal customer,we finally switched my moms' archaic satellite services (#Fibe isn't available in her area) from @Bell to @Rogers #Ignite🔥& couldn't be happier!Better picture, faster & reliable Wifi,& $160 cheaper!#maketheswitch

@Rogers Over the course of the entire pandemic your wifi service has been horrible randomly losing connection constantly it wouldn’t be such a issue but the fact that I’m paying $100 a month for wifi connection that barely holds up doesn’t really scream number 1 in Canada to me.

@RogersHelps hello. Is there an outage in Woodstock Ontario

@RogersHelps no internet in L4W area of mississauga. What's the issue and when will this be resolved?

@Rogers You guys have the worst internet-wifi and I’m tired of calling to get it fixed, and I’m in a contract 🙄😩

@michaelsecom @RogersHelps Mine worked, but generally speaking rogers is garbage. Poor service terrible customer service.

Got another Q, @RogersHelps : No longer receiving CNBC - U.S. programming. Switched to the “World” broadcast sometime between Friday & Monday. Did a carriage agreement expire/change? Just curious. Thanks. (In Ottawa. Ignite customer. Up earlier than most.)

@Rogers NO. Let’s Rephrase - due to Content rights Rogers viewers will see CNBC world. Why didn’t Rogers advise viewers that we would miss 2 weeks? Spoke to Customer service live and chat- both lying about DDOS. #RogersCNBC

@Rogers @Rogers says No CNBC live no Shepard Smith. No notice to viewers just another Rogers customer disservice to their loyal client base. #rogersCNBC

@Rogers Clearly the No1, with no service in the last 24 hours and no ETA of service being restored, so done with @Rogers !!!!

CNBC live has been down for two days @Rogers responded to @FrankSirianni that it is down for duration of the Olympics because of content rights. True or False? #RogersCNBC