Rogers Outage in Thamesford, Oxford County, Ontario

After 45 minutes of computer updates, my internet goes down. Thanks @Rogers 🙃

@RogersHelps any update on the outage?

@RogersHelps Thank you ... it’s so frustrating wanting to watch the news and not being able to. Never had this issue with legacy cable ..... EVER , but I was forced to switch when I moved !!

@RogersHelps do you offer the USA Network with your service?

@RogersHelps is there service disruption today? No wifi in my house RN.

@RogersHelps you suck! Ignite sucks. You can’t maintain our service. What am I paying almost $300 a month for? Planning to leave because you can’t keep ignite connected at night. I have been up all night and can’t keep you going. #rogersignitesucks

@Rogers you suck! Ignite at night sucks. You can’t keep us connected for even one whole night. Looking to leave soon. Why pay for such a poor service. #donewithrogersignite

@Rogers 2.5 hours in, no resolution to cell phone problems. Get a ticket and call back in 24-48 hours and maybe we will have a solution for you!!! Great service!!!

@Rogers once again worst customer support ever. Just trying to link my daughters birthday Apple Watch to cell phone. Now 2 hours in and no one can say why or how I can change my cell phone plan!!! Time to look at another provider?? Anyone got suggestions for provider in Canada?

@RogersHelps Unfortunately yes you are. Forced from cable service to digital (Ignite)

@RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?

@RogersHelps here I am again waiting on help for service, from on person to another... I paying 90$ a month for basic tv is ridiculously expensive. What a price increase! And you treat customers like this?

Yesterday,after 25 yrs of being likely their last, loyal customer,we finally switched my moms' archaic satellite services (#Fibe isn't available in her area) from @Bell to @Rogers #Ignite🔥& couldn't be happier!Better picture, faster & reliable Wifi,& $160 cheaper!#maketheswitch

So our internet went down here in #OldSouth #ldnont for 4 hours. I just lost the majority of the ‘work day’ due to @RogersHelps. It’s not the end of the world... I’ll work into the evening to make up the time. But I’m SERIOUSlY feeling the stress. #LearnAtHome

@ShashersLife @Rogers Oof. Idii ok t know how tkk ok test outs but I suspect it’s similar. I wish they would do more to support people right now.

@RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.

@morrisseyhouse @Rogers Mine is working. Slow but working

@RogersHelps I've sent the DM already, but surely your company knows if there's an outage in the area. So far it seems as if GTA is affected as well after doing some research. It'd be nice if you could answer directly and honestly to there being an outage, and when it can be fixed.

@RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success

@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

@RogersHelps Hello. Is there a required notice period to cancel services if a customer is not under contract?

@Rogers Classic move in giving loyal customers the WORST service

@RogersHelps cable is down in n streetsville, Ontario

@RogersHelps I'm having serious issues with my internet, it's been disconnecting maybe every 5 mins everyday for the past 2 weeks... I had a technician come a couple days ago who I thought would fix the problem but it's still going.

@alfred_camel @TekSavvyNetwork @Rogers They are. Honestly, Im not mad at them, im mad at a system that allows this type of covert predatory business practices. How is it fair that they can fix their customers problems or negotiate better terms? How does teksavvy survive under these conditions? Need someone to explain

@fanCRTCProfling @Rogers It's a combination of lack of network investment, and gross incompetence. It seems you have to be at least so incompetent in order to get a job working for @Rogers maintaining their network.... At least from my experience.

@RogersHelps I work 2 job to support my family 2 job means I don’t have time to keep on chasing u , my jib is also relaying on intern

@RogersHelps As long you are keep postponing my problem can you also postponed the payment I’m getting charge extra for service that I’m not getting why

@RogersHelps I did reply back but still no help man ,

@RogersHelps 157 Clarence St Ottawa, Ontario - Hotel. Phones down, Internet Down, Rogers TV down. Guests calling since 9:40 pm WHATS UP