Rogers Outage Report in Thamesford, Oxford County, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thamesford, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thamesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Rogers
Rogers is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thamesford, Oxford County, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| TV | ||
| TV | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thamesford, Ontario
Latest outage, problems and issue reports in Thamesford and nearby locations:
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Cait Davidson
(@cedavidson) reported
from
London, Ontario
@RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.
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John Stevenson ChPC
(@JohnSte82999632) reported
from
London, Ontario
@Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
Just got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
@RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success
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stephb79
(@Taurus4u79) reported
from
London, Ontario
@RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly
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Sarah Irene
(@missSARAHirene) reported
from
London, Ontario
@RogersHelps I've sent the DM already, but surely your company knows if there's an outage in the area. So far it seems as if GTA is affected as well after doing some research. It'd be nice if you could answer directly and honestly to there being an outage, and when it can be fixed.
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
@RogersHelps You misunderstand, I don’t need help with Rome like home, I was just replying to your post about the canada/USA plan, saying roam like home is supposed to do that already
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Mike Albert
(@MikeAlb34651296) reported
from
London, Ontario
@RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.
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Phillip denHollander
(@PhillipdH) reported
from
London, Ontario
@RogersHelps @meow173 Nice copy/paste response, but you don’t have the best deals out there. That’s exactly what was said to me when I switched from @virginmobilecan to Rogers, now I’m paying twice as much as I did with Virgin. Counting down the days until I can switch back.
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Somialovestheleafs
(@SomiaGrooves) reported
from
London, Ontario
@RogersHelps This is ridiculous it over 6 hours of texting with some guy yesterday, only to be asked what's the phone number again you're calling about in the same stupid conversation with you guys. If something happens again to my elderly mother & she can't call 911 again....I need to speak
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Somialovestheleafs
(@SomiaGrooves) reported
from
London, Ontario
@RogersHelps I filled out & sent the form back. Her phone and internet went down again last night. Someone needs to fix this & compensate her. She needs to be able to call 911 & have a reliable phone connection . 2 years this has been happening
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Zach Engel
(@Zach_Engel) reported
from
London, Ontario
@academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Janie Rother
(@JanieRother) reported
from
London, Ontario
@morrisseyhouse @Rogers Mine is working. Slow but working
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Courtney in Canada
(@CourtinCanada) reported
from
London, Ontario
When you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤
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Somialovestheleafs
(@SomiaGrooves) reported
from
London, Ontario
@LeezerShort @RogersHelps Thanks. Her service has been on & off for 2 years but after she couldn't call 911, I've had it. If they can't fix it, they need to just tell us so I can switch her to @Bell , which we may do anyways
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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tj_taylor42
(@Taylor42Tj) reported
@RogersHelps after a storm in toronto my internet sucks why?
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Lexi_007
(@AlexisKnott) reported
@RogersHelps Your “Rogers Service interruptions” forum seems silly. It only mentions power out in southern Ontario, no mention of eastern Ontario (Ottawa). I’m finding no details, information, help, service, updates, on any platform. Am I not looki. In the right places?
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Judy 🇺🇦
(@JudyAnjowski) reported
@RogersHelps @LSignorella Seriously? Last updated Sunday - all it says is problems in Southern Ontario. Maybe you should check the info in a link before sharing it?
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Alison Campbell
(@Alimaccam) reported
@RogersHelps Let me ask my question in a different way. Once Hydro gets power to lines again, will my internet/tv start working again - immediately or within a few hours? Or, will @Rogers only be able to start fixing problems with its equipment once Hydro is done?
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Aishwarya Rai
(@aishrai431) reported
@Rogers such a bad service, all other networks in my area K2B7Z4 are working except Rogers and Fido. Spent 100s of dollars on mobile data due to WFH n Rogers care isn't ready to reimburse, no ETA mentioned, raised two tickets but no response. Why should we pay you? @RogersHelps
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Jayson Rogers
(@JaysonRogers14) reported
@RogersHelps Service has been working fine here the whole time since the storm, now cable box won't connect and I'm lucky to get 10mbps download on the 500mbps plan
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Tammy
(@tammy_b_m) reported
@RogersHelps Bell now has a two week installation waiting period, I guess I wasn’t the only customer @Rogers lost this week.
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Sam
(@vinessaxo) reported
@RogersHelps Just wondering if there are any updates as to the progress of fixing this issue? my internet was working ON the day of the storm but stopped 2 days after and is still not working? this is a cellular data eater
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Faruque A
(@FaruqueOne) reported
@TechTalk2k @RogersHelps @Rogers Finally, the internet is back this afternoon, but, guess what? No updates (that it has been fixed) from the technical support yet!
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Eduardo
(@starks_star) reported
I’m in downtown Toronto condo and my “LTE” @rogers signal is almost non existent here daily! Step up your coverage game if you going to charge so much $ 😑