Sasktel Outage in Regina, Saskatchewan

@SaskTel @SaskTelSupport Well, considering I sent the original message on Thursday and u replied on Friday might give u a hint of my customer service experience! Yes I finally got thru, 50 minutes of waiting! And a twitter reply the day after! Brutal service!

@SaskTel OMG the chat is soooo slow! Gave up on trying to connect.

So I just downloaded the sasktel max tv streaming app and I love it! Really good quality with no lag and accesss to all my max channels on my iPhone or iPad. I found tsn go video quality and sound was poor, this is 👍👍

@SaskTel @SaskTelSupport please log that customer input on the new MaxTV set up is terrible. You are not Netflix. Who actually curates their titles and has an easy to use search function. Noone wants to go through 8 billion titles you have left forever and just made worse.

@Alex__Stoddart I totally agree Alex and support ‘#wholehealth’. #Mind, #Body, and #Spirit. Considering this ‘slick and subliminal company marketing approach, I’m still sticking with #Sasktel and not switching to #BellCanada.

Sink backed up, @SaskPower @sasktel have issues What..#bluemonday is next week peeps. Or is this Y2K thang.

@SaskTel its time to fix this glitchy tv or we will switch to #shaw #accesscomm. Can't wat h 1 minute of tv without issues

I was very upset with @SaskTel last week, but they called back and went above and beyond to make things right. Customer service still lives after all! @SaskTelSupport

Gotta say, was pretty disgusted with the customer service on the phone today from @SaskTel while trying to help my Dad sort out his bill. Haven’t been spoken to in that tone since I was in the principal’s office as a kid. I’ll remember that when I renew next time.

Converted my cable to @SaskTel #MaxStream yesterday & the support from Jeff O at the Harbour Landing store was outstanding. He wanted to make sure it was up & running for me to ensure I could watch the Rider game. He even called me at home to follow up #GreatCustomerService

@SaskTel Have had terrible service today 4 calls on hold 20 min each time and they can’t get the broken line forwarded to a cell phone and no one able to come out until 2 tomorrow afternoon. Don’t know how much this has probably cost me.

@SaskTel do you have a big outage in Regina right now? I’ve been on hold for 20 mins!

@boeserfan06 @ShawInfo The service that Shaw provides is a commodity. That means that it is the same product other companies provide. I can track my deliveries regardless of if I’m using Shaw, Sasktel, Bell, or whoever.

Please @SaskTel I beg of you get Max Stream running in Estevan area soon! I can’t handle the terrible service from @ShawDirect #worstproviderever #jointhe21stcentury

@ChrisLaneCWA @SaskTel @sskroughriders @EmersonDrive Yeah too bad @TSN_Sports isn’t letting us see them

@SaskTel @SaskTelSupport fix your website. Why can I not change individual channels on the self service mysasktel.

@CivRyan Ryan I had sasktel for about 3 or 4 years and my ******* lord it was shit, then I got shaw like 2 months ago and its so much better (tho this week wasn't the best). Shaw was so much better compared to sasktel, watching the streams was great with little to no buffering with shaw.

@eggsforsupper 1/2 I wasn't able to find any reports about an issue in that area yet but if your still having trouble please dial 611 directly from a SaskTel cell phone and that will put you through to our repair team.

saskryan SaskTel 1/2 Hi there, sorry about the delay! It looks there was an issue with maxTV Stream early yesterday morning that has since been resolved. I couldn't find any reports on trouble with maxTV though. If your still having troubles could you start a live chat with us

@saskryan @SaskTel 1/2 Hi there, sorry about the delay! It looks there was an issue with maxTV Stream early yesterday morning that has since been resolved. I couldn't find any reports on trouble with maxTV though. If your still having troubles could you start a live chat with us

Shout out to @Sasktel call center service. I dealt with a rep from Saskatoon who was extremely compassionate once I told her I needed to disconnect service due to a house fire. Thank you for helping to elevate stress during this time.

I've had a day full of REALLY good customer service. So here's some #MotivationMonday for local retailers. Thanks to #sasktelstoreswift (@SaskTel), Pioneer Coop Home Centre (esp Jaelynn - @CoopFCL) and @wildflowersk. #BuyLocal