Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 12/29/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BCKenzee M McKenzie (@BCKenzee) reported

    @bee2216 @TELUS @ShawInfo I've been comparing packages between telus & Shaw today. It appears the package I have with telus I can get for $45 a month cheaper with Shaw. I'm just not sure how their customer service or quality of their services are. I've had way too many issues with telus in the past year.

  • Bigjks88 Big Easy 88 (@Bigjks88) reported

    @Shawhelp any new updates on the now day 3 outage in strathcona/Christie, more details would be appreciated, are there no temporary fixes, missing parts?? Come on shaw, we can’t even get back to work. It was working after the initial@outage and now nothing for 2+ days

  • Andiejoan andra frank (@Andiejoan) reported

    @UkraizyCanadian @Shawhelp @ShawInfo I gave up on the box after multiple problems and hours on the phone. If u can just stream u might lose some stations but it is worth not having the hassle.

  • ramzreboot ramz (@ramzreboot) reported

    k like. wtf is going on. do u plan on fixing ur internet issues in calgary or what. going to be fourth day without internet @Shawhelp tomorrow this is completely unacceptable. and i s2g if u tell me to check ur stupid *** update page i will end my life

  • grambowpg Grambo.wpg (@grambowpg) reported

    @Shawhelp At least log this as an error/bug internally and have management work with your broadcast partners to get this fixed. It's a complete trash product to have a 4K sports channel that ends at an hour turn when the game could be going late, going into OT, weather/incident delay, etc.

  • bee2216 Bee (Bee@mstdn.ca) (@bee2216) reported

    @BCKenzee @TELUS @ShawInfo Wow, that's a lot, it all adds up in the end. I'm not sure about Shaw service, Telus just doesn't play fair, Telus is not so great anymore,they went down hill, Must be the Telus Babylon they focus on, it sure isn't what we pay for.

  • MusashiGauss Musashi Gauss (@MusashiGauss) reported

    @Shawhelp @CalgaryShane Thats the same language they used in outages affecting other communities yesterday. Precanned and probably an excuse for short staffing. Two day outage in this day and age? really?

  • jstrocel Jon Strocel (@jstrocel) reported

    @Shawhelp @RealFakeDiesel Rogers would be lit up on Twitter if it was a TSN issue. Crickets over there. It’s your own head end.

  • CalgaryShane Shane Westcott (@CalgaryShane) reported

    @Shawhelp Kyle, Jesse, anyone… Would it shock you to know that the repeated update that ‘technicians are onsite” is no longer reassuring as we enter day three of this mysterious outage? Any chance for some actual info? ETA?

  • OneManJam J A M (@OneManJam) reported

    .@Shawhelp we are now on day 3 of no services in Christie Park. “Fix in Progress” has been the status for 48 hrs. Would be nice to know if we should expect services to return today? This week? Ever? Perhaps some information on the. A tire of the problem?