Shaw outages and service status in Cold Lake, Alberta

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

• 
  Constance Van Horne (@cmvanhorne) reported 8 minutes ago from Cold Lake, Alberta

  @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

• 
  Constance Van Horne (@cmvanhorne) reported 34 minutes ago from Cold Lake, Alberta

  @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex (@GoBills2112) reported 6 minutes ago

  @Shawhelp I already called in! As I said, I’ve been on hold for a long time and finally got through. Someone is coming to fix tomorrow evening but it’s not quick enough. Please send help faster. I was told it’s an isolated incident so there should be resources to send techs faster!

• 
  Bella Bee (@SmileyYYC) reported 6 minutes ago

  @shawhelp 50 minutes on support, getting transferred to 3 agents. And still no answers. Damn how I wish y’all didn’t merge with #Rogers

• 
  Dave (@Danrek77) reported 11 minutes ago

  @Shawhelp Like, I really had no reason to upgrade from 1 gigabit to 2 and this “delivery experience” and the subsequent support “experience” has me kind of convinced to just keep what I had and unwind the upgrade.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 11 minutes ago

  @Shawhelp I just came home and tried these. My internet is still down.

• 
  Rick Alsop (@RickAlsop) reported 12 minutes ago

  @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

• 
  Vanessa (@Noosiekins) reported 17 minutes ago

  @Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 18 minutes ago

  @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.

• 
  Coach Mike (@MA_Lifestyle) reported 19 minutes ago

  @Shawhelp So in other words, service sucks and here’s a mystery charge. Good luck finding out unless you want to block off an hour

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 19 minutes ago

  Hey @Shawhelp , those of us in Port Moody/Coquitlam who are now at nearly 12+ hours without service(s) will be looking for a credit on our next bill! And whomever’s responsible for the outage should be penalized.

• 
  Vanessa (@Noosiekins) reported 19 minutes ago

  @Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.