Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 01/21/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireCentre Claire Kennedy (@ClaireCentre) reported

    @ShawInfo left Canada but called twice before hand about returning equipment. Rep said they were mailing return labels to me but never arrived before leaving. Now I’m charged $50. This is not acceptable

  • BecksinCal Becky (@BecksinCal) reported

    @Shawhelp Keep getting an error when I try to use the bluecurve app. Are there currently issues?

  • supermikeio Super Mikeio (@supermikeio) reported

    @Shawhelp I am a new client been with you for about a month I have had multiple outages and technicians to my home and no resolution. Pls DM me ASAP

  • TracieMiles12 Tracie Miles (@TracieMiles12) reported

    @Shawhelp Why is mu PVR not wirkingproperly. Records a show but you can’t play backor it says it’s over half way through recording.Just had guy out abd have had trouble ever since. Have to keep rebootingto as it keeps losing signalandwe have had nothing but problems since he “fixed” it

  • jclemy Jeff Clemens (@jclemy) reported

    I have gotten fantastic service from @Shawhelp. If it weren't for the speed and cost I would definitely stay with them.

  • RaynTheGamer Rayn (@RaynTheGamer) reported

    @Shawhelp is honestly the slowest company when it comes to any sort of wifi issue. Almost getting on 12 hours of the wifi being down, and they can’t even be bothered to give us an estimate as to when things will be fixed. Useless.

  • Noosiekins Vanessa (@Noosiekins) reported

    Finally spoke to someone competent @Shawhelp on the phone & she isn't even Canadian!! Known issues w/ Blue Curve system. So it's not your modem or box. No matter how many times you reboot it, it won't fix a thing. #shawissues #shawtv #bluecurvetv

  • RaynTheGamer Rayn (@RaynTheGamer) reported

    @Shawhelp Oh boy yeah, let me just give you guys my personal info for the third time today, and I’ll pretend like that’s going to make any difference in getting my wifi up faster, like it’ll help me go back and do the appointment I’ve already missed, or pay for the data I’ve had to waste.

  • mahovlich_m The King of Thistledown (@mahovlich_m) reported

    @shawhelp cable and internet not working in Medicine Hat south east hill

  • paul_48n Paul of Waratah 2298 ...now over Big Pond 48N/123W (@paul_48n) reported

    Seems Canucks broadcast on @sportsnetmurph is down... not an assurings start? Is a Blue Curve thing? @Shawhelp