Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 02/20/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • _ClintB_ Clint (@_ClintB_) reported

    @Shawhelp Any cable issues in Cranbrook? Can't access any channels as of the last hours

  • theonewhocares J.R. Bjornson (@theonewhocares) reported

    @Shawhelp #RedDeer outage? Just lost Internet. Modem is blinking. I understand you also have some southern Alberta outages. Could this be affecting Red Deer folks as well? #Alberta #InternetProblems

  • SaintsNorth Saints North 🇨🇦 (@SaintsNorth) reported

    @Shawhelp seems like the heat is affecting services, loss of service in metchosin multiple times in the last hour

  • _ClintB_ Clint (@_ClintB_) reported

    @Shawhelp it says "Sorry, there seems to be a problem here", a long rant about maybe I made changes to my account, which I didn't then the bottom right says XRE-03121

  • kevbry Kevin Bryant (@kevbry) reported

    @Shawhelp any known issues in Saskatoon Erindale? Internet dropped out 10 minutes ago, modem flashing downstream registration since.

  • cmichaly Chelsey Michalyshyn (@cmichaly) reported

    @Shawhelp Not back up and running yet. The line was cut yesterday afternoon. We called and they said they would try to come but likely wouldn’t be till Monday. That leaves us the entire weekend without services and a couple weekdays. Would really appreciate your help. Hope to hear back.

  • _ClintB_ Clint (@_ClintB_) reported

    @Shawhelp I did, it's actually just Sportsnet channel 205 doesn't work, I pay and subscribe to it, haven't seen where one channel won't work

  • Islandmatlow David Badior (@Islandmatlow) reported

    @Shawhelp I DMd with no response and have been on hold using Telus phone because all Shaw services dead for 27 minutes. Thanks for the usual great customer service. I am tired of waiting so hanging up.

  • Sna__ke Brian (@Sna__ke) reported

    @Shawhelp @emmaparadis There was definitely an outage in Langford today. Myself and other neighbours all reported no internet at the same time for at least 30 minutes.

  • KevinMLee19 Kevin Lee (@KevinMLee19) reported

    @Shawhelp Are there any service issues occurring in the Steveston area? My guide appears on screen, but all channels are black; no video or audio