Shaw

Shaw Outage Report in Cold Lake, Alberta

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 02/11/2026 04:25

February 11: Problems at Shaw

Shaw is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Mario_723 Mario (@Mario_723) reported

    @Shawhelp my bluecurve modem keeps rebooting itself. Issue started last night. 3 times today. Unplugged and plugged back in hoping to resolve issue. Did not work. I am not in ranchlands (prior outage)

  • mattryyc Matt R. (@mattryyc) reported

    @ShawHelp Something going on in the SW? We had a short outage and now speeds are back but running very slow.

  • jeff_paulus Jeff Paulus (@jeff_paulus) reported

    @Shawhelp 50 mins and waiting for at least an acknowledgement that you have seen my DM and are looking to resolve the issue.

  • AlliAlliG Alli G (@AlliAlliG) reported from Calgary, Alberta

    @Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)

  • Itsyboom Meg (@Itsyboom) reported

    @Shawhelp @nezroy A custom individual support situation is nice, but in a pandemic it should be available for everyone via website/online

  • TerraFinale The Specialist (@TerraFinale) reported

    @Shawhelp As a Shaw residential customer, I visited Shaw store in Chinook for a mobile. Shaw agent asked if I have credit card. She said without credit card, I won’t be able to get a mobile. I do have credit card...but why would you need my card number for? Go check my credit

  • karaberman Kara Berman (@karaberman) reported

    @ShawInfo 4 different people, 4 different answers. Waiting 3 weeks for someone to follow up with me? What kind of scams are you folks running? 8 years I have been with Shaw. Have to cancel and go with @TELUS now. You should value your loyal customers @ShawDirect

  • Zach_Fleisher Zach Fleisher #StayHome (@Zach_Fleisher) reported

    After filing the complaint, Shaw called me. They sent a technician who found that the modem hadn't been properly installed and the configuration risked over heating and burning out. Hence some difficulties. But it was @Shawhelp who installed it this way. Whoops!

  • whiteroses222 Kristine ♊🦋 (@whiteroses222) reported

    @Shawhelp sent DM on an issue. It got resolved via my Shaw app chat as no one replied on Twitter. Now I sent another Question & no response. We switched to blue curve last week and yet the my Shaw app lists under My channels, the old non blue curve channels. When will it update?

  • DonaldAngell fhjvxrt b (@DonaldAngell) reported

    @Shawhelp my service at 852mcdermot Ave wpg mb R3E 0t7 supposed to be cancelled