Shaw

Shaw Outage Report in Cold Lake, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 11/07/2025 10:05

November 07: Problems at Shaw

Shaw is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    Hey @Shawhelp @ShawInfo we have been trying to get our Shaw internet fixed for over a year. Today, the service guy didn’t show up after we waited almost 2 weeks for the appt. We have no internet. You are happily charging our credit card every month for 1 gig of speed. Help us!

  • balaneski 🇨🇦 Йосиф Баланескі🇺🇦 (@balaneski) reported

    @Editwithmouse Sounds like another satisfied @Shawhelp customer

  • MunishKalia2008 Munish (@MunishKalia2008) reported

    @Shawhelp I have done that number of times in the past, but I keep seeing these errors especially on all @TSN_Sports channels. It appears no one really updates Shaw programming guides.

  • tracyinkits tracy (@tracyinkits) reported from Calgary, Alberta

    @Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?

  • Patches439 Zero439 (@Patches439) reported

    @Shawhelp is there work being done in the area of trail bc the internet went down

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp @ShawInfo It seems you need to wake up your your technicians and let them know that SN360 is heavily pixilating, and the issue needs to be addressed. Asap. #yvr #NoSleepingOnTheJob

  • superkobi707 Michael Kobinski 🇨🇦 🇺🇦 (@superkobi707) reported

    @Shawhelp @Shawhelp Can you make contact with tech support and get our service running again.

  • Bobbyb81 BobbyB (@Bobbyb81) reported

    @Shawhelp Imagine watching hockey on Saturday night and your cable goes down! Horrible service! @shawcable

  • JulianMeush Julian Meush (@JulianMeush) reported

    @ShawInfo your customer service is horrendous. I got hung up on today after being on the line for over an hour trying to fix my grandmothers internet. She’s been overpaying, 90$ a month for 5 mb down, for probably at least 5 year! Her modem and router are outdated. Im fuming.

  • casseymhunter Cassey Hunter (@casseymhunter) reported

    How do you talk to someone that can actually help you at @Shawhelp?? I’ve been trying to get a tech for 2 months here. Had two no shows this week and they keep saying it’s “fixed” when I call. It really isn’t. It’s actually always worse.