Shaw

Shaw Outage Report in Cold Lake, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 03/24/2026 21:40

March 24: Problems at Shaw

Shaw is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • infidelatheist derick (@infidelatheist) reported

    @Shawhelp Thank you for the reply. It still makes no sense. Your FAQ alledges that blackouts help to generate revenue for local teams. There is obviously some other motivation here because only ppl who CANNOT POSSIBLY go to the game are blacked out.

  • KymberleyJules Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦 (@KymberleyJules) reported

    @Shawhelp HEAR ME CLEARLY YOU ARE REPEAT OFFENDERS AND OUTRIGHT LIARS. YOU ARE NOT HAPPY TO HELP BECAUSE I HAVE DEALT WITH YOUR PEOPLE AND THEY ARE WILLFULLY RUDE.

  • tslevi Tommy Levi (@tslevi) reported

    @KDukewich @Shawhelp Forget it. Similar situation (not even a power outage) and the page promised an update at 10:51am. It's now past 2, no service, no updates. The help account just tells us to check the page for updates. That has no information or updates

  • SteveMi31531506 Fireblade (@SteveMi31531506) reported

    @ShawInfo @Bell here we go again Shaw let a customer down no tv or internet for 4 days. Cant send a technician or fix our problem, means we loose work = no wage. « Bell can you come before Tuesday I think I’ll need a new service provider »

  • JennyBobofett JennyJ (@JennyBobofett) reported

    .@Shawhelp hello? I’ve tried to contact you re. Issues with service.

  • SteveMi31531506 Fireblade (@SteveMi31531506) reported

    @ShawInfo @Shawhelp here we go again Shaw let a customer down no tv or internet for 4 days. Cant send a technician or fix our problem, means we loose work = no wage. Kids can’t watch a single tv shows or even use the internet for passing time during weekend

  • davidvink D A V I D V I N K (@davidvink) reported

    I do like @ShawInfo @Shawhelp however, I wouldn’t recommend getting the phone insurance plan. I have send my phone to Texas to Likewise taking 3-5 weeks for repair. I took a chance and brought it to Apple even though I don’t have coverage and they repaired it for free. #service

  • tslevi Tommy Levi (@tslevi) reported

    @KDukewich @Shawhelp It's not the poor person who is manning this account's fault, just terrible comms and service from Shaw unfortunately. Wish I could say I was surprised.

  • corbyn15 Corbyn with a Y (@corbyn15) reported

    @ShawInfo @Shawhelp Any support for smartwatches on the horizon?

  • REDEMPTION_GOLF REDEMPTION Golf (@REDEMPTION_GOLF) reported

    @Martyupnorth_2 Next up ... the wokesters from Corus radio network. How did the Shaw family get so messed up? @ShawInfo