Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 11/19/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GillRaghbir Raghbir Gill (@GillRaghbir) reported

    @lizzlawrence @Shawhelp Outage for me

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported

    Another customer service fail from @telus. Perhaps it’s time to give @ShawInfo a chance, since Telus locked me into a new contract and doesn’t provide service or proper communication with their customers.

  • Therat4623 Linda (@Therat4623) reported

    @Shawhelp 1/ Tried this Shaw Help route 2 weeks ago. 3.5 hours via DM - they couldn't fix via remote, problem escalated by clerk, 3 days later escalation rejected, clerk calls me to tell me that, Shaw sends TWO techies to my home - they don't know how to fix the problem after over an hour

  • Stormkiko Stormkiko (@Stormkiko) reported

    @APSpoon @Shawhelp @CRTCeng are there any regulations about ISPs not providing advertised speeds and neglecting to inform customers about ongoing known issues? Asking for a friend.

  • pressmanpete Mister 👟🇨🇦✌️🦇 (@pressmanpete) reported

    @Shawhelp Is their an outage in West Edmonton. No service all afternoon. Cable, Intern, Phone all gone.

  • finalfantasy420 painfully ishgardian man (@finalfantasy420) reported

    @Shawhelp i’ve done all these steps multiple times and your tech support has historically been unhelpful. also, my complaint was not about speed but about latency. packet loss + high latency seems to be a common complaint among your customers, so i’m wondering if shaw is aware of the cause

  • 834the The 834 (@834the) reported

    @Shawhelp Would u please trace , where the service is installed ? Based on the account number ?

  • JackMeyhof Jeff Park (@JackMeyhof) reported

    @Shawhelp is there a service disruption in fort mcmurray timberlea?

  • Paul_Mansell1 Paul Mansell (@Paul_Mansell1) reported

    @Shawhelp @ShawInfo I am hoping someone is working to try and fix my problem of no internet, only 33 hours and counting. It I’ll good by #shaw and hello @telus once it’s fix and I can recover the damage.

  • Paul_Mansell1 Paul Mansell (@Paul_Mansell1) reported

    @ShawInfo this is the worst service I’ve had from a company EVER. 29 hours and counting without internet service. Loyal customer since 2006. #telus here I come.