Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 12/16/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LoriSenio Lori Senio (@LoriSenio) reported

    @Shawhelp we have no cable this morning, is there an outage in Millwoods, Edmonton?

  • RedHeadedPatti RedHeaded Patti (@RedHeadedPatti) reported

    @Shawhelp Is there any way to get some help with some pods that have died? We've been waiting in online chat for almost an hour and on the phone for almost as long, waiting for an agent....

  • RayCushenan Ray Cushenan (@RayCushenan) reported

    @Shawhelp internet service drops in the afternoons are common for me. Can we revisit?

  • Roni_JDM Rhonda Inkster (@Roni_JDM) reported

    @Shawhelp Good morning, I seem to be experiencing some problems with my main cable box. When first turned on this morning, the picture was frozen, restarted the box, was okay for a moment, then froze. Now all I get is a black screen. Please help

  • RayCushenan Ray Cushenan (@RayCushenan) reported

    @Shawhelp Hi. I’m still having problems with internet dropping and with poor coverage inside the house. Complete service drops for several minutes in the afternoon are common. Including twice in the past hour.

  • IcarusSmith Mark Schochenmaier (@IcarusSmith) reported

    @Shawhelp just wondering why channel 12 and 16 say they are a subscription service in calgary

  • mrenner_schultz Martha Renner (@mrenner_schultz) reported

    @VancouverBlues @shawcable @Shawhelp Problem?? I can't even get CBC it CTV. No Canadian news, no MSNBC???

  • idledmuse Andrew Cunningham (@idledmuse) reported

    Hey #yyc early birds with @shawhelp - anyone's TV signal borked right now? Getting a "not subscribed"/"not authorised" screen while trying to get my morning @GlobalCalgary news fix...Interwebs connection is obviously fine.

  • Jaytriks Thing 1 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇭🇺 (@Jaytriks) reported

    @Shawhelp Is there a reason we have lost some tv channels? Lost some music channels, National Geographic and others???? Could you help?

  • SpencerStranks Spencer Stranks (@SpencerStranks) reported

    @Shawhelp your wifi pod fix last night did not resolve the issue, it is back with vengeance this morning :(. Still can’t remove them with app