Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 11/21/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ashleylovegood Ashley (@ashleylovegood) reported

    @ChrisVajcner @Shawhelp I live on Beliveau and my internets been down for like 45mins

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • woodfits Gus (@woodfits) reported

    @ShawInfo JFC this company can be a ******* heap of horseshit sometimes. This twitter account says nothing of the network’s breakdown going on right now in CGY. Terrible muzak blasted at you while waiting uselessly for an agent, & dubbed with ******* strident marketing pitches.

  • KentMiddlemiss Kent Middlemiss (@KentMiddlemiss) reported

    @Shawhelp so awesome when a company screws seniors out of a lot money then refuses to call them and fix it. They want the victim to call and wait for them. I bet @GlobalBC would like to know this story. #shawcablelies #shawcablescreewsseniors

  • EvanFielding4 Evan Fielding (@EvanFielding4) reported

    @Shawhelp Fix your ******* wifi already for Edmonton I have to study for a quiz

  • notamandolin Amanda Lynn (@notamandolin) reported

    @PurolatorInc Package in question is a setup kit from @ShawHelp - who I called to see if they could track it down, and they couldn't. Nor were they able to reship. So, because Purolator lost the package, I can't activate my internet. Problems! On Day 6 of trying to solve this.

  • Tcoppens Tammy Coppens (@Tcoppens) reported

    @Shawhelp I’m having difficulty getting our Bluecurve connected. Please help

  • KevinJKowal Kevin (@KevinJKowal) reported

    @Shawhelp is shaw wireless down in the SE right now, or just me? Reset modem a few times, nada..

  • thgaud donalds (@thgaud) reported

    @Shawhelp the tv signal is freezing up check it out in Maple ridge!!

  • kevinlovestech Kevin says #COVIDZero 🇨🇦 (@kevinlovestech) reported

    @Shawhelp It's one of the most convincing phishing emails I've ever received. Down to how the look and feel of the email, and how the website are designed. Usually phishing stuff is easier to notice. The stuff I noticed is only because I'm super tech savvy. Scary.