Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 12/30/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • shredordelete Anshuman Khare (@shredordelete) reported

    @Shawhelp When are you going to update your outage page with problems in #StAlbert? When will this be resolved?

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    Hi @Shawhelp. I have 2 Xi6 wireless boxes. On your support page, it shows that there is a new wireless box available - known as XiOne. Is it possible to swap to these boxes? Thanks.

  • wuzdken1k 𝗞ΞИ°ᵐᵃʳᵗⁱⁿ (@wuzdken1k) reported

    @Shawhelp — hi, is there an outage around Cooney Rd in Richmond, BC? My router can't connect to the Internet.

  • yaramoon20 Iman 🦋 (@yaramoon20) reported

    @Shawhelp Before coding the future can you fix your service , i need to know my money go for what !!!!

  • cheryl1492 Cheryl #FreedomIsABadWord 🇨🇦🇺🇸 (@cheryl1492) reported

    So why when streaming tv, the shows freeze and stop....but come commercials ...never an issue? @Shawhelp

  • laurac131 Laura (@laurac131) reported

    @Shawhelp sent a DM! Need some help with my router because it keeps dropping and I need a signal for work.

  • ArnettK DeplorableCanadian 🇨🇦 (@ArnettK) reported

    @Shawhelp Is there an outage in Southern Alberta?

  • cheryl1492 Cheryl #FreedomIsABadWord 🇨🇦🇺🇸 (@cheryl1492) reported

    @Shawhelp I am using the App...and the only time is freezes is during shows ...but never during a commerical...Commericals pay you, but so do I...

  • Slew2020 M. Van De Meutter (@Slew2020) reported

    @Shawhelp the NFL network is the only channel on both our receivers that there is no video. Only sound. The draft via tomorrow!! Fix this please!

  • Babytiel NotAnyoneButLANDY (@Babytiel) reported

    @Shawhelp The WORST CUSTOMER SERVICE EVER. Actually, it DOES NOT EXIST. Will be looking into SWITCHING our tv service & DEFINITELY WILL NOT get anything else from them. GOODBYE SHAW. Do not attempt to pursued me. I will not DM u.