Shaw

Shaw Outage Report in Cold Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 02/22/2026 15:15

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Kikadper Kikadper (@Kikadper) reported

    @Shawhelp hey there, the whole town's internet has been down since last night. The website says a fix is in progress and an update will be made in the morning. People are starting work soon, but there is still no update. Update please? Wawa, ON

  • tahini ⁉️ (@tahini) reported

    Time to quit @ShawInfo and move back to @TELUS. Shaw has become a bit of a joke with its professional customer service they outsource to god knows what country.

  • ChanginJen @ChanginJen@mstdn.ca Jennifer Beyer (@ChanginJen) reported

    Anyone else having issues with their Shaw internet? It was working fine for an hour or two now I can connect to my wifi but there's no internet on either laptop or phone. @Shawhelp @ShawInfo I have tried restarting everything, including modem.

  • UnitedNfld2175 Geoff (@UnitedNfld2175) reported

    @Shawhelp @ShawInfo So I received my new pvr in the mail which was great,the news about my bill with a price freeze was top notch only down side to my pvr compared to the one i had befor the upgrade this machine does not have a clock on it & i feel lost without it

  • RetireOilers12 Fire Nicholson and Holland (@RetireOilers12) reported

    @Shawhelp please fix your service, trying to watch hockey.

  • mandystarr mandystarr (@mandystarr) reported

    @bbcrzyfan @Shawhelp Do you need help? I’m on Gabe. There’s cell reception if one can drive to the firehall.

  • CozyBoomer Cozy Boomer Fren (@CozyBoomer) reported

    @Shawhelp I tried turning it on and off again for the past hour before realizing your services are completely down in my area (Nanaimo/Gulf Islands). Any ETA on when they will be back up and running again? Are they waiting on BC hydro to fix something power wise or??

  • bbcrzyfan bbcrzyfan (@bbcrzyfan) reported

    @Shawhelp wow ! last night i rec'd a call about a medical emergency about my elderly mom's Oldest sister. Now What? i cant contact her or anyone on gabriola to get a phone to her. I dont even know if MY cellphones would work on Gab. If i did i'd try to get over there & give 1 of mine.

  • Drummerfy MatrX Drummer (@Drummerfy) reported

    @Shawhelp All of Canada has outages for the last year according to your website and down detectors

  • HeroAiyami Hero Aiyami (@HeroAiyami) reported

    Anyone else in the #yyc area also experiencing intermittent service loss by Shaw in the NE? @Shawhelp I’d like to not have my live stream dropped every 20-30 mins.