Shaw outages and service status in Cold Lake, Alberta

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

• 
  Constance Van Horne (@cmvanhorne) reported 3 minutes ago from Cold Lake, Alberta

  @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

• 
  Constance Van Horne (@cmvanhorne) reported 39 minutes ago from Cold Lake, Alberta

  @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rick Alsop (@RickAlsop) reported 8 minutes ago

  @Shawhelp I an not a Rogers customer. They have no idea who i am.

• 
  DJ Phoenix (@DJPh03NiX) reported 8 minutes ago

  @Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.

• 
  Summer (@snowyday15) reported 10 minutes ago

  @Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.

• 
  Matthew Johnson (@McJohnson922) reported 11 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.

• 
  Tyler ❄☕☃ (@Valomir) reported 13 minutes ago

  @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

• 
  Guy_Barnabe (@GuyBarnabe) reported 14 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Vanessa (@Noosiekins) reported 17 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  axishairsalons.com (@axishairsalons) reported 18 minutes ago

  @Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?

• 
  Siatoro (@Siatoro) reported 19 minutes ago

  @Shawhelp Shaw email servers down? Webmail works but no email received on PC, Android, iPhone. Error saying server issues, password issues, etc.

• 
  b ☾ (@brandobrennan) reported 23 minutes ago

  @Shawhelp being on hold for 3 hours so far is quite ridiculous (2 days in a row now). At this point i’m about to dispute charges w my bank. Why is your customer service impossible to contact?