Shaw

Shaw Outage Report in Cold Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 01/25/2026 03:45

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelrutledg16 rachel rutledge (@rachelrutledg16) reported

    @Shawhelp is there a outage in surrey we have no tv or internet on 2 different acounts

  • IanSeggie Ian Seggie 🇺🇦 (@IanSeggie) reported

    Can’t watch the game tonight. Huge shout out to @ShawInfo and @Shawhelp for your reliable service. #ymm #yyc #yeg

  • AbbyKuzSi4 LotusBlossom (@AbbyKuzSi4) reported

    @TELUS @ShawInfo @Rogers They downgraded in some cases because nonflex optics shatters, optics flex needed secondary system to preventline flow of light issues or magnetics wave tampering or optiofluiducs cymatic tampering. Mixed systems aremore secure and can stay fast.

  • nekaishi Nekaishi || VTuber (@nekaishi) reported

    @GamerTravelling @ShawInfo @Shawhelp Oh I know, hence why I made this video ahaha this has been an issue for literal months and it seemed like it was MORE OR LESS okay, like it would dip but only stay there for like 30 minutes to an hour and become normal again and I just dealt with it

  • casseymhunter Cassey Hunter (@casseymhunter) reported

    How do you talk to someone that can actually help you at @Shawhelp?? I’ve been trying to get a tech for 2 months here. Had two no shows this week and they keep saying it’s “fixed” when I call. It really isn’t. It’s actually always worse.

  • davidaustin David Austin (@davidaustin) reported

    @Shawhelp seems like your DNS servers are down. I have internet but nothing can be found.

  • marcydev Marcia Carlyn (@marcydev) reported

    @Shawhelp Is there an outage in the Lower Mainland

  • GamerTravelling TG 🔴🐼 (@GamerTravelling) reported

    @nekaishi @ShawInfo @Shawhelp And if noise is an issue in most cases its due to power being run to close to communications lines and/or improper shielding on the cabling

  • AndorianIP AndorianIP(AiP)🐍 (@AndorianIP) reported

    @Shawhelp its back now it was just a huge pain in the butt when the show was interrupted for like 10 minutes for a stupid infomercial. not sure who screwed that up but...someone did.

  • dreaskm Drea (@dreaskm) reported

    @Shawhelp The number for small bus tech support is disconnected/not in service now but I can’t find another online, can you give me one to call so I can speak to someone? Thx.