Shaw

Shaw Outage Report in Cold Lake, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 12/05/2025 15:55

December 05: Problems at Shaw

Shaw is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RuthBlakely Ruth Blakely (@RuthBlakely) reported

    @Shawhelp wtf it’s the #NFLplayoffs and we pay a fortune in cable fees. Is it time to cut the cable and just stream sports live, give Telus a shot? Not amused in Edmonton

  • Michael_Klinck Michael Klinck (@Michael_Klinck) reported

    @Shawhelp Thanks Grace, but this happened yesterday as well. The upgrade we did a couple years ago, feels like a downgrade with consistent service, and the problems we have encountered. The bells and whistles are not as good as before.

  • mrkaswa mr kaswa (@mrkaswa) reported

    Umm @shawhelp, your releasing of the US channel after the football game not only caused my TV box to lose that signal but _EVERY OTHER CHANNEL AS WELL_. Do Shae even know how to TV?

  • mrkaswa mr kaswa (@mrkaswa) reported

    Umm @shawhelp, your releasing of the US channel after the football game not only caused my TV box to lose that signal but _EVERY OTHER CHANNEL AS WELL_. Does Shaw even know how to TV?

  • BobbyChapiel Bobby Chapiel (@BobbyChapiel) reported

    @ShawInfo get your signal working have a lot of issues trying to watch TV chiefs vs bills

  • CYates95 Callum Yates (@CYates95) reported

    @Shawhelp any outage issues in NW Calgary? Wifi stopped working and won’t reconnect

  • lesterbenz LesterBenzBrewing (@lesterbenz) reported from Calgary, Alberta

    Hey @Shawhelp , any updates on cable tv not working in SE Calgary?

  • hockeymom1965 Catherine (@hockeymom1965) reported

    @Shawhelp Any interruptions to service in the Grant Park area? We are getting an error code XRE-03090.

  • TheRealAngerson Mike Angerson (@TheRealAngerson) reported

    @Shawhelp why is CTV & CBS down?

  • PiperFallout Timothy Tarantino (@PiperFallout) reported

    @the_pnguin @Shawhelp Same problem in downtown Edmonton.