Shaw Outage Report in Cold Lake, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cold Lake, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Cold Lake, Alberta
Latest outage, problems and issue reports in Cold Lake and nearby locations:
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@Emma87607199) reported
@ShawInfo @Shawhelp I'm so frustrated. Our business line got disconnected. I've spoken to 4 different customer service/billing representatives and nobody can tell me why? I was promised a call back today and nothing....!
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Lindsay
(@LindsayAlberta) reported
@Shawhelp hi. We are without service. Just wondering about ETA. Sent a DM
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Emma
(@Emma87607199) reported
@Shawhelp I was just told your billing and enterprise team are gone for the day. I was supposed to get a phonecall this morning so im not sure how you can help me tbh
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Aimée
(@AimeeZaph) reported
@Shawhelp is there a network issue as my email on my laptop is showing a receiving reported error?
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S
(@coconutfrills) reported
@Shawhelp You mixed up my account information woth another customer.
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Anthony Montanti
(@tonymontanti) reported
@Shawhelp Is the internet down? We are completely dead in the water
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Adam Savidan
(@WakeUpSuper) reported
Hey @ShawInfo your internet service has been a test of my patience today.
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Jwd7150
(@jwd7150) reported
@Shawhelp Be patient 🙏 with r bill were trying to pay it down but money 💰 as usual is tight ..
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Arnold K
(@aroc88) reported
My mom is WFH and she has had to use two sick days already. How is this acceptable? There has been no urgency shown to help us get our services back. What kind of company is this? @Shawhelp
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Arnold K
(@aroc88) reported
Almost 48 hours with no internet or TV. I'm super disappointed with @ShawInfo @Shawhelp. I know they don't care and they will most likely not compensate me for all this time with no service. I understand equipment can break but there is no reason to wait this long for a fix. 🤬