Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 11/25/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • nicksimard Nick Simard (@nicksimard) reported

    @Shawhelp is your mobile service down as well in some areas near Langley? I added data to my cell plan today because Internet was down, it worked for a bit, and then IT went down too. Why would mobile data ALSO be affected?

  • Langleysrealtor Matt Philipchalk (@Langleysrealtor) reported

    @Shawhelp any outages in the fort langley area? Our network seems to be down :(

  • truebusterflash busterflash (@truebusterflash) reported

    @Shawhelp @OraPyralis I’m having the same issues in St Boniface.

  • kevinbrash I feel like a potted plant. (@kevinbrash) reported

    Why yes my internet (hi @ShawInfo !) Has been down all day and my phone and my tv but luckily I have 10 GB of unused @TELUS mobility data b/c of Covid. (P.S. don’t @ me Crown Monopolies).

  • animaniacs 🍮 (@animaniacs) reported

    @Shawhelp i pay $130 a month for this!!! it must be really nice that you are literally the only isp i can get in my building so you can just treat me however huh

  • DylanFFscrub Dylan (@DylanFFscrub) reported

    @Shawhelp I have since this morning and still don’t have any eta on when I can expect service to be restored.

  • etomboulian Evan (@etomboulian) reported

    @Shawhelp @yogafan26 Can you guys just install a new damn router outside the affected area? Waiting on hydro is not a valid excuse at this point. Give us an ETA so that people know when they can wfh again. I hope bill credits are forthcoming.

  • Doalie So far so good! (@Doalie) reported

    @Shawhelp It was off and on for 60 minutes and has been working. I will call support if it goes again

  • closetag Closetag (@closetag) reported

    @Shawhelp @thyzoburt So you’re telling people it’s still a ‘hydro related problem’; does that mean your techs aren’t able to work on it yet? Hydro says weeks or months to return power to fire destroyed site. If it’s still a hydro related problem your time frame makes no sense.

  • TheFloodTV The Flood (@TheFloodTV) reported

    Ended stream - and will try again in half an hour. SUPER Unreliable upload speeds, dropping half the frames. @Shawhelp - Spoke to y'all the other day "possibly a saturation issue" ... can we ... fix... that? That'd be tight. 😓