Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 01/17/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • peterlprete Shane! Come back! (@peterlprete) reported

    @Shawhelp WTF, you ask for DM, but it stops there? How about some help now?

  • TruthHu95402952 Truth Hurts (@TruthHu95402952) reported

    @Shawhelp My Telus phone and internet were working fine. I’ve had both services for the better part of a decade and only Shaw has let me down. This last outage was the longest, 24 hours. I’m now considering switching my TVs over to Telus after getting a $550 bill in error.

  • recdave7870 David Dunbar (@recdave7870) reported

    @Shawhelp your chat in you app is not working

  • ashleyw971 aashley (@ashleyw971) reported

    @Shawhelp is there perhaps another way to contact customer service to explore the different plans? Thanks in advance!

  • jfkinpark jfkinpark (@jfkinpark) reported

    @Shawhelp @shaw.ca sent me email to contact them about my plan. on hold on phone still 1 hour 45 mins. live chat - same. Been with them for many, many years. worst customer ever - and they want me to add my cell?

  • FolkloreORama Lynda Daneliuk (@FolkloreORama) reported

    @Shawhelp is anyone around for help? I've been trying to contact anyone at shaw by both live chat and phone for days...have been on hold for hours and can't get a live person.

  • JSteblyk JSteblyk (@JSteblyk) reported

    @Shawhelp Its been a month now and I still can't believe I'm paying more money for slower service. I would have sent this sooner but it took forever just to load a mobile twitter page on a brand new phone while standing right beside the modem. How is that even possible?

  • laurac131 Laura (@laurac131) reported

    @Shawhelp is there a problem with internet service in St. Albert? All my neighbors appear to be down as well.

  • JSteblyk JSteblyk (@JSteblyk) reported

    @Shawhelp it's been a month and u still can't behoove I'm now paying more money for slower service. I would have tweeted sooner but it took forever to load a mobile twitter page on a brand new phone while standing beside my modem. How is that even possible?

  • pritimama Priti Obhrai-Martin (@pritimama) reported

    @TELUSsupport once again your customer support call back hung up on me without connecting me to a real person. Would really like a real person to call back soon otherwise the next person I speak to is @Shawhelp