Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 11/14/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • FredNurke Chris Gordon (@FredNurke) reported

    Good morning @Shawhelp, what is a "temporary video stream error"? I see others noting a cable outage in Port Coquitlam at least.

  • Westendgonzo Chris Childs (@Westendgonzo) reported

    @Shawhelp do something about Shaw internet in Vancouver's west end. Constant erratic 5-10 minute drops in service are becoming really annoying. Community boards on Facebook and Reddit will show that literally hundreds of people are having this issue. FIX IT NOW

  • Irs87370805 Irs (@Irs87370805) reported

    @Shawhelp Shaw tv commercial not acceptable. ..sets poor example for kids

  • tindogs Jess (@tindogs) reported

    @Shawhelp any outages in New Westminster? Phones and internet down at my workplace as of 10 mins ago.

  • roachibugg ALRT (@roachibugg) reported

    @Shawhelp wifi down in Abbotsford? Been having issues all day. And off and on for the last week! Makes it hard to work 😔

  • VSM0824 Vic S. Maan (@VSM0824) reported

    @NickelPickel32 @Shawhelp @ShawInfo There's issues in Coq./PoCo area. It's on their website now.

  • kjsapergia Kelly Sapergia (@kjsapergia) reported

    @shawhelp Lately, whenever an emergency alert has been issued, I don't hear any audio as the alert is displayed, not even the tone. There's just a long period of silence. Is there a way this can be resolved?

  • katetakespics Kate Woolley (@katetakespics) reported

    I didn’t want anything fancy, just something functional. They “couldn’t help” so I accepted an incredible deal with @TELUS, closed my @ShawHelp account & called to get a shipping label for the busted modem. I sent it back the next day. Tracking shows it arrived July 15th. 📦

  • Kitsune__Alexis Alexis Somers (@Kitsune__Alexis) reported

    @ShawInfo It looks like there's an internet service outage affecting the City of Calgary. Any idea on when we can expect services to be restored?

  • katetakespics Kate Woolley (@katetakespics) reported

    Nor should I have to spend tomorrow on the phone to unwind this mess with @ShawHelp and the collections company. But I will. There’s ZERO appreciation for customer time in this industry. Canadian Telecoms - we deserve better.