Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 12/31/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TimKBryantYEG Tim Bryant (@TimKBryantYEG) reported

    Hello @Shawhelp @ShawInfo, once again I was not given the $5 special promotion for my mobile service and once again I will have to call 611 to fix it. What is the point of preemptively offering me a discount if your system can't apply it automatically?

  • Cryptobeep1 Beep (@Cryptobeep1) reported

    @Shawhelp I was just really disappointed in the lack of communication and the lack of empathy from Shaw's end. I made sure to book this far in advance so my work and the money I use to pay for this service wasn't interrupted. Yet here we are.

  • wheate12345 JW (@wheate12345) reported

    @ShawInfo your ******* app doesn't work, installed twice and it just ******* spins

  • pggriff Peter Griffiths (@pggriff) reported

    @Shawhelp Good morning, we have lost internet connection since Wednesday noon, need help troubleshooting

  • shawnmckean Shawn McKean (@shawnmckean) reported

    Hey @ShawInfo our service has even down since Wednesday evening when lines came down in the wind storm. When will it be repaired?

  • tonydehnke Tony Dehnke - 12v.Biz 🧰 & Dive Site Reports 🤿 (@tonydehnke) reported

    @Shawhelp can we get the AppleTV app on the new BlueCurve XiOne boxes? Like how Netflix and Prove are there? @AppleTV @AppleTVPlus can you help make that happen?

  • TeamCanada1 Mike Cockrall (@TeamCanada1) reported

    @Shawhelp TV down in T8N02B??? Internet is ok, no tv.

  • shanestweetsyo Sha Ne (@shanestweetsyo) reported

    @TELUSsupport what the heck is wrong with your terrible internet service? Every night around midnight I lose service. Last I checked you were charging me 24/7! I should have stayed with @Shawhelp. Feeling pretty ripped off right now!

  • iwhwwy Nicole Lau (@iwhwwy) reported

    @Shawhelp hey looks like we have an outage in Calgary

  • donnalpaul Donna Paul REALTOR (@donnalpaul) reported

    @ShawInfo not happy with your customer service. My client has been trying to get new service installed and was given a 2hr window. I left my phone # on the door to call me when he arrived so I could let him in but instead he left a “sorry I missed you” card and left. Not cool👎🏻