Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 12/09/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • gqtrebor GQTREBOR (@gqtrebor) reported

    @Shawhelp I know hermitage was down and showing resolved how long normally it take to come back online?

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp @chickparm_ssb Shaw help acting like it actually does anything useful other then apologize for it's terrible internet 🙄

  • KevinJKowal Kevin (@KevinJKowal) reported

    @Shawhelp is shaw wireless down in the SE right now, or just me? Reset modem a few times, nada..

  • KentMiddlemiss Kent Middlemiss (@KentMiddlemiss) reported

    @Shawhelp so awesome when a company screws seniors out of a lot money then refuses to call them and fix it. They want the victim to call and wait for them. I bet @GlobalBC would like to know this story. #shawcablelies #shawcablescreewsseniors

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Literal months of terrible internet. The moment spring/summer came around I've been getting blackouts and slowdowns so bad that if I want to watch or do anything internet related I need to plan the download a day in advanced. Shaw is terrible.

  • bouchy73 Bouchy73 (@bouchy73) reported

    After about an hour with @Shawhelp people I have found out that not only do I not have Internet til Tuesday, dead modem, I can't even take the modem somewhere and swap it. I have to wait for a tech to bring on with them on a service call. Drop it off and take the old one.

  • Therat4623 Linda (@Therat4623) reported

    @Shawhelp My wish is.....when watching Shaw on Demand.... For the pause function to work when I press the button instead of a pause before the pause, and a fast-forward/rewind function that works. I've never understood why this has never been addressed. Is Telus on Demand the same? 😠

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • ChrisVajcner Chris Vajcner (@ChrisVajcner) reported

    @Shawhelp My internet phone and cable are down in st vital

  • ashleylovegood Ashley (@ashleylovegood) reported

    @ChrisVajcner @Shawhelp I live on Beliveau and my internets been down for like 45mins