Shaw

Shaw Outage Report in Cold Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 11/24/2025 13:35

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Jecafa_ca Jeca (@Jecafa_ca) reported

    Anyone having sound/noise issues with @ItaliaRai ? #RaiItalia @Shawhelp

  • jan77 Nisha Nayyar (@jan77) reported

    @Shawhelp is there an internet outage tonight in #yyc? We can't seem to get our cable or phones to work..... We unplugged and tried several times.. No luck. Thanks!

  • DavidTheHuman David_the_human (@DavidTheHuman) reported

    Soooo @Shawhelp is down yet again in #yyc Evanston?! Every day the last few weeks!!!

  • lheckit Laren H (@lheckit) reported

    @Shawhelp Red Deer north internet Fibre is slow. I've restarted my router and Fibre mode..

  • Kelvinhack3 Kelvin hack (@Kelvinhack3) reported

    @Exnighttech @Shawhelp We’re from the support service team kindly send us a direct message straight to our Dm to help you reactivate your account

  • LucasRSimoes Lucas Rabello Simões (@LucasRSimoes) reported

    @ShawInfo - You sell me a service claiming its fibre but its actually Cable - I move to a new address, you say there is no service in my area - I sign up for Telus & call shaw for cancelling - Now you say there is service here and charge me $75 cancellation fee. What the hell?

  • Exnighttech It me (@Exnighttech) reported

    @Shawhelp I just tried to access you and I got stuck in chat bought hell you need to fix that

  • Nelson95794956 Nelson (@Nelson95794956) reported

    @Shawhelp It’s ok I will just sit on hold for an hour just to get you turn back on the internet that you never should have turned off in the first place. You know the internet that I pay for ? Was already on hold. Was already told it’s fixed. Guess what it’s not. It still down.

  • FrugalishMD Frugalish Physician (@FrugalishMD) reported

    Hi @Shawhelp. I need to make changes to my Shaw Account, and I can't find an actual phone number to call to speak to a real human. Can you help?

  • CoilTooHot pakdbz (@CoilTooHot) reported

    @Shawhelp Bro my internet ain’t working and I unplugged it for 30 seconds and plugged it back in I restarted my router like 3 times and my internet bills are payed why the heck is my internet not working