Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 01/15/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • StablesValerie Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported

    @ShawInfo why has internet been so terrible thus past week in Calgary?

  • slk67 ♡ §ʞ ♡ (@slk67) reported

    @Shawhelp Please fix your website and Gateway app. Both are broken. Thanks.

  • Rockawaytheday Chris C (@Rockawaytheday) reported

    @Shawhelp It’s been a problem for me all week on webmail cannot sign in. Mailbox full need access to webmail. You really need to allow more mail storage!!

  • Bringer_of_COG Trevor Houston (@Bringer_of_COG) reported

    @Shawhelp email down?

  • Marty_Chan Marty Chan (@Marty_Chan) reported

    @HamishAlexande6 @Shawhelp I’m having the same problem. I’m in Edmonton. Even using webmail doesn’t work.

  • Rockawaytheday Chris C (@Rockawaytheday) reported

    @DanTheBookMan2 @Mickey_Kelly Hasn’t changed all week “unable to communicate with login server”. My mailbox is full. Unable to delete emails and open it up due to this. 😡 @Shawhelp

  • miellarino Miel (@miellarino) reported

    @Shawhelp hey all, we are noticing our wifi is running like a giant potato on our mobile devices, is there anything we can do other than power cycling the modem? Having the problem on both android and Apple devices. @aHewii

  • michaeltryan74 Michael Ryan (@michaeltryan74) reported

    @Shawhelp Are there any WiFi issues in Calgary, specifically Bankview? My WiFi has been terrible off and on for a week and really bad today.

  • HamishAlexande6 The Palaeoanthropologist (@HamishAlexande6) reported

    @Shawhelp I really think you need to be staffed 24/7. This is the year 2020 and your customers are often required to be available 24/7. My internet is fine but am having trouble accessing Shaw webmail accounts. Even MyShaw showing error 404 msg. Pls. advise. Central Vancouver

  • Flamesmaniac Flamesmaniac (@Flamesmaniac) reported

    @Shawhelp what's up with the bad internet speeds in calgarys NE supposed too have 300 and its sitting around 5. Don't link me the service outages page plz they never post all the issues on there