Shaw

Shaw Outage Report in Cold Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 01/20/2026 19:50

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jchliboyko Jim C 🇺🇦 (@jchliboyko) reported

    Hey @Shawhelp we appear to be down in the St. Boniface area. (Sending this via data.) any idea why?

  • tchrjude jude (@tchrjude) reported

    @Shawhelp Are there issues with the PVR today?

  • Not1950AnyMore Barbara 🇨🇦 (@Not1950AnyMore) reported

    @SecBlinken On that same line, could you please ask Apple to reinstate RT and RT TV in the app store and ask @ShawInfo to stop blocking the RT channel they carried on their cable service? Thank you.

  • designgirl12345 Larissa (@designgirl12345) reported

    Terrible customer service @ShawInfo If your service tech doesn’t fix the problem there should be an easier way to get him to come back instead of spending an hour on the phone with you again.

  • niyitintin 24-6 (@niyitintin) reported

    @Shawhelp Hello Shaw this issue hasn’t been resolved yet. The network keeps going down. Some of us work from home and it's getting frustrating.

  • Flash Gregg Gordon (@Flash) reported

    @Shawhelp In Abbotsford, if we try to call my mother-in-law or she tries to call us, over 50% of the time it fails with the messaging saying the receiver does not accept blocked phone numbers. New issue as of this morning.

  • JamesArchambea2 James Archambeault (@JamesArchambea2) reported

    @Shawhelp my internet is down again frustrated

  • Calgaryman1 Calgary (@Calgaryman1) reported

    Would have been nice to see that game @Shawhelp . Apparently someone cancelled our tv service. Was that you, you total douchebag social media person?

  • Flash Gregg Gordon (@Flash) reported from Abbotsford, British Columbia

    @Shawhelp I now know of 3 households with the issue. Finally done work, just spent an hour with chat, he's blaming my handset for an issue that affects multiple locations. Next suggestion?

  • RedTideMetal_ RedTideMetal (@RedTideMetal_) reported

    @Shawhelp service outage in Leduc?? Been down 15+ mins now.