Shaw

Shaw Outage Report in Cold Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 02/18/2026 11:20

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • hoven_michael Michael Hoven (@hoven_michael) reported

    @Shawhelp my internet is not working. Is there an outage

  • ChancesOnLove 🌸HOPE4UsAll🌸 (@ChancesOnLove) reported

    @Kromski1 @ShawInfo We got Shaw when we moved to AB from Ontario and honestly it was the shittiest service I’d ever used. The modem was so slow it would literally disconnect itself and the wifi would go off for a few minutes. I hate to admit the fibre is way better, but, it is 🥸

  • ChancesOnLove 🌸HOPE4UsAll🌸 (@ChancesOnLove) reported

    @Kromski1 @ShawInfo We had the exact same problem with Telus. Buncha commies. Thankfully we were able to get the second best fiber package for only $20 more than we paid prior so not an all out lose. We’d use 20+ gigs of data off our cellular cause it was so crappy but haven’t had one problem since

  • carlatb40 Carla Brown (@carlatb40) reported

    @Shawhelp Is there an outage in Cloverdale BC area?

  • OscarLFY23 Oscar Li (@OscarLFY23) reported

    @Shawhelp I am extremely disappointed with Shaw internet since I have been experiencing constant disconnection and slow internet speed in my household. And the my shaw app is super unuseful since the assistance is just giving me recommendation rather than solution

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @mobutils @CRTCeng @ShawInfo The DHCP part is important because the ISP has to give the cableco large chunks of IPs that are managed by the cableco, split into blocks for each CMTS with routing tables, and DHCP programmed to give an ISP customer an IP that belongs to ISP *and* routed to that CMTS.

  • crownfe Victoriarony (@crownfe) reported

    @Shawhelp Shaw Internet outage everywhere tonight.

  • EmceeDusty44 EmceeDusty (@EmceeDusty44) reported

    @Shawhelp 7 consider yourself lucky 10+ for me. Currently down once again. Such trash

  • BeingVishav Vishav (@BeingVishav) reported

    @Shawhelp Can you at least tell us how long it will take to fix, people are suppose to be working from home. You support system couldn’t care any less to inform when will this sort out.

  • GBucyk Gregory Bucyk (@GBucyk) reported

    @shawinfo how can you have Internet, home phone and cable all down for many hours? This is the problem with bundled services and single point of failure that I was told would never happen. @Shawhelp