Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 01/02/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jskaemjs Joseph Paul (@jskaemjs) reported

    @ShawInfo when I try to use their help chat. When agents see my problem. They simply disconnect the chat, and I have to try to start from the beginning for the next one to do the same thing. I am very unimpressed with Shaw’s customer service!

  • mike_rowan_van Mike Rowan (@mike_rowan_van) reported

    @Danfkaz @Shawhelp The plan is $20 and you get a $15 credit for being a Shaw customer plus another $5 credit for setting up pre-authorized payments so it comes to $0. But do check your bills because they screwed up on my $5 credits.

  • tiffietipay Steffanie ⭐ (@tiffietipay) reported

    @Shawhelp hi! Is there an outage in Calgary NW area?

  • ahopeross AHR (@ahopeross) reported

    @Shawhelp Is there a known issue with the Disney+ app? It keeps coming up w/ an error every time I try to open it

  • kWPj8dOiN7rZBGu ジョーじゃない (Doesn't not eat Sushi) (@kWPj8dOiN7rZBGu) reported

    @Shawhelp Is there an internet outage in Nanaimo because I'm down in my area.

  • NecksTuber Some random Canadian (@NecksTuber) reported

    @Shawhelp my internet is down in prince George bc. What's going on its been hours.

  • aaron_v_smith Aaron Smith 🇺🇦🇨🇦 (@aaron_v_smith) reported

    @Shawhelp Long time internet customer. Visited a business and found ShawOpen Wifi - BUT was asked to install an iOS Profile? This is a massive security overreach.

  • Symesko 🇨🇦Chris Symesko🇨🇦 (@Symesko) reported

    @mayorblaine @Sportsnet @Shawhelp It is remarkable how bad the app functions.

  • jskaemjs Joseph Paul (@jskaemjs) reported

    @Shawhelp The live chat works but your agents are ignorant and simply disconnect. I’m very displeased with the service.

  • RetireOilers12 Matt Berlin Fan (@RetireOilers12) reported

    @Shawhelp is shaw Service down in Edson, AB?