Shaw

Shaw Outage Report in Cold Lake, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 10/19/2025 18:45

October 19: Problems at Shaw

Shaw is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • drschumaker Dustin Schumaker (@drschumaker) reported

    @Shawhelp my home internet has been down all day. When will it be fixed?

  • awoke2021 Shawn (@awoke2021) reported

    @jamesheuman @Shawhelp @TELUS is installing their fibre optic lines and cutting Shaw lines all over the place and not fixing them. They’re causing more damage than anything.

  • nosmasyee Samson Yee (@nosmasyee) reported

    @Shawhelp service is still down in South Edmonton.

  • jamesheuman james heuman (@jamesheuman) reported

    @Shawhelp this outage is seriously ruining my day off. Several hours to fix!?

  • Kpizzle333 Keagan (@Kpizzle333) reported

    @ShawInfo I had a technician in my home today for a repair. He was amazing! Professional smart friendly fixed the issue quickly really great job who do I send an email to to express my appreciation??

  • safo_adoo Nana (@safo_adoo) reported

    @ShawInfo so when are you really going to fix this internet outage. My house is cemetery without Internet.

  • GBHthree GBH III (@GBHthree) reported

    @ShawInfo .... gotta say... I’m fairly fed up. My lazy Sunday watching golf and Netflix is down the drain because of your 5 or 6 hour outage (with no end in sight). I’m assuming all your customers will be more than fairly compensated for this garbage.

  • awoke2021 Shawn (@awoke2021) reported

    @Shawhelp You’re down in Leduc. It was from Telus digging and installing their underground lines that’s been causing problems.

  • Roni_JDM Rhonda Inkster (@Roni_JDM) reported

    @Shawhelp Any updates to the outage? I'm in Leduc

  • KellyMagnuson6 Kelly Magnuson (@KellyMagnuson6) reported

    @Shawhelp can I get help