Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 02/20/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @Shawhelp You've been having problems with ALL channels since at least 3:00 PM today! I filed a complaint with the BBB because your customer service is atrocious! You've just pushed us over to Telus... that call is being made tomorrow. Good riddance.

  • brooklynd24 Brooklyn D. (@brooklynd24) reported

    ShawHelp is usually super helpful, but are they really asking everyone saying they’re having the SAME issue to DM them help? It’s clearly a nationwide thing. Not an individual thing.

  • im_andrewtodd Andrew (@im_andrewtodd) reported

    @Shawhelp Almost 24 hours without internet. Couldn't work from home today so will I be seeing a credit on my account? Not to mention the money I couldn't make today. Not a happy customer right now 😡😡

  • momteenytiny Candace Verners (@momteenytiny) reported

    Not sure if others are having problems but #Shaw #shawinternet has been up and down all day. This is bad. May have to give up my loyalty and switch over. No one has been able to work all day #yyj @Shawhelp

  • P_Samra Pavan Samra (@P_Samra) reported

    @Shawhelp all my services have been down for over 20+ hours now. This **** is ridiculous at this point.

  • Hottub51 JAB (@Hottub51) reported

    @Shawhelp how does a person get faster service? Been on hold listening to bad elevator music for 1 hr 19 mins 😡

  • yadab yadab (@yadab) reported

    @Shawhelp what happened to Surrey, BC internet outage? It’s almost 24 hours of the outage and no update from last 4 hours?

  • mail2praveensin Praveen Singh (@mail2praveensin) reported

    @ShawInfo still disconnected please help it's more than 7 hours and waiting on cusy care line from one hour ... Message u in private at 20 min before

  • slackerman10 Ryan Brackenbury (@slackerman10) reported

    @Shawhelp been having issues all day with Shaw Bluesky cutting out, pixelating, glitching, and all around crappy signal. And before you ask, did all the reboots and resets. I should work for #shaw as the only answer is to reboot. #trysomethingelse #bebetter

  • JasonDeath187 Death (@JasonDeath187) reported

    @cdnstudent @Shawhelp Fox Rochester and NBC HD east are two I know for sure are having issues.