Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 04/25/2024 07:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • wamblowo wendy (@wamblowo) reported

    @Shawhelp Is there an outage right now in Richmond, BC?

  • Koodo97749928 Yus Yorhead (@Koodo97749928) reported

    @Shawhelp my account has been down for a few hrs in Vancouver. No mention of this on your support page as a planned or current outage. 1/2 Also I haven't been seeing Shaw Passpoint except for Shaw Passpoint Freedom for which I can't access. What's going on? 2/2

  • noid_80 noid (@noid_80) reported

    I’m pissed off at both @TELUSsupport and @shawhelp. Signed up with #Telus months ago and they said my #shaw internet would be canceled but it wasn’t. Shaw can see my service from them hasn’t been used for the last couple months but still want to be paid.

  • Koodo97749928 Yus Yorhead (@Koodo97749928) reported

    @ShawInfo why was your web portal "my account" maintenance not listed on your website as a planned outage for Dec 12/13? It's been down for hours

  • FoxShimo Shimo Fox (@FoxShimo) reported

    @Shawhelp Tech support just told be it wasn't supported when I spoke to them.

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp Thanks fr your reply, but I've had to go all the way to the CRTC because, during an earlier sim sub issue, Shaw support _lied_ to me all the way up to management and told me sim sub wasn't Shaw's responsibility. I'm not going down that hole again.

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp Thanks fr your reply, but I've had to go all the way to the CRTC because, during an earlier sim sub issue, Shaw support _lied_ to me all the way up to management and told me sim sub wasn't Shaw's responsibility. I'm not going down that whole again.

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp yeah, again, as the Sunday night NFL game comes to an end, my TV box suddenly decides that there is "no signal". Simply changing the channel up and back and the signal is there. I would lay money that your system, when removing the simultaneous substitution from 1/

  • noid_80 noid (@noid_80) reported

    @Shawhelp I already actually already talked to them they wanted another payment which I paid. So now the account should be closed. It’s just have been paying Shaw the last couple months for a service Which wasn’t being used.

  • TheLeathal13 Snack_Bites_Pete (@TheLeathal13) reported

    @Shawhelp Still no solution. If I miss this Grey Cup game I’m canceling everything tomorrow.