Shaw

Shaw Outage Report in Cold Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 11/17/2025 15:00

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AaronOgieglo Aaron Ogieglo (@AaronOgieglo) reported

    @Shawhelp can you confirm if there’s an outage in Saskatoon North industrial area - Millar Avenue? Phone and internet out.

  • brookefriesen82 brooke (@brookefriesen82) reported

    @Shawhelp is strange, they don't care to keep customers. I call and say bell is offering better internet services for half of what I'm paying right now, and they say well best we can do is charge $20 more than you're already paying for the same service bell is offering....

  • pomroy_rob Rob Pomroy (@pomroy_rob) reported

    @ShawInfo your customer service people and technical support system are terrible. You really need to train them better and allow them to use common sense instead of relying on a playbook.

  • Doalie So far so good! (@Doalie) reported

    @Shawhelp No internet at home in Saskatoon. Is it shut down for the Chauvin verdict. How am I suppose to hear the 3 o'clock public health announcements?

  • robbie_stew Rob Stewart (@robbie_stew) reported

    Yesterday no @Fidomobile all day, today no internet and phone service with @Shawhelp Might not be that productive of a day.

  • Catheri2020year Cathey Z. (@Catheri2020year) reported

    @Shawhelp Do you have any ideas of when the outage in Langley will be fixed? Thank you!

  • FoctorDill Scott (@FoctorDill) reported

    Why is my internet not working @ShawInfo? I’m in Langley, when will it be back?

  • Broooksy67 Brooks Patterson (@Broooksy67) reported

    @shawhelp what’s up with service in North Langley? No tv or internet. Resetting does nothing. Please update.

  • aprildavie aprildavie (@aprildavie) reported

    @Shawhelp when is the service in Walnut Grove Langley going to be restored?

  • langleyjwr Janice Roberton (@langleyjwr) reported

    @Shawhelp What is the status of Shaw service outage in Walnut Grove, Langley, BC.?