Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 12/11/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • stingraymusic STINGRAY MUSIC (@stingraymusic) reported

    @opiatedforty9 @Shawhelp Thanks for your patience. Sorry about that!  *Stingray Music* experienced a technical issue that may have prevented some users from enjoying the service this morning. This issue should now be resolved. **The Stingray Music Support Team**

  • TimLCriddle Tim Criddle (@TimLCriddle) reported

    I think @Shawhelp rolled out the Fibre+ Gateway 3.0 before the network was ready for it. It just keeps rebooting itself. Nothing is working. Tech support is in the “let’s try this” mode now.

  • mcmanus17 D McManus (@mcmanus17) reported

    What’s up with the sound on the oilers channel? Terrible #oilers @Shawhelp

  • farmernotary S Farmer (@farmernotary) reported

    @Shawhelp Are you having service outage again on Mayne Island, BC?

  • Starfishlb starfishlb (@Starfishlb) reported

    Hey @ShawInfo why is it that your internet that is paid for keeps dropping but its Not your fault? We pay u for the service!

  • BeingArtisan VIKRAM SINGH RATHORE (@BeingArtisan) reported

    @Shawhelp this is regarding your insurance partner Likewize where I have sent my phone to repair. According to them it should have been repaired and returned within 5 daumys and now it's been 12 days. I'm still have no clue on it. Please support.

  • sns7171 ss71 (@sns7171) reported

    @EdmontonOilers Can you help us find tonight’s game? @Shawhelp themselves haven’t been able to find it for me all day

  • arsh243 Arsh Dhillon (@arsh243) reported

    @ShawInfo Is the Chat Service down ? Been trying for an hour now.

  • sns7171 ss71 (@sns7171) reported

    @JohnGild88 @davesawchuk Doesn’t help blue curve customers @Shawhelp

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    @Shawhelp hey! My home internet was to automatically shift to only modem charges for next two months. It didn’t. How to fix it?