Shaw Outage Report in Cold Lake, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cold Lake, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Cold Lake, Alberta
Latest outage, problems and issue reports in Cold Lake and nearby locations:
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Burke
(@amandaburkebiz) reported
@Shawhelp we have had internet throughput / connectivity issues for at least 3 days now. We live in West End. Just called help line but auto response talks about issue in our area being worked on, so we hung up. Do you know if “area issue” has been going on for days as well?
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g
(@Awesome_Merikl1) reported
@laZybuddhagami1 @ShawInfo doubled our internet speed and can't even pass 1mb/s downlaod speed. **** shaw and everything they stand for. don't DM them. they'll do **** all
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BkNerdGaming
(@BkNerdGaming) reported
@ShawInfo shaw has some of the worst never net ever
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Aper
(@AlanAnimals) reported
@Shawhelp The internet, phone, and tv service have all come back into service so all good. Thx!
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WINMAR Saskatoon
(@saskatoonwinmar) reported
@Shawhelp we have been on hold for 50 minutes. Our phone and internet are down (again). We are a emergency property restoration company. How much more business will we lose?
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BMG Automotive - Brendan Grant
(@BMGAuto) reported
@Shawhelp Was upsold a new modem & Bluecurve recently. Returned old equipment. Received email stating old equipment was received. Now getting charged $100 for unreturned equipment & 20 mins later, your support person on the phone has no idea how to fix this.
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Jeff. Now with 10% More Pumpkin Spice!
(@woodwarddotCA) reported
I often only complain about companies on Twitter but I have to give credit where it's due, @ShawInfo's customer service experience has really improved in the past couple years. Combo of service people and technology working really well for them.
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Chris C
(@Rockawaytheday) reported
@Shawhelp home phone not working help!
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Amanda Burke
(@amandaburkebiz) reported
@Shawhelp It would be nice to know what was wrong and what was fixed if area issue. Will send message. Thx
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Ryan ⛏️🌲🛢️
(@RyanSABC) reported
@Shawhelp It's really a simple question....either your known outage is a problem beyond the area it's known in...or it isn't.