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Shaw

Shaw Outage Report in Ayr, Ontario

Why is my Shaw service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Ayr, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ayr, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Shaw

Shaw is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw

  • Rugbyplayer
    Derek Coke-Kerr🏉🇨🇦 (@Rugbyplayer) reported from Edmonton, Alberta

    @Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw

  • Shaneojak
    Jordan (@Shaneojak) reported from Winnipeg, Manitoba

    @Shawhelp My internet download speed is very slow on my Xbox. Help please.

  • gliverpool9966
    The G.F. Liverpool™© (@gliverpool9966) reported from Winnipeg, Manitoba

    @Shawhelp Why is your callback feature not working tonight. Trying to reach retention and either you aren’t putting the person through when they are first in the lineup to speck to a live agent or the call is dropping. Have placed at least 5 callbacks.

  • AliceTheAlice1
    Alice, The Alice (@AliceTheAlice1) reported from Burnaby, British Columbia

    @GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.

  • darcydelorme77
    Darcy (@darcydelorme77) reported from Airdrie, Alberta

    @Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on

  • Maz204
    Braydon Maz (@Maz204) reported from Selkirk, Manitoba

    I’m never signing a contract with @Shawhelp again. This company is absolutely ridiculous.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp Nether does Apple so who can help

  • Glen4Climate
    Glen Murray (@Glen4Climate) reported from Winnipeg, Manitoba

    As a new Shaw customer I have figured out what SHAW stands for: Stay on Hold And Wait. Two days of being put on hold for 45 mins at a time. Call backs take hours and they don't give you a chance to say hi before they hang up when they do call back. Do not use Shaw. @Shawhelp