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Shaw

Shaw outages and service status in Kitchener, Ontario

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SmileyYYC
    Bella Bee  (@SmileyYYC) reported

    WTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡

  • Madelinenerd
    Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported

    @Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?

  • FansoftheJets
    🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒🇺🇦 (@FansoftheJets) reported

    @Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems

  • jskapin
    Jenn (@jskapin) reported

    @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    @Shawhelp Aaarrrrrgh, 7th time it’s asked me to sign in!

  • Da_Big_Dogg
    Jason Silver (@Da_Big_Dogg) reported

    @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??

  • lorianebird
    Lori Bird (@lorianebird) reported

    @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

  • oc_2030_vision
    OC_2030 (@oc_2030_vision) reported

    @Shawhelp Still down. Trying a refresh of TVs. Prefer not to reboot xb7 as it takes down all of my security cams for 20 minutes

  • ZiadFazel
    Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported

    @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

  • katinedmonton
    Kathryn Taylor (@katinedmonton) reported

    What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service