Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 02/21/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • menard_ray Ray (@menard_ray) reported

    @Shawhelp They were unable to help. Blamed your nationwide partner… Said it would take 3-5 days to escalate and get an answer as to why a service we pay for isn’t going to get fixed until next Friday or the following Monday

  • Tharryn_ Tharryn (@Tharryn_) reported

    @Takahata101 @Shawhelp This is pure bullshit on @Shawhelp's end, giving you little to no help. Here's hoping that **** gets rectified soon.

  • ErinGel3 Erin Gel (@ErinGel3) reported

    @Shawhelp Can you give an estimated time as to when cable service will be up an running in Lorette, Mb?

  • menard_ray Ray (@menard_ray) reported from Edmonton, Alberta

    Hey @Shawhelp why am I getting almost no functionality when I’m on nationwide? Supposed to have 2Gigs of full service. I’ve used .37 and nothing works (internet, messaging, email) when I’m connected to nationwide Seems that I am yet again paying for something I’m not getting

  • menard_ray Ray (@menard_ray) reported

    @Shawhelp As of Tuesday, I’ll be done being a Shaw customer. Over the last six months you have managed to lose a 20 year customer by not delivering the services I pay for and having zero interest in trying to make things right.

  • EvaZelle ⚜Cora_Lili⚜ (@EvaZelle) reported

    @Takahata101 @Shawhelp Sending you positive energy because that is so bogus. You are blessed by the dark goddess to give you a speedy resolution.

  • corky_mamabear Corky Whitehead (@corky_mamabear) reported

    @Shawhelp when are we going to have cable service back up in Ile des Chenes, Manitoba? Been out since yesterday!!!

  • Cresseide RaniC (@Cresseide) reported

    @Shawhelp Absolutely unacceptable that u do not have Roaming plans or rates for Delhi and Mumbai& ur rep tells me the best thing to do is to take out my sim so I don’t incur chargers- how is that a safe solution for a woman traveling with 2 young kids??

  • cjguillaume cj (@cjguillaume) reported

    . @ShawInfo Anyone with Shaw internet in #yeg without service?

  • Takahata101 Takahata 🍻Vtuber Bartender🥂 (@Takahata101) reported

    @Romujo @Shawhelp @ShawInfo It was a phone call in which a problem that they created they could not solve because I could not access my account which they did to me XD