Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 11/23/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout
CanadaKitchener Internet

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Inkdeath Calice Angel 👑 froot of the poisonous tree (@Inkdeath) reported

    @Shawhelp Is it not an outage? I saw you replying to other people saying there's an outage

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp Must be nice for the staff @Shawhelp @ShawInfo to go home and have internet all weekend. I have had no service since before last weekend and I won't have it this weekend either. #poorcustomerservice

  • BCCableGuy BCCableGuy (@BCCableGuy) reported

    @coffeecrew Sadly, the only thing I see in this picture is a bad digital phone terminal (DPT) installation by Victoria @Shawhelp

  • YayPoptart Colin Pham (@YayPoptart) reported

    @fourpointsix @Shawhelp What did you do? I still don't have service?

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp That's right, I'll take the time to do the work customer service should be doing.

  • MyrtleCypress55 Stephanie Jackson ✝️🇨🇦 (@MyrtleCypress55) reported

    @Inkdeath @Shawhelp @Inkdeath what general area are you in? Mine keeps going down too in Langley.

  • ibleedoil sexual archetype fastest mario (@ibleedoil) reported

    @Shawhelp phone/internet went down, another outage in Leduc again??

  • RealFakeFacts1 Real Fake Facts (@RealFakeFacts1) reported

    @Shawhelp @ShawInfo Shaw Help, you seem cool. No one, I repeat, NO ONE wants to see virtue signal advertising. So my suggestion is to take your entire marketing budget, and use it to lower Shaw's monthly fees as low as possible. Canadians are tired of being gouged. People will pay attention to that.

  • Walchynski Walchynski (@Walchynski) reported

    @Shawhelp Do you have any information regarding the ongoing internet service disruptions in Saskatoon today? It's pretty frustrating not knowing exactly why this is happening.

  • Cruisefan19 John (@Cruisefan19) reported

    @shawinfo @Shawhelp #poorcustomerservice wants me to contact billing to ask for more compensation for having #nointernet for 14 days. You can't make this stuff up. What is customer service there for? . Do Better #jesse