Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/15/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cosmo_connie Cosmo Connie (@cosmo_connie) reported

    @Shawhelp my cable and Internet has been down since 230 this afternoon. What the heck is going on

  • DerekWilliams82 Dtw🇨🇦 (@DerekWilliams82) reported

    Is there issues with Shaw in the Newton (surrey BC) area about 5 min ago my TVs and my wifi stopped working ?? @Shawhelp

  • SteveMi31531506 Fireblade (@SteveMi31531506) reported

    @ShawInfo @Bell here we go again Shaw let a customer down no tv or internet for 4 days. Cant send a technician or fix our problem, means we loose work = no wage. « Bell can you come before Tuesday I think I’ll need a new service provider »

  • KymberleyJules Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦 (@KymberleyJules) reported

    @Shawhelp Shaw Never Helps. 1-2 services don't work WEEKLY! You asked to speak to a "SUPERVISOR." Person in the cubicle next to them. Legal never calls, you are told they'd call. They know they've committed crimes. ENTIRE HOTEL, "NO SIGNAL." 300 RMS. #BellMts 204-941-8557

  • jazmyselfandi Kirstie Lindsay (@jazmyselfandi) reported

    @Shawhelp The internet in Winnipeg west end has been down for about 20 minutes

  • cleemanning chantel manning (@cleemanning) reported

    @Shawhelp Outage in Wedt Edmonton?

  • closetofree michelle (@closetofree) reported

    @Shawhelp My services are not working. I pay my bill on time every month so I don't know what is happening. Please help? Thx

  • OrcaBC101 Gramma Jackie🐬🐺🦅🌲 (@OrcaBC101) reported

    @Shawhelp I found the problem, it's not really on my end because technology is not up to date with Shaw. I replied to my original tweet to you. Second comment. Thank you

  • SteveMi31531506 Fireblade (@SteveMi31531506) reported

    @ShawInfo @Shawhelp here we go again Shaw let a customer down no tv or internet for 4 days. Cant send a technician or fix our problem, means we loose work = no wage. Kids can’t watch a single tv shows or even use the internet for passing time during weekend

  • KymberleyJules Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦 (@KymberleyJules) reported

    @Shawhelp HEAR ME CLEARLY YOU ARE REPEAT OFFENDERS AND OUTRIGHT LIARS. YOU ARE NOT HAPPY TO HELP BECAUSE I HAVE DEALT WITH YOUR PEOPLE AND THEY ARE WILLFULLY RUDE.