Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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Wi-fi (11%)
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TV (11%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Ayr, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Ayr |
TV | |
| Kitchener |
Total Blackout | |
| Cambridge |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Waterloo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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JTests
(@jonnypance) reported
@ShawInfo Funny how you charge premium fees equal to other providers’ Fibre services but cap at 10 up 5 down. (Slow) Then, you instantly charge 400$ when someone cancels for unreturned modems. Ur going to get ur modems... patience, @ShawInfo ... like dealing with the mafia. Mail = 🐢
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Bruce Reding
(@BCSledgeGuy16) reported
@Shawhelp I am having troubles with my service. Trying to change channels and it says channel unavailable. There seems to be a problem on our end.
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Maple Bacon Photography
(@MapleBaconPhoto) reported
@Shawhelp is your mobile network down? My cellphone has been without cellular service all morning.
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Spooder
(@spiderbenb1) reported
Do you guys call to talk about internet plans or do I hang up now? @ShawInfo
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Ann M. MacKenzie
(@annofbigbeach) reported
@Shawhelp Hello! My U.S. channel CBS Detroit (232) is breaking up all the time since the last week and the last msg I got was that "the network was down." Any ideas? Thanks!
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Laurie
(@label_assumed) reported
Customer Service: “F”. Two confirmed appointments & @ShawInfo / @Shawhelp does not show up. I phoned 1/2 hour before the service window opened this morning & confirmed the service address. I even received the text that Shaw was on their way. The window closed but no #shaw.
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kevin primmer
(@foofan60) reported
@Shawhelp Any timeline on outage in Lacombe, AB?
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Alex
(@AlexTalksHockey) reported
@ShawInfo why is my connection so bad? I’m paying for the best internet I can buy but it’s garbage and I can’t get better the 60-80 FPS and my ping stays at 80-100? It’s wired. I’ve done everything. What the actual ****?
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Dylan McCall
(@dylanmccall) reported
@Shawhelp That doesn't explain it, though. It just tells me you're offering a service that looks _suspiciously_ like cable internet except somehow more expensive than your competitor's fibre internet. One thing I'm curious to know is where the fibre stops and the coax begins.
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DAPPER DON DHARSHI • K A M I L •
(@SoloFlow786) reported
Fml. In the middle of an important meeting and @shawhelp craps out. Anyone else experiencing issues?