Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
||
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi | |
| Waterloo |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki MASK UP Moody
(@MissNikkiDotCom) reported
@Shawhelp My Ch 11 (Global BC) is not working. It says there is no content on this channel, but it is currently supposed to be recording a show on this channel. Help?? All other channels work.
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Ace
(@KUrocksforever) reported
@Shawhelp help. My internet keeps cutting out every 20 minutes - cuts out for roughly 2 minutes or so each time. Help !
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cadria04 🇨🇦 🦉
(@cadria04) reported
@Shawhelp @ShawInfo WHY have all my services been down for 5 hours?? You do realize people are working from home, right?
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Justine Fong
(@MrsFonger) reported
Thanks to @ShawInfo for the shittest service and leaving a 95 yo who has been a loyal customer for 40+ years with no TV. Useless service all around.
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.
(@bialia) reported
Hey @shawhelp your tech support just told me having to restart my router 7 times in less than a month is normal
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j perdoo
(@jobetstein) reported
@nenshi with Covid causing everyone to work from home , how can we tolerate @Shawhelp taking 2 days to a week in order to restore an essential service !?
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Oliver
(@OliverOliverorr) reported
@Shawhelp Yo your pods are crap all 3 of mine keep going out and I have tried to reconnect them all but to no avail, I’d like someone to come fix this
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Sean Butler
(@Butlrr) reported
@SeanyeWest234 @malcolmert @Shawhelp Not with Shaw, but I just bought a mesh router to solve this problem, which is funny considering the range Customer Service: are your devices within 3000 feet of your router? Me: I live in Vancouver, so you know let me put the phone down and check... [semi-audible laugh-crying]
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𝐌𝐚𝐥𝐜𝐨𝐥𝐦
(@malcolmert) reported
@Butlrr @SeanyeWest234 @Shawhelp id definitely rather buy one of those too instead of giving shaw another dime... having said that, if they say the modem covers up to 3K sqft, and it doesn't, I'm not willing to pay out of my pocket to fix that
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Ms.Jagger7
(@JustCallmeLogbi) reported
@ShawInfo whatever expansion you are into your business, customers don’t deserve to have NO working wifi and suffer. All our school are relying heavily on your service. How could you???????