Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/12/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ronproulx ronno (@ronproulx) reported

    @Shawhelp I am looking to get a push message saying "internet is down". I get a push for my bill. why not a push for "service not working". makes sense ya?

  • trentpennock trent pennock (@trentpennock) reported

    @Shawhelp Tried trouble shooting still messed up

  • Jare Jared (@Jare) reported

    @shawhelp who do I send the invoice to for my missed days at work due to your “small number of customers experiencing a modem provisioning issue” outage that I have been lied to being fixed within “the next 24-48hrs”? It’s been 9 days now.

  • grundil hal 🇨🇦 (@grundil) reported

    @Shawhelp I'm assuming that because you have 3 different issues going on around Calgary, my issue of intermittent internet (up down up down) is related to the other on going issues.

  • CrossBorderPod Cross Border Interviews with Chris Brown (@CrossBorderPod) reported

    We've been with @ShawInfo for 3 years now, and in the last two and a half month it has become the most unreliable internet we have ever had. We had better service - no outages - in remote northern Alberta. I shouldn't need to hotspot my phone to work. #firstworldissues

  • so___ber mad scientist (@so___ber) reported

    @Shawhelp Can you get someone to call me regarding this issue? I can dm you my contact number and whatever else you need then.

  • MattPaulHickey Matt Hickey (@MattPaulHickey) reported

    @TraceyMWoy @Shawhelp Easy fix if you've got the option, change providers! Shaw has shown that they don't care to have your business.

  • mrkaswa mr kaswa (@mrkaswa) reported

    Maybe Shaw did something behind the scenes. Or perhaps the tech guy after the tech guy after the tech guy (yes, it took 3) after tweeting to @shawhelp's "refreshing of the tv boxs software" finally did something for a change, but my box didn't lose signal during the game!

  • abredohl Alyssa Bredohl (@abredohl) reported

    @Shawhelp my internet has been down all morning. I’m trying to work from home and hotspotting is not ideal for video calls. This happens often. I have done all the troubleshooting tips.

  • 604Hagarr Hagarr (@604Hagarr) reported

    *update* still not working. And @Shawhelp can’t revert modem. @TELUS I’m a free agent looking for a new team