Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/05/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DennisKoch10 Dennis Koch (@DennisKoch10) reported

    @ShawInfo @TELUS I'm paying the full bill off in any case but note to @ShawInfo - all those services I'm paying for right now will go bye-bye - and I will make it a point for others to know where the #ShawTV personal service is going. #YEG I am NOT happy.

  • DennisKoch10 Dennis Koch (@DennisKoch10) reported

    @ShawInfo Telus anyone? Our bldg just got new @TELUS fibre installed and @ShawInfo is starting to take advantage of their customer base. News. We can still leave. Two days short of when they know I pay accordingly? Not acceptable. #YEG #YYC No personal customer service is not acceptable.

  • Rogie_The_Medic Rogie_The_Medic (@Rogie_The_Medic) reported

    @Shawhelp outage in innisfail again?

  • KerryThomason10 Kerry Thomason (@KerryThomason10) reported

    @Shawhelp This is about deleting RECORDED shows on App. I need info on how to CANCEL shows scheduled to record. See no option offered to cancel when I look at my Scheduled recordings. Thanks.

  • happiebean Michelle (@happiebean) reported

    @Shawhelp 3rd day of my intent losing connection randomly and modem randomly restarting and its effecting my work. Please help.

  • runnamomma Kathy Johnston (@runnamomma) reported

    @Shawhelp internet outage in Southwood? Wi-Fi and gateway just stopped working about 15 min ago.

  • mcmanus17 D McManus (@mcmanus17) reported

    @Shawhelp is there any outages or transmission issues in NE #yeg getting a lot of issues with channels even after rebooting the boxes:

  • bigmomma1970 Stacey Frayn (@bigmomma1970) reported

    @Shawhelp what's wrong with your service in Chilliwack today? Pixels, choppy, and skipping!!

  • InMyOpinionCAD shaw canada pay me (@InMyOpinionCAD) reported

    @ShawInfo @Gatestonejobs it is now the THIRD business day still no resolution

  • KerryThomason10 Kerry Thomason (@KerryThomason10) reported

    @ShawInfo on android phone. How can I cancel scheduled programming using blue curve TV app