Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2R.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/24/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • muditsaxena02 Mudit Saxena (@muditsaxena02) reported

    @Shawhelp Go through your previous DMs you will see the story and if you cannot find those, what else I need to say in support of my claim.

  • tinasvfx Tina (@tinasvfx) reported

    @Shawhelp the tech support issue was a temporary fix. its still glitching.

  • adifood1234 Adi lally (@adifood1234) reported

    @whytestreak @ShawInfo @TELUS Ya Telus will make you have no internet for 2 weeks if there’s an outage Shaw is better dude

  • musicbaum Musicbaum 🤖🐶🇨🇦 aka Mr. Ovaltine (@musicbaum) reported

    My mum passed away. Called @ShawInfo to cancel her cable but wanted to keep internet at her place. No condolences. Said we had to cancel everything, so we did. And they wonder why they lose customers.

  • Jetzlag JetzLag! (@Jetzlag) reported

    @Shawhelp how quickly can you transfer service to another address?

  • RodneyHanson8 Rodney Hanson (@RodneyHanson8) reported

    @Shawhelp Good morning, why is my internet down as I have rebooted my modem and still down

  • ChrisDanger79 Chris Danger (@ChrisDanger79) reported

    @Shawhelp Hey Don, appreciate the quick reply, but I'm sure my tweet was pretty succinct in the issue. The usual response is a Shaw pod range extender. So unless yall wanna just gimme one. We have nothing to talk about.

  • shut_up_mary Mary George (@shut_up_mary) reported

    @DuncanKetcheson @Shawhelp Ah ok. Having issues in Calgary and was wondering. Can’t find any other info.

  • Foxyx22 Foxyx22 (@Foxyx22) reported

    Shoutout to @ShawInfo for having such GARBAGE TIER TECHNOLOGY that their modem decides to RANDOMLY DISCONNECT ALL MY STUFF MIDSTREAM. If you live in Canada, do not use Shaw internet

  • whytestreak whytestreak (@whytestreak) reported

    @ShawInfo no cable service AGAIN in St Albert. This is the last straw. Hello @TELUS . Please contact me #telus