Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kitchener come from postal codes N2R.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 02/15/2026 06:10

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dafodilmom Denise Fode (@dafodilmom) reported

    @Shawhelp internet is slow as molasses in January in Bow Island ... AGAIN !!

  • TMRWilson Teeny Tiny Turtle (@TMRWilson) reported

    @Shawhelp we've been 24 hours with no internet or cable yet we've had power since yesterday morning. I know the storm caused a lot of damage but our internet has never been out this long before.

  • PaulKKho Paul K Kho (@PaulKKho) reported

    @victorpanlilio @ShawInfo What happen? Did your Internet broke down as well? Mine went offline for twenty four hours. 😲

  • robJaxs Rob (@robJaxs) reported

    @Shawhelp Any update? still no service.

  • DmanSmith Dan Smith (@DmanSmith) reported

    @Shawhelp Is Springbrook internet and TV having issues tonight? My internet keeps dropping and my TV won’t bring up any channels but your website says there are no outages.

  • beauchamp_alex Alex Beauchamp (@beauchamp_alex) reported

    @ShawInfo please help me with my business phone. It’s absolutely horrific service. When someone phones while I’m talking I get dial toned. Also some numbers can’t phone me.

  • MrGozno GOZNO (@MrGozno) reported

    Battling out for worst customer service 2020 @ServiceCanada_E @ShawInfo and coming into the fold @canadapostcorp

  • CanadaLoris Loris (@CanadaLoris) reported

    @ShawInfo 22 hours into my interruption in services!!!! No internet or TV !!!! Not great service Shaw!!!!

  • nanoose Rob Arnold (@nanoose) reported

    @Shawhelp Hydro was restored by noon yesterday. Can Shaw please let us know when our landlines will be back in service

  • ksavvy31 Karen (@ksavvy31) reported

    4/ they lost all power last night.. no phone, internet or cable. Their neighbor has been waiting for a service call for over a week.. @Shawhelp . This is terrible for them.. its not a good look when an entire community is being ignored for service fix