Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/20/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MMMMMMMMMMaaatt Matt (@MMMMMMMMMMaaatt) reported

    Still waiting for replacement SIM card from @RogersBiz ... glad I have my reliable home cell service with @TELUS! Feeling sorry for those @ShawInfo customers about to be taken over by Rogers!

  • Kitsilano65 Christine March (@Kitsilano65) reported

    Hey @ShawInfo I’ve been on hold w customer support too long. When did you decide I should receive email bills? I prefer paper bc they don’t get lost in my email inbox. I now am 2 days late for my payment. Please assure me I won’t get dinged with a late payment fee.

  • toddrea Todd Rea (@toddrea) reported

    @Shawhelp Over 7 hours here with no phone or internet. No redundancy? How can it be down so long? Pretty sad.

  • mvbenter Mike Benter (@mvbenter) reported

    @604Now @AboutRogers @ShawInfo Not hard to figure out jobs. Reason companies merge is ton be more profitable after job redundancies are eliminated. Calgary corporate will disappear and be absorbed by Toronto and customer service will probably move to the east as well Rogers track record on merger is is abysmal

  • JosephBalin pablo freshcobar (@JosephBalin) reported

    @Shawhelp I meant for long term/ie tomorrow or whether your techs think the problem should be resolved today. Thanks

  • epicfailfez Fez - Epicfail #DogeCoin #DogeCoinArmy (@epicfailfez) reported

    @Shawhelp 3 hours it's been down...I may as well take a day off from work

  • Mark04217668 Mark (@Mark04217668) reported

    @Shawhelp is this outage going to be fixed by the time the Oilers game is? If not, you are going to have a very very angry customer...#Shaw #Oilers

  • wagcowan William Cowan (@wagcowan) reported

    @Shawhelp hi, my internet keeps dropping off my laptop. It drops off between 10-20 times per day. Can you help me please?

  • ovopatrick Patrick (@ovopatrick) reported

    Love a good Shaw service outage that they can’t seem to resolve. Great start to the week ya bums 👍🏻 @Shawhelp

  • voondiesel Alex Timmins (@voondiesel) reported

    @Shawhelp is there an internet outage in red deer today?