Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2R and N2A.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (16%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Total Blackout | |
| Kitchener |
Internet | |
| Kitchener |
Total Blackout | |
| Cambridge |
Wi-fi | |
| Waterloo |
Internet | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Raging in the Plague Age
(@aprilknunchucks) reported
@TekSavvyCSR @Shawhelp why has my internet gone out four times in the last hour, including three in the last half hour? Why has this been my life for the last year and a half? Why do you send guys who just wiggle cables and shrug and never fix the actual problem
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SR
(@VI_CYC) reported
@Shawhelp I am trying to use the chat on the website to get support with the app. First time I got logged out so I started over with a new agent and now it says error. It shouldn't be this hard. I don't want to wait and then provide all my account information a third time
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SadboiturtlesTTV
(@SADBOITURTLESTV) reported
So the internet company I'm with installed fiber but they still only offer only 512 kbps to 9 mbps, they go from $40 to $115, hoping I can move to a new provider but they say they don't service out here but 2 other houses who were on same list are now with @TELUS or @Shawhelp
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RGBVelcroShoes
(@RgbVelcroShoes) reported
@Shawhelp Shaw internet is down for me
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Sharon Quarton
(@SQuarton80) reported
@Shawhelp No signal for current input device. I am getting sound but not video, have cycled the box 3 times. 100 Mile House BC
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Adi Lally
(@adilally3) reported
I can’t wait to buy a ppv again on @Shawhelp the ppv is way better and ufc was more awesome to watch @TELUSsupport the ppv is so crap. Telus you should learn a few things from shaw
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Andie.
(@AndieFB) reported
@Shawhelp Have talked to 4 reps about intermittent Internet service and am getting no where. Last one told me there is no record of my previous complaints. I bet the credit two of them said I would get has disappeared too. I am so frustrated with Shaw
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Mike Cockrall
(@TeamCanada1) reported
Why is @GlobalEdmonton not working today? @Shawhelp
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Jollean Willington
(@JWillington1) reported
Nearly 4 hrs on phone with @Shawhelp tech & billing = Zero help & arguments - for real. Turns out 2 way splitter was put in upside down in 2019! They have Zero records of my support or service calls. Refused to connect me with supervisors #ShawNoGo I'm moving to @TELUSsupport
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Lorraine
(@Lorrain71007558) reported
@Shawhelp about 1h no internet in Dalhousie NW Calgary near Edgemont that had an outage. Is there an outage for us too?