Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2M, N2N, N2A, N2E and N2R.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (64%)
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Wi-fi (11%)
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TV (11%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener, Waterloo, Cambridge and Ayr.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi | |
| Waterloo |
Total Blackout | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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SleepyGangTV
(@TheAntiShaw) reported
(1/3) I'm a university Student who uses shaw internet as it is the only provider in my area. Constantly we are facing outages, minimum once every hour. @Shawhelp refuses to do anything about it, I have failed an exam because of my internet going out. The help line is rude,
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KatyKrisp
(@KatyKrisp) reported
@Shawhelp WHY is there such a drastic increase in my bill and WHY can nothing be communicated with people. This is insane. Been a loyal customer for years
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Perci
(@Perci_II) reported
@Shawhelp really close to buying out of my contract due to your awful service and going back to Telus. Have had at least 20 ping increase in every game I play since swapping to Shaw last year and this outage Ive been experiencing today is getting close to the last straw
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The Earl of Elie
(@TheEarlofElie1) reported
from
Cartier, Manitoba
Is @ShawInfo a branch of @AirCanada because I have been on the phone with them for the last 3 hours and there costumer services is identical 3 hours of my life I will never get back
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KarlieMildraed
(@KarlieMildraed) reported
@Shawhelp I included the incident number for reference. Whatever the sound I heard, it wasn't thunder. Sounded more mechanical/explosive in nature.
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Judy Galbraith
(@JudyGalbraith17) reported
@Shawhelp @LeanneCE #3214 St. SW Cannot access channels. Asks me for password which i have never had, never been been asked for.
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David Austin
(@davidaustin) reported
One week. 3 outages in a week with #shaw @Shawhelp. Had them out on multiple occasions but clearly issue isn't on my end. Trying to get work done and they're making my life very difficult right now. So frustrating.
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Bryan Leitch
(@Bryan_Leitch) reported
@KerryA_ @Shawhelp Because I’m currently having difficulties with Shaw and I take the names of the people I’m talking to online due to their sarcastic responses. You’re sliding yourself into an ongoing issue you know nothing about.
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Jim
(@Guinness_kel) reported
Question for @Shawhelp - why is it that commercials play smoothly and without a hitch on Shaw, but the actual broadcast show stalks, jumps, freezes or just disappears entirely? Commercials? Not a problem.
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Anne
(@pambh65) reported
from
Burnaby, British Columbia
@Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!