Shaw outages and service status in Kitchener, Ontario

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rc edwards (@f1redwards) reported 7 minutes ago

  @Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.

• 
  j a (Puffin) (@P_u_f_f_i_n_) reported 8 minutes ago

  @Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 13 minutes ago

  @Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 14 minutes ago

  @Shawhelp I already called, and they said no. I’ve been a customer for years and so has my family.

• 
  Roger Wild (@rojwild) reported 15 minutes ago

  @Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time

• 
  Dave (@Danrek77) reported 18 minutes ago

  @Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service

• 
  Guzzzi (@__guzzzzi) reported 25 minutes ago

  @ACBgal @Shawhelp Hey! Did you fix it? Same problem here

• 
  Don T Beakunt (@truebusterflash) reported 25 minutes ago

  3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.

• 
  Drimint (@RisenRealm) reported 27 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  j@stW@tching (@j4stW4tching) reported 35 minutes ago

  @Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?