Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2R.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
||
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Bill 💯
(@Boyf_97) reported
@alan_dickenson @Shawhelp @TELUS here we come. 9 hour outage.
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Duncan
(@iusduncan) reported
@Shawhelp the customer service is terrible right now! You needs to step it up. Dealing with this stupid issue, sounds is out of sync! The new cable box you sent needs to be replaced!
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Spectrum BPS Consulting
(@SpectrumBPS) reported
@Shawhelp All our services in Wild Rose in Edmonton have been out for over 6 hours! ETA on a fix?
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Phil
(@LouisPhilSluggr) reported
@Shawhelp Nope. I sure can't. I can clearly read the SE Edmonton is suffering an outage. But why isn't Shaw providing us with more info? If you actually cared about your customers you'd be keeping us updated. I really don't know why I pay Shaw hundreds of dollars every month.
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Phil
(@LouisPhilSluggr) reported
@Shawhelp Almost 3 hours since the last update. Why are you leaving customers in the dark? Why isn't shaw providing hourly updates? Does shaw even know what the issue is?
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Phil
(@LouisPhilSluggr) reported
@Shawhelp No internet and no TV. Looks like this has been going on for 5 hours. How has this issue not been fixed? I bet @telus isn't having these issues in the area I live.
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Dean Shareski
(@shareski) reported
@Shawhelp blue curve remote no longer gives me 30 second skip. Exit, exit, exit 0,0,3,0 Is not working. Ideas?
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Holmes
(@rholmes__) reported
@LouisPhilSluggr @Shawhelp Don’t even waste your time with their customer service, it’s like talking to a brick wall. It’s beyond pathetic I had to use Reddit to find out what the problem is
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Alan Dickenson
(@alan_dickenson) reported
@Shawhelp last update @ 5:30 for the outage in SE Edmonton. Is it being fixed tonight? Or does live updates mean something different @ Shaw?
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Alan Dickenson
(@alan_dickenson) reported
@Shawhelp did you guys know there hasn’t been any update on the outage in south Edmonton since the rather vague “this might take a few hours” @ 5:30pm?