Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
||
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Satori 🌏✨
(@Satori232323) reported
@Shawhelp Thanks. Not right now. We had set up a change of services but due to the complexity of the home network this was scheduled for Friday. We called to ask a few questions about the tv pods (doesn’t work with bridge modem) and the agent switched our services without authorization.
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Satori 🌏✨
(@Satori232323) reported
@Shawhelp (We need to keep small pack tv service with new internet and cancelling our phone, but agent ended up switching everything over tonight and ending call without our consent.) Now waiting for third agent to call back to switch us to bridge modem until Friday.
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betonicah
(@betonicah) reported
@Shawhelp picture and sound glitches out every few minutes and every other few minutes the screen will go black for at least a second. Tough to watch. I have rebooted everything and the problem remains. Just moved to Shaw a week ago, internet seems fine but TV is not. Any ideas?
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Diana Moher
(@dianamoher) reported
@Shawhelp once again a service call to troubleshoot your equipment on Gabriola Is. for an external wifi booster on a power pole has been cancelled. We seem unable to make it clear it’s your equipment having trouble. @frankmoher
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codemaestro
(@codemaestro) reported
@Shawhelp Hey Kyle. Support set me straight by having me unplug and reconnect the system to reboot it. Thanks for your help!
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Kempton Blue Checkmark
(@IsThisGreen) reported
OMG, The UI on @TELUS Optik is so far above and beyond @ShawInfo @Shawhelp it’s embarrassing. Rogers ain’t gonna fix that garbage
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Florence Smith
(@Fleesbooks) reported
@Shawhelp You at 10:31, Jan 12: I have been a Shaw customer for over 40 years, and have ways paid my bills on time. Although I have confimed and indicated on the App that I want ebills, Inever get one! It leaves me with behind payment. A big fail, Shaw.
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Wade Peacock
(@KnightOrc) reported
@Shawhelp lost internet tv and home phone service 10 minutes ago. Near 200st & 24th Ave in Langley. Issue? Maintenance? Other?
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kc ⚖️🏴☠️🇨🇦
(@KCwvbc) reported
@Shawhelp Any idea why our main cable box repeatedly loses the signal? Other boxes still work. Happened 4 times in a half hour. Very very frustrating.
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Marlana 🇺🇦🇨🇦
(@UkraizyCanadian) reported
@timpostie @GlobalBC That's the problem with using a horrible song in a commercial. I know it's an ad for Shaw (@ShawInfo?), but that's about it. So much for getting our attention. I don't care what it's for. Just the first few notes listening to that, we always switch the channel.