Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/09/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • OrderoftheAtom ImNotCrazy (@OrderoftheAtom) reported

    @Shawhelp I had trouble with my underground cable line according to the 3 techs that were here last week. They told me it would take time to get the line replaced, but today I notice someone has painted orange lines on my lawn. How can I tell if this is Shaw doing replacement?

  • rubberduckie___ rubberduckie (@rubberduckie___) reported

    hey sorry yall, i wanted to do a big old 24 hour subathon birthday thing today but my isp @ShawInfo is being terrible and not giving me anywhere near the bandwidth or upload im paying for. im not ok with stream tanking that bad we'll have to do it another day. again sorry yall

  • wendork wendy (@wendork) reported

    @Shawhelp hi there, my office currently has no internet. wondering why that is or if there is an outage in the commercial-broadway area?

  • adifood1234 Adi lally (@adifood1234) reported

    @Shawhelp when’s the fireplace network coming back 🔥🔥.

  • matpVI Mat Wright - Get Vaxxed, Stay masked (@matpVI) reported

    dear @TwitterSupport @Shawhelp _ Dms are still not working, and they are a vital health care channel

  • MattersCalgary CalgaryMatters (@MattersCalgary) reported

    @Shawhelp That’s the point. Have already had numerous conversations with “technical support experts” with numerous tickets written and no change or improvements in tech probs experienced for many months.

  • cslack74 Cleatus The Slack Jawed Yokal (@cslack74) reported

    @ShawInfo you may need to invest in some customer service/retention lessons. Losing a customer of over 10 plus years over a $180 early cancellation fee when I was unable to transfer my service is just terrible business practice

  • Nortina123 TLC (@Nortina123) reported

    @Shawhelp hey Shaw. South Calgary again. No internet again. Working from home is very difficult. Actively seeking consistent service

  • BryceTraister BryceTraister (@BryceTraister) reported

    @Shawhelp any update on the Kelowna outage? No internets or cable since 3pm.

  • KosleyKamloops Tam K 🇨🇦 (@KosleyKamloops) reported

    @jstagrlwithacat @Shawhelp Would love Shaw to provide service in Tobiano… please!!! Mascon is not where it’s at… ugh!!