Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (63%)

2. 

   TV (14%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

City	Problem Type	Report Time
Cambridge	E-mail	15 days ago
Kitchener	Internet	2 months ago
Waterloo	Internet	2 months ago
Kitchener	TV	2 months ago
Cambridge	Wi-fi	3 months ago
Waterloo	Total Blackout	3 months ago

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Greasie Weasel (@yakhunter011) reported 10 minutes ago

  @Shawhelp app is the absolute garbage...

• Nicole Yerxa (@AliasMomma) reported 11 minutes ago

  @Shawhelp Any outages reported in Red Deer County? Having trouble with our phones

• marionetta (@marionetta) reported 14 minutes ago

  @Shawhelp channel 82 and 84 are fine...just 83 has the problem!

• Rebecca Ward (@RDubs001) reported 19 minutes ago

  Hey @ShawInfo My parents internet has been going down daily for months. They have called customer service many times and the issue still isn’t resolved. This is very poor customer service. Can this please be resolved? Thank you. @Shawhelp

• David (@advid) reported 19 minutes ago

  @Shawhelp I think a lot of the frustration you’re seeing is due to this lack of information. “We’re working on it” isn’t quite good enough when a service people depend on has been down for almost a full day. If people in the field have only said “it’s complicated,” please do better.

• Sourav Aggarwal 🇺🇦 (@theSouravAgg) reported 20 minutes ago

  @Shawhelp your website says the internet outage in New West, BC has been resolved but the internet is still not working. Postal code V3M6X9.

• Michelle (@Kolinskymbk) reported 24 minutes ago

  @ShawInfo so out here in Mission an ETA would be appreciated on our terrible internet service. Virtual drs appointment today!

• patrina Billing (@trinabilling) reported 24 minutes ago

  @Shawhelp Why is your service always crappy? Pixilated channels, frozen programs, internet dropping at the drop of a hat, you all need to make things better, many work from home and can't afford the down time...

• x - Oilers John 🇨🇦 ✈️ (@OilersJohn) reported 25 minutes ago

  @97OrangeCrush29 @ShawInfo Shaw is the worst. I switched to Telus years ago. I will never go back.

• Don (@donzerino) reported 26 minutes ago

  @ShawInfo internet has been down for 13 hours. Outages all over the place. Surely you’re almost done fkn around.