Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (63%)

2. 

   TV (13%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (6%)

6. 

   Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

City	Problem Type	Report Time
Cambridge	E-mail	10 days ago
Kitchener	Internet	2 months ago
Waterloo	Internet	2 months ago
Kitchener	TV	2 months ago
Cambridge	Wi-fi	2 months ago
Waterloo	Total Blackout	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Frandeezy (@schlshrub) reported 5 minutes ago

  @kenmnichols @Shawhelp I unplugged my box and the coaxial cable and it started working again with clear picture. Just sucks to have to do that in the middle of these games. 👎

• Troy Reid Dhg. (@troyareid) reported 10 minutes ago

  @Shawhelp No thanks. Let's stay on topic and discuss why I had to pay full price for substandard service for months. Pathetic attempts to divert away from that to make you look better don't make you look better at all.

• CM (@ChenelleMeyers) reported 14 minutes ago

  @Shawhelp @PrivateStories3 Could you let me know if you have any outages in the Knight St area of Vancouver? Tv is not working

• Matt (@durnekell2k) reported 15 minutes ago

  @Shawhelp is there an outage in medicine hat Alberta on going since yesterday?

• Marcus!! (@mscaletta) reported 15 minutes ago

  @wpgguy @Shawhelp Not an Shaw issue clearly. My iPhone is from another part of the world I guess.

• Carl Forde (@cforde) reported 16 minutes ago

  @AnnaGHughes @Shawhelp Recommend Telus. I’ve had good customer service and good internet service from them for several years.

• Marshall Walker (@PurePlugins) reported 19 minutes ago

  @Shawhelp I've had no phone, internet or cable for over a week now, and every time I call support I get the runaround maybe it's time to switch to @TELUS

• Bryan Leitch (@Bryan_Leitch) reported 24 minutes ago

  @Shawhelp When I DM you it prevents everybody from being able to read the issues. Feedback has never gotten me anywhere.

• **** Ferguson 🇨🇦 (@wpgguy) reported 24 minutes ago

  @mscaletta @Shawhelp just checked and mine is the same but works on the TSN app try there Shaw needs to fix this.

• Ken Nichols (@kenmnichols) reported 28 minutes ago

  @Shawhelp @schlshrub Same with my Sunday Ticket. That’s 2 out of 4 weeks Sunday Ticket is down. #BRUTAL