Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/18/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @Shawhelp Not when you don't offer it anymore lol but I'm actually on with tech support now

  • Sayshal Sayshal (@Sayshal) reported

    @Shawhelp 4 years as a shaw customer and I upgrade to Fibre+ only to find out port forwarding is basically not possible anymore. Tech support said they won't help. Very unimpressed.

  • wpgguy **** Ferguson 🇨🇦 (@wpgguy) reported

    @evltwnHD1 @Shawhelp shaw has gone down 3 times tonight but I think its the area not my place.

  • MelanieMcIntosh MelanieMcIntosh (@MelanieMcIntosh) reported

    @Shawhelp Is there a service outage in Eaat Vancouver? Not posted on your website but my daughter is messaging me that our internet is down.

  • FrozenPrince14 Eric (@FrozenPrince14) reported

    Hey @Shawhelp ! I pay a ton for NHL Center Ice and the feed keeps freezing. Fix it or @TELUSsupport will when I switch.

  • brittvine Brittany (@brittvine) reported

    I’m not sure who needs coaching to connect to wifi, but want to bet that one of these things influenced my perceived credibility in the eyes of @shawinfo technicians and customer service agents?

  • reidgm reidgm (@reidgm) reported

    @Shawhelp I was on a call to Shaw for an hour yesterday and the issue couldn’t be resolved. A technician came today and said that VOD was out but he would let us know when it was back up and running.

  • brittvine Brittany (@brittvine) reported

    BEST PART after repairing the malfunctioning hardware causing our intermittent wifi issues (Shaw’s problem, not mine!) the @ShawInfo tech misdiagnosed our Ethernet issue. I graciously offered him coaching.

  • MortTheBird MortTheBird (@MortTheBird) reported

    @Shawhelp any cable issue in the Lower Mainland? Getting a black screen on some channels but not others with Blue Curve.

  • truebusterflash busterflash (@truebusterflash) reported

    @wpgguy @Shawhelp Fun. If they can’t fix it, I’d ditch them.