Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
||
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Mamma Bear
(@islgalwrites) reported
@jana_thorn @Bell_Support @Shawhelp Went to Shaw from Telus and have had no regrets since we switched. Customer service is excellent. Honestly it’s the main reason we moved next to getting some better deals.
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Lesley Ewing
(@EwingLesley) reported
@3rdandOak @ShawInfo BC Dispute Resolution Tribunal will provide relief.
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StreetWalkingCheeto
(@solarwolfman) reported
@ShawInfo how about instead kicking the can down the road by funneling legitimately frustrated customers into the bowels of you buggy chats you just fix the problem? There’s no trouble shooting to be done. Your techs already know what the problem is. They’ve told me over and over
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Desmond Demosthenes
(@3rdandOak) reported
@Shawhelp The second that a customer is told that they cannot give Shaw the equipment, that it must be shipped back, the customer service rep should say, "Don't worry, there will never be a charge against you. Returning equipment is based on good faith, but you will never ever be charged."
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jen
(@kurvomi_) reported
@ShawInfo is the worst internet provider lols
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Desmond Demosthenes
(@3rdandOak) reported
Why do so many companies put the onus on the customer to do a job that is the company's responsibility. I went over to the local @ShawInfo location in Mayfair with equipment that needed to be returned. Nope... can't do that. You have to box it and send it to Edmonton. What?? 1/2
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Vincent
(@VincentDynamo) reported
@Shawhelp There is a mystery VOD charge on our latest bill. But it doesn’t say specifically what it is. And I do not recall ordering anything. Please help
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Timothy Noel
(@timino780) reported
@shawinfo switched me from 150 to 300mbps like they were doing me a favor only to start billing me for it with no forewarning. Only to find out their new fiber 300 costs $13 less. Of course they never offered me that. #CustomerService
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Desmond Demosthenes
(@3rdandOak) reported
Why do so many companies put the onus on the customer to do a job that is the company's responsibility. I went over to the local @ShawInfo location in Mayfair with equipment that needed to be returned. Nope... can't do that. You have to box it and send it to Edmonton. What?? 1/3
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2022 #BestYearEver ?
(@og_centennial) reported
@le_brettski @DevonTarrant @ShawInfo We were mailed 2.0 fix - worse than before.