Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/08/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • NickMartin14 Nick Martin (@NickMartin14) reported

    Last two nights, 10 minutes into watching TV, I’ve lost the signal and had to reboot wifi . Anyone else having issues? @Shawhelp

  • PhilCottrell Phil Cottrell (@PhilCottrell) reported

    Shaw Webmail down (as of 0400 Pacific anyway)? @Shawhelp

  • StablesValerie Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported

    @ShawInfo why has internet been so terrible thus past week in Calgary?

  • chearia michelle sterling (@chearia) reported

    @Shawhelp is the webmail site down?

  • jimdobiephoto Jim Dobie (@jimdobiephoto) reported

    Total number of @TELUSsupport people I’ve spoken to today: 10. Total time in hold: 2 hours and counting. Resolution of issues: 25% (I think). Degree of satisfaction 0%. @ShawInfo looking good.

  • dougmcrae Doug McRae (@dougmcrae) reported

    @Shawhelp 927 Governor Court, port coquitlam, service is out and has been for about an hour

  • cenobyte3 Cenobyte🦑🧲⚫🐸 ֍ (@cenobyte3) reported

    @Shawhelp I'm not getting a dhcp lease from your network. First level tried rebooting the modem. A tech is coming out tommorow but is there anything else you're able to do?. Neywork connection just dropped an hour ago. Nothing changed on my end

  • michaeltryan74 Michael Ryan (@michaeltryan74) reported

    @Shawhelp Are their any WiFi issues in Calgary, specifically Bankview? My WiFi has been terrible off and on for a week and really bad today.

  • hey_its_runa 🏳️‍🌈 Hey! It’s Runa. 🏳️‍🌈 (@hey_its_runa) reported

    @Shawhelp Our internet connection has been out off and on all weekend. I think the temporary patch cable your tech ran last time has finally failed. Help!