Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 11/24/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout
CanadaKitchener Internet

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • opticode Frank Conradie (@opticode) reported

    I also have to add that the @Shawhelp tech support people are always unfailingly polite and genuinely try and help every time. 💯

  • gispatch 🌲+ NA 🧡 💉💉🥳 (@gispatch) reported

    @Shawhelp This is absolutely the worst telecomm service I’ve had in 25 years of home ownership. I pay top dollar for absolutely the most unreliable and inconsistent internet/tv anywhere.

  • RajuSinngh Raj Singh (@RajuSinngh) reported

    @ShawInfo can you explain why when I upgraded my internet speed on Tues caused my wifi to go down Wednesday and today so I have no internet or tv?

  • Rockawaytheday Chris C (@Rockawaytheday) reported

    Is anyone else having a problem with the @CTVVancouver 6 PM news or is just our Shaw Blue Sky PVR? Last couple days freezing screen, no sound, etc… so frustrating @Shawhelp

  • depechesuyal Depeche (@depechesuyal) reported

    @Shawhelp I sent you my address and more info regarding the issue

  • gispatch 🌲+ NA 🧡 💉💉🥳 (@gispatch) reported

    @Shawhelp I have tried and tried with your customer service tech specialists. They have rerun all my outside cable, they’ve replaced the coax jack and cables, they swapped out my modem… I’ve been told many, many times there is nothing that can be done and I just have to live with it…

  • mrkaswa mr kaswa (@mrkaswa) reported

    So, @ShawInfo will not compensate me for being told false information, intentional or not, and having to contact the CRTC to prove them liars. I will be contacting the CRTC for every further instance of this trouble, as it seems the CRTC can force compensation of needs be.

  • acnhshopdream animalcrossingshop_dream (@acnhshopdream) reported

    @Shawhelp Is there an internet outage in Calgary SW?

  • tbc_2009 Bruce Cuthbert (@tbc_2009) reported

    @ShawInfo is Shaw internet down in Esquimalt?

  • ConAirNcCagevid the juice (@ConAirNcCagevid) reported

    @Shawhelp Technician is coming in 4 days to have a look. Just thought it was funny how I asked to see if relief can be provided due to the poor quality of product, but the customer service person heard "how can I spend even more money" lol