Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 11/17/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener, Waterloo and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • lynztay Lynzie Taylor (@lynztay) reported

    My 90 year old grandpa literally goes days at a time without tv because @ShawInfo can’t get their **** together. Can’t wait to get him switched to Telus at the new house

  • iChinadian 𝕿𝖍𝖔𝖒𝖆𝖘·王 🍁 (@iChinadian) reported

    @Shawhelp Stupid question, but it postage paid for on the Canada Post labels? Also, do you want your Motorola DCT700 and DCX3400 back? The DCX3400 is a free rental for a Pace Summit.

  • EnjoyedAlien Miss Anthrope (@EnjoyedAlien) reported

    @Shawhelp outage with cable & internet in Airdrie

  • miss_petulant Maria Myers (@miss_petulant) reported

    @Shawhelp - service completely down in Airdrie. No TV, phone or internet. And yes I checked the outage page, no there’s nothing there.

  • rebeccaedwardsc rc edwards (@rebeccaedwardsc) reported

    @Shawhelp What is up with your wifi? For the amount I pay each month I expect your wifi to be working. It’s pathetically slow and glitchy. I expect a discount on my next bill.

  • BruceLeslie6 Bruce Leslie (@BruceLeslie6) reported from Calgary, Alberta

    Hey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!

  • FitSince96 Danny Holloway (@FitSince96) reported

    @Shawhelp Day #10 NO Internet or TV. St. Albert, Alberta. I’m confused why this is not fixed. I have been told you are working on it, yet no solution. Unacceptable!! I don’t want to DM anyone, already have numerous times.

  • allen_jessica Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia

    @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

  • GMaclagan Graham Maclagan (@GMaclagan) reported

    @Shawhelp Any issues in the Campbellton area of Campbell River? No internet here. Tried all the tricks.

  • DekksShepherd Dekks "Stream Dog" Shepherd #BlackLivesMatter (@DekksShepherd) reported

    @Shawhelp your internet is absolute garbage! First you send techs over and over again to come fix my net when the issues are apparent then you have the Gaul to raise my bill and give me the SAME crappy service?! You aren't getting another bill until you fix this garbage #FuckShaw