Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/10/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • whoa_parker parker (@whoa_parker) reported

    so far in the past week @ShawInfo has 1) assured me my internet would not be cancelled, then deactivated my internet service without my permission 2) told me they do not have a loyalty department but transferred me to the loyalty department multiple times (cont'd)

  • ABigGayLetsPlay The Big Gay Let's Play #BlackLivesMatter (@ABigGayLetsPlay) reported

    @Shawhelp Nah, we’re good thanks. Already looked into replacing this with @TekSavvyBuzz for much less per month and less hassle. Thanks though! We’ll be in touch when we’re ready to cancel!

  • truckergranny dee (@truckergranny) reported

    @Shawhelp is fort mcmurray down? Already sent DM-no reply. Barely a connection x 2 days, having to use cell provider 😡

  • Riderpride639 Riderpride639 (@Riderpride639) reported

    Once again dealing with technical issues so I'm chatting with @Shawhelp yet again to try and deal with this problem YET AGAIN. really not sure why I'm paying for a service I can barely use.

  • AlexanderPatton ᴀʟᴇxᴀɴᴅᴇʀ ᴘᴀᴛᴛᴏɴ (@AlexanderPatton) reported

    @brrittannyh @Shawhelp I just switched to Shaw this past month too. Got sick of @TELUSsupport's shitty service. Past month of dealing with them has been a nightmare.

  • afivancouver アンソニー (@afivancouver) reported

    @Shawhelp Hi... me again. Still no service 😞

  • rnrmusicgurl ADub (@rnrmusicgurl) reported

    @Shawhelp internet in Red Deer is up and down again. Whats up?

  • stwoball walker (@stwoball) reported

    @Shawhelp Issue logging into email See DM

  • stang8869 James Aspinall (@stang8869) reported

    @Shawhelp It's interesting your Black Friday offer made to me today was to almost double my bill and give me 300mb instead of the 600mb I have. The $90 Telus 1gb down/1gb up seems so much better than the $125 for 1gb down / 100mb up. 2 weeks with no internet wasn't cool too.

  • tiggurr1x gordon @csgo (@tiggurr1x) reported

    @Shawhelp I haven't had internet for 6 hours now please help