Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2G, N2N and N2B.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 08/18/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Ayr, Kitchener, Cambridge and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaAyr TV
CanadaKitchener Total Blackout
CanadaCambridge Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Internet

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Honor4127 Honor (@Honor4127) reported

    @Shawhelp Couldn't even watch it if I wanted to. As your service doesn't stay on long enough before there's an outage that lasts all day

  • Mikey_Lawlor Mike Lawlor (@Mikey_Lawlor) reported

    @cleschert @Shawhelp Yeah our business is down too no phone or internet. This is killing us! Hope it gets up soon.

  • CCanadianAB ⚜CC the Crow ⚜ (@CCanadianAB) reported

    Well weekend not off to great start. Internet is out at my old place. Wtf @ShawInfo ruining my early birthday. 😡

  • Mohindershergil Mohinder shergill (@Mohindershergil) reported

    @ShawInfo No Internet , Tv and phone service from last 20 hours by shaw . This happened 2nd time in last two weeks. Worst experience never had issues with telus in last 6 years.

  • SurreyJack7 Surrey Jack (@SurreyJack7) reported

    @Shawhelp why is the wifi not working in surrey again ? This has happened twice in a month?

  • parbjot16 parbjot (@parbjot16) reported

    @Shawhelp no wifi since last night i was not able to work today since i was working from home its almost 24 hrs i live in Surrey near bear creek why does ur wifi sucks that much

  • Honor4127 Honor (@Honor4127) reported

    @Shawhelp Too bad there hasn't been an update in 4+hours.

  • sophie_everine Sophie (@sophie_everine) reported

    @Shawhelp how much longer??? Outage since 1am. This happened a few ago as well.

  • ScienceOfSmut J Cat 🏳️‍🌈 (@ScienceOfSmut) reported

    So on top of a systemwide outage that lasted for days, I get hit with a price increase without me even knowing about it? And no help on Twitter for more than 3 hours? WOW @FidoSolutions you make it SO easy to not want to stay with you. Do better! (@telus @Shawhelp hit me up pls!)

  • SurreyJack7 Surrey Jack (@SurreyJack7) reported

    @Shawhelp Okay but why does Shaw keep having outages. This is the second time Shaw has an outage in less then a month.