1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Shaw
  6. ❯
  7. Kitchener, Ontario
Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rleiper84
    NotTheOnlyRobert (@rleiper84) reported

    @ShawInfo Way to do the worst thing possible for canadian consumers by further limiting CHOICE

  • slav_metalurges
    slavo cech (@slav_metalurges) reported

    @Shawhelp how long will the internet be down in West Edmonton? I’ve got two really needing it. One for work and one for a Uni paper due.

  • Tanishageofroy
    Tanisha Geofroy (@Tanishageofroy) reported

    Well ****, I guess I gotta cancel my @Shawhelp internet since I don't support @Rogers in the ******* slightest #obviousmonopoly. #Shaw #Rogers

  • GAdv_will
    Will Matthews (@GAdv_will) reported

    Seems @Rogers is buying @ShawInfo and @FreedomMobile. Had just made the switch to Freedom last year and have been pretty happy, but after my contract expires, I’ll no longer be Freedom customer because I dislike Rogers *that* much. :(

  • wagcowan
    William Cowan (@wagcowan) reported

    @Shawhelp hi, my internet keeps dropping off my laptop. It drops off between 10-20 times per day. Can you help me please?

  • epicfailfez
    Fez - Epicfail #DogeCoin #DogeCoinArmy (@epicfailfez) reported

    Really need you to fix this outage in my area.. @Shawhelp

  • Golssaa
    Golsa Hajebi (@Golssaa) reported

    @Shawhelp Just DM ed the info, we have been trying to contact support by phone, but we are still waiting for an agent to connect for the past 30 minutes

  • roeteddy
    🇨🇦Rochelle🇨🇦😸⛾🦋🏒 (@roeteddy) reported

    @CBCAlerts @ShawInfo i will need to change companies if this merge happens because I never signed up for anything Roger's 😡😡😡

  • Kitsilano65
    Christine March (@Kitsilano65) reported

    Hey @ShawInfo I’ve been on hold w customer support too long. When did you decide I should receive email bills? I prefer paper bc they don’t get lost in my email inbox. I now am 2 days late for my payment. Please assure me I won’t get dinged with a late payment fee.

  • sstephreb
    Steph (@sstephreb) reported

    @Shawhelp hello - my internet isn’t working. Any issues in my area? My modem is doing something funky