Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/14/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • scubast82567667 Scuba Steve (@scubast82567667) reported

    @Shawhelp not currently having a positive experience with the chat support right now…

  • DracusSinn Dracus S'inn Chapter Master of the Iron Drakes (@DracusSinn) reported

    @Shawhelp Your customer service is far less than stellar.

  • kiddles19 Kylie Vanloo (@kiddles19) reported

    @Shawhelp my modem just keeps switching from blinking green to orange no matter what I do. Is there a service outage in Calgary

  • sjcalgary UCP Director of Sandwiches (@sjcalgary) reported

    Anyone in #yyc have a problem with Shaw internet? Mine has been down for half an hour. @Shawhelp

  • nontoxiccrayon RMO (@nontoxiccrayon) reported

    @Shawhelp Seems like there is an outage in Edmonton

  • DarkEdesia Voodoo Child (@DarkEdesia) reported

    @TELUSsupport I have to admit that this is where @ShawInfo beats you every time. Their customer service is so flawless that even though their service is shite, I stayed with them for 5 years. There's a ******* lesson there if you want it.

  • LadyDuskcaller Katherine Stevens 💉💉💉 (@LadyDuskcaller) reported

    @Shawhelp No timers are set and correct me if I'm I'm wrong; but wouldn't a timer turn off access and not slow it down?

  • CoastalBirthmom Morning Moe (@CoastalBirthmom) reported

    @Shawhelp Is there an outage in Vancouver? No signal even after restarting as per your online instructions.

  • TyrellCardinal Tyrell (@TyrellCardinal) reported

    @Shawhelp @Shawhelp Hello! Yes I tried reaching out and got connected with the Shaw technician employee ‘Ben.D’ from my area who was extremely helpful. However he said he didn’t want to go to saw con in order to fix the issue…?

  • rlhnyvr Rose Hillier 🇺🇦 (@rlhnyvr) reported

    @Shawhelp Your webmail portal is not working. Not just for me but others too. "Unable to communicate with login server". Yet Shaw insists nothing is wrong 😡