Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kitchener come from postal codes N2R.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 02/01/2026 20:15

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Dangerzoneus Peg City Dude (@Dangerzoneus) reported

    @Shawhelp Never mind. It looks like a short interruption. It’s back online.

  • RyanTalbotMay Ryan Talbot May (@RyanTalbotMay) reported

    @Shawhelp My e-mail seems to be broken. It was randomly saying my password was wrong, so I changed it on my profile. Now when I go to log in I get this "HTTP ERROR 400 account is not active:..." Before I changed my password, it just said it was incorrect...

  • InsouciantSouI InsouciantSoul (@InsouciantSouI) reported

    @Shawhelp Your internet is down

  • Humbletome Crystal (@Humbletome) reported

    @Shawhelp trying to watch #RoyalRumble on wwwe network and all our channels are pixelated. They promised us this issue would be fixed. So done with Shaw. Unreliable and terrible service.

  • mikeyarce Mikey Arce (@mikeyarce) reported

    @Shawhelp Is there an outage near Armstrong right now?

  • Bt2Dr4 DR4 (@Bt2Dr4) reported

    @Shawhelp Why is Rogers being allowed to take over Shaw and when should I cancel my Shaw service?

  • CoreyHaywood Corey Haywood (@CoreyHaywood) reported

    @ShawInfo gotta have some of the worst ******* customer service of all time. What an absolute joke. No showed after giving us a 12 hour window when they "could've been here" and zero follow up for another appointment, despite contacting them twice.

  • karen12steps Karen B (@karen12steps) reported

    @Shawhelp help! My internet isn't working?

  • kimmie4724 kimmer (@kimmie4724) reported

    @ShawInfo is there something wrong with your webmail? The page to login hasn't loaded for me for days n

  • JRE780 JR Entertainment™️ (@JRE780) reported

    The new @Shawhelp modem and cable boxes are absolute TRASH!!! I’ve had them since December and NOTHING but problems. Constant delays, not working, “error” codes