Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/17/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • PCWAndrew Andrew Shallcross (@PCWAndrew) reported

    @Shawhelp is there currently an internet outage in Waverley Heights (south Winnipeg)?

  • Jim58199383 FakeKenGriffinThe69rd (@Jim58199383) reported

    @Shawhelp Is Shaw having issues being an ISP? My Internet is down

  • calgary_buffalo CalgaryBuffalo (@calgary_buffalo) reported

    @Shawhelp Why are you not working in Canyon meadows Calgary, do your job!

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp The tech finally ran a report and found there is an RF issue to the modem. They are finally sending someone out but it shouldn’t take so long to get matters resolved.

  • Olitium Olitium (@Olitium) reported

    @studingo @Shawhelp @TELUS I can totally relate, I actually used to work for Shaw as a service technician. When I left the company and moved back to my home town from Alberta. I picked up streaming again when I got home. Where I lived in my hometown the node I was on was cursed on the upload.

  • damegoodies Damien Good (@damegoodies) reported

    @Shawhelp Shaw home wifi has been down for 18+ hours in Vancouver. Google reports several outages here. Can you confirm? Very frustrating when wfh!!

  • DorianMordante Ryan Holinaty (@DorianMordante) reported

    @Shawhelp I’ve been on hold for almost an hour with your so called “Customer Success team”

  • SqueaksMcGeek Squeaks McGeek (@SqueaksMcGeek) reported

    @Shawhelp is there an update on the outage in Maple Ridge?

  • weetweeter1 weetweeter (@weetweeter1) reported

    @CoachDhillon @ShawInfo @RogersHelps Hi JD, switched 4lines from Bell to Shaw (roughly half price) unfortunate for us the coverage in metro Vancouver is substandard. Additionally while in Comox and Courtenay, early August it was noted that the service rarely switched to the national coverage, unlike Metro Vancouver.

  • fount_of_knowlj KDJ, spin that wheel (@fount_of_knowlj) reported

    @Shawhelp Yeah, on both my phone and my wife's. We get to the sign in page & the second we try typing in our login info - crash