Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
||
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Canadian Greg.
(@10lbBeltBuckle) reported
@Shawhelp help!
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darcy morris
(@darcymo51156729) reported
@Shawhelp You service is a nightmare. I had a technician scheduled for today. He didn’t call or show up. I am online chatting and they don’t know why my appointment was randomly cancelled. I have gotten cut off from my agent. And now have to explain the whole scenario again
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©
(@tipsy_turkey) reported
@Shawhelp SmartVoice is completely down, along with the support numbers for SmartVoice support. Not a mention on your page is odd.
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Tara
(@bcmomdotca) reported
@Xangelle @Shawhelp It’s so weird, all calls aren’t coming through and dropping on my work phone and my cell phone (Fido) is dropping calls to the support number?
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Medical Data Carrier
(@MDCLifeSaver) reported
@Shawhelp no service at 10177 River Dr area in Richmond several hours now. What’s up?!
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VancityVixen85
(@VVixen85) reported
@Shawhelp whats going on? Second outage in less than 3 months! Trying to call back for the last 45 mins and calls won't even go through. This is ridiculous! Hello @TELUSsupport
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Adi lally
(@adifood1234) reported
@Shawhelp Good afternoon Shaw :). Our landline doesn’t seem to be working is there an outage?.
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May
(@may_chau) reported
@Shawhelp Hi Shaw — I’ve been experiencing an internet outage since last night in Richmond, BC. Any updates on when this will be resolved?
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Bob Ianson
(@rianson) reported
@ShawInfo how about a tweet advising customers of your phone issues?
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Sandra Porter
(@4pawprintz) reported
@Shawhelp Are phones down in Parkville, on Vancouver Island? Our business can't make or receive calls currently. Kind of urgent, we are a vet hospital!