Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/27/2025 06:10

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TwiggJohn John Twigg (@TwiggJohn) reported

    @Shawhelp I wish I could connect with a real human at @Shawhelp who could walk me through a few basic fixes but the telephone wait list is so long I've gone months now unfixing a minor password problem and other such issues.

  • MarissaSellmer Marissa Andrea Sellmer (@MarissaSellmer) reported

    I have been told to go back and forth and the store that took my deposit will not phone me back or answer my phone calls. Someone needs to refund me. This is disgusting service from such a large well known company. @ShawInfo @ShopGTC

  • TrevorBoller trevor boller (@TrevorBoller) reported

    @Shawhelp It’s not an expert problem when you have a nationwide problem

  • left_cancer TheLeftIsCancer (@left_cancer) reported

    @Shawhelp I was watching my favourite episode of Kink and then suddenly my Blue Curve shut off. Now I'll never know if I still like feet! I demand answers!

  • AKuzmiszyn Alicja Kuz (@AKuzmiszyn) reported

    @Shawhelp And are we getting a refund for this current outage?

  • _ThisIsNowhere_ Susie Q (@_ThisIsNowhere_) reported

    @soloadventurer @Crackmacs @Shawhelp Yep. Ours it out too in the Beltline. Had to find out from y'all on Twitter about the massive outage. Crickets from Shaw. 🙄

  • 1161Little CLittle (@1161Little) reported

    @Shawhelp @A_little_Lam Thanks @Shawhelp for your unhelpful help. There is an outage. How can we get on to your internet site to check when NOTHING IS WORKING!!!

  • Nextarity2 Nextarity2 (@Nextarity2) reported

    @Shawhelp Bro. This is a ****** cable provider if you're not gonna fix the outage.

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Hey @ShawInfo since it seems like @TELUS & @TELUSBusiness can't get their their **** together here is what I need. 1. Home internet 2. landline 3. domain hosting, maintenance, & developing 4. possible TV 5. Mobility For internet and landline I am paying $117/month

  • ThatFunHouseGal 🇨🇦 Erin*YES im still wearing my mask*Kucharski (@ThatFunHouseGal) reported

    @Shawhelp WTF is going on in #Yeg??? NONE of my cable boxes are working. Internet has been a schmozzle for weeks. Your service has really gone to 💩 Get this FIXED.