Shaw outages and service status in Kitchener, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Kitchener, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 3, 1:38 PM EDT.
- Internet (100%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Shaw
Shaw is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kitchener, Ontario
The most recent Shaw outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 7 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda B (@smandaleeb) reported@Shawhelp Hey Shaw, I've been waiting on hold for 3 hours to get through to Customer Service to tell you that your utility box is smashed and our business hasn't had internet or phone service all afternoon...
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Dave W (@penskefile79) reported@Shawhelp I need help. My cable keeps cutting out - to the point I can’t watch anything. The shows I recorded also have issues. Some of them have audio issues or are not accessible. I’ve tried to call a couple times - but the hold time is +1 hour and I just give up. Please help.
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Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reportedDealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.
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Sanjeev Lal (@Sanjeev_Lal72) reported@Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?
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Faulty (@Line_Fault) reported@Shawhelp my packet loss is 50% 7.8Mbps down! Screaming fast. Chat said it's too busy to help me... literally. Standard every 6 ish month problem
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Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported@Shawhelp Yes, but that’s not the point. The point is releasing an app that doesn’t support iOS 26.4.2 - and thereby angering EVERY customer who has an Apple device. Fix it ASAP, and ensure future updates work for everyone before releasing it.
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Dave (@Danrek77) reported@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service
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O.A (@dae_j01) reported@Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.
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Ugabug (@MaryPChipman) reported@Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.