Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
||
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Dtech
(@dorian246) reported
@Shawhelp Hi. Do the Shaw WiFi pods have a contract? I'm considering upgrading my internet and getting some to try cover dead spots in my house, but don't want to keep paying for them if they don't help.
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Babs Pretends to Draw
(@babycato1) reported
@Shawhelp I messaged you 7 hours ago and we’re still having problems. No response :(
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Zach Fleisher #StayHome
(@Zach_Fleisher) reported
@dedaumier @Shawhelp @ShawInfo They're response is that I can pay more to get a better service. Which is weird cause I was told that the current level would be enough.
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Jacob Ziegler
(@Zieglerplays) reported
Im so mad day three without internet cuz a garbage truck hit the coax wire that goes into my house and @ShawInfo still has not sent anyone to fix it.
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Wendy
(@WendyMatthes) reported
@ShawInfo hey. Whats the problem with my cable tonight
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TJM
(@mathews_tj) reported
@Shawhelp Was on chat for 30 min absolutely no help , booked an appointment for 4 days from now to get new router , hard for people to work from home........
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charles J
(@charleslonghurs) reported
@Shawhelp in Lloydminster! WHERE IS CHANNEL 271 weather network?
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Lucy Ashman (she/her)
(@lucyashman2) reported
@Shawhelp I’ve been trying to get help for issues with my Shaw WiFi. I’ve tried using the Shaw Chat - am waiting (have been waiting for 10+mins) to be connected with next available agent. Tried calling Shaw and wait time is approx 1hour 8mins!! This is terrible customer service!
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knitting.widow
(@ButlerAlani) reported
@Shawhelp why won't you let customers call tech support on the phone? i don't want the auto crap. i want to talk a human
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Lukas Neville
(@lukasneville) reported
@Zach_Fleisher @Shawhelp @ShawInfo I had some strange problems over the past couple days: No overall bandwidth problems (Zoom meetings and Netflix streaming smoothly), but some problems with sites taking forever to load (DNS problems?)