Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/06/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MoffatMike mike moffat (@MoffatMike) reported

    @Shawhelp @ParaPromotion Same issue for me and my wife. It started 2 weeks ago and now we are seeing dozens of spam messages daily. Nothing has changed on our end which leads me to believe this is a Shaw issue. Please resolve because this is concerning and raises questions regarding Shaw’s security.

  • AshleighRobyn Ashleigh Clark (@AshleighRobyn) reported

    @ShawInfo customer service is awful. The remote I have is skipping 5 minutes instead of 30 sec for the skip feature and nobody can help me fix it? I don’t have gateway and nobody can tell me how to fix this. How do you not support your own products? No wonder people leave cable

  • bryon67522961 bryon (@bryon67522961) reported

    @Shawhelp is there any scheduled maintenance in the Red Deer area causing the Internet to go down??

  • kpassiton Knowledge Network (@kpassiton) reported

    @rollickster @Shawhelp Hello the company supplying listings for the Shaw guide has been notified several times about this issue this past week. It is up to them to correct it now.

  • miss_atyk Just Alice (@miss_atyk) reported

    @Shawhelp hello! Is there any outages for Burnaby? We’re in South Burnaby and internet has been down for a few hours and not sure if it’s a single affected issue or for multiple people

  • StuCorbett stu corbett (@StuCorbett) reported

    @Shawhelp STOP SENDING ME EMAIL AFTER EMAIL ABOUT OUTAGES. IF IT AFFECTS ME, TELL ME, OTHERWISE STOP IT. START PROVIDING CUSTOMER SERVICE

  • DarbyYoung Darby Young ♿🇨🇦 ⛷🏒 🎾 (@DarbyYoung) reported

    Hey @Shawhelp Great to know that because I'm a business account I can't get service outside of Monday - Friday... You know the business world doesn't stop because it's Saturday right?!?!... 😡😠

  • Robertdrew82 **** Immunity (@Robertdrew82) reported

    @Shawhelp @niravital Is there a timeline for resolution of this issue in the west end of Vancouver?

  • Anonymous_2710 Chocolate Milk❤ (@Anonymous_2710) reported

    @Shawhelp Hey! Its been 2 hours will you please reply? The wifi is not working in certain websites like Twitter (I'm using mobile data) but is working well with the others.

  • StuCorbett stu corbett (@StuCorbett) reported

    @Shawhelp Where's the DM option? Also, how's about Shaw just spending a few extra bucks of profit to send directed emails to their customers. I've gotten so many annoying emails about "disruption" and "regions" I don't even read them anymore. WTF region is even mine? I don't know anymore