Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

The latest reports from users having issues in Kitchener come from postal codes N2B and N2A.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Shaw

Shaw is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (53%)

2. 

   TV (19%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (10%)

5. 

   E-mail (6%)

6. 

   Phone (2%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Internet	3 hours ago
Kitchener	TV	3 hours ago
Cambridge	Internet	2 months ago
Waterloo	TV	2 months ago
Kitchener	TV	3 months ago
Cambridge	Wi-fi	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Lisa @fabfrugalmama (@fabfrugalmama) reported 5 minutes ago

  I'll never understand how @Rogers thinks that a $2 refund on my next bill will make up for the lost productivity and business during the outage. That's not a goodwill gesture, that's a slap in the face. And don't get me started on the @ShawInfo merger... BAD idea. #rogersoutrage

• Oddmanrush (@skatewithpuck) reported 6 minutes ago

  @Shawhelp Thanks for reaching out. I've checked the service page. There was no service outage in my area. I had to contact your online support and rebooked an on-site inspection. My son is taking online courses in his summer school of Gr 11. He is heavily dependent on this link.

• **** (@dickotomy) reported 12 minutes ago

  @Shawhelp I assume that’s a no for a Cochrane wide issue. I’m only home for a few more minutes for lunch, but I’ll reach out after work if it’s still acting up.

• Justice.Happy is 99% vaxxed!!!! (@Happyjustice4) reported 12 minutes ago

  @Shawhelp Thank you but this does not help me. I just want tv plans. Not bundles w internet. Can you link me to that?

• Katt (@KattInYourHat) reported 13 minutes ago

  @Shawhelp T8A4H9 internet is out what is ETA on fix?

• Alexandre Alencar (@alexandrecabr) reported 17 minutes ago

  🖐Who else hates @ShawInfo / @FreedomMobile bogus WiFi network that just doesn’t work most of the time?

• Thomas Zaballa (@ZaballaThomas) reported 19 minutes ago

  @Shawhelp why is my wifi out please fix

• Meagan Thorne (@Meagzzzzz) reported 19 minutes ago

  @Shawhelp are you having an internet outage?

• 🇺🇦Ryan D🇨🇦 (@RyanDutka09) reported 22 minutes ago

  How to lose a customer in minutes courtesy of @Shawhelp Was about to switch cells over tomorrow to. #notknow @TELUS here we come.

• Lisa Nerpio (@bcdancenut) reported 22 minutes ago

  @Shawhelp Is Shaw Webmail down? Getting a 404 error trying to access it and can’t send an email from my iPhone.