Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Kitchener come from postal codes N2R.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 06: Problems at Shaw
Shaw is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (66%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener, Waterloo and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi | |
| Waterloo |
Total Blackout | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Taylor Doll
(@iamtaylorjess) reported
I was all set up switch from @ShawInfo to @TELUS internet when Shaw swoops in w a last minute offer that I simply could not refuse. I call Telus to see if they'll beat it. Telus says since I'm a new internet customer they can't, but (2/x)
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backspacer44
(@Backspacer44) reported
@Shawhelp don't offer chat support if it's only a bot. It's really frustrating. Is there an outage of internet services in kamloops BC?
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Lynnette Peter
(@LynnettePeter) reported
Waiting all day for a technician promised for 10am this morning without an update. My parents have had no service from you for a week! Is this normally how you treat your customers? @Shawhelp
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Will
(@LurkingLogger) reported
@Shawhelp How does the white rock fire effect this region and not osoyoos? We were without service for over 5 days from the fire near osoyoos- leading me to believe the fibre line must originate from there. How is white rock involved?
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can someone help me please
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t rimkus
(@chaserimkus) reported
@Shawhelp Good morning people! Is there an internet outage in Winnipeg? Haven’t been able to use wifi yet today.
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Tanya Devito
(@ijustwantadino) reported
@Shawhelp I moved to somewhere you guys don't service so I got a $100 early cancellation fee. Seriously? If you had service here I would still be with you, this is ridiculous.
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Jason Scarrotts
(@jasonscarrotts) reported
@doveisms @Shawhelp Still down…last update on the website was 2hrs ago
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shaggygreendog
(@shaggygreendog) reported
A friend pointed out that @ShawInfo is doing maintenance/upgrade work on their infrastructure. What do you think the chances are the issue was on their end, not mine?
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WhoseBacon
(@WhoseBacon) reported
@SnailCannon96 @Shawhelp A wild fire burnt the infrastructure down….