Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/13/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • truckinzach Zach (@truckinzach) reported

    @Shawhelp wifi in central AB down for 10 hours now for both me and a friend. Fix this please

  • SherriAcres Sherri Acres (@SherriAcres) reported

    @Shawhelp hi there...is there an issue in Shawnessy? Our Wifi is registering as on, but there’s no internet connection

  • Massonite Adam (@Massonite) reported

    @Shawhelp I just got the wireless BlueCurve boxes when I signed back up for TV service earlier this week. Would it matter if I hard wire it vs. WiFi?

  • Mandaloo85 Mandy (@Mandaloo85) reported

    @Shawhelp question...my cell and ipad show full signal wifi but it is soooooooooooooo slow and takes forever to load things. What could be the issue?

  • troymart Troy Martin (@troymart) reported

    @HartmutSachse @Shawhelp Many vendors support…Take your pick ArubaHPE/Cisco/Meraki/Ruckus/Extreme/etc. The trickier part is generating profiles for iOS/Android clients. Passpoint is interesting to play with, almost a victim of too much flexibility.

  • WrpPatrick Patrick פטריק ⭐️ (@WrpPatrick) reported

    It’s -36, we can’t go out, it’s Super Bowl 🏈 Sunday, the cable shits the bed, they need to send out a technician... not until the 19th 🤬 House bound with no internet or cable... thanks for the spectacular service @Shawhelp Shaw 🙄

  • kyler_ab KB (@kyler_ab) reported

    @Shawhelp since when did Shaw's internet quality been reduced to the quality of internet in third world countries.. yeah I said third world countries, I literally been having one of the worst Shaw experiences in years, fix your internet in the West side of Edmonton, Alberta smh.

  • MedSuarez_ Medardo Suárez MD (@MedSuarez_) reported

    @Shawhelp how come you customer service is so poor now when it used to be a great one

  • failb8 Jake (@failb8) reported

    Wake up to my @ShawInfo internet being down, others in my building reporting the same thing, get forced to wait 24+ hours for a technician to “come and possibly resolve issue”. Real great, but you’ll send me letters and emails if I’m even an hour late with paying my bill. 🙄

  • SRGK56312353 SRGK (@SRGK56312353) reported

    @ShawInfo Gotta ask. Why is your On Demand service so bad. Missing episodes, missing series. Eg. Aussie Gold Hunters Season 4, Why in the world do you offer every episode except episode 3? Why am I paying for this?