Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/28/2026 10:40

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jmomma55 Joanne T (@jmomma55) reported

    @Shawhelp Blue curve outage in south Calgary Haysboro neighborhood. Not showing up on outage list yet

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp yeah, again, as the Sunday night NFL game comes to an end, my TV box suddenly decides that there is "no signal". Simply changing the channel up and back and the signal is there. I would lay money that your system, when removing the simultaneous substitution from 1/

  • wamblowo wendy (@wamblowo) reported

    @Shawhelp Is there an outage right now in Richmond, BC?

  • TheLeathal13 Snack_Bites_Pete (@TheLeathal13) reported

    @Shawhelp Thanks for nothing. Going to find somewhere to watch the game. You’ll be getting our cancellation of service notice soon.

  • YankeeCanuck Yankee Canuck (@YankeeCanuck) reported

    Heya, @ShawInfo! I think our internet/TV contract with @TELUSsupport is up, or will be very shortly here. What's the very best offer you've got for me? I mean, on customer service alone, we'd like to come back, since we don't wait hours on hold for assistance w/you guys every

  • rico11287797 rico (@rico11287797) reported

    @Shawhelp Hello, is service down around Hastings Sunrise area? My internet was down last night around 9:30 pm and no service this morning either

  • LifeguardWPG Paul Alexander (@LifeguardWPG) reported

    @Shawhelp Your link doesn't work for me either, it just goes to loading at the top and a blank white screen

  • kierankobitz Kieran Kobitz (@kierankobitz) reported

    @Shawhelp Is there something wrong with the signal from CTV Saskatoon? For at least a month, the picture has been freezing and pixelating, and the audio cuts out when that happens. It's nearly impossible to watch some days.

  • opiatedforty9 Rudy the Red-Beaked Reindeer (@opiatedforty9) reported

    @Shawhelp @nflnetwork seems to be down?

  • EmeraldBunnii Emerald bunnii (@EmeraldBunnii) reported

    @ShawInfo fix your internet issues or else I will NEVER use your services again, what is this? The Stone Age?