Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/15/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CapsOffside Brenton! A casa! (@CapsOffside) reported

    @Shawhelp I can barely open that page it's so slow.

  • sasha2727 Sasha Goders (@sasha2727) reported

    @Shawhelp Internet is out all over Mayne Island, BC. Do you know when service will be restored?

  • alesha_lawrence aleshalawrence (@alesha_lawrence) reported

    @Shawhelp is the internet down in Surrey??

  • Marauders79 CoachDevore (@Marauders79) reported

    @roastedfresh4U @Shawhelp Mine is down this evening. Shaw says there are ongoing issues.

  • jeff_marsh Jeff Marsh (@jeff_marsh) reported

    @Shawhelp Consider this a 'test' to see if Shaw still has the "CAN DO" and "CUSTOMER FOCUSED" values it espoused way back in the day when I worked there! I'm not reaching out again. I tried. You didn't listen. Now I'm on Twitter. If you guys want to reach out to me I'm happy to chat!

  • jeff_marsh Jeff Marsh (@jeff_marsh) reported

    @Shawhelp @FreedomMobile P.S. I used to be proud to be a Shaw customer in that when I spoke to an agent they were always a fellow CDN. The folks I spoke to today in Belize were earnestly trying to do their jobs but honestly they just don't understand my circumstances or needs the way a fellow CDN would!

  • DerrickMcIntyr3 Derrick McIntyre (@DerrickMcIntyr3) reported

    This company is an absolute joke @Shawhelp my internet went down this morning, not apart of the outage, and you can’t get a tech here for 2 days to take a look? Awesome customer service, not.

  • 2016humanrace unicorns (@2016humanrace) reported

    @Shawhelp webmail undeliverable messages to sender of emails need a fix

  • J_L_Nelson John Nelson (@J_L_Nelson) reported

    @Shawhelp experiencing a service outage in Strathcona neighborhood in Edmonton. Help?

  • Deasmom LR🌵🐈🌈💉🧡🇺🇦AU (@Deasmom) reported

    @Shawhelp a customer service agent in #yeg helped me reset my Shaw mail password but now am not receiving @shaw.ca mails. Please do t refer me to a website. I’m old and I fly in 2 hours. No time to figure this out. DM open