Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 02/23/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • wolcoski Corrinne Wolcoski (@wolcoski) reported

    @Shawhelp submitted request, call back and emailed @ShawInfo @Shawhelp wanted my bill that more than doubled in cost fixed but now i want to cancel service #hadenough #crtc #shawinternet

  • codemaestro codemaestro (@codemaestro) reported

    @Shawhelp Hey Kyle. Support set me straight by having me unplug and reconnect the system to reboot it. Thanks for your help!

  • KyleBryan Kyle Bryan (@KyleBryan) reported

    .@TSN_Sports why can’t you show a single NFL playoff game in 4K? Can anybody explain? I pay @Shawhelp for your network and it’s not up to par. #figureitout

  • Justin_Nomura_ Justin Nomura aka @VanCity_J_NO (@Justin_Nomura_) reported

    @Shawhelp Thanks for the response but I think your company should have one person to make sure it is correct. Do no lay blame on broadcasters. Also why show blackout channels, why not just delete them? I look forward to watching a game in Toronto and when time comes it is blacked out.

  • angelangienash Angie Nash (@angelangienash) reported

    @shawhelp you have no customer loyalty appreciation. I’m appalled at the disgusting treatment I got after being a customer for 23 years. What a joke! Turn ur nose up after I described my grief and depression. GO ANYWHERE BUT SHAW- DONT LEAVE TELUS

  • officialredskar RedSkar (@officialredskar) reported

    @Shawhelp Just fix your internet, it’s literally garbage. I’m gonna switch to Telus instead

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    I'm so sick of exploitative companies like @TELUS. I pay 120$ a month for internet and the service I receive is terrible. My internet has been down for 13 days now and they've done absolutely nothing to help me. I think it's time make the switch to @ShawInfo

  • Justin_Nomura_ Justin Nomura aka @VanCity_J_NO (@Justin_Nomura_) reported

    @Shawhelp Yeah it is a shame Jesse especially when I go not live within 50km of Toronto and still want to watch. Not trying to be a **** but getting frustrated with service. Maybe time to just stream?

  • sharondaniel91 Sharon Daniel 🍀 (@sharondaniel91) reported

    1/2 What’s the process of suing for not providing the service they promise. False Advertisement @ShawInfo @Shawhelp @ShawDirect advertising gig Ore gig1.5 providing 700 to 940 then saying it’s acceptable

  • KnightOrc Wade Peacock (@KnightOrc) reported

    @Shawhelp lost internet tv and home phone service 10 minutes ago. Near 200st & 24th Ave in Langley. Issue? Maintenance? Other?