Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (59%)
-
TV (18%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
||
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
SoggySocket
(@SoggySocket) reported
@ShawInfo how many weeks does it take your “technicians” to fix my internet and tv… two weeks now and you still say “we’re working on it” while everyone else I know has theirs working… like what’re they doing out there comparing who’s got a smaller ****?
-
Jenni
(@JenniArndt08) reported
@Shawhelp It was Yellowstone and 1883 Premiere night too! Terrible timing 😭
-
Terry Bunio (he/him)
(@TBunio) reported
@Shawhelp Appreciate the response. Your customer service rocks!
-
trevor boller
(@TrevorBoller) reported
@Shawhelp It’s not an expert problem when you have a nationwide problem
-
Chantasy Alexis
(@chantasyalexis) reported
Anyone else’s @Shawhelp internet down in NWO?
-
Bruce Taylor
(@brucedtaylor59) reported
@Shawhelp I’m seeing a constant Audio drop on CTV daily with occasional picture drop , I’m X cable tech 33 yrs these types of issues would be on the top of list to resolve
-
Viperz
(@viperz1182) reported
@Shawhelp I have! Multiple times actually and the same answer “shaw doesn’t know when the technicians will have the problem resolved”
-
Travis Harder
(@TravisHarder2) reported
@ShawInfo just switched from Telus to Shaw, even worse! Crappy picture on my TV and they won't send anyone to check the line. Internet speed goes from 50 MBs to 400 MBs back to Telus again I guess and a complaint filed to Commissioner for Complaints for Telecom-television Service
-
Chris Visser
(@VisserMagic) reported
@Shawhelp Currently rocking 6 mbps DL on a 300 account. Tech came today and said it's an area maintenance problem. Just wondering on a timeline for when I can do anything on the internet again. I can't even log onto a MC server. It's our Christmas vacation and I have kids. Help!
-
Victor Q
(@VictorQuotek) reported
@Shawhelp Definitely been my experience trying to watch a game on sportsnet... that or perhaps routers have issues Darren