Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/30/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • stickers66 Matt Lorenzi (@stickers66) reported

    @Shawhelp can you tell me if there are internet issues in the New Westminster area?

  • liz_baskin Basking lizard (@liz_baskin) reported

    @Shawhelp hahahahaha amazing. My favourite thing about your **** service was paying your bills, getting cut off after speaking to your reps and then extorted for $215 reconnection and a contract for double the cost. .....@Bell_MTSHelps help daddy help.

  • hsreina 本当シャドウれいな (@hsreina) reported

    @Shawhelp can't help to transfer ESIM to ESIM. @TELUS any solution?

  • stickers66 Matt Lorenzi (@stickers66) reported

    @Shawhelp So this doesn't really help me though. And getting My Profile to load in my mobile browser using my carrier is taking like 10 minutes.

  • suzvaliam Suzan V (@suzvaliam) reported

    @Shawhelp There actually was an outage for a few hours in nw Calgary. Maybe i was just the first to report it?

  • DerekAmsbaugh2 Derek Amsbaugh (@DerekAmsbaugh2) reported

    @Shawhelp Is there an outage in Edmonton Callingwood area?

  • Graysdir Graysdir (@Graysdir) reported

    @Shawhelp Had a shaw tech at our home, they stated that shaw is fully aware they are selling fiber speeds they cannot support. He recommended a lesser plan. Why upsell people to speeds you know you cannot support?

  • stickers66 Matt Lorenzi (@stickers66) reported

    @Shawhelp I just logged in, said there are service outages in my area. It's affecting wfi, cable, and landline.

  • Stephen51413 Stephen Solomonson (@Stephen51413) reported

    @ShawInfo @Shawhelp Forcing a reboot of television boxes every day is a cheap security hack that needs to be fixed because it is interrupting television viewing. Reboot on power down. And get rid of OSD timeouts (press 'exit' to exit), and redundant notifications about batteries.

  • liz_baskin Basking lizard (@liz_baskin) reported

    @Shawhelp Why don't you remove customers old account numbers and associated phone numbers? Just having people put cash into account profiles from 2005. Have some accountability for your database, your **** record keeping and stop extorting people for reconnection when you make mistakes.