Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2E.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (14%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Wi-fi | |
| Waterloo |
Wi-fi | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Esteban Acuña
(@Pirrurris) reported
@ShawInfo I can only imagine how awful the worst must be. Shaw being at the top sets the bar pretty low
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Jer #HandsoffmyPension LaRose
(@wild_rosey) reported
@Shawhelp wondering if you can tell me if there is a service outage in Sherwood Park? My TV is choppy but my WiFi is out.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
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Mike Jenkinson
(@MikeJenkinson) reported
Props to @Shawhelp technician who gave our home Internet a good tune-up today. Hopefully that fixes the signal dropping issues we've been having.
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Patricia Marie Smith
(@autismbytes) reported
@Shawhelp if I call later or tomorrow can some help me change my NAT type to a B on my Nintendo Switch
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Gordon Kamitomo
(@gettingthereqk) reported
@Shawhelp having trouble reaching certain web pages like amazo or pinterest. Huntington Hills. On BlueCurve. Have rebooted. Had an outage first thing but did come back but web pages are still unaccessible - getting a site unreachable messge
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technically...
(@UrLeastFavShia) reported
@ShawInfo Please fix my WiFi lmao. I upgraded to your fiber gig WiFi and it feels like dial up
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Adi lally
(@adifood1234) reported
@ShawInfo Yes!! And the best customer service @Shawhelp. @TELUSsupport they have 🤢🤢🤮 service.
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Tyler Rowe
(@TRowe16) reported
@Shawhelp is there no way to get hardware myself to troubleshoot modem or coax issues other than canada post? Working from home and losing internet and waiting DAYS for a tech is unacceptable