Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2R.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
||
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jules
(@tojules_gale) reported
@Shawhelp When is service is Crossfield being restored? Internet and cable have been out most of the day.
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Dean Edmonton
(@DeanEdmonton) reported
@ShawInfo over half an hour on phone and the chat service, still not my turn and no updates that tell me how long the wait is.
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James Aspinall
(@stang8869) reported
@Shawhelp The lack of accountability to not fix a 3 year issue is horrible. Id like to have the contact information of someone in charge of customer service please.
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Egg
(@AndisonSullivan) reported
@Shawhelp Terrible service as usual 👍
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DCG
(@DrunkChefGeorge) reported
@Shawhelp when is this Calgary internet outage going to be resolved? Been basically a full day outage
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Dean Edmonton
(@DeanEdmonton) reported
@BAskari247 @Shawhelp Outage page isn't a lot of use. Why can't we report the outages direct without waiting an hour for chat or phone
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Exodus 22:18
(@cursethewicked) reported
@ShawInfo 👈WTF is up with service on Vancouver Island?!?? It’s now 3:12 am and service has been interrupted since 10 pm last night!!!🤬🤬🤬🤬
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Dean Edmonton
(@DeanEdmonton) reported
@Shawhelp I waited on the phone for 50 minutes before I hung up and the chat line at the same time for 45 minutes to get an agent. This outage was not on your outage page and I got nothing but grief trying to report it. You service is terrible.
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James Aspinall
(@stang8869) reported
@Shawhelp I've done everything that I've been told the last 5 times. I can't fix your equipment that isn't on my property. I've been messaged and told to go to the CBC Consumer Watchdog because of the duration and severity of the issue. Good idea.
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James Aspinall
(@stang8869) reported
@Shawhelp Great, i have to wait until the 18th for service i have to pay for that has broken the same way outside of my residence 3 years in a row. Some of us have to work from home? Do you cover lost wages for not fixing a recurring problem? 5 times the exact same issue in 3 years?