Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2R.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
||
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Also Kim Goldberg
(@AlsoGoldberg) reported
@Shawhelp The troubleshooting link is not opening for me, it won't load. Just sitting there trying to load. same problem when i tried to go to Shaw chat.
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Kim Parkes
(@ParkesKimL) reported
@Shawhelp you’re help isn’t very helpful. A part you supplied malfunctioned and I have to pay to replace it. A service you say you provide doesn’t work and customer service gives me the runaround…. Telus is starting to look like a good option right now.
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Salina
(@roka1210) reported
@ShawInfo any idea when the outage will be resolved in West Abbotsford? Full services outage since Friday Dec 24th (day 4 today)
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Bryan Leitch
(@Bryan_Leitch) reported
@chx @nick_thompson @Shawhelp When I verbally agreed to a 2 year contract this month, the sales guy checked my modem and said I’d be good for 750/100. After agreeing to the deal, I only got 750/25. Called him back, he said “oops, looks like there’s an issue in your area and gave a $25 credit. It’s a joke.
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DebraWard
(@DebraWard) reported
Through to support and was told @Shawhelp is aware of area issue but no help until mid-week at earliest. So much fun, freezing cold,distancing w/ unreliable internet. #yeg
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Melissa Maxwell
(@m_maxwell34) reported
from
Salmon Arm, British Columbia
@Shawhelp my internet and cable are down in Salmon Arm, is there an outage in the area?
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K. J. Werzun 🐾🐾
(@KWerzun) reported
@Shawhelp So now, during the World Junior Hockey championships, with Canada playing tonight, no less, the cable is down…since 4:30 pm PT and wifi is down again. Really?!?!?
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Chris Visser
(@VisserMagic) reported
@Shawhelp @ammomore I hear you alex. We've been rocking around 5 mbps DL for 2 weeks now. Shaw help here will set you up with a tech who will tell you nothing and take your information. We've talked to half a dozen people in the past week and we're feeling abandoned.
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K. J. Werzun 🐾🐾
(@KWerzun) reported
@Shawhelp We’re still having problems off and on with wifi here in Vancouver. It’s not as bad as yesterday, but it’s still an annoyance. Any word when things will be fixed?
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K. J. Werzun 🐾🐾
(@KWerzun) reported
@Shawhelp Good afternoon! It’s cold here in Vancouver, we’re expecting another snowstorm, we’re off and it’s a perfect day for catching up on programs we weren’t able to watch the last couple of months. And Shaw is down again, yet the outages site says there are none.