Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/07/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ShafRC Shafin Rehman (@ShafRC) reported

    @Shawhelp Just lost home internet and TV services in Surrey, BC. I'm assuming the incoming wind storm is causing a problems already?

  • scaryfish Andy Roberts (@scaryfish) reported

    Signed up with Shaw Internet on March 10th. Turns out they don't service our building and the account should never have been set up. Wasted an hour on the phone and half a day off work. And *I* had to call Shaw to initiate the refund. AWFUL customer service. @ShawInfo @Shawhelp

  • barbara_mallar Barbara Mallar (@barbara_mallar) reported

    @Shawhelp Yes, we have no service, phone Internet & .TV. This happens too frequently, if l had a choice l would be using Telus.

  • Bigpoppa_G_Rock Big Poppa G Rock (@Bigpoppa_G_Rock) reported

    @Shawhelp can't even log into shaw support website. Get error message. No internet here in #RichmondBC since 9:50pm was slow aswell. On fiber.

  • LeslieC65 Leslie Cory (@LeslieC65) reported

    @Shawhelp is there an outage in SW Calgary (Woodbine)? We had a brief power outage about an hour ago and wifi has not come back up.

  • upyourmedia Dan LaRocque (@upyourmedia) reported

    @Shawhelp That never helps, that's why they call me. 1000 MB of space is simply not enough. Gmail offers 10 GB, Telus offers 15 GB. Hard drive space is cheap.

  • EricJFranck ericf (@EricJFranck) reported

    @Shawhelp @Ysil69 I'm seeing the issue too. How can I follow the ticket so I know when it's fixed?

  • LisaFordradio Lisa Ford (@LisaFordradio) reported

    .@Shawhelp any idea why our wifi constantly disconnects from our devices? It’s resulted in $50 in overage charges. It’s pretty annoying for a service we pay so much for.

  • jawnjang Jawn Jang (장재현) (@jawnjang) reported

    Your service today has been absolutely abysmal @Shawhelp, what an utter embarrassment and disaster!

  • sqwabb Stanley Q Woodvine (@sqwabb) reported

    @StanPP7 Apropos of nothing, I couldn't help but notice this morning that one instance (in the 1400 block W Broadway) of the free #ShawGo #WiFi that @Shawhelp rolled out last March -- to help everyone "work remotely" -- was gone. #Vancouver