Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/19/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Zanjandro Zan (@Zanjandro) reported

    Why is my Shaw internet this bad? #YYC For two nights it's been less than the less they lie about. @ShawInfo

  • CautionImBlonde Cathy Taylor 😷 (@CautionImBlonde) reported

    Tuned into TSN3 at 4:00 pm to watch the @EdmontonOilers and nada... we pay for the channel via #shawsatellite but can't watch it. Tried @Shawhelp only to be told its a known issue but that's it. Bet that won't be reflected in the bill.

  • Zak_M2904 Zak.M (@Zak_M2904) reported

    @TELUS @ShawInfo We expect the same support from you

  • drksyder74 Tony Brown (@drksyder74) reported

    @Shawhelp any service problems in Guildford area? Internet is working, but no tv...just sits and spins...

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp The details are well known by your technical team. Unless the entire system has been borked, like last year, selecting "OK", changing channels away and back fixes the issue. As stated, I've had it with Shaw's inability to fix it or their indifference.

  • Zanjandro Zan (@Zanjandro) reported

    @ShawInfo Is there an issue downtown Calgary?

  • JockCartier **** Cartier (@JockCartier) reported

    @megstoll @Shawhelp @TELUS I still have PTSD from dealing with Shaw. It was just awful. When they finally laid the fibre optic lines I couldn't have been happier to go to Telus. Yes, they've overly expensive, but they always deliver what they advertise. Which is a lot more than I could say for Shaw

  • aftsmt Arian (@aftsmt) reported

    @ShawInfo Could you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families? @Rogers and @TELUS have already done that!

  • KnoxiousBob bob knoxious (@KnoxiousBob) reported

    @ShawInfo am I the only who completely garbage wifi for over $100 a month. Constant drops and disconnect, I may as well go sit in a Starbucks. You should be embarrassed by this subpar service.

  • Expychick Kim (@Expychick) reported

    @Shawhelp Hi I use my iPad to watch tv on Shaw blue curve app. I use it everyday as my regular way to watch my recorded shows. Some of the recorded shows freeze up. It still play audio. I have re-installed the app but same issue. If I watch on Shaw box it is fine. Please advise