Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/14/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RRdoubleRR Ron Robinson (@RRdoubleRR) reported

    @Shawhelp I have lost port forwarding. Apparently after I activated BlueCure. Now it is no longer on the modem but on the BlueCurve app or Blue curve cloud? I chatted with the BlueCurve chat app person and they didn't know. Help!!

  • kazmart51 Karen Brennan (@kazmart51) reported

    @Shawhelp Every time you say that & every time you find nothing wrong. You tweak settings from your end, it seems better and really it’s not. WHY does it drop out?? Get a tech here. Appointment & mask. That’s all it needs. Get them to bring the better router equipment as this one is crap.

  • bg011979 Boogie (@bg011979) reported

    @Shawhelp Hi Shaw. Internet service is down near the Langley airport Tried resetting the modem. Flashing orange light on modem. Any suggestions?

  • FuzionXIV Fuzion (フュシン) (@FuzionXIV) reported

    @CanadianPooch @Shawhelp I have it bridged to a router but it's not any better. I'm also connected by Ethernet, my download is amazing but upload is garbage

  • wpgroy Roy (@wpgroy) reported

    @Shawhelp Why is their English so bad?

  • conorlloyd Conor Lloyd (@conorlloyd) reported

    @Shawhelp is there an eta on the outage in winnipeg.

  • jongleusepro Jacqueline Fortier (@jongleusepro) reported

    @Shawhelp Since starting my work computer at 7:15, I have been disconnected from wifi approximately 20 times, and had to restart once when connection was completely lost. All this started when we « upgraded » to Bluecurve modem. Please don’t tell be reboot again, just fix it.

  • EntitledCanada Supporting local businesses and community (@EntitledCanada) reported

    @dougielelouch @TELUS @ShawInfo I'm with you. Every day my system fails. For top $$$$$ I want service.

  • hulobow Jacqui Hulobow (@hulobow) reported

    @Shawhelp Is there an outage in Nanaimo-Jingle pot area?

  • macbeth47 Beth (@macbeth47) reported

    @Shawhelp Businesses in Metrotown Mall, Burnaby have not had internet since 11 am. What is the problem??