Shaw

Shaw Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/24/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DonnaMMedeiros Donna M (@DonnaMMedeiros) reported

    @Shawhelp Any update on the Surrey outage?

  • ProudCdnPatriot 🇨🇦 John 🇨🇦 (@ProudCdnPatriot) reported

    @GlobalBC @Shawhelp the signal on all global channels in #westkelowna are freezing and stuttering (Ch101, 121, 253)

  • natashaofmay Natasha L (@natashaofmay) reported

    @Shawhelp Can you please help? CNN, MSNBC and Fox are all cutting out (picture going black). Are we even able to watch or will that damage the box? Please let us know. Thank you!

  • L_Whiting Larry Whiting (@L_Whiting) reported

    @IanSeggie @Shawhelp Hi Ian, question has to do with BBC Canada 531 which I now name blue screen of death. Second para of screen shaw mess. I do have discounts on package does that mean they go away? What are my options? It's standard Shaw issue a message with no details.

  • BrowntoBure BrowntoBure (@BrowntoBure) reported

    @CanucksIn4 @Shawhelp Way better. My internet and WiFi used to drop all the time with Shaw and they kept blaming me for it. I switched to Telus because they put in an extender and fixed the issue. Never going back. I game quite a bit and it's way better.

  • DeanBorys Dean Borys (@DeanBorys) reported

    @Shawhelp hopefully you get this mess sorted out before tomorrow’s 🥇game! Awful. #WorldJuniors

  • StephL2014 Stephanie Lamarche (@StephL2014) reported

    @Shawhelp @oilcountry84 The same thing going on on TSN is happening on all your channels it isn’t just a issue with your TSN channel

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @L_Whiting @Shawhelp Shaw owns BBC Canada - Corus Entertainment is a division of Shaw and they've decided to shut the network down.... some annoyed people in this house.

  • ArchieGoldie Archie Goldie (@ArchieGoldie) reported

    @Shawhelp I don't have my account # handy...its Canada wide problem, your service sux *****, get it fixed or I'm moving my service to #telus

  • mlermin Marcel (@mlermin) reported

    @Shawhelp @gerryvb Same issue here across multiple channels (TSN, CBC, Global)