Shaw outages and service status in Barrhead, Alberta

Problems in the last 24 hours in Barrhead, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Barrhead, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Common Sense Politics Please (@laxbird) reported 6 minutes ago

  You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.

• 
  bc_2027 (@bc_2025_vision) reported 6 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 8 minutes ago

  Hey @Shawhelp , those of us in Port Moody/Coquitlam who are now at nearly 12+ hours without service(s) will be looking for a credit on our next bill! And whomever’s responsible for the outage should be penalized.

• 
  Drimint (@RisenRealm) reported 9 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Rick Alsop (@RickAlsop) reported 11 minutes ago

  @Shawhelp how long will the Internet be down? My busiest day of the month

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 12 minutes ago

  @Shawhelp I just came home and tried these. My internet is still down.

• 
  Bella Bee  (@SmileyYYC) reported 12 minutes ago

  @Shawhelp internet down #NW

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 14 minutes ago

  @Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.

• 
  Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported 15 minutes ago

  @slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly

• 
  Ugabug (@MaryPChipman) reported 18 minutes ago

  @Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again