Shaw

Shaw Outage Report in Barrhead, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Barrhead, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Barrhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Barrhead, Alberta 12/23/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • wojecht Wojecht (@wojecht) reported

    Really Difficult to Stream with 92% Dropped frames, Wonderful internet Service! @ShawInfo

  • CarfreeHighway Captain Chaos (@CarfreeHighway) reported

    @Shawhelp Well I have tried all the tips to no avail. It is only happening on Channel 230, live or recorded. Not on any other channels so I shall contact Tech Support in the morning.

  • gersart Gersart (@gersart) reported

    hmmm. Seems to be an internet outage in Dalhousie... can only access the net with cellular, @Shawhelp

  • BiswasAashu Chandan Biswas (@BiswasAashu) reported from Airdrie, Alberta

    Using @ShawInfo Shaw internet from last 7 years and never had any issues. Got the $0 plan as well and they sent me a $130 for an international dialed number which I never dialed. Pathetic customer service by Farooque 1236 and supervisor Brandon. @RogersHelps

  • JginghamJosh Josh Ingham (@JginghamJosh) reported

    @Shawhelp Hello. Got a new phone recently and now every time I want to connect to Shaw Go I have to agree to the terms and service. My last phone autoconnected. Is this by design?

  • RheannaMike Mike and Rheanna Family Vlogs (@RheannaMike) reported

    @Shawhelp So you can put out tweets everyday but can’t respond to our 9 DM’s we have sent the last 3 days 😡😡😡😡😡 poor customer services for sure

  • ES_Studios Christopher Woudstra (@ES_Studios) reported from Pender Island, British Columbia

    @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

  • calgaryirons Brandi ⚒ (@calgaryirons) reported

    Hi @TELUSsupport @TELUS Have been with your company for 1 day switching from @Shawhelp and already want to cancel my services. I had to make a phone call this morning and now in tears after dealing with the Bigot who humiliated me, I hung up, he called back and did it again 👋

  • VManjeshwar Vinay Manjeshwar (@VManjeshwar) reported

    @Shawhelp Internet connection is extremely slow. Requesting your support.

  • CanadianWookeyz B Heine (@CanadianWookeyz) reported

    @Shawhelp thats to bad thought you would be like Telus