Shaw outages and service status in Boucherville, Quebec

Problems in the last 24 hours in Boucherville, Quebec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Boucherville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Brackenbury (@slackerman10) reported 3 minutes ago

  Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks

• 
  bc_2027 (@bc_2025_vision) reported 7 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Tomnado (@Tomuhthy) reported 8 minutes ago

  @Shawhelp is there a reason why the internet is not working in the north Burnaby area

• 
  R@X (@RiseN_Guard) reported 11 minutes ago

  @ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!

• 
  bc_2027 (@bc_2030_vision) reported 11 minutes ago

  @Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.

• 
  Don T Beakunt (@truebusterflash) reported 12 minutes ago

  3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.

• 
  Roger Wild (@rojwild) reported 13 minutes ago

  @Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time

• 
  Ugabug (@MaryPChipman) reported 13 minutes ago

  @Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 15 minutes ago

  @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

• 
  Guy_Barnabe (@GuyBarnabe) reported 19 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…