Shaw Outage Report in Montréal, Québec
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The latest reports from users having issues in Montréal come from postal codes H1G and H3E.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Montréal, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (13%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Montréal, Québec
The most recent Shaw outage reports came from the following cities: Montréal and Laval.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Total Blackout | ||
TV | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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X-James Doherty (@oilcountry84) reported
@Shawhelp fix your damn app!
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X Jongo! 🦁 (@xjongo) reported
@Shawhelp Doesnt work.... Your online support shuts the chat down a minute after I put in all my information. And then I waited for 45 minutes on the phone and never got an answer. I mean....I'm literally just trying to PAY YOU lol Why is this so hard?
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X Jongo! 🦁 (@xjongo) reported
@Shawhelp @merhaylamlee same issue here. i cant log into your site to PAY YOU. online chat never works, phone calls get hung up on.
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Mike Cockrall (@TeamCanada1) reported
@Shawhelp NO SOLUTION! Just a lot of talk.... It's been awhile now and nothing.
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Mike Cockrall (@TeamCanada1) reported
@Shawhelp I have been having issues for more than 6 weeks now, 2 home calls from technician, said it's outside of my house and that a ticket has been made.
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mbstringer (@mbstringer) reported
@Shawhelp I’ve spend a total of 3 hours on hold for what should be a simple solution. #frustratedcustomer #lackofservice
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mbstringer (@mbstringer) reported
@Shawhelp Not much help Unfortunatly. I get bounced around from department to department which have all been full of empty promises - your phone lines and email are of no help. I’ll add that number to the other two 888 numbers I’ve been told to call.
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mbstringer (@mbstringer) reported
I’m having a heck of a time trying to get a phone line to my business @Shawhelp your Customer Service is beyond desirable since merging with @Rogers Any suggestions to get some action? #poorcustmerservice #emptypromises
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Mike Cockrall (@TeamCanada1) reported
@Shawhelp I have twice and both times they said there is an open ticket to look at my issues outside the house, but neither could give me any timeline for resolution.
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Allye (@merhaylamlee) reported
@Shawhelp Curious if there is any way to reach Billing support? I sat in line for two hours via online chat, it disconnected and won't reconnect (on a pc, hardwired to your modem!) ..I waited yesterday as well on a different browser & still couldn't reach anyone.