Shaw

Shaw Outage Report in Montréal, Québec

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The latest reports from users having issues in Montréal come from postal codes H2J and H1Y.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Montréal, Québec 10/13/2024 05:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (8%)

    E-mail (8%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Montréal, Québec

The most recent Shaw outage reports came from the following cities: Montréal and Laval.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Internet
CanadaLaval Internet
CanadaMontréal Internet
CanadaMontréal TV
CanadaMontréal Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • onabust Tim MacKellar (@onabust) reported

    @Shawhelp my bix won't boot up after a power outage

  • Jare Jared (@Jare) reported

    @shawhelp who do I send the invoice to for my missed days at work due to your “small number of customers experiencing a modem provisioning issue” outage that I have been lied to being fixed within “the next 24-48hrs”? It’s been 9 days now.

  • adi1893 Adi (@adi1893) reported

    There’s a @TELUS/#TELUS #internet outage in my neighbourhood. First time @ShawInfo/#Shaw has proved useful.

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    Thanks @Shawhelp for shipping the new, updated Shaw Fibre+ Gateway 2.0 XB7 Modem overnight. Replaced old one with new and up and running, faster, no more issues.

  • 2006kgb 2006KGB (@2006kgb) reported

    @Brynhewko @Shawhelp Mine Shaw is down also. What part of the south side are you at?

  • bobuszee Busayo Ojo (@bobuszee) reported

    @Shawhelp I already chatted custormer service for help but was told there is no ETA to resolve the issue.

  • penspenspens66 pens66 (@penspenspens66) reported

    @Shawhelp Any update on the internet outage in south Edmonton? Power has been back on for over 8 hours but no wifi and no update on your outage page since 11:25 last night. Need to work online today.

  • TherealBapu Jimbo (@TherealBapu) reported

    @Shawhelp What why would I need support now. The system came back on this morning. I am just wondering how is that you guys don’t tell your employees that we’re having a system shut down. Had I not checked to see this I would probably still be working on my cable box trying to fix it.

  • harpreet4510 harpreet (@harpreet4510) reported

    @Shawhelp my internet not working and tv too from 3 days they keep on saying work in progress swhats going on

  • Jare Jared (@Jare) reported

    @Shawhelp furthermore, by not being public about the modem provisioning issue (which is affecting hundreds of customers, not “a small number”) and having support reps straight up lie saying it will be resolved *TODAY* (6 days ago) you have lost a customer.