Shaw outages and service status in Brooklin, Ontario

Problems in the last 24 hours in Brooklin, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Brooklin, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  axishairsalons.com (@axishairsalons) reported 6 minutes ago

  @Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?

• 
  Mat Thomas (@EmptyUK) reported 8 minutes ago

  @Shawhelp Flashing orange. My whole building is down. All my neighbors net is down.

• 
  debee kowall (@dkowall2) reported 10 minutes ago

  @Shawhelp We can change the password no problem on the webmail site. This photo came from my phone so this is were the IMAP’s problem is. I am On a iPhone I can change it on the app and this still happens even after I have restarted my iPhone. I spoke to someone at the London drugs and he

• 
  Guy_Barnabe (@GuyBarnabe) reported 11 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  DJ Phoenix (@DJPh03NiX) reported 15 minutes ago

  @Shawhelp The site keeps hanging. I get an error saying to wait or close the site. It’s slow as heck. The site shows an error saying it can’t pull up billing information. Shows a $0 balance when it’s not.

• 
  Dave (@Danrek77) reported 15 minutes ago

  @Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service

• 
  Drimint (@RisenRealm) reported 21 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Vanessa (@Noosiekins) reported 21 minutes ago

  @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

• 
  Rudy Regehr (@rudyrepressed) reported 23 minutes ago

  @ShawInfo what is going on with your customer support?! i called and waited to talk to billing for over 2 hours only to have the IVR eventually tell me there was just too many people waiting and then hung up on me. so i went to chat instead and there's 132 people ahead of me!

• 
  🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported 25 minutes ago

  I love when @Shawhelp has random outages before their scheduled maintenance outages. But since I’m not technically a Roger’s customer, their customer service can’t help/notify of the outage 🙄