Shaw

Shaw Outage Report in Toronto, Ontario

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The latest reports from users having issues in Toronto come from postal codes M3M, M4P, M5R, M5P, M5A, M9N, M6E and M8X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Toronto, Ontario 11/25/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Toronto, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, North York, Thornhill, Scarborough and Vaughan.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaNorth York Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • keller_jt MrJTKeller (@keller_jt) reported

    So, @shawhelp, if there has been an outage for two mornings in a row because it is "complex", do we get a break on our bill? We are not getting what we paid for.

  • CowtwnMama 🐮CowtownGirl🐮she/her🇫🇷🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿= 🇨🇦 (@CowtwnMama) reported

    @Shawhelp is there an internet outage in/around Nanaimo? Two different wifi routers in one location are giving messages of not connecting to internet. Power cycled one router twice to check.

  • Dustin93802773 Dustin (@Dustin93802773) reported

    @Shawhelp Do you know about any time frame this outage will be fixed. And if it's gonna be all night do us customers get some sort of discount on our services because of the inconvenience

  • marcykain Marcy Kain (@marcykain) reported

    @Shawhelp I called your tech support earlier today for some help with my VOIP service for my business. I didnt catch his name, but he was kind and patient with me, and was a great help. I wanted to spread some kindness on twitter today - and say thank you.

  • pgrundle Pat Grundle (@pgrundle) reported

    @Shawhelp I'm finding this issue very frustrating. We loose internet and TV connectivity at least 12-15 times per day. Spending an insane amount of time on hold with technical service. Three times I've had to hang up for various reasons. Tried online but because of our connection no go.

  • pgrundle Pat Grundle (@pgrundle) reported

    @Shawhelp Again on hold tonight and the service went down at least half dozen times in the last three hours. I cannot keep calling in anymore. Have a shaw tech call my number you have on file.

  • TimJ72371546 Tim J (@TimJ72371546) reported

    @Shawhelp Very dissapointing service, is it the customers job to remind you to update the page? There still isn't service it's been over 14 hours now. There wasn't any bad weather or anything. What's the process to cancel the service. As I will be filing a complaint with the CRTC as well.

  • chrisgaler Christopher Galer (@chrisgaler) reported

    @Shawhelp any idea why I would have no audio signal in Vancouver this morning from my TV feed. I have no issue with audio through other HDMI sources. Only TV input has no audio.

  • PamHeatherton Pam Bailey (@PamHeatherton) reported

    @Shawhelp is there an internet outage in Elie, MB at the moment?

  • Deprio12 Gregory Arnold (@Deprio12) reported from Thunder Bay, Ontario

    @MrComplaintBox @ShawInfo Elderly parents switched to Bluecurve wifi tv last month. The main TV won’t work. Been glitchy since installed. Shaw can’t send a TEC to fix until May. Chat line is useless. No customer service. 2 weeks senior citizens no service. Pathetic! Brutal!