Shaw

Shaw Outage Report in Toronto, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Toronto come from postal codes M3M, M5P, M4P, M5R, M5A, M9N, M6E and M8X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Toronto, Ontario 11/20/2025 19:30

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Toronto, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, North York, Thornhill, Scarborough and Vaughan.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaNorth York Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • curt_h78 Curt H (@curt_h78) reported from Claresholm, Alberta

    @ShawInfo @shawinfo why is your TV and internet service so terrible? I know it is windy out but wow.

  • ShafRC Shafin Rehman (@ShafRC) reported

    @Shawhelp Just lost home internet and TV services in Surrey, BC. I'm assuming the incoming wind storm is causing a problems already?

  • wisteriavoyage Vivian Low (@wisteriavoyage) reported

    @Shawhelp my internet is down for 24 hours and I receive no signal on my modem. There’s no help received from the rep except telling me there’s power outage. All power outage has been restored and I can see my neighbor’s shaw modem is up but not mine. Please HELP!!!!!

  • Aniapaulinaf Aniapaulina (@Aniapaulinaf) reported

    @ShawInfo is there an issue with your systems? In Calgary atm I can’t get my VOD to work

  • athwal_iqbal Iqbal Athwal (@athwal_iqbal) reported

    @Shawhelp is Shaw internet down in south Burnaby? Rebooted all modem and routers, devices connecting to wifi but no internet coming through

  • Canadian_Jay jay (@Canadian_Jay) reported

    @jawnjang @Shawhelp is extremely exhausting to deal with. I honestly believe they have some of the worst customer service out there.

  • jawnjang Jawn Jang (장재현) (@jawnjang) reported

    Your service today has been absolutely abysmal @Shawhelp, what an utter embarrassment and disaster!

  • HunterTanja Tanja Hunter (@HunterTanja) reported

    @Shawhelp hey all, is there an outage in Lloydminster? My internet won’t connect. Tried rebooting / disconnecting cables three times. No luck. Can’t get any work done...

  • KCwvbc kc 🍩 🏴‍☠️🇨🇦 (@KCwvbc) reported

    @Shawhelp I saw that on your website but it says service will be retired when the hydro situation is fixed and it was fixed a while ago. We still have no phone, internet or cable.

  • Tehbigbear8 Barry Kachur (@Tehbigbear8) reported

    @Shawhelp Any issues in west Edmonton? Lost internet about 10 minutes ago