Shaw

Shaw Outage Report in Toronto, Ontario

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The latest reports from users having issues in Toronto come from postal codes M3M, M5P, M4P, M5R, M5A, M9N, M6E and M8X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Toronto, Ontario 11/23/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Toronto, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, North York, Thornhill, Scarborough and Vaughan.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaNorth York Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • HemmerlingLaura Laura Hemmerling (@HemmerlingLaura) reported

    @Shawhelp is there a problem in Stony Plain, AB? Connection is dropping intermittently.

  • PunkBobNoPants Patrick O'Donnell (@PunkBobNoPants) reported

    @Shawhelp your techs are just awful. Just hook a modem up and leave while insulting my parents. Sounds like you guys hire the best and brightest. Over the last 5 years, Shaw customer support has taken a giant leap forward into a giant pile of manure. Do better.

  • akaNanette jeepette (@akaNanette) reported

    @Shawhelp Thanks, it has been dropping out quite a bit in the last two weeks. I'll call if it happens again too record the incident.

  • CoastalBirthmom Morning Moe (@CoastalBirthmom) reported

    @Shawhelp Is there an outage in Vancouver? No signal even after restarting as per your online instructions.

  • TyrellCardinal Tyrell (@TyrellCardinal) reported

    @Shawhelp @Shawhelp Hello! Yes I tried reaching out and got connected with the Shaw technician employee ‘Ben.D’ from my area who was extremely helpful. However he said he didn’t want to go to saw con in order to fix the issue…?

  • dbekar81 Bex (@dbekar81) reported

    @Koosh604 @Shawhelp Their is an outage in my area of Coquitlam that they trying to resolve. My Internet cuts in and out as they try to fix it

  • Thebestcorey Corey (@Thebestcorey) reported

    @Shawhelp I’m well aware of that and the 48 hours it took for that to happen. Still not interested in customer feedback?

  • LadyDuskcaller Katherine Stevens 💉💉💉 (@LadyDuskcaller) reported

    @Shawhelp every day at 8pm cst my internet slows down. Installed a new modem literally this morning.

  • Thebestcorey Corey (@Thebestcorey) reported

    so I guess no? @shawhelp, not a single supervisor or manager who is willing to place a call back on this? over a week of service at less than a tenth of the speed paid for, two service calls, three interruptions, hours on with support in the past 40 days. #customerexperience

  • LadyDuskcaller Katherine Stevens 💉💉💉 (@LadyDuskcaller) reported

    @Shawhelp No timers are set and correct me if I'm I'm wrong; but wouldn't a timer turn off access and not slow it down?