Shaw

Shaw Outage Report in Toronto, Ontario

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The latest reports from users having issues in Toronto come from postal codes M3M, M5A, M4L, M4B, M6E, M6K, M4Y and M5R.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Toronto, Ontario 12/04/2025 23:50

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Toronto, Ontario

The most recent Shaw outage reports came from the following cities: Maple, Toronto, North York, Thornhill, Scarborough and Vaughan.

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City Problem Type Report Time
CanadaMaple Internet
CanadaMaple Internet
CanadaToronto TV
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SpartanOfHalo enzo (@SpartanOfHalo) reported

    @DookyFooky @Shawhelp Internet down? Cause internet been on but the pings are extremely bad can’t even connect to anything let alone. Northern Alberta Edmonton

  • beverage15 BCSTG (@beverage15) reported

    @Shawhelp Wow what do you think? I’ve reached out to your team NUMEROUS times. You guys have a serious problem and you are not getting it fixed. Why can’t you turn my old modem back online??

  • chanceharvie Chance Harvie (@chanceharvie) reported

    @Shawhelp Any update on when service will be restored? This is really ruining my Sunday night.

  • 604Hagarr Hagarr (@604Hagarr) reported

    *update* still not working. And @Shawhelp can’t revert modem. @TELUS I’m a free agent looking for a new team

  • abredohl Alyssa Bredohl (@abredohl) reported

    @Shawhelp my internet has been down all morning. I’m trying to work from home and hotspotting is not ideal for video calls. This happens often. I have done all the troubleshooting tips.

  • so___ber mad scientist (@so___ber) reported

    @Shawhelp I was promised a $0 mobile plan when I signed up for shaw home but now I know being asked to pay $10 per month. I ordered the SIM cards the same time that I got the connection but Shaw never delivered them even after asking again.

  • chanceharvie Chance Harvie (@chanceharvie) reported

    @Shawhelp Ok. Thanks again Don. While the lack of service is frustrating, the fact you're communicating quickly helps to take the "edge" off and spares Shaw my wrath. All companies should take note that this is the proper way to serve your customers.

  • grundil hal 🇨🇦 (@grundil) reported

    @Shawhelp I'm assuming that because you have 3 different issues going on around Calgary, my issue of intermittent internet (up down up down) is related to the other on going issues.

  • BrockyChris Chris Brockman (@BrockyChris) reported

    @Shawhelp I managed to decipher from your offshore Customer Service in Belize, that there is an outage in Okotoks. Is there an eta for services to be restored??

  • Inline4photo Shane V (@Inline4photo) reported

    @Shawhelp Service has been down for 10 days now Ranchlands area. Online Shaw CS telling me to just be patient. My WFH job is not as understanding. Might be unemployed soon, you guys hiring?