Shaw Outage Report in Toronto, Ontario

@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

@ShawInfo Internet down again. Almost everywhere.

@Shawhelp Can you at least tell us how long it will take to fix, people are suppose to be working from home. You support system couldn’t care any less to inform when will this sort out.

@Shawhelp pathetic service, no wifi or nothing all day due to a down pole in Cloverdale. How long does it take to repair this. Using data, can’t do any work today. Just pathetic

@Shawhelp I've been waiting on hold for FIVE HOURS for support and STILL no agent! Don't you think it's about time Shaw hires a SECOND AGENT? This is unacceptable considering Shaw is one of the few companies making money during the pandemic. HIRE MORE CUSTOMER SUPPORT!!!

@Shawhelp Hello, is the outage in Surrey impacting email in other areas of the Lower Mainland?

@Shawhelp internet went down in middle of a meeting. Been bad connection all day in YYC SE. is there an issue in this area?

@Shawhelp internet and cable@down since 7 this morning and still down!! Last update at 11am?!! Get your 💩together.

@Kromski1 @ShawInfo We had the exact same problem with Telus. Buncha commies. Thankfully we were able to get the second best fiber package for only $20 more than we paid prior so not an all out lose. We’d use 20+ gigs of data off our cellular cause it was so crappy but haven’t had one problem since

@staceykate1973 Bahahaha, hate that Google looks after their mail. Help was very ignorant when switch happened. Blamed me & Outlook when a whole lot of my emails just disappeared. Did my own research to solve. However @Shawhelp told me to not subscribe to so many channels if I wanted cheaper.

@Shawhelp @BeingVishav Any updates on this issue?