Shaw Outage Report in Toronto, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Toronto come from postal codes M5A, M5V, M6E, M4P, M5P, M9N, M3M and M8X.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Shaw
Shaw is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (66%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Toronto, Ontario
The most recent Shaw outage reports came from the following cities: Toronto, North York, Thornhill, Scarborough, Vaughan, Concord, Maple, Woodbridge, Markham and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| North York |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Thornhill |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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Justin T
(@MisterJustinT) reported
from
Toronto, Ontario
@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Cheung 🇨🇦
(@kencheungmd) reported
@Shawhelp Are you sure? There are some stations that come through without a problem at all. There has been no changes in my setup. This, as far as I know, has been a very stable setup. Nothing has been touched in over a year.
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Jared
(@Jare) reported
@Shawhelp furthermore, by not being public about the modem provisioning issue (which is affecting hundreds of customers, not “a small number”) and having support reps straight up lie saying it will be resolved *TODAY* (6 days ago) you have lost a customer.
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Shane V
(@Inline4photo) reported
@Shawhelp Service has been down for 10 days now Ranchlands area. Online Shaw CS telling me to just be patient. My WFH job is not as understanding. Might be unemployed soon, you guys hiring?
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CryptoHank
(@Traderhankhill) reported
@dubelyew_one @ShawInfo They actually posted at 2:30pm today (problem resolved blah blah)… two hours later it all broke again and they put strike through on that post and reopened the outage. It’s legit going on day 5 now of no internet. I’ve lived in 6 Canadian provinces and never had this issue
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Jared
(@Jare) reported
@Shawhelp did you know your back end team has been “aware” of this modem provisioning issue for over a week? Are they still going to fix this “asap”? I guess it takes at least 6 days of a service outage to admit there’s a problem
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ronno
(@ronproulx) reported
@Shawhelp I am looking to get a push message saying "internet is down". I get a push for my bill. why not a push for "service not working". makes sense ya?
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Andre Yim ⚛️
(@andre_yim) reported
@Traderhankhill @ShawInfo Seems like you're out in the West like me. To make things worse, climate change isnt making it any better. Landslides and forest fires can cause damages to the fiber as well. We'll definitely be seeing more service interruption in the coming years
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Hagarr
(@604Hagarr) reported
*update* still not working. And @Shawhelp can’t revert modem. @TELUS I’m a free agent looking for a new team
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mad scientist
(@so___ber) reported
@Shawhelp I was promised a $0 mobile plan when I signed up for shaw home but now I know being asked to pay $10 per month. I ordered the SIM cards the same time that I got the connection but Shaw never delivered them even after asking again.
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Matt Hickey
(@MattPaulHickey) reported
@TraceyMWoy @Shawhelp Easy fix if you've got the option, change providers! Shaw has shown that they don't care to have your business.