Shaw outages and service status in Cartier, Manitoba

Problems in the last 24 hours in Cartier, Manitoba

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cartier, Manitoba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Cartier, Manitoba

Latest outage, problems and issue reports in Cartier and nearby locations:

• 
  The Earl of Elie (@TheEarlofElie1) reported 42 minutes ago from Cartier, Manitoba

  Ok @ShawInfo you have exactly 1 hour before puck drop to fix my signal before I lose my ****

• 
  The Earl of Elie (@TheEarlofElie1) reported 45 minutes ago from Cartier, Manitoba

  Is @ShawInfo a branch of @AirCanada because I have been on the phone with them for the last 3 hours and there costumer services is identical 3 hours of my life I will never get back

• 
  The Earl of Elie (@TheEarlofElie1) reported 47 minutes ago from Cartier, Manitoba

  Just got home from Winnipeg only to find out our @ShawInfo is down no cable no internet no phone and the earliest they can get someone out is 19 January unacceptable

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tyler ❄☕☃ (@Valomir) reported 5 minutes ago

  @Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.

• 
  Dave (@Danrek77) reported 5 minutes ago

  @Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service

• 
  Rick Alsop (@RickAlsop) reported 7 minutes ago

  @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

• 
  sarah (@punkwich) reported 7 minutes ago

  lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

• 
  nobody.hky (@nobodyhky) reported 10 minutes ago

  Another outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.

• 
  Drimint (@RisenRealm) reported 10 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Ugabug (@MaryPChipman) reported 10 minutes ago

  @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 10 minutes ago

  @Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.

• 
  O.A (@dae_j01) reported 17 minutes ago

  @Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.

• 
  RogersHelps (@RogersHelps) reported 19 minutes ago

  @jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric