Shaw Outage Report in Charlottetown, Queens County, Prince Edward Island

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (58%)

2. 

   TV (18%)

3. 

   Wi-fi (11%)

4. 

   Total Blackout (7%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Not-in-Hawaii Chad 🌸 (@ChadOhman) reported 2 minutes ago

  @JulieRohrYEG @ShawInfo Get yourself a 50ft ethernet cable. Plug directly into Shaw's router. If it's not any better it's Shaw's problem. Next step? Ditch Shaw.

• Kevin Barrowcliff (@🏡) (@KBarrowcliff) reported 5 minutes ago

  @Shawhelp Why is my ‘SHAW’ Blue curve modem not keeping the correct time? When I try to set up a downtime feature and I set it for 10 PM shut off and 4 AM to turn on the stupid thing shuts down at 4 PM and turns on at 10 PM? Can anybody there tell me why and how to fix it?

• Wesley Burwash (@wesburwash) reported 6 minutes ago

  @Shawhelp is internet service down in Sherwood Park?

• caryn (@carschick) reported 6 minutes ago

  @ShawInfo i have been on hold for 1.5 hours for customer service now and that doesn't include earlier when you guy Germain hung up on us. Our internet is ****** and I need it fixed asap. Its been crap for months now.

• Digi (@turbulentio) reported 7 minutes ago

  @JulieRohrYEG @ShawInfo 4/ The list displayed in Netspot, under the ssid heading, is a good indication if dominant neighborhood provider is shaw, telus, or another vendor. Another way to confirm if the signal coming into your home is poor is to connect to the ISP device with an ethernet cable.

• caryn (@carschick) reported 8 minutes ago

  @Shawhelp your customer service just disconnected me off of hold....#notahappycustomer

• Bradley Reschny (@Bradley_Reschny) reported 9 minutes ago

  @ShawInfo ok what ******** my wifi has been absolutely terrible recently in Dawson creek pouce coupe area it's making me consider switching internet providers

• Stephen Walker 🇨🇦 (@steveinburnaby) reported 10 minutes ago

  @JulieRohrYEG @Shaybeerta @ShawInfo If you have gigabyte service to your wireless, you will have a 100 times more speed if you change from wireless to being wired in. If you don't have an RJ45 port on your computer, a dongle to give you a RJ45 port by plugging into one of your USB 3 ports is pretty inexpensive

• geoff (@KestrelYYC) reported 11 minutes ago from Calgary, Alberta

  My @ShawInfo Internet just went down.... #yyc

• ... (@DwightLester) reported 13 minutes ago

  @JulieRohrYEG @tish_A_tish @ShawInfo Cat 5 or cat 6 cable directly from modem to laptop. Problem fixed