Shaw

Shaw Outage Report in Charlottetown, Queens County, Prince Edward Island

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Charlottetown, Queens County, Prince Edward Island 02/16/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ronproulx ronno (@ronproulx) reported

    Any idea why my internet is down @Shawhelp

  • WarKy12 Kyle Warren (@WarKy12) reported

    How @ShawInfo has treated my girlfriend during the pandemic is horrible! I will NEVER use Shaw and will tell everyone I know to not use them as well... shame on you Shaw!!

  • BordFan Bob Heiss (@BordFan) reported

    @Shawhelp Any problems in Lake Country BC. Internet is extremely slow all of a sudden.

  • n_nrivera Mel Rivera (@n_nrivera) reported

    @Shawhelp I am on hold on the phone for quite some time now. Is there a service disruption at 8802 Franklin Ave Fort Mcmurray? This is a business account. We have unhappy customers.

  • dimepwnz dimepwnz (@dimepwnz) reported

    @ShawInfo is this a joke? Shaw is trying to charge me for the previous residents unpaid internet bill for me to set up internet...? Wtf?

  • BrianGervaisYYC Brian Gervais (@BrianGervaisYYC) reported from Calgary, Alberta

    @Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!

  • Ralffy6 Ralffy (@Ralffy6) reported

    @Shawhelp @YMattspokemon But you still don't help, I have two technician cancel. Is this how you do business now

  • gcharach Gayle Charach (@gcharach) reported

    @Shawhelp Internet & TV down since last eve. Soonest you can send support I was told is Thursday????? I hope you will also reduce my billing cycle by the 4+ days of ZERO service. And you can expect my bill for 4 days of lost wages as I can’t work without this service.

  • AmethystAnswers Christina Workman - WP Contributor (@AmethystAnswers) reported

    @Shawhelp internet is down and sounds like half my neighbourhood is having the same issue. #mckenzietowne in #yyc no issues reported on support page. What’s going on?

  • ___rhia___ ʀʜɪᴀ 🐦 𝕤𝕟oo𝕥 (@___rhia___) reported

    .@Shawhelp Just had a horrible experience with Shaw Support. Tried to get assistance in figuring out my passed father's email situation, and was hit with the least amount of help I've ever received from a chat support. Took a transcript. Just absolutely sub-par.