Shaw

Shaw Outage Report in Charlottetown, Queens County, Prince Edward Island

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Charlottetown, Queens County, Prince Edward Island 01/14/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewErnst Andrew Ernst (@AndrewErnst) reported

    @Shawhelp yo my internet is down in high park Edmonton

  • VI_CYC SR (@VI_CYC) reported

    @Shawhelp I am trying to use the chat on the website to get support with the app. First time I got logged out so I started over with a new agent and now it says error. It shouldn't be this hard. I don't want to wait and then provide all my account information a third time

  • Lorrain71007558 Lorraine (@Lorrain71007558) reported

    @Shawhelp about 1h no internet in Dalhousie NW Calgary near Edgemont that had an outage. Is there an outage for us too?

  • LisaAnnDoyle Lisa Doyle (@LisaAnnDoyle) reported

    Hey @Shawhelp I am on day 3 of spotty internet. From neighbors on my local neighborhood app I have seen that it is a known line noise issue and that you are working on it although it is not listed on your outages website. Any eta on fix? I'm in Chinook Park Calgary.

  • GordonMiller Gordon Miller (@GordonMiller) reported

    @Shawhelp I’m not at the Resort right now. Has the issue been resolved?

  • JWillington1 Jollean Willington (@JWillington1) reported

    Nearly 4 hrs on phone with @Shawhelp tech & billing = Zero help & arguments - for real. Turns out 2 way splitter was put in upside down in 2019! They have Zero records of my support or service calls. Refused to connect me with supervisors #ShawNoGo I'm moving to @TELUSsupport

  • woe_UwU Jarrett Motz (@woe_UwU) reported

    @Shawhelp My internet keeps disconnecting and getting DNS errors. It's been happening for the last two days.

  • IanRVic Ian Robertson (@IanRVic) reported

    @Shawhelp I spoke to my rep at Telus and the exact same request is done on the same phone call and takes 10 minutes or less... someone at Shaw who cares enough to solve problems and not queue things would be appreciated - DM me for contact info

  • HomerSakai Go Pack new season 2022 (@HomerSakai) reported

    @Shawhelp To watch TSN streaming, do you have to have TV package ? My friend has Shaw internet service but not TV package… only want to watch 1 CFL on computer…

  • SQuarton80 Sharon Quarton (@SQuarton80) reported

    @Shawhelp No signal for current input device. I am getting sound but not video, have cycled the box 3 times. 100 Mile House BC