Shaw

Shaw Outage Report in Charlottetown, Queens County, Prince Edward Island

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Charlottetown, Queens County, Prince Edward Island 12/17/2025 13:25

December 17: Problems at Shaw

Shaw is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • salman5220 salman khan (@salman5220) reported

    @Shawhelp what is the reason for the service interruption in Coral Springs Calgary? I have no internet or home phone.

  • digimat digimat (@digimat) reported

    Is there even a more sleazy or dispicable company than @ShawInfo ? Advertising “Hybrid” Fibre that’s not even Fiber to your door at infalted prices. Forced to jack up your Internet rates because you failed to adapt to your customer needs. #byefelicia

  • mitglick marilyndishes (@mitglick) reported

    @Shawhelp I’d like to be able to watch the rental I have available until tonight on a different tv and network can I do that ?

  • lacroix_faith Faith lacroix (@lacroix_faith) reported

    @Shawhelp Will the account be refunded for the time Shaw was unable to provide service?

  • jhshirley Jeff Shirley - tech CEO, beekeeper (@jhshirley) reported

    @Shawhelp sent you DM. Nobody answering phones. Gave up for today. Terrible service.

  • Crackmacs cm (@Crackmacs) reported

    @PhilOllenberg @Massonite Same here. What happened, @Shawhelp? Our internet is suddenly so bad we cant use any internet while kid is in online school during the day or everyone's connection lags out and is unuseable.

  • rdavemacdonald Dave Macdonald (@rdavemacdonald) reported

    @Shawhelp our cable and TV is down again in Murrayville 😠

  • jamiefriesen James is planning a Socially Distanced Christmas (@jamiefriesen) reported

    "We disconnected your mother's phoneline at her long term care home on December 23. Merry #Christmas from #Shaw" Did I get an apology or a credit when I called? Of course not! Worst customer service ever @Shawhelp @ShawInfo

  • NuvoSalesGroup Nuvo Sales Group (@NuvoSalesGroup) reported

    @Shawhelp Can't answer emails when your internet is down... Like it is right now... In South Surrey...

  • OscarLFY23 Oscar Li (@OscarLFY23) reported

    @ShawInfo I am extremely disappointed with your service. I required a simple change of address on 26th Dec morning. And I hoped to use wifi in my new address on 28th Dec. However, I still cannot activate the wifi modem. I have contacted shaw 3rd time already