Shaw

Shaw Outage Report in Charlottetown, Queens County, Prince Edward Island

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Charlottetown, Queens County, Prince Edward Island 02/20/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MoveThrough Alexandra Staseson (@MoveThrough) reported

    @Shawhelp I’ve been trying for weeks. You folks can send me the dm. And find the appropriate person to read through chat transcripts, where you’ll see multiple requests for assistance. Thanks. (Wish I was paid by the hour for how many hrs it takes to have support for services I pay for).

  • SpencerHodgson2 Spencer Hodgson (@SpencerHodgson2) reported

    @Shawhelp what’s with the spotty service lately? Last 4 days tv has frozen internet is operating 380 mbps slower than what I pay for… maybe time to go to a competitor with competent service

  • KarenDunfee1 Karen Dunfee (@KarenDunfee1) reported

    @Shawhelp Shawmail is not loading or sending. Is this an issue at Shaw?

  • ccarrotzero /cιαɾəncəº (@ccarrotzero) reported

    @Shawhelp I have tried the instructions on that page. Also the only thing provided by your tech. It did not work. I was never prompted to download/install iOS Profile. Hence cannot connect to ShawPasspoint. ShawOpen is the only one that works.

  • EeLosie RosieLonglastname (@EeLosie) reported

    @Shawhelp Good morning, is there an internet outage in DT YYC this morning? WFH is a challenge with no net :)

  • Vanderfluit Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia

    @Shawhelp Convenient you shut down just as your service goes out.

  • tundrascott Tundra Scott (@tundrascott) reported

    @Shawhelp ... but that doesn't work anymore. I tried it on multiple remote/receivers. How do I set it back to the short skip intervals?

  • Iamdivine6 Emily Jason (@Iamdivine6) reported

    @Luciemjackson @Shawhelp Had similar issues with mine but I was referred to zbctech on Instagram and he got mine fixed I recommend him

  • Vanderfluit Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia

    @Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕

  • bobbeddowcomic bob beddow (@bobbeddowcomic) reported from Beaumont, Alberta

    A breakdown of my @Shawhelp , shaw #customersupport , and the shaw store SHAW-How can we help you. ME-You can give me the deal I was assured I would get. SHAW- No, no, other than keeping our word. ME- I would like the package deal I was promised. SHAW- Yeah, no.