Shaw

Shaw Outage Report in Charlottetown, Queens County, Prince Edward Island

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Charlottetown, Queens County, Prince Edward Island 12/01/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanSABC Ryan ⛏️🌲🛢️ (@RyanSABC) reported

    @Shawhelp It's really a dime.question....either your known outage is a problem beyond the area it's known in...or it isn't.

  • RyanSABC Ryan ⛏️🌲🛢️ (@RyanSABC) reported

    @Shawhelp It's really a simple question....either your known outage is a problem beyond the area it's known in...or it isn't.

  • BMGAuto BMG Automotive - Brendan Grant (@BMGAuto) reported

    @Shawhelp Was upsold a new modem & Bluecurve recently. Returned old equipment. Received email stating old equipment was received. Now getting charged $100 for unreturned equipment & 20 mins later, your support person on the phone has no idea how to fix this.

  • OscarLFY23 Oscar (@OscarLFY23) reported

    @Shawhelp is wifi down in richmond bc?

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp Funny, support says it's been reported and a technician was already on the way.

  • Bogey_Putt Lynelle (@Bogey_Putt) reported

    @Shawhelp tecnician came today to fix an issue with inconsistent cable and internet. Left saying it was an issue with the line, but that it should work the way it was until the line crew could be dispatched. Have now been on the line with support for 45min as we have NO CABLE 1/2

  • saskatoonwinmar WINMAR Saskatoon (@saskatoonwinmar) reported

    @Shawhelp That’s disappointing. I don’t understand why Saskatoon North Industrial has so many phone and internet outages. There are a lot of businesses in that area. Is it just Shaw services that have trouble or Sasktel too?

  • ThatFunHouseGal 🇨🇦 Erin*YES im still wearing my mask*Kucharski (@ThatFunHouseGal) reported

    @Shawhelp good morning! Over a month ago I requested via a FB form for someone to call me regarding my value plan. It expired at the beginning of Sept. No call. Tried the chat in the app - it was a joke, got nowhere Can you help me? #anirritatedcustomer #yeg

  • modsqod Lisa Butt (@modsqod) reported

    @Shawhelp When switching to Shaw Mobile, am I able to change plans if I need to, after a few months of service?

  • Kmama70 Tracy (@Kmama70) reported

    @Shawhelp Good evening, can you please help me in explaining your TV packages? I have looked at the website and I do not see prices for a basic package. My mother is moving and would like a basic package, she may add some channels to it.