Shaw Outage Report in Chelmsford, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Chelmsford, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 13: Problems at Shaw
Shaw is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (54%)
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TV (16%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (8%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Leitch
(@Bryan_Leitch) reported
@chx @nick_thompson @Shawhelp When I verbally agreed to a 2 year contract this month, the sales guy checked my modem and said I’d be good for 750/100. After agreeing to the deal, I only got 750/25. Called him back, he said “oops, looks like there’s an issue in your area and gave a $25 credit. It’s a joke.
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EK99
(@EK9918) reported
@Shawhelp @YEGonewheel Been out for 3 hours on the coldest day of the year. 2nd time in a month it's gone down in Oliver for hours. Not a great look.
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Elise Warren
(@EliseWarren20) reported
Hey, @ShawInfo, at what point in the last couple days did you decide to totally give up on internet service altogether? I can understand an outage of a few hours, but 2 days of wifi lasting for 20 only minutes at a time is a bit much. Do better.
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Jeff Vickers
(@JeffInVanBC) reported
@Shawhelp More accurately, you train your online representatives to follow a script and logic pattern. They are far to zealous for booking an appointment with a trained technician as they have no knowledge of fixing problems themselves.
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K. J. Werzun 🐾🐾
(@KWerzun) reported
@Shawhelp So now, during the World Junior Hockey championships, with Canada playing tonight, no less, the cable is down…since 4:30 pm PT and wifi is down again. Really?!?!?
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Speaker of truths!
(@NikkiStyxx) reported
@ShawInfo thanks for the useless help online today. I can’t even order a remote control for my cable box. Guess I won’t be needing the box anymore. Trash!
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StockBoy604
(@StockBoy604) reported
@Shawhelp Lately my Shaw BlueCurve Cloud PVR has been not recording properly or maybe won’t playback properly. Is there a reset fix for this?
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Kim Parkes
(@ParkesKimL) reported
@Shawhelp you’re help isn’t very helpful. A part you supplied malfunctioned and I have to pay to replace it. A service you say you provide doesn’t work and customer service gives me the runaround…. Telus is starting to look like a good option right now.
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Speaker of truths!
(@NikkiStyxx) reported
@TELUS any chance you have better customer service? Getting the run around with @ShawInfo is starting to ruin my day.
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Cancer sucks 😔
(@kosherfranks) reported
@Shawhelp why doesn’t The #Shaw cable package have the HD version of the NFL Network channel? It is really quite ridiculous