Shaw

Shaw Outage Report in Greater Sudbury, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Greater Sudbury, Ontario 11/13/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • opiatedforty9 Rudy the Red-Beaked Reindeer (@opiatedforty9) reported

    @Shawhelp @nflnetwork seems to be down?

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp Thanks fr your reply, but I've had to go all the way to the CRTC because, during an earlier sim sub issue, Shaw support _lied_ to me all the way up to management and told me sim sub wasn't Shaw's responsibility. I'm not going down that whole again.

  • RozDB Roslyne Buchanan (@RozDB) reported

    Anyone else in Penticton having Internet problems @Shawhelp ?

  • TheLeathal13 Snack_Bites_Pete (@TheLeathal13) reported

    @Shawhelp Thanks for nothing. Going to find somewhere to watch the game. You’ll be getting our cancellation of service notice soon.

  • TheLeathal13 Snack_Bites_Pete (@TheLeathal13) reported

    @TatumLee19 I’m glad it is. My cable and internet just crapped out. @ShawInfo was no help so I had to find an alternative solution.

  • bayanalhorani Bayan Tweeq (@bayanalhorani) reported

    @Shawhelp when I told them my problem has been not resolved for 6 months, they said not our problem you have to pay, they don't give a sh, and they don't care about the customer. Don't go with them telus is the best.

  • MatthewLiPiano Matthew Ming Li (@MatthewLiPiano) reported

    @Shawhelp Internet is down in Richmond…is this a known issue?

  • Whofreak555 Whofreak555 (@Whofreak555) reported

    @Shawhelp @maharmallory I’ll save y’all a click. Turn it off then on. If that doesn’t work, turn it off then turn it on. If that doesn’t work, turn it off then turn it on. Don’t bother with support cause they’re just gonna tell you to do that over and over again till they give up. Hope this helps! :)

  • LucaFilipozzi Luca Filipozzi (@LucaFilipozzi) reported

    Would be appropriate for @Shawhelp to post whether CPE are vulnerable to log4j issue. BRT doesn’t have an answer, yet. I’d have thought the seriousness of this issue would have resulted in expeditious identification and resolution.

  • Koodo97749928 Yus Yorhead (@Koodo97749928) reported

    @ShawInfo why was your web portal "my account" maintenance not listed on your website as a planned outage for Dec 12/13? It's been down for hours