Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 01/04/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    @SocMedGirlyyj @Shawhelp Our power went out briefly in Fairfield. I checked the BCHydro site for reasons and I saw the outage in Saanich. It said that the number of homes affected in Saanich was... are you ready for this... "12". ???

  • RogerDoucet Roger Doucet (@RogerDoucet) reported

    @Shawhelp I am embarrassed to say I am a shaw customer

  • jloutet79 JL (@jloutet79) reported

    @Shawhelp You guys having Internet problems in the tri -cities? Seems internet services are down.

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    @Shawhelp Just did. Let me know how I can help.

  • pfarries Patrick Farries (@pfarries) reported

    @Shawhelp do you have any updates on outage INC0999636? It’s not listed on the service status page but support says it’s an active outage and has been since 12pm MST

  • RyanStoneman Ryan Stoneman (@RyanStoneman) reported from Ritchot, Manitoba

    @Shawhelp internet has been down all morning in st adolphe

  • Kuljeet33010119 Kuljeet (@Kuljeet33010119) reported

    @Shawhelp When ever you try to contact shaw it's so frustrating can't do chat can't phone them just wait for hours .shaw support system sucks

  • Lhatseri tshakya ཚེང་ཤཀྱ་ (@Lhatseri) reported

    @ShawInfo @Shawhelp Received a text msg saying, "you successfully made changed your rate" I did not make the change. I phoned the number provided. Received no help, tried to chat online, no help.

  • macrae_donnie D Mac. (@macrae_donnie) reported from Vancouver, British Columbia

    @FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

  • NahNahNahtahlee nah nah natalie ❤️ (@NahNahNahtahlee) reported

    @ShawInfo doesn't give a **** about people. Explained multiple times that because the government has withheld CRB since NOVEMBER I can't magically pay them. Instead of being understanding, they charged me interest and cancelled my account anyway. After 10 years. Nice work guys.🤬