Shaw

Shaw Outage Report in Cold Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 12/08/2025 18:40

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MrGozno GOZNO (@MrGozno) reported

    @ShawInfo you are literally the worst. Youre customer service is embarrassing. Thanks for helping me choose my future provider

  • rholmes__ Holmes (@rholmes__) reported

    @Shawhelp @aylataryn How about updating your shitty ******* outage page. This is beyond pathetic, cannot wait to switch to Telus PureFibre

  • kaclk Kayle Clark (@kaclk) reported

    5 hours now since the @shawinfo @Shawhelp outage and still no official explanation or ETA for restoring vital services for people. They need a whole new comms department at this rate.

  • MrGozno GOZNO (@MrGozno) reported

    Me: Hey shaw I want to pay my bill so you don't disconnect my internet. @shawinfo : don't ever speak to me, give us your money and we'll disconnect your service

  • CanadianWookeyz B Heine (@CanadianWookeyz) reported

    @Shawhelp it the net down in malbourgouh

  • MrGozno GOZNO (@MrGozno) reported

    Hi! We're @Shawhelp @ShawInfo we make sure our customer service reps can only confirm or deny information. Its completely unreasonable to allow them to provide any other kind of service And we'll call it progress

  • alan_dickenson Alan Dickenson (@alan_dickenson) reported

    @Kelly_A_Bee @ShawInfo Been down since noon apparently. Crews are working on it, last update was @ 5:30pm saying it would be a few hours. Which seems promising

  • rholmes__ Holmes (@rholmes__) reported

    @Shawhelp @LouisPhilSluggr He lives in south east Edmonton, you know the only place that has an outage on your shitty website right now. Thanks for that descriptive update 3 hours ago. “There’s a problem”. Yeah no ****, probably why there’s 25+ people bitching to you on Twitter

  • Jon01537027 Jon (@Jon01537027) reported

    @Shawhelp is it just Edmonton without an outage or is Vancouver as well?

  • kaclk Kayle Clark (@kaclk) reported

    Currently stuck listening to @cbcradio since @ShawInfo TV and internet is still down.