Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 01/23/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • shoanah shoana harrower (@shoanah) reported

    @Shawhelp Why is my wifi so slow and I can't even use my phone on my house while I'm on it???

  • mitchc45856190 SonicDude (@mitchc45856190) reported

    @Shawhelp Just watching Pennywise and the tv screen froze for 10 seconds. Then went black for 2 minutes then came back. Then 5 minutes later went black again. Sure would have been nice if that Shaw tech came during the appointment time today to fix the signal strength issue.

  • rskCloverdale RSK@Cloverdale (@rskCloverdale) reported

    @Shawhelp Hi. I am from Surrey, Cloverdale area and my internet doesn’t work. Can you help

  • loves2hunt1 outdoors (@loves2hunt1) reported

    @Shawhelp our internet has been down for 24 hours and on and off for great past 2 weeks. My granddaughter cannot do her school work and our cell phone data is costing us a fortune. What's going on? Dryden Ontario

  • crimson_chaos13 crimson_chaos13 (@crimson_chaos13) reported

    @Shawhelp why is it when I call in and request a call back rather than wait on hold then I get an auto call back, told I'm number one in the queue and am still waiting on hold over 40 minutes? This is awful service. A call back should be a real person.

  • BoobugB Boobug B (@BoobugB) reported

    @Shawhelp Internet keeps going on and off in Edmonton Evansdale area. Problem at Shaw? Not list on your website as an outage.

  • mitchc45856190 SonicDude (@mitchc45856190) reported

    @Shawhelp Just wasted 2 hours waiting for a Shaw tech who never showed up to check our tv signal which is bad then another hour on hold for Shaw support trying to find out what happened to the scheduled appointment. When Shaw Rep finally picked up they had no excuse for why

  • JamesieK JimmyK (@JamesieK) reported

    @Shawhelp It was just a short outage that time. Sorry for not replying earlier

  • will_deghill Will Hill (@will_deghill) reported

    @Shawhelp Hey, I'm having an issue where my internet goes down multiple times a week. It usually lasts about 15 to 20 minutes... Just wondering if there is a fix for this?

  • ThankyouGoldy Thankyou Goldy (@ThankyouGoldy) reported

    @Shawhelp why Your Techs Never Show up for Appointments , I am working from home and moved in new house recently. Need Internet as my life depends on it, Its been a week since no internet and shaw has no answer for me. Why ? #Bc #Chilliwack #Shawdisappointment