Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 11/28/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GrewalGrew10 Gurvinder Grewal (@GrewalGrew10) reported

    @Shawhelp how long it’s gonna take u guys to fix it

  • DVDWLAY 𝓣𝓱𝓮 𝓚𝓷𝓲𝓰𝓱𝓽 𝓜𝓪𝔂𝓸𝓻 (@DVDWLAY) reported

    @Shawhelp You have just lost a customer.

  • McNameeJason Jason McNamee (@McNameeJason) reported

    Dear @Shawhelp, My elderly father recently lost his wallet and has a new CC. We tried to login to Shaw website but may have forgotten some credentials (and we sure tried!!). Your phone help desk is exceedingly unhelpful. How are you going to help him? Can you just call him?

  • jessnoble1 jessica noble (@jessnoble1) reported

    @Shawhelp Need help with #UFC276

  • DVDWLAY 𝓣𝓱𝓮 𝓚𝓷𝓲𝓰𝓱𝓽 𝓜𝓪𝔂𝓸𝓻 (@DVDWLAY) reported

    @ShawInfo This is ****** ridiculous. 14 hours no service. Surely you will be compensating your Surrey BC Customers... right? I think I am calling Telus in the Morning.

  • Jaskamal7781 Jaskamal (@Jaskamal7781) reported

    Hey @Shawhelp Can someone please care to clarify what's happening in surrey, BC. It's almost 24 hrs with no internet service and the wait still continues. What kind of problem is it going on there and when's the expected repair time.

  • DerekAmsbaugh2 Derek Amsbaugh (@DerekAmsbaugh2) reported

    @Shawhelp Hi, is there an issue with Shaw tv boxes as I turned on my bedroom tv to watch the football game and it says error

  • mrjdlly Michael Donnelly (@mrjdlly) reported

    Hey @Shawhelp getting really ****** disappointed with this **** up

  • KatharineTodd_ Katharine Todd Millar (@KatharineTodd_) reported

    @Shawhelp any information on an outage in Vancouver (Arbutus Ridge area)?

  • stripperdj Nicholas Rage (@stripperdj) reported

    @Shawhelp my answering service has been switched to Chinese prompts. How do@I switch it back to English? I can’t speak Chinese, so I can’t understand what she’s saying.