Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 12/13/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • extratechy Extra Techy: Just Techy, but so Extra (@extratechy) reported

    @gingrbredbeauty @ShawInfo FIX IT KENNY

  • jamrock18 Kim Webley (@jamrock18) reported

    @Shawhelp any news on an outage in Bridlewood, Deep SouthWest in Calgary?

  • mitchel4658 mitchel (@mitchel4658) reported

    @Shawhelp Internet is down for me. West St. Paul, MB. Do you have an ETA on resolution?

  • IslandLooter 🇨🇦 Failed Saving Throw (@IslandLooter) reported

    @gingrbredbeauty @ShawInfo Can verify @shawinfo seeing her connection go down regularly. I remember having the same when I was a customer previously and it was your installers draping cables over fences in people's yards and leaving them.

  • kannibal25 Terry Thomas (@kannibal25) reported

    @GlenMah @ShawInfo @Shawhelp Calls should be recorded. Call in if you have the date and time to find out who the rep was. Failing that, they can use the work order that upgraded your father's service to ID the rep. I doubt the rep would document this but you never know.

  • DevonO7 Devon (@DevonO7) reported

    Hey @ShawInfo ALL OUR INTERNET is out at @hastingsraces why wont you have someone come fix it!?!?!? Im paying for TWO premium internet packages the least you could do is fix it!!

  • LJ_Monster LJ Goalie Monster 🥅 (@LJ_Monster) reported

    So i called @Shawhelp for a tech to come to the house. Both confirmations said to wear a mask. So I did. I would have regardless. The tech shows up an hour late with no mask and never offered to put one on. I hope he’s vaccinated #covidab 😡

  • seesthedanger SteveO (@seesthedanger) reported

    @Shawhelp My connection has been awful for over a week now bouncing from 144.4 Mbps if I'm lucky to 7 Mbps then suddenly just disconnecting. You said to call 1-888-472-2222 which I did & the recorded message says it will be 45 minutes before anyone will talk to me. Seriously? 😡

  • McTrotszky Jason Duncan Keith (@McTrotszky) reported

    @GlenMah @ShawInfo @Shawhelp My parents were a 20 year customer. Switched to #Bell for rural satellite. Excellent customer service. Shaw had basically mailed it in.

  • Mscott_77 Mason Scott (@Mscott_77) reported

    @Shawhelp Super slow and always need to reset the router