Shaw Outage Report in Cold Lake, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cold Lake, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (66%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Cold Lake, Alberta
Latest outage, problems and issue reports in Cold Lake and nearby locations:
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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NW
(@nwetsch) reported
@Shawhelp No wifi in NE Edmonton. Service has been poor and cutting in and out for days now down completely. Any ideas when it will be back up?
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Chuck Simundson
(@chucksimundson) reported
@Shawhelp It turns out you can put in a submission under "My Voice" and "other.". I would have thought that referred to phone service - but okay.
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orthojake
(@saphzsaphz) reported
@BAskari247 @Shawhelp Same issue here in Northern Ontario
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B Madsen
(@BMadasHell) reported
Nice to know @ShawInfo @Shawhelp only cares about its customers when it's time for a renewal. Your policies on upgrades and changes are out of date and not inline with your competitors. You lost a customer today! #crtc
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Dreamer
(@hosneara_k) reported
@Shawhelp This is getting ridiculous. Almost 4 hours and still no solution.
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Sandra Porter
(@4pawprintz) reported
@Shawhelp All good, I phoned in and got the help I needed.
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Dean Edmonton
(@DeanEdmonton) reported
@ShawInfo do you know that the cable in the Crossing at Rivers Edge are is not working right. It keeps freezing up. Restarting the blucurve and the tv box doesn't solve it.
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Amy Bado
(@AmyBado) reported
@ShawInfo I need a Tech department supervisor to contact me please. I have called four times (over an hour each time) and have been promised resolution (x4) but nothing has been done.
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B Madsen
(@BMadasHell) reported
@Shawhelp I already dealt with your customer service supervisor this morning and I don't need to go hide into a DM because you don't want the public to know how much you don't value your long time loyal customers by allowing them to upgrade while in a contract.
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Bassem Askari
(@BAskari247) reported
@Shawhelp Sounds like others have the same issue. If I wanted to feel like I was watching illegal streams online I’d do that, not pay for the experience