Shaw

Shaw Outage Report in Cold Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 12/03/2025 20:15

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • laylaaaac Layla (@laylaaaac) reported

    @Shawhelp is there an internet outage in Calgary???

  • hennessey61 Jason Hennessey (@hennessey61) reported

    Why is @ShawInfo internet the worst? I swear I have to reset my internet modem every 2 days

  • lululmw Linda Webb (@lululmw) reported

    @Shawhelp Is the internet service in Vancouver down?

  • RiverCate RiverCate 👁❤️🇨🇦 (@RiverCate) reported

    @Shawhelp @cable_shaw COME ON! I pay a lot money for your services every month. Cable is sticky and shows keep freezing. WHEN will you fix it? I’m in Winnipeg.

  • jessithomsonbc Unacceptable Jessica 🇨🇦 (@jessithomsonbc) reported

    @Shawhelp So your supervisors can no longer turn on internet which has already been paid and was suspended in error for 24hrs? Seriously? I'm cancelling and your operators are disgraceful. Shame on you shaw. Shameful policy, shameful customer service disloyal to your customers

  • thorzNxsty_ Quintin (@thorzNxsty_) reported

    @ShawInfo why is your internet still down 4 hours after scheduled maintenance?? FIX YOUR ****

  • laylaaaac Layla (@laylaaaac) reported

    @ShawInfo is there an internet outage in Calgary ???

  • Lycansshadow Pup Shade The Mutt (@Lycansshadow) reported

    @TELUS @TELUSsupport I 👏 your customer service. Been a mobile cust. for 12 years. Was gonna upgrade my home Internet from @ShawInfo do to constant reliability issues. But there is no fibre here. Oh and I've been on hold for an hour just to ask if it coming.

  • Linda33527036 Linda (@Linda33527036) reported

    @Shawhelp is internet and TV down in carstairs alberta

  • JeffreyLove5 Jeffrey Love (@JeffreyLove5) reported

    @ShawInfo @Shawhelp having a heck of a time trying to convince your Shaw Mobile service staff they should fix the mistakes made when I signed up - are they really not given any training in customer service? Seems that way. #shawmobile #falseadvertising #badservice