Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 12/02/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BL2LOVER69 BL2LOVER69 (@BL2LOVER69) reported

    @Shawhelp @Shawhelp My FibreX is just flashing amber for the last 45 minutes. I have restarted it at least 5 times. Any help??

  • ycmmat mike (@ycmmat) reported

    i used to really like @ShawInfo but has their customer service ever gone downhill. what an absolute NIGHTMARE to deal with. always have to talk to five different people to try and get issues solved.

  • 1soulsailor Debra. I am. (@1soulsailor) reported

    @PaulDoroshenko @Shawhelp yep Shaw sucks

  • amfriesen AM Friesen (@amfriesen) reported

    sadness @Shawhelp TV not working - TWO days tech help + many previous days w/o @weathernetwork wait SIX more days b4 physical tech help available - can record & watch things but major sadness for those who need live updates - gonna have to figure compensation once fixed @ShawInfo

  • shoanah shoana harrower (@shoanah) reported

    @Shawhelp my 80 and 84 year old parents have been screwed over by Shaw! They had a technician in to switch to Shaw internet Thursday evening and as they began their remote worship their "new" modem worked for 1/2 hour and went down. They have had no TV or wifi since then!

  • Korhonen_Erik Erik Korhonen (@Korhonen_Erik) reported

    @Shawhelp Your customer service was already pretty clear they weren't going to do anything for me . You lied to me to get what you wanted and now you don't care👍

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.

  • 834the The 834 (@834the) reported

    @CanBorder @ShawInfo @FidoSolutions I am tired of getting fake/scam calls from 604 636 4548 referencing Canada border services. how to avoid such types of scam calls? FYI US service providers like T-moble succeeded in identifying scam calls, why not Canada ??

  • Jelly_Canuck Peter Hoefgen (@Jelly_Canuck) reported

    @PaulDoroshenko @Shawhelp If you want you can take the Ferry to Nanaimo their tech call centre is right there it’s probably faster than getting @shaw to help over the phone :-)

  • james_crana James Crana (@james_crana) reported

    @Shawhelp I am expecting some form@of compensation for a service that I am paying for but I have not been able to use for the last 9.5 hours and counting .