Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 01/18/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • manupino Pino (@manupino) reported

    My internet is not working well today . SOS @Shawhelp - and I am working from home ….

  • HollyHLynn Holly (@HollyHLynn) reported

    @Shawhelp Outage in St. Clements Manitoba. Over an hour of no service.

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp Because somehow it wasn't them that were the problem?

  • LRizzles Lindsey Ross (@LRizzles) reported

    @Shawhelp hi we have a blue curve modem and we’re experiencing a lot of connectivity issues. Our devices continue to say our network is not secure and that we need to switch to WAP2 (AES) from what Apple says we have which is WAP2 (Tik). Would this cause our connectivity issues?

  • ____zyy z. (@____zyy) reported

    (833)793-1026 keeps calling me but NEVER leaves voicemail. I called them back today to see who they were - it was just Shaw wanting get feedback from their customers. @Shawhelp @ShawInfo I feel like you can do better than this. Maybe don’t harass your customers with phone calls?

  • _Shevaun_ Shevaun Cunningham (@_Shevaun_) reported

    @Shawhelp Is there a service issue in Victoria? My internet has been in and out all morning and is now gone

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp No. I've told you the problem. I will give my account number, but since the last encounter with Shaw tech support resulted in an escalation to the CRTC as 4 Shaw employees outright lied to me, I'm not prepared to deal with them right now.

  • AlsandairT Alsandair Toms (@AlsandairT) reported

    @ShawInfo Is everything ok? We're on our 4th internet blackout in the last 30 days or so in Langley BC.

  • elouweezy elle (@elouweezy) reported

    @Shawhelp internet has been down for almost half an hour in the west edmonton area… what’s happening? is there an outage?

  • Calgary_Bigfoot Calgary Bigfoot (@Calgary_Bigfoot) reported

    @Shawhelp are there any issues being reported I. The Acadia region of Calgary? My internet keeps going out here