Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 01/27/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • _OxyhackTTV OxyhackTTV (@_OxyhackTTV) reported

    @Shawhelp Any update on the outage in surrey BC? Last live update was at 9:50am

  • shaquanking_ Shaquan (@shaquanking_) reported

    @Shawhelp ETA on the fix for the surrey outage?

  • 610Mike 1 Tall Cop (@610Mike) reported

    @Shawhelp We where waiting on the computer as well as a phone call for over three hours. We are currently back on with a rep but 3 hours? A complete joke and very disappointing. There is no excuse for this poor customer service.

  • drksyder74 Tony Brown (@drksyder74) reported

    @Shawhelp Update surrey outage?

  • Srikanth_Kirsh Srikanth Kirsh (@Srikanth_Kirsh) reported

    @Shawhelp How come it’s hard to give a ETA after 12 hrs Of the issue ?

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp Do you have an ETA for the Surrey outage?

  • RickKen18588185 Rick Kennedy (@RickKen18588185) reported

    @Shawhelp Any updates on the Surrey outage? We are a business that relies on Shaw for phones and our POS.

  • iamandyalex AndyAlex (@iamandyalex) reported

    @Shawhelp Once the issue is resolved, do I just need to power cycle the modem and cable box?

  • suzepants SR (@suzepants) reported

    @Shawhelp Hi @Shawhelp, currently experience an internet outage in Cochrane AB (near Calgary). Any word on what is causing this issue?

  • TruthHu95402952 Truth Hurts (@TruthHu95402952) reported

    @Shawhelp Fraser Heights- Everything down for 11 hours??? This was a planned outage? What did U do?