Shaw

Shaw Outage Report in Cold Lake, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 11/30/2025 13:50

November 30: Problems at Shaw

Shaw is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • adifood1234 Adi lally (@adifood1234) reported

    @Noosiekins @kel_varn @Shawhelp I’m still having the issue and they haven’t cared to fix it. With the guide .

  • adifood1234 Adi lally (@adifood1234) reported

    @Kameranna @Shawhelp And also how rude that they didn’t fix the guide yet 😡😡

  • Noosiekins Vanessa (@Noosiekins) reported

    All the other folks out there having the same issues I am having with @Shawhelp @shawinfo with #BlueCurveTV. I am glad I am not alone in my frustrations!

  • Lola_belle 3lola_belle (@Lola_belle) reported

    @ShawInfo You really don’t though, the service is terrible and your support is worse.

  • CrazyMike_10 Crazymike10 (@CrazyMike_10) reported

    @Shawhelp I appreciate the help, but i've already tried. The only response i've had is wanting to send out a tech. Not only do i not have time for that, but this 100% does not sound like it's my house connection.

  • callumisarobot cαʟʟυм ʙᴇɴᴇᴠɪᴇɴᴛᴏ 🌈 (ᴛᴀʏʟᴏʀ's ᴠᴇʀsɪᴏɴ) (@callumisarobot) reported

    Switching to @ShawInfo was the worst decision I've ever made 😒

  • GuyStew69 Stewart (@GuyStew69) reported

    @Shawhelp last week or so my cable box has been beyond slow and my internet connection cuts out about 2-3 times ever hour for about 5 minutes at a time. Gotta fix this.

  • MOVIEMAN2352 MOVIEMAN2352 (@MOVIEMAN2352) reported

    Anyone else with @ShawInfo having issues with no internet in yyc??

  • Kameranna Kameranna (@Kameranna) reported

    @Shawhelp how rude!!! You have your equipment and you want more $? And I have to wait 3-6 weeks to get my $ from you?

  • torquebranding TORQUE BRANDING (@torquebranding) reported

    @Noosiekins @Shawhelp Same issue here in Langley