Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 11/23/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • c_babii • Carla Luna . . . 🌙 *•° (@c_babii) reported

    @Shawhelp you need to get it together... the amount of issues we have been having has me thinking why I'm spending so much on tv and internet for it not to work properly

  • all4weys Therese Weys (@all4weys) reported

    @Shawhelp Is Shaw internet down in Langley for more people then just us?

  • doncatt Don Cattani (@doncatt) reported

    @Shawhelp I am in Thunder Bay. Just noticed that about 30 Channels have disappeared from my service. I phoned earlier today and had to pay to restore the Golf Channel. Now I see that lots of channels - like CNN, are gone. Never missed a payment, never late - customer for 35 years.

  • stringythings Boltzmann's Brain (@stringythings) reported

    @Shawhelp Was talking to techs through online chat about my mobile service not functioning properly (no MMS). Was told my phone was not compatible (false). Turned out your manual APN configuration instruction page is incorrect. You should fix it, as others will have the same issues i did.

  • mikezhangTNS Mike Zhang (@mikezhangTNS) reported

    @Shawhelp any connectivity issues in the Edmonton Haddow area? T6R?

  • Mark_AB92 Mark (@Mark_AB92) reported

    @TELUSsupport Hey Telus, I manage multiple small businesses and your current customer support is giving me the run around about porting a @Shawhelp ph# from one to the next. Either have a supervisor contact me(as I've been told to expect 3 times now) or Shaw call me for my bzness

  • Oxide08_TTV Oxide08 (@Oxide08_TTV) reported

    Sorry again for the internet drops. @shawhelp decided to cut service to my old router when it was working fine and made me go to a different one. which now cant seem to stay connected for more then 10 minutes at a time

  • doncatt Don Cattani (@doncatt) reported

    @Shawhelp Not only resolved confusion but was able to upgrade internet plus get on a new plan while saving a few bucks. So a classic situation of initial trouble yielding a great result. Thx.

  • the_crafty_nerd Tiff (@the_crafty_nerd) reported

    @Shawhelp hey my internet is down and has been for about 30 mins. have rebooted modem, no dice. is there an outage in West #yeg

  • JulieSupple Julie Supple 🇨🇦 (@JulieSupple) reported

    @Shawhelp last few days keep getting "choppy " signal and an error message "temporary video stream error". ??? Happening on multiple channels