Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 01/14/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanPaulryan Paul Ryan (@RyanPaulryan) reported

    @Shawhelp my internet speed is 7mbps in Exshaw. Have you identified a problem?

  • BruceT425 Bruce Townley (@BruceT425) reported

    @Shawhelp horrible customer service

  • theraswood Therese Wood (@theraswood) reported

    @Shawhelp hello: internet seems to be down (east van area). restart not working either...

  • reslus "restless" (@reslus) reported

    @ShawInfo hi there is there any service outtage in Lower Mainland area? net just went down for me.

  • Seamusfera Seamus Fera (@Seamusfera) reported

    On Hold for 40 minutes and then @ShawInfo hung up on me... That is what I call terrible service.

  • Lizdomingo Lizette (@Lizdomingo) reported

    @Shawhelp Is there a problem with internet in Fraser Heights Surrey?

  • Hello94725989 Hello (@Hello94725989) reported

    @Shawhelp Well it's down right now usually goes out at least once a day

  • FrostyWinnipeg Frosty Winnipeg (@FrostyWinnipeg) reported

    @Shawhelp If im asking for support and my city is Winnipeg I should not be asked for what province Winnipeg is in. Embarrassing!

  • jvincent89 Jessy (@jvincent89) reported

    @Shawhelp Sorry my friend accidentally unplugged the router. My bad. Have a good day.

  • itssusmandan SusManDan (@itssusmandan) reported

    @Shawhelp @ShawInfo It was fully disconnected. It's fixed now but it seems like it was quite a problem yesterday especially around Calgary.