Shaw Outage Report in Cold Lake, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cold Lake, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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Wi-fi (11%)
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TV (10%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Cold Lake, Alberta
Latest outage, problems and issue reports in Cold Lake and nearby locations:
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy
(@WendyMatthes) reported
@ShawInfo hey. Whats the problem with my cable tonight
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Lucy Ashman (she/her)
(@lucyashman2) reported
@Shawhelp I’ve been trying to get help for issues with my Shaw WiFi. I’ve tried using the Shaw Chat - am waiting (have been waiting for 10+mins) to be connected with next available agent. Tried calling Shaw and wait time is approx 1hour 8mins!! This is terrible customer service!
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Bigdrums
(@bigdrumsrly) reported
@Shawhelp Business internet is out in building on west Hastings, Vancouver for almost an hour. Support call had no details on outage or timeframe, said there’s no status page for business either. Is there a way to get updates without sitting on hold for 30 minutes?
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BB
(@steelhead_bum) reported
@Shawhelp is Shaw offering a black Friday deal for Internet service?
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𝘒𝘢𝘣𝘢𝘭𝘨𝘶𝘺!🇨🇦
(@kabalguy) reported
@stingraymusic @Shawhelp. ...and they were very little help.
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Zach Fleisher #StayHome
(@Zach_Fleisher) reported
@dedaumier @Shawhelp @ShawInfo They're response is that I can pay more to get a better service. Which is weird cause I was told that the current level would be enough.
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Lukas Neville
(@lukasneville) reported
@Zach_Fleisher @Shawhelp @ShawInfo I had some strange problems over the past couple days: No overall bandwidth problems (Zoom meetings and Netflix streaming smoothly), but some problems with sites taking forever to load (DNS problems?)
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Jacob Ziegler
(@Zieglerplays) reported
Im so mad day three without internet cuz a garbage truck hit the coax wire that goes into my house and @ShawInfo still has not sent anyone to fix it.
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Francisco Gatica
(@fcogaticab) reported
@TELUSsupport how long should I wait to get an answer back. You're disappointed me. Let's see if something happen if not @ShawInfo wait for me. Telus is good quality service and poor customer service.
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knitting.widow
(@ButlerAlani) reported
@ShawInfo why won't you let customers call tech support on the phone? i don't want the auto crap. i want to talk a human