Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 12/22/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bobuszee Busayo Ojo (@bobuszee) reported

    @Shawhelp How convenient to say your support team will reach our to me to fix issues on your network but no ETA. 24hrs downtime still no call. Your #CustomerExperience sucks

  • amitabh2014 Amitabha (@amitabh2014) reported

    Extremely disappointed with Shaw service. I don't have internet for >24 hrs. I had to take unpaid leave work from home as no internet. I have medical emergencies overseas I cannot coordinate. And @Shawhelp only plays a recorded message they r working. 1/2

  • bobuszee Busayo Ojo (@bobuszee) reported

    @Shawhelp I already chatted custormer service for help but was told there is no ETA to resolve the issue.

  • czemeres Shannon Czemeres (@czemeres) reported

    @Shawhelp It’s not my account though it’s the app that’s not working properly and it sounds like has been an issue in the past.

  • TherealBapu Jimbo (@TherealBapu) reported

    @Shawhelp Wait so I spent almost An hour with someone doing different things with my tv taking plugs out and putting them in only to ask is there a system issue. Ohh yes sir there is. Why ******** did I waste 45minutes at 11pm when I could be asleep for work. So it’s my fault then.

  • BRENLYNNK BLKarran (@BRENLYNNK) reported

    @Shawhelp Internet down in Edmonton. Cannot connect.

  • TherealBapu Jimbo (@TherealBapu) reported

    @Shawhelp What why would I need support now. The system came back on this morning. I am just wondering how is that you guys don’t tell your employees that we’re having a system shut down. Had I not checked to see this I would probably still be working on my cable box trying to fix it.

  • KidjessSaks Jessika Saks (@KidjessSaks) reported

    We carry out installations during a known service outage, and leave you to pick up the pieces 🥲👏🏼💀 @Shawhelp

  • TiloSSO Tilo (@TiloSSO) reported

    @beverage15 @Shawhelp same here (equipment activation issue) Old modem broke (hitron) , Shaw tech tried to activate refurbish hitron with no luck. Says backed issue. Great for WFH!

  • BuchbergerNfrys Buchberger With Cheese (@BuchbergerNfrys) reported

    @ShawInfo cannot hold a call in in my home swCalgary. I'm Sorry @TELUSsupport I've ****** up so bad. How can I get out of a brand new contract?