Shaw

Shaw Outage Report in Cold Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 01/20/2026 15:05

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • sumit2405 Sumit Agrawal (@sumit2405) reported

    @Shawhelp Internet outage in Surrey Guildford area for more then 17hrs during this pandemic time when most people have to from home, shameful service #shawsucks @CityofSurrey, time to move to @TELUS

  • idunno_guesswho Katie S (@idunno_guesswho) reported

    @Shawhelp fort sask trunk down ahead of schedule?

  • bettylovecheese Norine_e (@bettylovecheese) reported

    @Shawhelp Hi I have been waiting for Shaw help representative for over an hour. But still no response from app Twitter and messenger. My wifi is down for 2hours. I cannot literally do anything...

  • DionnelAclan D I O N N Ē L (@DionnelAclan) reported

    @Shawhelp any ETA to fix the outage in Surrey? I have an online class in an hour!!!

  • Hollysville Annette Hollender (@Hollysville) reported

    @Shawhelp is there technical issues with your cable in Maple Ridge (Hammond) intermediate freezing happening on my TV

  • Funny_Face_Guy Funny_Face_Guy (@Funny_Face_Guy) reported

    Worst customer service ever!!! @ShawInfo @Shawhelp

  • WpgSportsNerd #StayHome (@WpgSportsNerd) reported

    @Shawhelp my tv reception is all choppy and freezing up. Not sure if there are issues anywhere.

  • _OxyhackTTV OxyhackTTV (@_OxyhackTTV) reported

    @Shawhelp Any update on the outage in surrey BC? Last live update was at 9:50am

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp @Schtaunkhauser Do you have an ETA on when the Surrey service would be restored? Would it happen before 6pm PST?

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Schtaunkhauser @Shawhelp The outage forced my wife to have to go office. She is extremely unhappy