Shaw Outage Report in Cold Lake, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cold Lake, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (53%)
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TV (19%)
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Wi-fi (10%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Cold Lake, Alberta
Latest outage, problems and issue reports in Cold Lake and nearby locations:
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay I.R Wiebe
(@LindsayWiebeRD) reported
@Shawhelp Maybe, but I haven’t been happy since the crossover of Shaw and Rogers merged. Service isn’t as good.
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Anamika
(@AnamikaChandel) reported
@shawhelp I did not cancel my account and I’m being billed for cancellation and device return. I’ve already filed a CCTS complaint against Rogers and will do so for Shaw if this is not reversed.
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Colin Newell
(@coffeecrew) reported
Good chat with @Shawhelp today when we reported the Rogers/Shaw login portal was not working. At last check web site was “down for maintenance ”.
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Coach Mike
(@MA_Lifestyle) reported
@Shawhelp So in other words, service sucks and here’s a mystery charge. Good luck finding out unless you want to block off an hour
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TC_2040
(@TC_futures) reported
@Shawhelp is login for myshaw offline? Since last night?
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Dave Pasin
(@dave_pasin) reported
Dewar gawd! can customer service @Rogers - @ShawInfo be any worse??? Last week had to call 3 different times and hold each time was over 65 minutes. Not to mention it took 5 tries to even get the hold music. Is anyone in @MarkJCarney office & his cabinet reviewing this pathetic excuse for a company. Seems like a classic case of bigger and no competition & little To no oversight results even worse service, selection & little To no help for customers when needed or to resolve situations
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Steve 🇨🇦
(@opiatedforty9) reported
@Shawhelp The app keeps telling me to sign in. I sign in, and it takes me right back to the sign in page. Fix this @RogersHelps
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Trina M. Lee
(@TrinaMLee) reported
@Shawhelp My Rogers Xfinity box keeps dropping the Wi-Fi signal almost every day. Sometimes unplugging it and plugging it back in fixes the problem, but not today. The Wi-Fi itself is working just fine.
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Virtual Assistant Networking Association (VANA)
(@vanetworking) reported
One very frustrated customer @Rogers @RogersHelps @ShawInfo I've now spent over 3 HOURS trying to get basic customer support. Here's how that time has gone: 🕟 Called at 4:20 PM 📞 On hold for 95 minutes, then disconnected 💬 Switched to live chat — was #23 in the queue ⏳ Waited over an hour, finally reached someone... 👎 Only to be told I was in the wrong department 🔁 Trying AGAIN — now I’m #35 in queue It’s now 7:26 PM. This is a massive waste of time and completely unacceptable. How are customers expected to get help when even your agents say the system routes us wrong? Fix the support system. Please.
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Leo Kun
(@omgTACOSFTW) reported
@Shawhelp Hello, sent a DM about internet service in Coquitlam, please respond!