Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 02/01/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • aap53 Andy Potter (@aap53) reported

    @Shawhelp I assume you are having Western Canada issues, including Saskatoon where our cable is out. Grandson is VERY upset with you folks - doesn’t like to miss his cartoons. Maybe a status update would help

  • mrhof777 Steven Hoffort (@mrhof777) reported

    @Shawhelp Shaw Cable issues. But Shaq is prob pissed off too.

  • CnobleCarla Carla Noble (@CnobleCarla) reported from Calgary, Alberta

    @Shawhelp is the cable down in Harvest Hills?

  • Savi4Rock SaviRocks (@Savi4Rock) reported

    @MissAlyssaChuk @Shawhelp Out in Calgary, seen reports from as far north as Edmonton with the same problem

  • cadijordan Cadi Jordan (@cadijordan) reported

    @Shawhelp I’ve done everything to get the blue curve app rolling here and it’s still wonky. I can’t turn my kids internet on for school this morning. It did this yesterday and took me almost an hour or more... of troubleshooting. I’ve done everything in your help center

  • AlbertaBeluga AlbertaBeluga (@AlbertaBeluga) reported

    Hey @Shawhelp - every channel of mine is showing NOT AUTHORISED. Am hearing the same from others in Edmonton and Calgary. Checked your Twitter account, but no notice of any service disruptions ... what is going on? #yegnews #yeg #yyc

  • aap53 Andy Potter (@aap53) reported

    @Shawhelp Doesn’t help at all. Have refreshed twice

  • Savi4Rock SaviRocks (@Savi4Rock) reported

    @Shawhelp hey guys, what happened to all of my TV channels? Just getting not authorized and subscription service messages.

  • amitabh2014 Amitabha (@amitabh2014) reported

    Have u tried lately to contact tech support from #Shaw? Good luck. U go through layers before Shaw putting you on hold for hour. All bragging from @ShawInfo r bogus. Don't believe. No wonder ppl moving to @Telus. I'm thinking too after 20+ yrs. Not worth my time. @calgaryherald

  • linny7 Lindsey Cuthbert (@linny7) reported

    @Shawhelp Cable is saying we aren't subscribed to any channels, internet working fine. Is there an outage in southeast Edmonton or is it just me?