Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 02/16/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • WerdEmUp Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported

    @rikkiprince @Shawhelp @elcostello It's gone completely down now it seems. I was able to connect for a bit by renewing, but then it dropped, I tried again and DHCP is down now.

  • WerdEmUp Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported

    . @TekSavvyCSR, Internet in Calgary is down. Appears to be both widespread across multiple quadrants, and to be issue with @Shawhelp's routing.

  • AshVilleneuve Ashley Villeneuve (@AshVilleneuve) reported

    @Shawhelp on both the browser chat and iMessage, the bot will tell me it’s going to connect me with a live agent, then nothing. Is it broken?

  • kevbry Kevin Bryant (@kevbry) reported

    @Shawhelp Pretty consistent packet loss in Saskatoon Erindale, persisted after a restart. Are there any known issues?

  • papaxanxus Storm Corbett (@papaxanxus) reported

    @Shawhelp why is the service so bad. I pay 100 a month and my service is Pathetic it goes out all the time even when a the only thing I'm on is my phone.

  • K_O_cowtown 🏈 “Carpe Eu” 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet

  • davedotca Dave Teixeira 🎧 (@davedotca) reported

    @Shawhelp Just wrapped the call. I will be getting a call back in 24 to 48 hours once the "backend error" has been corrected. They also are sending over a service tech on Sunday as the "radio signal is week" even though Speedtst shows 600+mps via Wifi but the Wifi Pods will not connect.

  • cim1e cimie (@cim1e) reported

    @Shawhelp horrible company i'd rather run my internet out of my own *** while getting ran a train on

  • SerenaDevlin Serena Devlin-Wright (@SerenaDevlin) reported

    @Shawhelp Outage in Duncan BC? Been on hold for tech support for 20 mins 😭

  • jemcalgary James Mills (@jemcalgary) reported

    @Shawhelp is there an internet outage in NW Calgary? Mine is down