Shaw

Shaw Outage Report in Cold Lake, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 03/13/2026 21:45

March 13: Problems at Shaw

Shaw is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CodyMalcolm84 Cody Malcolm, CAIB (@CodyMalcolm84) reported

    @cdnstudent @Shawhelp This is happening on all channels, my wife is trying to watch tv (not hockey) and this is happening. Are you going to fix it @Shawhelp or are you just fixing it on tsn

  • NucksNiners JR (@NucksNiners) reported

    Hey @steeletalk since you use to do consumer matters previously, you should know the company you work for has been ripping me off for 12 months & when I caught it they won’t fix the issue, basically getting charged for @netflix twice. @Shawhelp is scamming me

  • P_Samra Pavan Samra (@P_Samra) reported

    @Shawhelp all my services have been down for over 20+ hours now. This **** is ridiculous at this point.

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @Shawhelp You've been having problems with ALL channels since at least 3:00 PM today! I filed a complaint with the BBB because your customer service is atrocious! You've just pushed us over to Telus... that call is being made tomorrow. Good riddance.

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    My god, @Shawhelp has the worst customer service on the planet. Can't watch the #WorldJuniors, TV is black, and they don't employ human beings anymore. Guess the switch to @TELUS is going to happen sooner than we thought

  • raymch888 Ray Chow (@raymch888) reported

    @STGGamings @Shawhelp Same issue here and on all channels!

  • damier247 Jon Doe (@damier247) reported

    What the hell is going with @Shawhelp tv signal in Calgary, this staccato broadcast is annoying AF in #calgary #yyc

  • im_andrewtodd Andrew (@im_andrewtodd) reported

    @Shawhelp Almost 24 hours without internet. Couldn't work from home today so will I be seeing a credit on my account? Not to mention the money I couldn't make today. Not a happy customer right now 😡😡

  • CanucksIn4 David Cee (@CanucksIn4) reported

    @BrowntoBure @Shawhelp Lol. Shaw fix something. Yea right. I’ve had **** wifi for over a year all they want to do is up sell.

  • Zanjandro Zander (@Zanjandro) reported

    Dear @ShawInfo is there any reason why your cable has been so horrible today?