Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 02/26/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • PegCityPedro Pedro (@PegCityPedro) reported

    @Shawhelp Link doesn't work

  • wpgjetsfan123 Brandi M (@wpgjetsfan123) reported

    @Shawhelp It seems cable and wifi is down in Ste Anne MB. Any word on what happened and when we can get it back? I’m a teacher trying to complete report cards for tomorrow morning!

  • Cruisefan19 John (@Cruisefan19) reported

    Beware if @Shawhelp @ShawInfo tells you your service call is urgent. It isn't. 10 days to with no internet. Does that sound like there is any urgency? Look somewhere else for a reliable option

  • Glassguy84 Ty (@Glassguy84) reported

    @Shawhelp Are you down in chilliwack no service's working at my shop

  • ddgrunau Daryl Grunau (@ddgrunau) reported

    Can confirm via @Shawhelp that known issue in our area (lawson) that is being worked on. Same issue happened at 10:15 last night. Hopefully tonight it’s fixed better than last night

  • KarinKarebear KareBear (@KarinKarebear) reported

    Dear @ShawInfo @Shawhelp, do you know those super cute animal screen savers you've got? Then followed by your ad's 🙄 can a customer go about submitting a photo to be part of your screen saver roll?? And less commercials? Askin a lot I know!! But really wanna submit pic!!

  • Cruisefan19 John (@Cruisefan19) reported

    Another day has gone by and still no internet from @Shawhelp @ShawInfo. Working from home with no internet is difficult to say the least. Unfortunately @Shawhelp doesn't care enough to make this a priority. Now on day 5 of 10 with no internet. Look elsewhere for service

  • jaypdonovan Jay Donovan 📻 (@jaypdonovan) reported

    @Shawhelp hello pls replace my wifi cable box the power plug fits loosely and keeps coming off powering down the unit and I’m losing my mind thanks

  • Cruisefan19 John (@Cruisefan19) reported

    another day with no internet from @Shawhelp @ShawInfo. Customer for 20 years and they can't be bothered to come for 10 days to fix it. Do you work from home? How well could you work with no internet for 10 days? Look for another provider so you don't get caught I did. #noservice

  • Cruisefan19 John (@Cruisefan19) reported

    10 days to get a service tech from @shaw @ShawInfo. 10 days with no internet. If your family needs internet every day of the week then you should consider another provider. #poorservice #internet #lookelsewhere