Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 12/05/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • KanicaKhosla Kanica Khosla (@KanicaKhosla) reported

    @Shawhelp 3rd outage in 2 weeks. What is going on?!?!?

  • ClearSkiesAB Carrie in Cochrane (@ClearSkiesAB) reported

    @Shawhelp internet and tv not working in Millwoods. Again. When will this be fixed? And why does it keep failing?

  • IanSeggie Ian Seggie (@IanSeggie) reported

    @Shawhelp Trying to get a hold of your "tech support" for over an hour now and you seem be dealing with thousands of others with lousy internet service. I'm using my @Telus 5G iPhone tethered to my laptop to Tweet.

  • DrMJW DrMJW (@DrMJW) reported

    @Shawhelp Get someone who knows how to change my shawhosting pymt. I've tried for 6 days & today I got sent back to tech support 4x but then sent to billing then back to tech. HELP. I only have 4 more days before you take down my website. The last guy said I type too slow.

  • 34R0CKETS 34ROCKETS (@34R0CKETS) reported

    @Shawhelp There isn’t even a place to view my current plan and service address. Like this is awful in twrms of UI/UX design. It should not be this complicated

  • NikeshK91889695 Nikesh Kumar (@NikeshK91889695) reported

    STOP: if you are to switch your home internet to @ShawInfo . Worst ever. I had @TELUS for 2 years and never had any issue

  • NoelleCat The Nameless 🤘 (@NoelleCat) reported

    @ShawInfo Annnnnnnd the people you have taking calls are sooooo clueless! Worst #customerexperience

  • msmit Michael Smit (@msmit) reported

    @Shawhelp so your policy is to turn off shaw email access to 80+ year old widows after their spouse passes, when the most important things EVER are being managed over that email. Worst possible time to turn off their electronic comms. Terrible approach. Archaic policy.

  • ClearSkiesAB Carrie in Cochrane (@ClearSkiesAB) reported

    @Shawhelp Thanks - still not back at our house. Hopefully they are putting in a permanent fix so that this does not keep happening.

  • TheReal40577660 TheRealDee (@TheReal40577660) reported

    Just got off the phone with @ShawInfo to cancel service. Imagine my surprise to find out I was signed up for another 2 yr contract I didn't agree to. They just lost my future business. Check your bills folks.