Shaw

Shaw Outage Report in Cold Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 11/26/2025 00:20

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mcnaught_a Amanda McNaught (@mcnaught_a) reported

    @Shawhelp Hi. We're in NE Calgary (Whitehorn) and have lost our internet connection. Our router is flashing green & says upstream registration. Is there a neighborhood service disruption?

  • rocko_ca Trev (@rocko_ca) reported

    Hey @Shawhelp , my internet is down ? #nanaimo

  • Raymond4568 Ray Lee (@Raymond4568) reported

    @ShawInfo you have the worse shaw technician ever! One of your tech, Jason, disconnected my internet while he was servicing a home across my alley. I confronted him to fix the problem HE CAUSED! But he didn't. He just left. Now I'm out internet and TV until Saturday.

  • giTraveller Graham Isbister (@giTraveller) reported

    @Shawhelp Hey. Trying to access a terminal server and I am having issues, potentially with my firewall? How do I address this?

  • Cahlystah Lisa Zehner (@Cahlystah) reported

    @Shawhelp my internet has been down for 2.5 hours. Any updates? I'm in sherwood Park. The ticket number I was given was CHG0314014

  • kaunilla Jabroni (@kaunilla) reported

    @Shawhelp your team was working on the pole behind my house today and took down our internet. I was told by tech support that I need to wait until Friday to get a tech dispatched! Can someone please help me.

  • Raymond4568 Ray Lee (@Raymond4568) reported

    @ShawInfo please reach your representatives about customer service.

  • DanAlmondDan Daniel D Kitteringham (@DanAlmondDan) reported

    @Shawhelp @ziegler__c TRY! to help. SMH. Somebody is in danger and you'll try to help. Your company literally has control over the person's services and you have the resources to move a mountain to make sure your customers are safe. But, please just try to help.

  • Zach_Fleisher Zach Fleisher (@Zach_Fleisher) reported

    @kevparsons @Shawhelp It's never good news.

  • EthanHerman4 Ethan Herman (@EthanHerman4) reported

    @Shawhelp is it just me or is there a service outage/problem with bluecurve tv and internet in #yxe ? #internetandtv keeprestarting