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Shaw outages and service status in Cold Lake, Alberta

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Cold Lake, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne
    Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • weetigo
    ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ (@weetigo) reported

    @Shawhelp The second agent hung up on me when I asked if she can start by authenticate me when she asked how can she help me. Wrong answer I guess. Wasn't rude at all.

  • weetigo
    ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ (@weetigo) reported

    @Shawhelp Third agent hung up on me. Immediately after answering. I didn't say anything rude. I literally said yes I'm trying to get service here. Them he hung up.

  • TheInnerZest
    TheInnerZest (@TheInnerZest) reported

    @Shawhelp f**k ur garbage blue-curve modem… absolute nightmare aince day 1

  • Barukka
    Shaken and Stirred (@Barukka) reported

    Our @Shawhelp PVR is terrible. Anything we watch in playback does nothing but skip and cut out. What's the point in having a PVR if everything we record is completely UNWATCHABLE?!

  • iamTailor
    KTailor (@iamTailor) reported

    @ShawInfo I have intermittent internet issue so I reached out to Shaw customer support, booked an appointment for 7th July 2021. Technician just called me once, didn’t knock at the door & went away without resolving issue. Not getting convincing reply from support. Plz help

  • ScanetJanet
    Janet Lore (@ScanetJanet) reported

    Don't tell me big business mergers don't affect employees. Terrible treatment from @ShawInfo . Retired employees who were grandfathered benefits suddenly being ended after takeover. Shameful. @CorusPR .

  • triccer
    Kormakur Danielsson (@triccer) reported

    @Shawhelp hi. Any idea if we can swap modems at the service center in Red deer? I can't get a tech until Saturday and I work from home

  • donhuk
    donhuk (@donhuk) reported

    @Shawhelp hi Shaw team, I have a lot of my customers in the Alberta area having digital interference with their phone lines. This is causing their dial up debit/credit terminals not to function. Are we aware of any issues. Thank you

  • iamTailor
    KTailor (@iamTailor) reported

    @CustServiceRep_ @ShawInfo I already did that but no luck. Even the customer support confirmed that the signals are weak

  • SmileyYYC
    Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264