Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 02/01/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • old_but_smart Edward (@old_but_smart) reported

    @shawhelp is a misnomer. Almost impossible to get help. No retail outlet anymore (cost saving move?). Phone help is useless. Apparently they don't send anyone to your house to help solve a problem (despite paying $250 per month).

  • Rakne Rakne (Taylor's Version) (@Rakne) reported

    @Shawhelp Hey Shaw - how do we get a call back from Shaw dig? Have left several messages with no response. They dug up my mom’s lawn last year and she can’t mow until they deal with the sand they left behind. Help!

  • Gabbydiah Gabby (@Gabbydiah) reported

    Ok @Shawhelp you suck. You say 24 7 but its a bot that auto replies. That isn't 24 7. My moms home phone is down. I want her to turn on her cell if a problem but I can't reach her. Cause ur 24 7 help is a computer that doesn't get her phone isn't working. Tom looking 4 a change

  • DeenWeekes Weeksy (@DeenWeekes) reported

    @Shawhelp This feed is in standard definition. I can't risk rebooting the system, it might never come back. I'm accepting the quality of the feed because I love this card, but shaw better reimburse me for paying premium money for a ghetto feed

  • bautista_adam Adam (@bautista_adam) reported

    @Shawhelp Our business is receiving calls but can't hear us when we answer on any phone. pls help

  • ORyecharred Official RyeCharred (@ORyecharred) reported

    @Shawhelp Only have internet but have heard from others in the area that they are also having internet problems

  • GroovieGurlie Daisy (@GroovieGurlie) reported

    @ShawInfo How do I submit a complaint about an agent? (Tracy VF33)

  • MorioKumagawa Morio Kumagawa (@MorioKumagawa) reported

    @Shawhelp any outages in #evanston #yyc today? Both my internet and tv are not working.

  • DeenWeekes Weeksy (@DeenWeekes) reported

    @Shawhelp can't believe this but my PPV UFC purchase is not working again. This is the third time this has happened. I'm so pissed.

  • Lindsey_K01 Lindsey K (@Lindsey_K01) reported

    @Shawhelp has service gone down in West Edmonton ?