Shaw

Shaw Outage Report in Cold Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cold Lake, Alberta 12/09/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cold Lake, Alberta

Latest outage, problems and issue reports in Cold Lake and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MamaBearzs Tarun lee (@MamaBearzs) reported

    @Shawhelp zero transparency by not posting outages or updates. I'm excited that telus fiber will be done in the neighborhood next week. Private outage updates? Sus. Sketch.

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp It stoped lagging I’m be buying a mesh that might help

  • jamie_jak Jamie Jak (@jamie_jak) reported

    @Shawhelp Down in Burnaby????

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp Shaw had three opportunities to make this right. That’s right. I called and spoke to three different people about my ongoing issue with the service. I was offered a 14 day credit for a 36 day problem. I asked to speak to a supervisor. He told me to shut up.

  • R1Claude SHEMA Claude R. (@R1Claude) reported

    @Shawhelp disconnected my service for delayed payment ( due to family emergency). I reached to customer care service via WhattsApp @188842722222 for payment plan arrangement. She refused, promised supervisor to call ( never did), now I am being charged for contact breach fees?

  • viperz1182 Viperz | ZULU VIPER NOMAD (@viperz1182) reported

    Stream keeps cutting out cause @ShawInfo sucks *** be back in a few mins 🤨😩

  • serenitynerd serenitynerd (@serenitynerd) reported

    @Shawhelp is there a service interruption on the west side of Vancouver?

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp you shouldn’t treat your customers that way. How that person is a supervisor is beyond me. He has no people skills.

  • MannyChehil BrokenSoul ☮️ 🤓 🚀 💘🌎🇺🇦 (@MannyChehil) reported

    Shaw is down again! Shaw went down at November 4, 2022 at 06:50PM in Langley. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. shawhelp

  • EnixAlters EnixAlters (@EnixAlters) reported

    @ShawInfo After calling a week ago to make appointment for install of new service and being told must pay first, payday is Friday. I have waited patiently and the day came and I have made agreed payment. Now being told I must wait 4 more days as nobody I can get equip from. Lame