Shaw Outage Report in Collingwood, Ontario

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Collingwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (53%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

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Shaw Issues Reports Near Collingwood, Ontario

Latest outage, problems and issue reports in Collingwood and nearby locations:

• 
  Christine March (@ImprintWeddings) reported 15 minutes ago from Collingwood, Ontario

  @Shawhelp 4 emails received within 2 hours. (Two from Payment; 2 from Message Centre). Asking me to click on a link to update my payment info to avoid service disruption. I don’t use a credit card. Online payments only.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Closetag (@closetag) reported 4 minutes ago

  @Shawhelp @thyzoburt So you’re telling people it’s still a ‘hydro related problem’; does that mean your techs aren’t able to work on it yet? Hydro says weeks or months to return power to fire destroyed site. If it’s still a hydro related problem your time frame makes no sense.

• 
  Nick Simard (@nicksimard) reported 5 minutes ago

  @simon_ook @bchydro I don’t get why a power outage in a relatively small area (149 people affected) means that I don’t have Internet kilometers away from there. Does @Shawhelp not have backup measures for this sort of thing? No other way to restore service?

• 
  Evan (@etomboulian) reported 7 minutes ago

  @Shawhelp @yogafan26 Can you guys just install a new damn router outside the affected area? Waiting on hydro is not a valid excuse at this point. Give us an ETA so that people know when they can wfh again. I hope bill credits are forthcoming.

• 
  🐙Tentaskyr 🐙 (@Tentaskyr) reported 9 minutes ago

  @LoyalWolfy @Shawhelp My internet is still throttled down to 14mbps down and 17mbps up. Paying for their Fibre+ plan of 1gif down and 100mbps up.

• 
  Evan (@etomboulian) reported 9 minutes ago

  @Shawhelp BCHydro lists the power outage due to the fire in Langley as restored now. Can you provide an update to us as to why your service is not restored yet? - "Once hydro is restored, services in the area should begin working." - doesn't seem to be a true statement..

• 
  Rockets88 (@RaleighClair) reported 11 minutes ago

  @Shawhelp @thyzoburt The live chat is zero help.

• 
  porygon (@sc2019de) reported 14 minutes ago

  I would recommend that all Canadians avoid @ShawInfo ’s internet service. In a pandemic requiring WFH, their Blue Curve crashed and cannot be repaired until Saturday. I would lose my job. I am seeking alternate internet arrangements.

• 
  I feel like a potted plant. (@kevinbrash) reported 14 minutes ago

  Why yes my internet (hi @ShawInfo !) Has been down all day and my phone and my tv but luckily I have 10 GB of unused @TELUS mobility data b/c of Covid. (P.S. don’t @ me Crown Monopolies).

• 
  Anthony Guglielmucci (@tonygoog) reported 18 minutes ago

  @Shawhelp What's the status for the outage in Langley BC yesterdays link to the update page isn't working any more.

• 
  Jeff Hacker (@MrHackersHouse) reported 18 minutes ago

  No home phone, no TV, no internet, no Alexa, no smart lights, no cell data (Shaw network is garbage). Up your game in Walnut Grove @Shawhelp #shawoutage