Shaw

Shaw Outage Report in Collingwood, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Collingwood, Ontario 11/18/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Collingwood, Ontario

Latest outage, problems and issue reports in Collingwood and nearby locations:

  • ImprintWeddings Christine March (@ImprintWeddings) reported from Collingwood, Ontario

    @Shawhelp 4 emails received within 2 hours. (Two from Payment; 2 from Message Centre). Asking me to click on a link to update my payment info to avoid service disruption. I don’t use a credit card. Online payments only.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahlizmoser Sarah (@sarahlizmoser) reported

    @ShawInfo Shaw My mom has been on the phone trying to straighten out a billing issue with Shaw Cable. My grandma is being charged by Shaw $2700 for services that she has not authorized. My mom has been hung up on 5 times by Shaw. They don't want to deal with this.

  • JonLueke Dr. Viking Hat. (@JonLueke) reported

    @ChrisLaBossiere @Shawhelp @TELUS It really depends on "what's available" in your area. There's no Telus Fibre Optic where I live, but the "Shaw cable utility box" is on my property. From a customer service perspective, I would have already switched. I'm a captive audience, based on what's available.

  • jlc17 jackie (@jlc17) reported

    @Shawhelp Everyday my service gets worse. At least once a day I have to unplug my modem and then disconnect it. For the past week or two it is happening twice a day. I have just had to do it again for the third time since noon today. I would call, but that doesn't work either.

  • GillespieClay clay gillespie (@GillespieClay) reported

    @ShawInfo What service? Internet down for over 36 hours?

  • JayeMcJaye Jaye McJaye (@JayeMcJaye) reported

    .@Shawhelp I am moving Jan 22nd, but you inexplicably processed my move today. You say it may take up to 3 business days to restore service. That is a week from now. How am I supposed to work in the meantime? Unacceptable.

  • JayeMcJaye Jaye McJaye (@JayeMcJaye) reported

    .@ShawInfo I am moving Jan 22nd, but you inexplicably processed my move today. I am now being told that it could take up to 3 business days to restore service. That's a week from now. How am I supposed to work from home in the meantime? Unacceptable.

  • PrashSingh3 Prashant Singh (@PrashSingh3) reported

    @Shawhelp Really not happy with the Shaw customer service. Even with internet plans on their website, their own representatives can't find it. Unfair treatment to their existing customers by not offering the plan.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

  • TMRWilson Taylor (@TMRWilson) reported

    @Shawhelp still no internet service for us in Maple Ridge. It's been 25 hours. I'd love an update if possible

  • msosnowska Monika Sosnowska φ (@msosnowska) reported

    @Shawhelp What would be great is if you actually used this Twitter account to inform and communicate with your customers. Kinda like BC Hydro does. There are clearly issues in Vancouver Kitsilano areas but no updates, no information from Shaw. Why have a help account if it’s not utilized?