Shaw Outage Report in Collingwood, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Collingwood, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Shaw
Shaw is having issues since 01:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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Wi-fi (11%)
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TV (11%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Collingwood, Ontario
Latest outage, problems and issue reports in Collingwood and nearby locations:
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Christine March (@ImprintWeddings) reported from Collingwood, Ontario
@Shawhelp 4 emails received within 2 hours. (Two from Payment; 2 from Message Centre). Asking me to click on a link to update my payment info to avoid service disruption. I don’t use a credit card. Online payments only.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Kim Q (@KimmieQ10) reported from Edmonton, Alberta
@Shawhelp need your help! Trying to help my Mom out. Please check your Dm!
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Elizabeth Sande (@Lizzzola) reported from Airdrie, Alberta
@Shawhelp I’ve had this discussion with Shaw a million times. Our modem is placed fine, all your techs who have visited have said so. It’s literally in the middle of our main floor. No cement anywhere. We tried it upstairs awhile ago but that caused streaming problems in the main floor.
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Thomas Gautreau (@TomGautreau) reported from Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia
Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday
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ABALI (@G_ABALI_S) reported from Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
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ABALI (@G_ABALI_S) reported from Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Jessy (@CoachDhillon) reported from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Jacob Phillips (@JacobJPhillips) reported from Winnipeg, Manitoba
@Shawhelp I’ve Already Sent It In DM. It’s Also The Exact Same As Every Week I Have To Complain About Speed Issues Over 2 Years.. You Have The Notes.
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William Rivers (@truckguy77) reported from Kneehill County, Alberta
@Shawhelp consulted with Shaw professionals at a retail outlet 2 wks ago with my addrs. Was assured it would be plug n play as there is already Shaw service there. The plan was to pick up the router on the 24th now I am concerned I won’t be able to do that
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ABALI (@G_ABALI_S) reported from Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp