Shaw

Shaw Outage Report in Collingwood, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Collingwood, Ontario 05/12/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (17%)

    TV (17%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Collingwood, Ontario

Latest outage, problems and issue reports in Collingwood and nearby locations:

  • ImprintWeddings Christine March (@ImprintWeddings) reported from Collingwood, Ontario

    @Shawhelp 4 emails received within 2 hours. (Two from Payment; 2 from Message Centre). Asking me to click on a link to update my payment info to avoid service disruption. I don’t use a credit card. Online payments only.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp Jut like I figured. It is now the afternoon and @Shawhelp @ShawInfo still hasn't sent me an update via DM. It's because they have no answers. #nobodys knows how to fix the problem yet I'm trapped in their #contract with #noservice. Don't get trapped like I am. look elsewhere!

  • TheErinGS Erin Schaefer (@TheErinGS) reported

    @Shawhelp We are part of the outage associated with the router issue that started yesterday. My husband is a computer programmer and went through all the strategies suggested by your techs. Still nothing.

  • Cruisefan19 John (@Cruisefan19) reported

    14 days with #nointernet. 14 days of @shawinfo @shawhelp promising to fix it with #zero results. Don't get #trapped in a contract like I did. Find a provider that gets the job done right the first time. @ShawInfo isn't that company

  • RealFakeFacts1 Real Fake Facts (@RealFakeFacts1) reported

    @Shawhelp @ShawInfo Shaw Help, you seem cool. No one, I repeat, NO ONE wants to see virtue signal advertising. So my suggestion is to take your entire marketing budget, and use it to lower Shaw's monthly fees as low as possible. Canadians are tired of being gouged. People will pay attention to that.

  • Inkdeath Calice Angel 👑 froot of the poisonous tree (@Inkdeath) reported

    @Shawhelp Is it not an outage? I saw you replying to other people saying there's an outage

  • andrealachairez Say What? (@andrealachairez) reported

    @Shawhelp my internet has been intermittent since yesterday. I already restarted the modem but it didn’t fix. Can u help me?

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • TaylorAustinC Taylor Austin (@TaylorAustinC) reported

    Back to using the Free WiFi from down the road again. Thanks @ShawInfo I wish my modem didn't continue to drop Wifi signal & disconnect. Really really appreciate it, especially when I need internet for work and streaming. Super reliable service @Shawhelp. Sorry to my viewers.

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp Yep I got an "incident number" . Yep they will "follow up with me" . Yep they have "techs working in my area". At the end of the day nobody made contact, nobody followed up. I still have #nointernet from @Shawhelp @ShawInfo. #day10

  • zFDiNozzo [zF]Anthony DiNozzo (@zFDiNozzo) reported

    @brittlestar And everyone wonders why I am frustrated by the coming merger between @Rogers and @ShawInfo . Shaw fixes its problems without having to tweet it to millions. I don't want to be a Rogers customer. We need more competition not less!