Shaw

Shaw Outage Report in Collingwood, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Collingwood, Ontario 09/17/2025 04:05

September 17: Problems at Shaw

Shaw is having issues since 01:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Collingwood, Ontario

Latest outage, problems and issue reports in Collingwood and nearby locations:

  • ImprintWeddings Christine March (@ImprintWeddings) reported from Collingwood, Ontario

    @Shawhelp 4 emails received within 2 hours. (Two from Payment; 2 from Message Centre). Asking me to click on a link to update my payment info to avoid service disruption. I don’t use a credit card. Online payments only.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • KimmieQ10 Kim Q (@KimmieQ10) reported from Edmonton, Alberta

    @Shawhelp need your help! Trying to help my Mom out. Please check your Dm!

  • Lizzzola Elizabeth Sande (@Lizzzola) reported from Airdrie, Alberta

    @Shawhelp I’ve had this discussion with Shaw a million times. Our modem is placed fine, all your techs who have visited have said so. It’s literally in the middle of our main floor. No cement anywhere. We tried it upstairs awhile ago but that caused streaming problems in the main floor.

  • TomGautreau Thomas Gautreau (@TomGautreau) reported from Vancouver, British Columbia

    Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

  • G_ABALI_S ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    @Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.

  • G_ABALI_S ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

  • CoachDhillon Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • JacobJPhillips Jacob Phillips (@JacobJPhillips) reported from Winnipeg, Manitoba

    @Shawhelp I’ve Already Sent It In DM. It’s Also The Exact Same As Every Week I Have To Complain About Speed Issues Over 2 Years.. You Have The Notes.

  • truckguy77 William Rivers (@truckguy77) reported from Kneehill County, Alberta

    @Shawhelp consulted with Shaw professionals at a retail outlet 2 wks ago with my addrs. Was assured it would be plug n play as there is already Shaw service there. The plan was to pick up the router on the 24th now I am concerned I won’t be able to do that

  • G_ABALI_S ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    I will not delete this message until my problem resolves. @Shawhelp