Shaw

Shaw Outage Report in Collingwood, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Collingwood, Ontario 12/11/2025 15:20

December 11: Problems at Shaw

Shaw is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Collingwood, Ontario

Latest outage, problems and issue reports in Collingwood and nearby locations:

  • ImprintWeddings Christine March (@ImprintWeddings) reported from Collingwood, Ontario

    @Shawhelp 4 emails received within 2 hours. (Two from Payment; 2 from Message Centre). Asking me to click on a link to update my payment info to avoid service disruption. I don’t use a credit card. Online payments only.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bubbaWpgRadio Brent Bernas (@bubbaWpgRadio) reported

    @ShawInfo your wifi has been horrible for the last month. It goes out multiple times daily which is really bad for those working at home #dobetter

  • dgct2 DG ❤️⚔️ (@dgct2) reported

    @Shawhelp I connected with tech support. Looks like they have to send someone out. Thanks for the help again.

  • Areab1 Andrea Bailey (@Areab1) reported

    @Shawhelp is the internet down in Calgary SE

  • n_nrivera Mel Rivera (@n_nrivera) reported

    @Shawhelp can we get technical support for business here? I’ve been been on hold on the phone for quite some time. Still on hold now.

  • ydfished HoopsfanAB (@ydfished) reported

    @CanBball the @TSN_Sports app isn’t clear which channel your game is on tonight & as usual my @Shawhelp guide is even worse. Do you guys know what channel I need to set my pvr to? Help please!!

  • ericdraven54 ericdraven 🇭🇷 (@ericdraven54) reported

    @Shawhelp I just send you a DM. Please check. Please help. Otherwise I'll be without internet for the long weekend.

  • RealRobinToupin Real Robin Toupin (@RealRobinToupin) reported

    @shawhelp Still having issues with all phone calls showing "forwarded" on my Shaw mobile phones. Someone was supposed to get back to me.

  • MattTooSweet Matthew (@MattTooSweet) reported

    Called @Shawhelp to renew my internet+cable+cell. The "deal" for the EXACT same thing I got now was 30% higher than what I'm currently paying. Zero flexibility. Zero incentive to renew. Plenty of incentive to cancel everything and switch.

  • vanlinks Kenny K (@vanlinks) reported

    @Shawhelp It seems like service was restored

  • puffsley Puffsley | #bucketsquad🍝 (@puffsley) reported

    A new day which means yet another ******* service interruption from my ISP @ShawInfo @Shawhelp You useless pricks