Shaw

Shaw Outage Report in Cranbrook, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cranbrook, British Columbia 01/31/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cranbrook, British Columbia

The most recent Shaw outage reports came from the following cities: Kimberley and Cranbrook.

Loading map, please wait...
City Problem Type Report Time
CanadaKimberley TV
CanadaCranbrook TV
CanadaCranbrook Internet
CanadaCranbrook Internet
CanadaCranbrook E-mail
CanadaCranbrook E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jmw52 🐓🍭🍭can't wear 😷 (@jmw52) reported

    @Shawhelp Sorry Shaw, terrible customer service!! Don't have time now 35min when you called me back indicating I was next in queue. Did you know if I could to do it online or self-service I would do that! The message on my screen indicated I needed to call.

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    Why the hell does @Shawhelp no longer offer HELP to people? Why have the account if no one can HELP? Why is everything online, now? Just DO YOUR F**KING JOB AND HELP!!!!!!!!!!!

  • robhartnwt Rob Hart (@robhartnwt) reported

    Hey @TELUS - just spent an hour and twenty minutes on hold trying to join your company. The hold music was good but the wait time drove me to @ShawInfo who were MUCH faster to help. I was going to wait on hold to tell your representative but not sure when that would be....

  • ufcstud Barry Inglis (@ufcstud) reported

    @Shawhelp wtf! Can’t get ufc ppv

  • SherryByrgesen Sherry Byrgesen (@SherryByrgesen) reported

    @ShawInfo wow waiting for any kind of support for an hour!

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    @Shawhelp Seriously? You've done very little to help me. When does the next shift start? Maybe that person will be more helpful.

  • Mark_AB92 Mark (@Mark_AB92) reported

    @TELUSsupport Hey Telus, I manage multiple small businesses and your current customer support is giving me the run around about porting a @Shawhelp ph# from one to the next. Either have a supervisor contact me(as I've been told to expect 3 times now) or Shaw call me for my bzness

  • DeanO403 Dean O (@DeanO403) reported

    Highly disappointed in both @TELUS & @ShawInfo as both haven’t had any reliable technicians to come address the internet issues-after what will be 8 days of no service. 👎 👎

  • TheBeav77 Beverly (@TheBeav77) reported

    @ShawInfo you are out of touch! Your customer service has absolutely cratered along with your cable tv service. I guess that’s what happens when you become a monopoly.

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    @ShawInfo can’t wait to port out from Shaw mobile services. They have the worst plan in Canada. They offer 25GB data but only 2GB nationwide data. 95% time, nationwide data is what needs to be used. @Shawhelp so frustrating! Fix your plans!