Shaw

Shaw Outage Report in Cranbrook, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cranbrook, British Columbia 01/16/2026 12:35

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cranbrook, British Columbia

The most recent Shaw outage reports came from the following cities: Kimberley and Cranbrook.

Loading map, please wait...
City Problem Type Report Time
CanadaKimberley TV
CanadaCranbrook TV
CanadaCranbrook Internet
CanadaCranbrook Internet
CanadaCranbrook E-mail
CanadaCranbrook E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DavisMoors Leon Kisaragi (@DavisMoors) reported

    @Shawhelp wow 3pm and no wifi this is getting out of hand Shaw I'm getting sick of this excuse of a service, I want a new modem one that ACTUALLY works, I'm tired of paying for a broken modem that cannot stay connected, and before you say anything I did the whole reset

  • mcd3ca Mike Caza🌈 (@mcd3ca) reported from Parkland County, Alberta

    @Shawhelp help

  • donhuk donhuk (@donhuk) reported

    @Shawhelp hi Shaw team, I have a lot of my customers in the Alberta area having digital interference with their phone lines. This is causing their dial up debit/credit terminals not to function. Are we aware of any issues. Thank you

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    @Shawhelp You've NOT offered me ANY steps for fixing the issue with your Shaw Webmail App on my phone. I don't have an issue with the email on my computer, which I've stated 13x. It's the faulty APP that is giving me the much aggravation. Who do I speak to about your APP?

  • weetigo ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ (@weetigo) reported

    @Shawhelp @ShawDirect Been hung up 4 times trying to contact Shaw Direct. This last time, they didn't even answer, it just hung up after 10minutes waiting on hold. .This is the worst customer service. Its like you guys don't want customers.

  • QueerNativeYYC Reio (He/They)🪶 (@QueerNativeYYC) reported

    @dellmaryka @Shawhelp care to actually help your clients???

  • blairwfox Blair Fox (@blairwfox) reported

    @Shawhelp phone line quit working in the middle of the night causing our alarm to wake the entire house. The chat feature of your app doesn't work... No phone number present... How do I contact someone from shaw without using twitter?

  • GMaclagan Graham Maclagan (@GMaclagan) reported

    @Shawhelp Hi again 👋 Now we’re having issues with the cable box. Can’t change channels on our lg smart tv. Everything is hooked up properly. The remote that came with the Shaw box works, but not the smart remote. Any thoughts?

  • ChattyKatherine Kathy L. (@ChattyKatherine) reported

    @cyberqt @Shawhelp Wow. Terrible and very unacceptable customer service!

  • cyberqt Bri (@cyberqt) reported

    Waited 5 days for Shaw tech to come fix an issue they created. Many times I reached out and was assured my appointment of 4-6 Saturday was the earliest available. It's now 6pm and I'm being told the window is actually 4-7. Thanks for the great customer service. @ShawInfo