Shaw

Shaw Outage Report in Cranbrook, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cranbrook, British Columbia 02/24/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jonnywmichel Jonny Michel (@jonnywmichel) reported

    @Shawhelp So frustrates right now. Been trying to speak to support via phone, chat, message, DM for 4+ hours!

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp Do you have an ETA for when Surrey service will be restored?

  • motleychew88 Matt (@motleychew88) reported

    @Shawhelp No I'm going to cancel and go with another company. Whether you look into it or not your services are sub-par at best. TV always intermittent and pixelating, internet always lagging... been this way for years even after troubleshooting and I've tried to stay loyal, but no more.

  • DaddyR69 Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia

    @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

  • DRAGONXREBORN MrChiPiggy (@DRAGONXREBORN) reported

    @Shawhelp Garbage service.

  • Teresa3c Teresa Ciccarelli (@Teresa3c) reported from Winnipeg, Manitoba

    Shaw informed me I need to upgrade my TV box or I'll lose channels. Guess what - with the "upgrade" I lost a bunch of channels. After dealing w/ Shaw for 8 hours on chat/phone, issue is still not resolved. Thanks for the downgrade @ShawInfo - still waiting for a call from you!

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp Almost 10pm PST, do you have an ETA for the Surrey outage?

  • 10piepiek PK (@10piepiek) reported

    @Shawhelp how can I get service Beyond a technician coming to my house? I have a recurring issue with my Wi-Fi and internet, and I think the source of issue is not the wiring within my house but outside. So I would like someone to check on that.

  • Sabres_Fans9 Sabres (@Sabres_Fans9) reported

    @Shawhelp hi there very concerned Shaw direct tv has offered zero news on nhl center ice season starts in 7 days help plz !!! I don’t wanna have to switch company’s !

  • itsmikeyroberts mikey roberts (@itsmikeyroberts) reported

    @Shawhelp .. Shaw internet/cable still down. Been over 13 hours. #Whatajoke