Shaw

Shaw Outage Report in Cranbrook, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cranbrook, British Columbia 02/17/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dyhiapadilla Dyhia Belhabib (@dyhiapadilla) reported

    I miss Algeria so much, I would like to thank @ShawInfo for allowing me to feel as if I was there... thanks to their extremely slow connection, whenever you have it, and an abysmal customer service. No offence #Algeria.

  • producersuzan Suzan Goritz Tétrault (@producersuzan) reported

    @Shawhelp you used to have great customer service. Now not so much. I want to talk to a person.

  • CiaranOD67 Ciarán Ó Donnabháin (@CiaranOD67) reported

    @Shawhelp hello Shaw, service gone north van

  • armchairchief Armchair Chief (@armchairchief) reported

    @Shawhelp is the internet down in the Kamloops area?

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp how do we call and speak to someone directly at Shaw about the service problem? Phone number please - to someone who can help us? It’s been 4 days and no response or connection with anyone except you. There must be a better way??

  • AndorianIP AndorianIP(AiP)🐍 (@AndorianIP) reported

    @Shawhelp morning. I PVRd a show that won't play and now I cannot delete it. I've tried for several days. unplugged the box and still cannot remove it from my recording list. help!

  • cdnbokchoy Tee (@cdnbokchoy) reported

    @Shawhelp Okay thank you. The problem now is that o don’t have an appropriate box 🙁

  • MeekerBeastman james wilson (@MeekerBeastman) reported

    @SmileyYYC @Shawhelp 621 on my TV I never even look at those channels. Thank you

  • AriAvivi R.E. (@AriAvivi) reported

    @Shawhelp @DoorMatt95 Having the same problem in Saskatoon

  • scottbmcleod Scott Mcleod (@scottbmcleod) reported

    @Shawhelp Home internet connectivity has been terrible for days. Tried live chat support with no result. Can’t get any phone support or a callback. Would appreciate some customer service please....