Shaw Outage Report in Cranbrook, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Cranbrook, British Columbia
The most recent Shaw outage reports came from the following cities: Kimberley and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Kimberley |
TV | |
| Cranbrook |
TV | |
| Cranbrook |
Internet | |
| Cranbrook |
Internet | |
| Cranbrook |
||
| Cranbrook |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Navi
(@Navi87288967) reported
@ShawInfo Just had the worst experience with shaw that one can imagine. 10 days before moved explained I need Internet bz I WFH. Was promised I am moving at a service area just to take modern and it works. Now missing my work, and doesn’t very rude agents are rude msg. #worstshaw
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Mark Timmer
(@hillmonk3y) reported
@Shawhelp sent a DM regarding internet speed issue.
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Martin Badke, CJL 🌎 🍁 🗝
(@lauxmyth) reported
@Shawhelp @ChrisLaBossiere He uses his real name and you cannot get customer service to look it up?? You want it out of the public eye not to solve the problem and you can only do this?? (Sorry Chris but I have had other companies do this sort of PR move to me over problems.)
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Greg Dickson
(@gregbd) reported
@ChrisLaBossiere @Shawhelp I had a similar problem in 1998 and until I got a manager in the phone, they didn’t figure out that there was a problem with the buried cable coming to the house. The ran a temp cable from the light pole. Fixed the problem. Then next spring they traced the buried cable.
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Navi
(@Navi87288967) reported
@ShawInfo Think before you choose service providers #oneofthworstclientservicesupport#shawcommunications#thinkbeforeyoutakeit
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Sabre
(@SabreComics) reported
@Shawhelp Hey guys, having some trouble with my internet, can I get some help?
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Plant Based Bitch Ⓥ
(@Jess_Lynch) reported
@Shawhelp is probably the worst company out there. Literally in the middle of a pandemic and absolutly 0 support for your customers. We should have switched a long time ago. Companies are really showing what really matters to them right now.
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Norm
(@phoenix45photo) reported
from
North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!
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therealmhordaan
(@mhordaan) reported
@sarahconnorjohn @Shawhelp @cbcfifth Shaw bot to an agent or phone if I have to, there are a few different numbers to try on the site but the bot usually gets you through to the dept pretty quickly. Worst case you can make the agent supply you with info on your acct to help you too