Shaw

Shaw Outage Report in Cranbrook, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cranbrook, British Columbia 02/23/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • yogafan26 Lindsaylovesyoga26 (@yogafan26) reported

    @Shawhelp So this won’t take days or weeks to fix? Cause I thought it was a fiber line that was destroyed cause of the fire?

  • ThisDoorOpens FourtyTwo (@ThisDoorOpens) reported

    @shenif @ShawInfo Lmao. All cell phone providers were having problems but I did not have any with my shaw. So at most it dealt with the same problems. Myself and two family members all have shaw without issue. I had a 30 min convo zero issue yesterday.

  • TheFloodTV The Flood (@TheFloodTV) reported

    Ended stream - and will try again in half an hour. SUPER Unreliable upload speeds, dropping half the frames. @Shawhelp - Spoke to y'all the other day "possibly a saturation issue" ... can we ... fix... that? That'd be tight. 😓

  • Catheri2020year Cathey Z. (@Catheri2020year) reported

    @Shawhelp Do you have any ideas of when the outage in Langley will be fixed? Thank you!

  • LindsayAlberta Lindsay (@LindsayAlberta) reported

    @Shawhelp we are out of service again. Website says it’s resolved but it went down again. West St Paul, MB

  • brookefriesen82 brooke (@brookefriesen82) reported

    @Shawhelp is strange, they don't care to keep customers. I call and say bell is offering better internet services for half of what I'm paying right now, and they say well best we can do is charge $20 more than you're already paying for the same service bell is offering....

  • TL_Tiffy TL🇨🇦 (@TL_Tiffy) reported

    @Shawhelp @NL66_ You folks are not listening....your status page gives zero info on estimated ETA of this outage?....in general, how long will we be out for?? An hour, 6 more hrs, the rest of the day?? People need to plan!

  • pomroy_rob Rob Pomroy (@pomroy_rob) reported

    @ShawInfo your customer service people and technical support system are terrible. You really need to train them better and allow them to use common sense instead of relying on a playbook.

  • AndrewR82213387 Andrew Rodgers (@AndrewR82213387) reported

    @Shawhelp North Saskatoon business internet is down!!!! HELP!!!!!

  • bryanloewen Tammie Brown Fan Page (@bryanloewen) reported

    I was hesitant to switch from @TELUS to @ShawInfo Mobile because of network speed. I decided that for $25 a month it was worth a try but kept my TELUS account. Shaw speed tested at 20 MBPS, TELUS tested at 5. Telus is the biggest scam, it's one step below a pyramid scheme.