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Shaw outages and service status in Cranbrook, British Columbia

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Cranbrook, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cranbrook, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Cranbrook, British Columbia

The most recent Shaw outage reports came from the following cities: Cranbrook.

CityProblem TypeReport Time
Cranbrook Internet 1 month ago
Cranbrook Internet 1 month ago

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • katinedmonton
    Kathryn Taylor (@katinedmonton) reported

    What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service

  • PoCoello
    Chris (@PoCoello) reported

    @Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless

  • RageGeist
    TC-VAN (@RageGeist) reported

    @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

  • anelame
    Anne (@anelame) reported

    @Shawhelp need to boom an appointment with tech as phone line is down. Been on hold/queue for 2h This is madness

  • dae_j01
    O.A (@dae_j01) reported

    @Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.

  • McJohnson922
    Matthew Johnson (@McJohnson922) reported

    @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed

  • jskapin
    Jenn (@jskapin) reported

    @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

  • bc_2030_vision
    bc_2027 (@bc_2030_vision) reported

    @Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.