Shaw Outage Report in Cranbrook, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and total blackout.
The latest reports from users having issues in Cranbrook come from postal codes V1C.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Shaw
Shaw is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Cranbrook, British Columbia
The most recent Shaw outage reports came from the following cities: Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Cranbrook |
Internet | |
| Cranbrook |
TV | |
| Cranbrook |
||
| Cranbrook |
TV | |
| Cranbrook |
Internet | |
| Cranbrook |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Dyck
(@littlevoice1242) reported
Hi @Shawhelp. I have 2 Xi6 wireless boxes. On your support page, it shows that there is a new wireless box available - known as XiOne. Is it possible to swap to these boxes? Thanks.
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Sentry Box
(@thesentrybox) reported
Unfortunately our phone lines are still down as we wait for Shaw to send a technician so please email or message us instead! @ShawInfo
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Bjorn Christianson
(@Bjornqc) reported
Last 6 mo ShawBusiness ISP @ShawInfo unacceptable connection. Techs are attentive but no solution. Last straw - Shaw providing fibre to new installs but not existing businesses. In South Central MB, best option seems Starlink. If you have tried it for business, mind DM-ing me?
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Anshuman Khare
(@shredordelete) reported
@Shawhelp When are you going to update your outage page with problems in #StAlbert? When will this be resolved?
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Aidan
(@aidan_questions) reported
@Shawhelp I’m getting tired of my current internet provider’s customer support and I’m shopping around to see if I can get a comparable price and service to what I’m getting now. Do you have any promotions going on?
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M. Van De Meutter
(@Slew2020) reported
@Shawhelp the NFL network is the only channel on both our receivers that there is no video. Only sound. The draft via tomorrow!! Fix this please!
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Rob St.Jean
(@activetreeandh1) reported
@Shawhelp I need help with equipment return
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Cat
(@acathslife) reported
@Shawhelp All good now, my wifi just went down but I've already restarted.
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SG
(@linearSG) reported
@Shawhelp So I did everything as per your instructions. But after I register, I get the notification to retrieve the email code. I leave the window to get that, the whole system resets and I start over. I get it …you want my email address to sell me ****. Fix your system, I might buy!
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Stefan Hawes
(@hawes) reported
After two more missed appointments today, I finally gave on getting my services installed by @telus. So I switched over to @ShawInfo, who gave me a great deal. Funny thing is, I was perfectly happy with my @telus service, until the forced me to "upgrade".