Shaw Outage Report in Cranbrook, British Columbia

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cranbrook, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Cranbrook, British Columbia

The most recent Shaw outage reports came from the following cities: Cranbrook.

City	Problem Type	Report Time
Cranbrook	TV	18 days ago
Kimberley	TV	4 months ago
Cranbrook	TV	4 months ago
Cranbrook	Internet	6 months ago
Cranbrook	Internet	6 months ago
Cranbrook	E-mail	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PjCharlier (@pjcharlier) reported 5 minutes ago from Calgary, Alberta

  @Shawhelp internet and cable down again it DeerRidge!

• 
  Lali M. Garcia (@MsMolinaGarcia) reported 5 minutes ago from Calgary, Alberta

  @Shawhelp It's been ten days now with internet down. Your webpage says issue resolved but it's not. I've called 3 times and they hang up on me. Poor customer service. Extremely disappointed with shaw.

• 
  Linden Banera (@LBan292) reported 5 minutes ago from Calgary, Alberta

  @Shawhelp outage in sundance on February 16th and now tonight February 20th. The update we’ve received has been the same one for the past 6 hours. Figure it out and get this fixed. Customers deserve compensation for this disaster.

• 
  Evan Leeson (@EvanLeeson) reported 12 minutes ago from Saanich, British Columbia

  @Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.

• 
  Rob Menzies (@PocoPipe) reported 12 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp hi we are having issues with one of our shaw boxes - says we are not subscribed (to any channel)

• 
  Sunshinesdad (@SunshinesDad) reported 13 minutes ago from Lethbridge, Alberta

  Dang @Shawhelp @ShawInfo 5.5 hours plus and counting of both internet and tv being out. Anytime you can fix it! #yql #lethbridge

• 
  Boyd Wiebe (@Boyd_iDesign) reported 16 minutes ago from Calgary, Alberta

  @Shawhelp any further explanation as to why no internet service would be appreciated.

• 
  Steve (@perlsteve) reported 16 minutes ago from Calgary, Alberta

  @Shawhelp Almost 9am, no service updates or replies to DM on the Sundance issue. I understand that if it's a major issue it will take time - this is seriously impacting remote and WFH folks who now need to scramble with little information to go on.

• 
  Kevin Johnson (@kjohnsob) reported 17 minutes ago from Edmonton, Alberta

  @Shawhelp Naw it’s the interface that sucks. Can’t find anything, worth watching. The only “new releases” are totally obscure

• 
  Michael Macfynn (@Mahykal) reported 20 minutes ago from Edmonton, Alberta

  @Shawhelp I just spent 45mins on hold and when I asked how I forward a complaint I was told to write a letter and mail it!! Your a telecommunications company. That is an absolutely unacceptable answer. Your customer service has severely degraded! #verydisappointed #crapservice