Shaw

Shaw Outage Report in Cranbrook, British Columbia

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The latest reports from users having issues in Cranbrook come from postal codes V1C.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cranbrook, British Columbia 03/27/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cranbrook, British Columbia

The most recent Shaw outage reports came from the following cities: Cranbrook.

Loading map, please wait...
City Problem Type Report Time
CanadaCranbrook TV
CanadaKimberley TV
CanadaCranbrook TV
CanadaCranbrook Internet
CanadaCranbrook Internet
CanadaCranbrook E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • brad22768135 brad (@brad22768135) reported

    Hi @Shawhelp is there an update on the outage happening since yesterday in Delta BC?

  • Charlene_Kotze Dr. Charlene Kotze (@Charlene_Kotze) reported

    Dear @ShawInfo, first you force me to get a new ISP, because you would not replace my broken router in a timely manner. This led to $2,000 in losses to me. Then you wouldn’t let me drop off my equipment. Instead, it traveled by > 100 km by mail, to be delivered 4 km from my home.

  • JessicaDawnMc Jessica McNeil (@JessicaDawnMc) reported

    @Shawhelp no internet for over 8 days is a little unacceptable. No help but wait for over a week for a tech as they’re sold out online. #horribleservice

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp It seems the Comedy Network in the Fraser Valley is the next channel that gets all pixilated, and cuts out. Is there a way you could POSSIBLY advise your tech department of this issue...? In the hopes they can rectify this? I'm not the only one experiencing this...

  • roger_lepage Roger Lepage (@roger_lepage) reported

    @Shawhelp your service is so rarely down that I didn’t notice it today. Can you give me a status update? I’m in the P7A postal code. Thx!

  • closetag Closetag (@closetag) reported

    @Shawhelp Thanks, but what’s to “take a closer look at”? You don’t have enough tower coverage in parts of Langley, especially Walnut Grove. No fix on my account is really going to help that, right?

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp Yes, still asking people to contact your “experts” when this is a known issue and needs to be resolved. It’s been 2 months.

  • jayeyecue This is Not My Alberta (@jayeyecue) reported

    What is with @ShawInfo ? From August to December my monthly bill is up $26 for the same level of service? Maybe should be looking closer at those Telus flyers. Apparently customer loyalty means nothing.

  • megandjakesmom mom (@megandjakesmom) reported

    @Shawhelp Yes I sent one with no reply… please explain if I pay for a service and it is not provided what do I do next

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    Well, entering day 4 of no internet from @Shawhelp . After being told by several techs to unplug and replug, over and over (that's when I hang up), someone arrived for another tenant. Hmmm... everything looks fine... until "I" had to tell him there had been a planned outage...1/2