Shaw

Shaw Outage Report in Dawson Creek, Peace River Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Dawson Creek, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Dawson Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Dawson Creek, Peace River Regional District, British Columbia 12/05/2025 14:20

December 05: Problems at Shaw

Shaw is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TheJourneyGenie TheJourneyGenie (@TheJourneyGenie) reported

    @Shawhelp Aaaaand no answer. Typical - look like you care, then do nothing when the customer is still unsatisfied.

  • Flamesmaniac Flamesmaniac (@Flamesmaniac) reported

    @Shawhelp this is getting ridiculous 3 days of on and off internet and all we're told is the issue has been resolved, when it clearly hasn't been

  • rlhnyvr Rose Hillier (@rlhnyvr) reported from North Vancouver, British Columbia

    @NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡

  • Jodi_LV Jodi (@Jodi_LV) reported

    @Shawhelp having issues with my internet. Are there outages in NE Calgary AB right now?

  • jeedsjds13 🇨🇦 Ukie Jess 🇺🇦 (@jeedsjds13) reported

    @Shawhelp. West Edmonton outage mayhaps? We're merely blocks from the Shaw west Edm office but just went down about 20min ago...

  • coconutfrills S (@coconutfrills) reported

    @ShawInfo I’ve spent hours on the phone trying to get help with my account. Either the agent says they’ll call me back or I get cut off. I never get a call back. Why can’t @ShawInfo do their job and assist me with my account?

  • brent_braaten Brent Braaten (@brent_braaten) reported

    Shaws idea of help is providing links to their website. Not helpful. If you think I did not try this first. This must be the Rogers way. Will have to have a local IT provider fix the issue. @ShawInfo

  • thelisaverzosa LisaV (@thelisaverzosa) reported

    @Shawhelp For anyone seeing this. If you get a text like this and you reply to this text, they don’t actually do anything. You just get a generic apology but no real action or solution.

  • thelisaverzosa LisaV (@thelisaverzosa) reported

    @ShawInfo Shaw handles discrimination and prejudice from their employees towards customers by just paying lip service but not actually doing anything about right.

  • Flamesmaniac Flamesmaniac (@Flamesmaniac) reported

    @Shawhelp @Jodi_LV Doesn't explain how it was fixed and then went down again