Shaw outages and service status in Disraeli, Quebec

Problems in the last 24 hours in Disraeli, Quebec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Disraeli, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tomnado (@Tomuhthy) reported 4 minutes ago

  @Shawhelp is there a reason why the internet is not working in the north Burnaby area

• 
  sarah (@punkwich) reported 10 minutes ago

  lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

• 
  southpaw (@southpaws05) reported 11 minutes ago

  @Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.

• 
  Trina M. Lee (@TrinaMLee) reported 11 minutes ago

  @Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 15 minutes ago

  Dealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.

• 
  OC_2030 (@oc_2030_vision) reported 16 minutes ago

  @Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.

• 
  Rick Alsop (@RickAlsop) reported 16 minutes ago

  @Shawhelp I an not a Rogers customer. They have no idea who i am.

• 
  bc_2027 (@bc_2025_vision) reported 18 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  OC_2030 (@oc_2030_vision) reported 19 minutes ago

  @Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.

• 
  Marty Chan (@Marty_Chan) reported 23 minutes ago

  @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.