Shaw Outage Report in Calgary, Alberta
Problems detected
Users are reporting problems related to: internet, tv and total blackout.
The latest reports from users having issues in Calgary come from postal codes T2V, T2R, T2E, T3H, T2A, T2Z, T2N and T3C.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at Shaw
Shaw is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Phone | |
| Calgary |
Total Blackout | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Ryan Berry
(@Ryan_LEVEL2) reported
from
Chestermere, Alberta
. @Shawhelp @shawinfo Your broadcast of #UFC268 is terrible. Freezing, lagging.
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo I have never received services I would need to cancel immediately.
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??
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Tracey Forbes
(@Tracey_YYC) reported
from
Calgary, Alberta
@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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Neil Zeller
(@Neil_Zee) reported
from
Calgary, Alberta
Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.
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Jason Milton
(@JasonJMilton) reported
from
Calgary, Alberta
@Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp
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RosieLonglastname
(@EeLosie) reported
from
Calgary, Alberta
@Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am
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Neil Zeller
(@Neil_Zee) reported
from
Calgary, Alberta
@saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.
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🏈 "digitus meus trahere" 🏈
(@K_O_cowtown) reported
from
Calgary, Alberta
@Shawhelp Is email server down this morning?
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LesterBenzBrewing
(@lesterbenz) reported
from
Calgary, Alberta
Hey @Shawhelp , any updates on cable tv not working in SE Calgary?
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Michael Ryan
(@michaeltryan74) reported
from
Calgary, Alberta
I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc
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Deborah Pineda
(@pineda_deborah) reported
from
Calgary, Alberta
@Shawhelp good morning, my internet is down is there a problem in the
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can somone help me please
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Frank P. MacMaster, PhD
(@FrankMacMaster) reported
from
Calgary, Alberta
@Shawhelp is there an outage in NW Calgary?
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Andy S
(@nsnwca) reported
from
Calgary, Alberta
@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.
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Katie Hall
(@diamondlegacy2) reported
from
Calgary, Alberta
@Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Noskcaj
(@uYnoskcaJ) reported
@ShawInfo Internet down in Surrey
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Lizbeth
(@Lizbeth32934928) reported
@Shawhelp Help? Reverse the ridiculous decision not to replace remote controls at your stores...
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Dankification ツ
(@McKiller5252) reported
@Shawhelp since there is a lot of people complaining of the outtage here in surrey, would we possibly be getting a reimbursement of some sort for the down time?
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shoana harrower
(@shoanah) reported
@Shawhelp Planned outage it looks like, we were not informed about. Was 24 hours in North Vancouver yesterday. Is that what we can expect? Do you need some fibre optic specialists sent over to help out with fixing it? #telus
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AngryAlbinoHour
(@AlbinoStoic) reported
@Shawhelp it's not just Fleetwood and Guilford, your outage is far more widespread than that.
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Dino
(@topcoachdino) reported
@JMKilgour @PremiumSportsCA @Shawhelp Lock down businesses, should not be paying for services that we are not using. This is why monopolies are terrible, basically extortion, Like you said when we open it’s not like we have another option
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Rani Sihota
(@shewstring2000) reported
@Shawhelp This is frustrating there has been outage since last night still not resolved..last update was 8:22 pm. Not acceptable
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Srikanth Kirsh
(@Srikanth_Kirsh) reported
@Shawhelp How come it’s hard to give a ETA after 12 hrs Of the issue ?
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pin
(@pin_9) reported
@Shawhelp hi, our internet is down in Surrey. Are you having issues?
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Deepak
(@Deepak_Hockey) reported
@Shawhelp outage in Surrey still not resolved any updates