Shaw Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T3J, T3M, T2K, T2R, T1Y, T3H, T2Y and T3G.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Total Blackout | |
| Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Teresa Goodrick
(@GoodrickC) reported
from
Calgary, Alberta
@Shawhelp hey not happy with your service at the moment. Had someone come out this weekend to fix my sky box and now this morning it’s not working
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.
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ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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Mike Nelson
(@m_nelson66) reported
from
Calgary, Alberta
@ShawInfo so far have spent close to an hour 2 days in a row waiting for someone to answer a phone. Trying to disconnect service because of a move. I guess the strategy is “ if we don’t answer the phone they can’t cancel”. #frustrated #poorservice my time is more valuable
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Brad Prather
(@bradprather) reported
from
Calgary, Alberta
@Shawhelp just got new blue sky modem@for my computer... put call in for support 30 minutes ago!!! Would like to get back to work here!!!!
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Ben Laird Photo
(@Benjamin_Laird) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo hi there. Trying to make a payment on the website but the payment keeps getting declined. There is enough avail credit on my card. Please help.
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Kristi Puszkar
(@kristige11) reported
from
Calgary, Alberta
@Z_enit @Shawhelp @TELUSsupport They're too bust trying to fix the email issue LOL #FirstWorldProblems
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Ryan Gill
(@ryangillshares) reported
from
Calgary, Alberta
@Shawhelp no responses. sad service Shaw
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Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
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Angie Hung
(@ahung) reported
from
Calgary, Alberta
Another @Shawhelp outage tonight, all channels have gone completely dark with a blank screen in the middle of watching and recording a program #Shaw #outage #Calgary
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Morgan Rodwell
(@TechnicalBard) reported
from
Calgary, Alberta
@jkenney Too bad I can't watch it because @enmax fried my @shawhelp PVR gateway this morning...
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Megan
(@sohotitsart) reported
from
Calgary, Alberta
My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.
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David James Tarka
(@daveyjay99) reported
from
Calgary, Alberta
Got treated like crap @Shawhelp today, told me I have to wait a week till I get “regular” coverage, when asked for compensation they hung up
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Reg Curren
(@newsmanbluesman) reported
from
Calgary, Alberta
@Shawhelp our Bluesky service is more like black sky at the moment. This is the second time in a month that it just stopped working for no apparent reason. We have made no changes. Last time disconnected cables etc. It eventually came back on. Tried reboot tonight. Nothing.
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A Silver Snapshot
(@asilversnapshot) reported
from
Calgary, Alberta
Experiencing Internet outage in NW Calgary & unable to find any updates. @ShawDirect @Shawhelp @ShawInfo
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.
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Gerk
(@LithiumNIN) reported
from
Calgary, Alberta
@Shawhelp Yeah its back, I'm just letting you know it went down during overtime of a game 7 in the playoffs
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Sarah Halprin
(@sarahlhalprin) reported
from
Calgary, Alberta
Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.
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Michael Kieswetter
(@jiggykies) reported
from
Calgary, Alberta
Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO
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Lynnette MacDonald
(@Swirl_cakes) reported
from
Calgary, Alberta
@Shawhelp can you please take away Shaw Passpoint as it doesn’t work and won’t allow you to forgot the network.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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V Pat
(@v__pat) reported
@Shawhelp Why are you refusing to send someone to come fix my internet? Claiming the tech called in sick is BS. I've had not internet for 3 days @ShawTVWinnipeg
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Frenchy-in-the-Peg
(@PegFrenchy) reported
Why do I stay with #Shaw @Shawhelp. Another night of ****** internet, random gateway rebooting and VOD not working
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Jason Gallant
(@JaytheAcadian) reported
Is there an outage in Calgary @Shawhelp ?
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Robb Doyle
(@RealRobbDoyle) reported
How bad is #shaw? In 2 days of being a new mobile customer: incoming calls are being told my line is disconnected; the 4g/lte is roaming in my own home - and when it works its worse than dialup. I was lied to about visual voice mail by 2 reps. Cs has been a joke. @Shawhelp
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Billie-Jo
(@13BillieJo) reported
@Shawhelp Is there a problem with the internet in Winnipeg Windsor park?
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Gracie
(@_gracieb_) reported
@Shawhelp That has been done last night. Our internet and cable service had been CRAPPY for a while now and all I get is being told to “troubleshoot”. No concrete solution. I don’t know how much you pay your technicians that comes over to houses but I find that even they are no help 😒
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Breanne Dry
(@Breanne_Dry) reported
@ShawInfo is a joke. A UFC fight I never ordered showed up on my PVR. Called right away & was told I wouldn’t be charged. Bill comes & I’ve been charged & told there is nothing that can be done. This is after I cancelled my crave & continued to be charged & nothing was done.
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Nate p
(@nppatti) reported
Day 4 of no internet because @ShawInfo won't come down to fix it. Called me after my scheduled appointment to tell me the guy "called in sick". This is ridiculous and awful service. Such a joke
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James Kellough
(@JamesKello) reported
@Shawhelp I just had a terribly bizarre web chat with your support team. I wanted to book an appointment to have a few RJ45 connectors installed and my cat5 and coaxial runs tested for connectivity. I was told my ISP doesn't work with Internet cables! 🤯
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Loud Mouth Brown Girl
(@DevonJHall) reported
lmao so now it says "no signal", I have no idea how to fix this so Im calling @Shawhelp