Shaw Outage Report in Calgary, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Calgary come from postal codes T1Y, T2R, T3K, T3H, T3M, T3J, T3G and T2E.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Shaw
Shaw is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
||
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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LesterBenzBrewing
(@lesterbenz) reported
from
Calgary, Alberta
Hey @Shawhelp , any updates on cable tv not working in SE Calgary?
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dustin mega hipster morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @Shawhelp It looks like they didn't even try to help.
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Neil Zeller
(@Neil_Zee) reported
from
Calgary, Alberta
@saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.
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JP Sandhu
(@jpsandhu79) reported
from
Calgary, Alberta
Hey @Shawhelp any idea how long this outage will be in central Calgary? Not many customers pay in cash anymore and debit/credit machine don’t work without internet.
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🏈 "Te futueo et caballum tuum" 🏈
(@K_O_cowtown) reported
from
Calgary, Alberta
@Shawhelp is Shaw Wemail down? Getting site can't be reached message.
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Tracey Forbes
(@Tracey_YYC) reported
from
Calgary, Alberta
@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo I have never received services I would need to cancel immediately.
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.
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Candidate for the Prime Minister of Canada
(@WerdEmUp) reported
from
Calgary, Alberta
@Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.
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iansu.ethernet 🔌
(@iansu) reported
from
Calgary, Alberta
@adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.
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JP Sandhu
(@jpsandhu79) reported
from
Calgary, Alberta
Would be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can somone help me please
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🏈 "digitus meus trahere" 🏈
(@K_O_cowtown) reported
from
Calgary, Alberta
@Shawhelp Is email server down this morning?
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Deborah Pineda
(@pineda_deborah) reported
from
Calgary, Alberta
@Shawhelp good morning, my internet is down is there a problem in the
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tracy
(@tracyinkits) reported
from
Calgary, Alberta
@Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
WTH @Shawhelp ??????????? Connection errors again.
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Neil Zeller
(@Neil_Zee) reported
from
Calgary, Alberta
Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.
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Ryan Berry
(@Ryan_LEVEL2) reported
from
Chestermere, Alberta
. @Shawhelp @shawinfo Your broadcast of #UFC268 is terrible. Freezing, lagging.
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Nabbitz
(@Nabbitzz) reported
@Shawhelp are there any internet disruptions happening in Burnaby? I've been having issues with my connection since last night.
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Sunny
(@sunnyni31) reported
@Shawhelp My WiFi is not working since 4am today!!! And nobody is picking up the phone to solve the problem!
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Sharyl Jans
(@SharylJansPhoto) reported
@ShawInfo I just want to tell you that your website for online shopping and searching for plan options sucks! I find nothing but go into a store. What’s the point of your website? I just want info on internet only. Your cable is getting way overpriced!
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Amber Cannon
(@Randomwoman10) reported
@Shawhelp any idea when service will be restored in #yyc Down for 3 1/2 hours now.
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Bruce Cullen
(@BACullenyyc) reported
@Shawhelp - make that all channels showing as not subscribed, but the guide shows them as subscribed What gives? #Help
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ClintHollinger
(@juniordog) reported
@Shawhelp Thanks! It’s a TV issue. Just need an A34 or A35 command sent to his box but the first rep did not have the ability to send that command from CBS. Sent to another line for support. Waiting an additional 30 more minutes.
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@northvanthriftscore
(@northvanthrift1) reported
Hey #northvan peeps, who’s having problems with their Shaw PODS? Mine have been down for 2 days and @shawhelp has no ETA on the fix #shawpods #shawgateway
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William
(@William81724157) reported
Hey @Shawhelp why are my HD channels not working. Edmonton. Raucous clairs. T5z3v2
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Donna Smith
(@donnasmith915) reported
@Shawhelp Is there a problem with pods in southern BC? They were working earlier today.
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Steve
(@CrazySteveC) reported
Fix your ******* services or give a ******* refund @Shawhelp