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Shaw

Shaw outages and service status in Calgary, Alberta

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Full Outage Map
  • Shaw generated 2 outage signals in the last 24 hours around Calgary, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Sep 10, 4:51 PM EDT.
  • 67% Internet (67%)
  • 19% Wi-fi (19%)
  • 7% E-mail (7%)
  • 5% TV (5%)
  • 2% Total Blackout (2%)

The latest reports from users having issues in Calgary come from postal codes T3M , T3K , T1Y , T2W , T3J , T2R , T3G and T2J .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.

CityProblem TypeReport Time
Calgary E-mail 20 hours ago
Calgary Internet 21 hours ago
Calgary Wi-fi 1 day ago
Calgary Internet 1 day ago
Calgary Internet 1 day ago
Calgary E-mail 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • nsnwca
    Andy S (@nsnwca) reported from Calgary, Alberta

    @Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.

  • TheDaveCA
    The Dave! ๐ŸŒˆ (@TheDaveCA) reported from Calgary, Alberta

    @cryage83 @Shawhelp Any update on Shaw service in Shawnessy/Somerset SW Calgary?

  • nAuntie
    Nancy (@nAuntie) reported from Calgary, Alberta

    We โ€œupgradedโ€ from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp

  • jpsandhu79
    JP Sandhu (@jpsandhu79) reported from Calgary, Alberta

    Hey @Shawhelp any idea how long this outage will be in central Calgary? Not many customers pay in cash anymore and debit/credit machine donโ€™t work without internet.

  • SMG365LLC
    Social Media Guru 365โ„ข๏ธ (@SMG365LLC) reported from Calgary, Alberta

    @ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw

  • johnleung888
    JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta

    Well *** fong, Due to a massive @ENMAX outage in my area, my @ShawInfo internet is currently down. So weโ€™re going back to the basics tonight โ€” streaming off my phone! This also means no games after dinner and no @StreamRaiders. Sorry about this *** Fong

  • DishntheKitchen
    Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    I swear to God @TELUSsupport THIS IS IT. Our internet just stopped completely with BOTH OF US WORKING from home and World Cup OVERTIME about to start. F you and your ****** service.Looks like we're going back to @Shawhelp

  • CalgaryFitz
    ๐™ฒ๐šŠ๐š•๐š๐šŠ๐š›๐šข '๐”…๐”ฆ๐”ค ๐”ˆ๐”ก' ๐™ต๐š’๐š๐šฃ๐Ÿ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿด (@CalgaryFitz) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. ๐Ÿคฌ

  • gersart
    Gersart (@gersart) reported from Calgary, Alberta

    I gave up. It went from downloading 3.5 G in 15 minutes to 3 hours. Also switched from the 5G network to an older one. Both are 4 feet from the computer. I canโ€™t tell if it is a @Shawhelp problem or an @Apple one. I have too much work to do to piss around with this BS

  • SMG365LLC
    Social Media Guru 365โ„ข๏ธ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp You ain't listening ๐Ÿ‘‚ I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he๐Ÿ’๐Ÿ’ it is.

  • DustinMorris13
    dustin mega hipster morris (@DustinMorris13) reported from Calgary, Alberta

    @menard_ray @Shawhelp It looks like they didn't even try to help.

  • Ery_n
    Erin (@Ery_n) reported from Calgary, Alberta

    @EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw

  • jake_sherlock
    Jake Sherlock (@jake_sherlock) reported from Calgary, Alberta

    @Shawhelp my phone isnโ€™t working. Is there not a mobile help line for after hours?

  • purpledcake
    twinklyโœจrascal๐Ÿ–ค (@purpledcake) reported from Calgary, Alberta

    Hey @Shawhelp - is there a service outage in the Beltline? Havenโ€™t had internet for a couple hours now

  • N8Lights
    Nathan Adams (@N8Lights) reported from Calgary, Alberta

    @Shawhelp can someone help me please

  • Neil_Zee
    Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    @saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.

  • smconnor007
    Sean (@smconnor007) reported from Calgary, Alberta

    Wow @Shawhelp @ShawInfo !! You make it very difficult to work from home. As a internet provider you dropped the ball too many time in January, and itโ€™s getting worse. I have to reevaluate the service in my neighbourhood.

  • Vipul___
    Vipul (@Vipul___) reported from Calgary, Alberta

    Horrible chat agent, rude and doesnโ€™t even understand ts process. @Shawhelp

  • SoulfulHarmony
    N. (@SoulfulHarmony) reported from Calgary, Alberta

    I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo

  • K_O_cowtown
    ๐Ÿˆ โ€œCarpe Euโ€ ๐Ÿˆ (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Marty_Chan
    Marty Chan (@Marty_Chan) reported

    @Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.

  • TehFreakTweets
    jimmy TehFreak (@TehFreakTweets) reported

    My internet has been down for 3 hours now. @CCarrytel support doesnt open for another 5 1/2 hours and the vendor ( @shawhelp ) who licenses the line to them wont assist because im not THEIR customer. Why tf would I be with outages every 3-4 nights?

  • oc_2030_vision
    OC_2030 (@oc_2030_vision) reported

    @Shawhelp No. It looks like someone found the issue when they came back to work on Monday โ€ฆ next time, please just have someone go to a TV and check for me please. Sometimes the easy way can be easy โ€ฆ

  • superdaddoo
    D (@superdaddoo) reported

    @TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. ๐Ÿ˜ก

  • Bogey_Putt
    Lynelle (@Bogey_Putt) reported

    @Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?

  • McJohnson922
    Matthew Johnson (@McJohnson922) reported

    @Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...

  • jonismrnibs
    Jonathan (@jonismrnibs) reported

    I miss the coaxial days. Live sports are delayed so bad that sports apps notifications go off first @Shawhelp

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!

  • nobodyhky
    nobody.hky (@nobodyhky) reported

    Another outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.