Shaw Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T1Y, T3M, T2R, T3H, T3K, T3J, T2Z and T3B.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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M.G. Duggan Tweeting Trucker🇨🇦
(@ve6dpa) reported
from
Calgary, Alberta
@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
Horrible chat agent, rude and doesn’t even understand ts process. @Shawhelp
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Nancy
(@nAuntie) reported
from
Calgary, Alberta
We “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
@Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so I’m screwed
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Mahmud Abdulla
(@CanImmConsult) reported
from
Calgary, Alberta
@Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.
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stewarjo
(@proteinjohnny) reported
from
Calgary, Alberta
@Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?
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AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴
(@YYCCowboy) reported
from
Calgary, Alberta
@Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?
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Hagir Sail
(@Jarajaira) reported
from
Calgary, Alberta
@ShawInfo very frustrates with the lack of internet and the issues I have been having for a year now with no resolution
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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Sithun John
(@sithunj) reported
from
Calgary, Alberta
@Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?
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Sean
(@Sean_in_Calgary) reported
from
Calgary, Alberta
@Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night
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Alli G
(@AlliAlliG) reported
from
Calgary, Alberta
@Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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Nolan Moore
(@Nolanappraiser) reported
from
Calgary, Alberta
I guess @Shawhelp internet is down. Files will have to wait
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sean chandler
(@seanchandler067) reported
from
Calgary, Alberta
@Shawhelp is there an outage in bridge crescent in bridgeland ?
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𝙲𝚊𝚕𝚐𝚊𝚛𝚢 '𝔅𝔦𝔤 𝔈𝔡' 𝙵𝚒𝚝𝚣🍁🏳️🌈🏴
(@CalgaryFitz) reported
from
Calgary, Alberta
@SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. 🤬
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richard white
(@everydaytourist) reported
from
Calgary, Alberta
@ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks
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Gord Oakes
(@gordoakes) reported
from
Calgary, Alberta
@Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg
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The Dave! 🌈
(@TheDaveCA) reported
from
Calgary, Alberta
@Shawhelp The issue is not account specific.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Henry Quach
(@iamhq) reported
@Shawhelp retention tactics should NOT be employed when the customer has explained there was a death in the household. That was a slap in the face
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Jenna Beetstra
(@JennaBeetstra) reported
@ShawInfo paid for the UFC fight and it’s so glitchy we can’t even watch it.... some help?
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Kylie Rae Jepsen
(@Robertdrew82) reported
@Shawhelp Is there an internet outage in downtown Vancouver? I had an interruption earlier today and another one now
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being
(@a_sandpile) reported
@Shawhelp You're only trying to score some publicity points by responding to my tweets without actually doing anything. Live Chat support person DID NOT HELP me, as per my initial tweet... Said technician would come on Nov 30, giving me 10 days without internet that I pay for
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Mae From Canada
(@maefromcanada) reported
@Shawhelp Can anything be done about the incorrect listings on the guide? I recorded the Fresh Prince reunion and it started over 5 minutes later than listed, so I couldn’t see the end. There’s no sign of it being re-aired. Any help?
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Jacques Khouri 🔹
(@jacquesk8) reported
@Shawhelp Hi Shaw Help! We need a new remote for Shaw Service at a multi-unit family building located at 3433 Renfew Street, Suite 220. The existing old remote has stopped working. Can you please help with this?
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Francisco Gatica
(@fcogaticab) reported
@TELUSsupport how long should I wait to get an answer back. You're disappointed me. Let's see if something happen if not @ShawInfo wait for me. Telus is good quality service and poor customer service.
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knitting.widow
(@ButlerAlani) reported
@Shawhelp why won't you let customers call tech support on the phone? i don't want the auto crap. i want to talk a human
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Producer Loops
(@producerloops) reported
@Shawhelp @spade360 I have the same issue!!!!
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Pep
(@PepsiJets) reported
@Shawhelp is the cable and wifi down