Shaw outages and service status in Calgary, Alberta
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Shaw generated 2 outage signals in the last 24 hours around Calgary, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 30, 2:16 AM EDT.
- Internet (69%)
- Wi-fi (17%)
- Total Blackout (7%)
- E-mail (4%)
- TV (4%)
The latest reports from users having issues in Calgary come from postal codes T3M , T3K , T3J , T2R , T1Y , T2X , T3C and T3H .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Shaw
Shaw is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 2 hours ago |
|
Calgary
|
TV | 18 hours ago |
|
Calgary
|
Internet | 1 day ago |
|
Calgary
|
Wi-fi | 1 day ago |
|
Calgary
|
2 days ago | |
|
Calgary
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta@Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.
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Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta@Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300
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Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??
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Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta@Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight
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Candidate for the Prime Minister of Canada (@WerdEmUp) reported from Calgary, Alberta@Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.
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Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta@newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.
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JP Sandhu (@jpsandhu79) reported from Calgary, AlbertaWould be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.
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Marian Hughes Rooney (@Gus365) reported from Calgary, Alberta@Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle
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Bella Bee (@SmileyYYC) reported from Calgary, Alberta@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264
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Gersart (@gersart) reported from Calgary, AlbertaI gave up. It went from downloading 3.5 G in 15 minutes to 3 hours. Also switched from the 5G network to an older one. Both are 4 feet from the computer. I can’t tell if it is a @Shawhelp problem or an @Apple one. I have too much work to do to piss around with this BS
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Ryan Berry (@Ryan_LEVEL2) reported from Chestermere, Alberta. @Shawhelp @shawinfo Your broadcast of #UFC268 is terrible. Freezing, lagging.
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.
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Mahmud Abdulla (@CanImmConsult) reported from Calgary, Alberta@Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?
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Brian Gervais (@BrianGervaisYYC) reported from Calgary, Alberta@Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!
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Bernice Hill (@DishntheKitchen) reported from Calgary, AlbertaI swear to God @TELUSsupport THIS IS IT. Our internet just stopped completely with BOTH OF US WORKING from home and World Cup OVERTIME about to start. F you and your ****** service.Looks like we're going back to @Shawhelp
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Jonathan Moser (@jonnymoser) reported from Calgary, Alberta@bitofallwrite @JagB8 @Shawhelp Thanks for finding this update - too bad it wasn’t sent to me directly!!
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Nolan Moore (@Nolanappraiser) reported from Calgary, AlbertaI guess @Shawhelp internet is down. Files will have to wait
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾 (@johangreg) reported from Calgary, AlbertaToday I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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Vipul (@Vipul___) reported from Calgary, AlbertaThe only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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twinkly✨rascal🖤 (@purpledcake) reported from Calgary, AlbertaHey @Shawhelp - is there a service outage in the Beltline? Haven’t had internet for a couple hours now
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa (@Noosiekins) reported@Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.
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Shari O'Neill (@ShariONeill12) reported@Shawhelp is the internet down in Anmore along East Road? No connection happening.
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Ryan Brackenbury (@slackerman10) reportedNobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks
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DJ Phoenix (@DJPh03NiX) reported@Shawhelp Doesn’t help. Same issue both on the website and the mobile app.
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Dave (@Danrek77) reported@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label
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4REYCanuck (@OverStMungos) reported@AndorianIP @Shawhelp @Shawhelp also in Langley - any update on e.r.a? Still out - I can’t go to the portal to check on your updates because, we’ll, my internet is down. Data running very slow (and $)
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Lynelle (@Bogey_Putt) reported@Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?
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We Talk Wrestling (@WeTalkWrestling) reported@Shawhelp hey shaw is your internet down in calgary SE? Got no internet for the last 45mins
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We Talk Wrestling (@WeTalkWrestling) reported@Shawhelp No but your website now says a hydro issue is causing it as of 8:55
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D (@superdaddoo) reportedPSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.