Shaw Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T3K, T3J, T3H, T3G, T2E, T3M, T2R and T1Y.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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Wi-fi (11%)
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TV (10%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta
@Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.
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Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta
@Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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Aaron B (@a_bbury11) reported from Calgary, Alberta
@Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!
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Michael Ryan (@michaeltryan74) reported from Calgary, Alberta
I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc
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Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta
@Shawhelp @ShawInfo I have never received services I would need to cancel immediately.
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Andy S (@nsnwca) reported from Calgary, Alberta
@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.
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Rob 🤠 (@leaningcowboy) reported from Calgary, Alberta
@Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?
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Erin (@ErinRooneye) reported from Calgary, Alberta
@Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!
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Deborah Pineda (@pineda_deborah) reported from Calgary, Alberta
@Shawhelp good morning, my internet is down is there a problem in the
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Bella Bee (@SmileyYYC) reported from Calgary, Alberta
@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264
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Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta
@ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw
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Nathan Adams (@N8Lights) reported from Calgary, Alberta
@Shawhelp can someone help me please
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🏈 “Carpe Eu” 🏈 (@K_O_cowtown) reported from Calgary, Alberta
@Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet
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Frank P. MacMaster, PhD (@FrankMacMaster) reported from Calgary, Alberta
@Shawhelp is there an outage in NW Calgary?
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Jason Milton (@JasonJMilton) reported from Calgary, Alberta
@Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp
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Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta
@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??
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Katie Hall (@diamondlegacy2) reported from Calgary, Alberta
@Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.
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RosieLonglastname (@EeLosie) reported from Calgary, Alberta
@Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am
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Ryan Berry (@Ryan_LEVEL2) reported from Chestermere, Alberta
. @Shawhelp @shawinfo Your broadcast of #UFC268 is terrible. Freezing, lagging.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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LallyA (@LallyAd) reported
@Shawhelp Hey shaw I’m still having internet issues even after the tech came was wondering if you guys can give some sort of credit for it thanks:)
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just.miaa (@justm_iaa) reported
@Shawhelp your service sucks. Wifi went out@10pm Tuesday.. it’s still out. I’ve reset it every way possible. & accrued 5+ hours of wait time on the phone (3 different calls) to never reach anyone. To the point we’re waiting for a modem from a new company cause y’all suck.
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Paul Michna (@MichnaPaul) reported
@Shawhelp I have rebooted it twice and get the following message: "Error 64417 We encountered an error loading Shaw on Demand. We are currently experiencing temporary problems with VOD. Please try again later."
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Steve Clark (@stevewclark) reported
Hey @Shawhelp - we’re having all sorts of trouble with our Bluecurve modem it seems. Keeps disconnecting and pausing various devices then connecting them with what looks a new device. Please help!
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Tyler (@TMHellard) reported
@Shawhelp can you please let me know if there is an outage in Silver Springs in calgary?
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Amber (@AisforAWSM) reported
@Shawhelp What's going on with the service in the Blackfalds area? Internet's been down for 30 mins.
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Andy S (@astephen008) reported
@ShawInfo are they any cheaper tv and/or internet packages for ukrainian refugees? There's 2 families moving into our building and I'm just trying to get information to help them out.
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Stacey Rae Images (@StaceyRaeAins) reported from Coalhurst, Alberta
@Shawhelp @tjtolley Having issues in COALHURST too, tried all troubleshooting steps
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Mike de Ruyter (@mderuyter85) reported
@Shawhelp ABSOLUTE WORST CUSTOMER SERVICE EXPERIENCE TONIGHT. 10+ YEARS OF BEING A SHAW CUSTOMER AND THIS IS HOW YOU TREAT YOUR CUSTOMERS?!?! SERIOUSLY RETHINKING NOW
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Adi Lally (@adilally3) reported
Is anyone at @Shawhelp able to help!