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Shaw

Shaw outages and service status in Calgary, Alberta

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Full Outage Map
  • Shaw generated 5 outage signals in the last 24 hours around Calgary, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 25, 5:49 PM EDT.
  • 66% Internet (66%)
  • 16% Wi-fi (16%)
  • 10% TV (10%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 2% Phone (2%)

The latest reports from users having issues in Calgary come from postal codes T1Y , T3K , T3M , T2A , T2R , T3H , T2T and T3B .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.

CityProblem TypeReport Time
Calgary Internet 19 minutes ago
Calgary Internet 43 minutes ago
Calgary Internet 6 hours ago
Calgary E-mail 18 hours ago
Calgary E-mail 19 hours ago
Calgary Wi-fi 2 days ago

Nearby cities with recent reports

Chestermere

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • K_O_cowtown
    ๐Ÿˆ "digitus meus trahere" ๐Ÿˆ (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp Is email server down this morning?

  • SmileyYYC
    Bella Bee ๏ฃฟ (@SmileyYYC) reported from Calgary, Alberta

    WTH @Shawhelp ??????????? Connection errors again.

  • SMG365LLC
    Social Media Guru 365โ„ข๏ธ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @ShawInfo I have never received services I would need to cancel immediately.

  • UKgeordieColin
    Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.

  • JasonJMilton
    Jason Milton (@JasonJMilton) reported from Calgary, Alberta

    @Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp

  • UKgeordieColin
    Colin (@UKgeordieColin) reported from Calgary, Alberta

    Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary

  • hallofchristian
    ๐—–๐—ต๐—ฟ๐—ถ๐˜€๐˜๐—ถ๐—ฎ๐—ป ๐—›๐—ฎ๐—น๐—น (@hallofchristian) reported from Calgary, Alberta

    @MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesnโ€™t offer & Iโ€™ve been asking for years. Only solution seems to be @DAZN_CA but thereโ€™s nothing else on there Iโ€™d want to watch making the $20/mth a bit much to fork over.

  • BrilliantOranje
    Henrik (@BrilliantOranje) reported from Calgary, Alberta

    @Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information

  • tracyinkits
    tracy (@tracyinkits) reported from Calgary, Alberta

    @Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?

  • CalgaryFitz
    ๐™ฒ๐šŠ๐š•๐š๐šŠ๐š›๐šข '๐”…๐”ฆ๐”ค ๐”ˆ๐”ก' ๐™ต๐š’๐š๐šฃ๐Ÿ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿด (@CalgaryFitz) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. ๐Ÿคฌ

  • chorndogg
    Ken Chorney (@chorndogg) reported from Calgary, Alberta

    @Shawhelp we have no signal. There is a message with the code XRE-03121.

  • Mike_Clarry
    Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    Hey @ShawInfo - thanks for ripping me off for crappy service over the past few years - you were supposed to deliver a modem tonight between 6-8 pm!! Still not here! Thanks for the continued utterly garbage service you provide - discraceful .....

  • EeLosie
    RosieLonglastname (@EeLosie) reported from Calgary, Alberta

    @Shawhelp Is there an internet outage in the Vic Park area in Calgary? Havenโ€™t had access to the internet since 5am

  • Mike_Clarry
    Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    @ShawInfo It would be nice if you actually supported your services! Iโ€™ve had problems with my cable & internet service since last Thursday - Iโ€™ve called every day and it stil not corrected !!! This just SUCKS...

  • __almond
    Almond (@__almond) reported from Calgary, Alberta

    @Shawhelp internet down in Tuscany ?

  • Gus365
    Marian Hughes Rooney (@Gus365) reported from Calgary, Alberta

    @Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle

  • CnobleCarla
    Carla Noble (@CnobleCarla) reported from Calgary, Alberta

    @Shawhelp is the cable down in Harvest Hills?

  • Vipul___
    Vipul (@Vipul___) reported from Calgary, Alberta

    The only reason Iโ€™m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp

  • jpsandhu79
    JP Sandhu (@jpsandhu79) reported from Calgary, Alberta

    Would be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.

  • purpledcake
    twinklyโœจrascal๐Ÿ–ค (@purpledcake) reported from Calgary, Alberta

    Hey @Shawhelp - is there a service outage in the Beltline? Havenโ€™t had internet for a couple hours now

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RickAlsop
    Rick Alsop (@RickAlsop) reported

    @Shawhelp Says no outages on site but down detector says otherwise. I did call and canโ€™t wait on hold for several hours for an automated reply.

  • punkwich
    sarah (@punkwich) reported

    lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

  • XLegitJetsFanX
    MrYeti (@XLegitJetsFanX) reported

    @nobodyhky @Shawhelp Starlink buddy I switched and never will switch back

  • RisenRealm
    Drimint (@RisenRealm) reported

    @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp It's ONLY the TV box. I go on the apps on my TV & watch no problem. Our Internet is strong everywhere.

  • howyougo
    Michelle Valancius (@howyougo) reported

    Shaw cable rogers cable NOT working anyone else #ShawMedia #rogerscable #shawcable @Shawhelp

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    @Shawhelp Aaarrrrrgh, 7th time itโ€™s asked me to sign in!

  • edshand1
    elwood shand (@edshand1) reported

    @Shawhelp Iโ€™m getting no signal on one of my tvs and the box underneath has no lights but the other boxes do. I changed the hdmi cable and still nothing.

  • lorianebird
    Lori Bird (@lorianebird) reported

    @sigurdson_chris @Shawhelp @Rogers What customer service? There isnโ€™t any-at all!

  • Geodude96
    Alex Snow (@Geodude96) reported

    @Shawhelp My internet has been cutting out at least once a day for the past few weeks. Called in once before and was told there was a problem in my area but nothing has changed since then. I'm on Zoom at least once/week & need it reliable. Really getting sick of the bad service.