Shaw

Shaw Outage Report in Calgary, Alberta

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Calgary come from postal codes T2R, T1Y, T3M, T3H, T2T, T2A, T3K and T3J.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Calgary, Alberta 01/15/2026 23:55

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary E-mail
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary Wi-fi
CanadaCalgary TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • robinlear Robin Lear (Realtor) (@robinlear) reported from Calgary, Alberta

    @Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?

  • Gus365 Marian Hughes Rooney (@Gus365) reported from Calgary, Alberta

    @Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.

  • KestrelYYC geoff (@KestrelYYC) reported from Calgary, Alberta

    My @ShawInfo Internet just went down.... #yyc

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @cryage83 @Shawhelp Any update on Shaw service in Shawnessy/Somerset SW Calgary?

  • BruceLeslie6 Bruce Leslie (@BruceLeslie6) reported from Calgary, Alberta

    Hey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!

  • gotrockseh1 Gotrockseh (@gotrockseh1) reported from Calgary, Alberta

    @ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp There isn’t really anything DM will help with, this isn’t my account, just trying to come up with the right advice for him when I deliver his phone.

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not

  • BrilliantOranje Henrik (@BrilliantOranje) reported from Calgary, Alberta

    @Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information

  • Bluenoser4ever Jenn (@Bluenoser4ever) reported from Calgary, Alberta

    Any info regarding a cable/internet outage in Calgary SE @Shawhelp ?

  • EeLosie RosieLonglastname (@EeLosie) reported from Calgary, Alberta

    @Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.

  • LeanneSandau Leanne Sandau (@LeanneSandau) reported from Calgary, Alberta

    @Shawhelp Still on hold with your customer service!! Can’t believe the issues!!

  • jake_sherlock Jake Sherlock (@jake_sherlock) reported from Calgary, Alberta

    @Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?

  • hem_him Hemendra (@hem_him) reported from Calgary, Alberta

    @Shawhelp is there an outage in Mahogany area ?

  • __almond Almond (@__almond) reported from Calgary, Alberta

    @Shawhelp internet down in Tuscany ?

  • scottdellinger Scott Dellinger (@scottdellinger) reported from Calgary, Alberta

    @Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.

  • YYCCowboy AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported from Calgary, Alberta

    @Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..

  • smconnor007 Sean (@smconnor007) reported from Calgary, Alberta

    Wow @Shawhelp @ShawInfo !! You make it very difficult to work from home. As a internet provider you dropped the ball too many time in January, and it’s getting worse. I have to reevaluate the service in my neighbourhood.

  • BrianGervaisYYC Brian Gervais (@BrianGervaisYYC) reported from Calgary, Alberta

    @Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ZeegersTV Zeegers (@ZeegersTV) reported

    @Shawhelp Yes I know there's an issue in my area that has come and gone multiple times and you aren't fixing it. Between Telus Ingress on the plant and a botched infrastructure leg somewhere... IT JUST NEEDS TO BE FIXED... I know this because I used to work for you guys. FIX THIS.

  • shelbyae ❄️Shelby Lou Who❄️ (@shelbyae) reported

    @Shawhelp any info on the cable/internet outage in central Edmonton?

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. So long! Hello @Shawhelp

  • II00713239 I I (@II00713239) reported

    @Shawhelp Hi there, What happened with Shaw customer service? trying to resolve an issue with my account and it is almost two weeks now

  • Landon_Brown50 Lando (@Landon_Brown50) reported

    @Shawhelp @Shawhelp no outrages listed online and yet my service has been in and out all day, told there’s a ticket for my area but it’s not listed online. Just another day being a Shaw customer

  • _FRESHPRINTZ_ Fresh Printz (@_FRESHPRINTZ_) reported

    @Shawhelp 1000 internet speed and it took me 10 mins to load your Twitter page. This internet is **** at night. You guys playing with my speed thinking I'm asleep. Company full of lies as well about my modem saying it was wifi6 when you guys are only coming out with that now. Wtf

  • closetag Closetag (@closetag) reported

    @Shawhelp no Internet at the moment in Langley BC. Tried restarts etc already. Any system problems reported?

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we@never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. @Shawhelp, expect a call from us tomorrow.

  • hockeymom4lyfe Lynn George (@hockeymom4lyfe) reported

    @Shawhelp Thanks for the info. It’s too bad we could with gateway

  • II00713239 I I (@II00713239) reported

    @Shawhelp First through the chat ( but agent there said he is not be able to help me and ask me to call customer service and lady there said that she is sending an email to the agent who sell the plan and he will contact me, 3 days and I am still waiting