Shaw

Shaw Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T1Y, T3K, T3G, T2R, T3J, T2Y, T3H and T2K.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Calgary, Alberta 02/16/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • BruceLeslie6 Bruce Leslie (@BruceLeslie6) reported from Calgary, Alberta

    Hey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @cryage83 @Shawhelp Any update on Shaw service in Shawnessy/Somerset SW Calgary?

  • robinlear Robin Lear (Realtor) (@robinlear) reported from Calgary, Alberta

    @Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?

  • KestrelYYC geoff (@KestrelYYC) reported from Calgary, Alberta

    My @ShawInfo Internet just went down.... #yyc

  • CnobleCarla Carla Noble (@CnobleCarla) reported from Calgary, Alberta

    @Shawhelp is the cable down in Harvest Hills?

  • JJPSForsyth Jeff Forsyth-Start-up's-Tech-Amorphous (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service

  • _Carmi_ Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta

    @Shawhelp why do you suck so much? Fix your **** so I can watch hockey without the screen going black every 30 seconds

  • smconnor007 Sean (@smconnor007) reported from Calgary, Alberta

    Wow @Shawhelp @ShawInfo !! You make it very difficult to work from home. As a internet provider you dropped the ball too many time in January, and it’s getting worse. I have to reevaluate the service in my neighbourhood.

  • gopherboy316 🇨🇦 James Barnes 🇨🇦 (@gopherboy316) reported from Calgary, Alberta

    @Shawhelp Is there an outage in NW calgary?? all my channels say not authorized

  • _Carmi_ Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta

    @Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight

  • TAnolan28 Terri-Ann Nolan (@TAnolan28) reported from Calgary, Alberta

    @Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it

  • urkeyconector Debbie Miller🇨🇦 (@urkeyconector) reported from Calgary, Alberta

    @ShawInfo . After more than 30 years a @ShawInfo customer , had THE worst customer service ever today. Need to look at other options

  • johnleung888 JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta

    Well *** fong, Due to a massive @ENMAX outage in my area, my @ShawInfo internet is currently down. So we’re going back to the basics tonight — streaming off my phone! This also means no games after dinner and no @StreamRaiders. Sorry about this *** Fong

  • purpledcake jolly🎄st.rascal🖤 (@purpledcake) reported from Calgary, Alberta

    Hey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.

  • SnarePhoto Arden Shibley 🏳️‍🌈 (@SnarePhoto) reported from Calgary, Alberta

    @Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?

  • hallofchristian 𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗛𝗮𝗹𝗹 (@hallofchristian) reported from Calgary, Alberta

    @MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.

  • johnleung888 JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta

    @enmax @Shawhelp — When can I meet with my *** Fong Clan on @Twitch? We were going to have hot pot live together but your service outage in my area has ruined those plans...

  • chorndogg Ken Chorney (@chorndogg) reported from Calgary, Alberta

    @Shawhelp we have no signal. There is a message with the code XRE-03121.

  • jessicalaura__ Jessica (@jessicalaura__) reported from Calgary, Alberta

    @Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @trinabilling @Shawhelp I don’t have the internet issues, but wow has the picture been pixelated and freezing for months now. We’ve had the local tech manager say it’s a known issue to do with channel frequencies and bandwidth. They can’t do anything but pass it along to the higher ups.

  • set921 YVR BlueJays Fan (@set921) reported

    @Shawhelp Every single comment on the app store says the same thing: white screen with just Chat and Support at the bottom. Not unique to me.

  • natoyaista Natoya (@natoyaista) reported

    @Shawhelp Charlie, that’s unfortunate. It’s been the entirety of the day, there must be some other update available. Many folx are working from home or in my case doing online classes and rely heavily on the internet service shaw provides.

  • MomKP22 Mrs. K ♓ (@MomKP22) reported

    @Shawhelp 0 help, but thank you anyway. Would love to know why and an idea when it will be back on for the Lowermainland

  • Jhoven97937720 Jhoven (@Jhoven97937720) reported

    @Shawhelp Seriously!?!?? Shaw blackout started since like midnight last night and still not resolved till now 😠😡😤

  • schlshrub Frandeezy (@schlshrub) reported

    @Shawhelp @devonbcls How about an update more current then 6 hours ago? This is ridiculous. Not only are we without service but we all end up using and being charged for the data we’re going through on our phones. Never any consideration given to this when there is an outage. 😡

  • yakhunter011 Greasie Weasel (@yakhunter011) reported

    @Shawhelp app is the absolute garbage...

  • ScottPay4 Scott Pay (@ScottPay4) reported

    @Shawhelp suddenly lost connectivity due to yet another outage! And I see on your website there’s another scheduled for tomorrow. That paired with the almost daily need to reboot my modem just to get the internet to work properly, is why I’ll be contacting Telus tomorrow.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @payne_cc @Shawhelp I’m just telling you it’s a bandwidth issue with BlueCurve that they refuse to fix. I’m not telling you to watch on your phone.

  • MrHnidan Darrin Hnidan (@MrHnidan) reported

    @Shawhelp So our internet goes down, the tech support guy tells me to unplug a few cables (which didn’t work) and then tells me a tech can’t come out until at least Friday?! Unacceptable, maybe one of your competitors values our business more