Shaw Outage Report in Calgary, Alberta
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T1Y, T3K, T3J, T3H, T3G, T2R, T2Y and T3M.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (59%)
-
TV (18%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
-
Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.
-
Ellinor
(@EllisFun) reported
from
Calgary, Alberta
@Shawhelp I have a question about moving, can/should I continue my service (bring hardware with me?) or should I order a new package online and set it up myself at the new address? Is there a greater benefit to either?
-
Gord Oakes
(@gordoakes) reported
from
Calgary, Alberta
@Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg
-
Michael Clarry
(@Mike_Clarry) reported
from
Calgary, Alberta
@ShawInfo It would be nice if you actually supported your services! I’ve had problems with my cable & internet service since last Thursday - I’ve called every day and it stil not corrected !!! This just SUCKS...
-
Nolan Moore
(@Nolanappraiser) reported
from
Calgary, Alberta
I guess @Shawhelp internet is down. Files will have to wait
-
richard white
(@everydaytourist) reported
from
Calgary, Alberta
@ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks
-
sean chandler
(@seanchandler067) reported
from
Calgary, Alberta
@Shawhelp is there an outage in bridge crescent in bridgeland ?
-
Taylor Rocca
(@taylorrocca) reported
from
Calgary, Alberta
@Shawhelp Hi @Shawhelp - been DMing since last night. Internet service is continually dropping out. Trying to work from home today & unable to. Respectfully requesting assistance. cc: @n_decarle
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
@Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so I’m screwed
-
Gersart
(@gersart) reported
from
Calgary, Alberta
I gave up. It went from downloading 3.5 G in 15 minutes to 3 hours. Also switched from the 5G network to an older one. Both are 4 feet from the computer. I can’t tell if it is a @Shawhelp problem or an @Apple one. I have too much work to do to piss around with this BS
-
N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
-
Jessica
(@jessicalaura__) reported
from
Calgary, Alberta
@Shawhelp I have been experiencing a lot of speed issues with my internet lately. Yesterday I got less than 1 Mbps download speed at one point & today 12.37. Makes video meetings a challenge. I am on the internet 300 plan. I’ve restarted my router several times. Any advice?
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.
-
Sean
(@Sean_in_Calgary) reported
from
Calgary, Alberta
@Shawhelp are there issues in Hawkwood area of Calgary?
-
twinkly✨rascal🖤
(@purpledcake) reported
from
Calgary, Alberta
Hey @Shawhelp - is there a service outage in the Beltline? Haven’t had internet for a couple hours now
-
Hagir Sail
(@Jarajaira) reported
from
Calgary, Alberta
@ShawInfo very frustrates with the lack of internet and the issues I have been having for a year now with no resolution
-
Sithun John
(@sithunj) reported
from
Calgary, Alberta
@Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?
-
stewarjo
(@proteinjohnny) reported
from
Calgary, Alberta
@Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
Horrible chat agent, rude and doesn’t even understand ts process. @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
cindershadow
(@cindershad0w) reported
Hey @ShawInfo I am a youtube streamer, and have had service from you for years At night, your service is not longer stable enough for me to stream. I have done this for over 2 years, I need help ASAP My plans tonight are to stream, but your service is preventing it. HELP!
-
Straight Law Cocktail from Harvie denBok *******
(@Straight_Law) reported
@ShawInfo @thehackergals Which is nice, however, about the actual service you are supposed to provide paying customers? We're down since 8:00am... no phone, no internet.
-
Gayle Charach
(@gcharach) reported
@Shawhelp Spenser, I’d rather have my service restored in a timely manner. Considering my next door neighbour’s repair is happening tomorrow morning, not sure why I have to wait 4 days??
-
AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴
(@YYCCowboy) reported
@Shawhelp Any chance I can bug someone for some help? Tried the forums etc.. Still stumped!
-
Kyle Warren
(@WarKy12) reported
How @ShawInfo has treated my girlfriend during the pandemic is horrible! I will NEVER use Shaw and will tell everyone I know to not use them as well... shame on you Shaw!!
-
Andrew McKay
(@WildEagle) reported
@Shawhelp Is there an outage downtown Calgary right now?
-
Winson Chen
(@snowneon) reported
@Shawhelp I was doing it online, that is problem, why asks from the pin that should be used through phone? Can it do single sign on with the myshaw app or even just ask me to login with credentials and MFA. I don't mind that
-
Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE
-
ronno
(@ronproulx) reported
Any idea why my internet is down @Shawhelp
-
LMH
(@RentedNinja) reported
Ever since we switched to Blue curve. Internet sux @Shawhelp and tech support was no help