Shaw

Shaw Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T2R, T3J, T2V, T3H, T2N, T2A, T2T and T2Z.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Calgary, Alberta 02/23/2025 04:30

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (45%)

    Internet (45%)

  2. TV (19%)

    TV (19%)

  3. E-mail (17%)

    E-mail (17%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Wi-fi (9%)

    Wi-fi (9%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • BrilliantOranje Henrik (@BrilliantOranje) reported from Calgary, Alberta

    @Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp #BlueCurve down???? #StanleyCupFinals

  • Restricted1337 Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    If I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry

  • Gus365 Marian Hughes Rooney (@Gus365) reported from Calgary, Alberta

    @Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle

  • Bluenoser4ever Jenn (@Bluenoser4ever) reported from Calgary, Alberta

    Any info regarding a cable/internet outage in Calgary SE @Shawhelp ?

  • LeanneSandau Leanne Sandau (@LeanneSandau) reported from Calgary, Alberta

    @Shawhelp Still on hold with your customer service!! Can’t believe the issues!!

  • Restricted1337 Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    @Shawhelp worst customer support I’ve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times it’s not on my end. Tech shows up … problem is not in your end. Wow gee thanks bud I know that…. FIX IT

  • hem_him Hemendra (@hem_him) reported from Calgary, Alberta

    @Shawhelp is there an outage in Mahogany area ?

  • EeLosie RosieLonglastname (@EeLosie) reported from Calgary, Alberta

    @Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.

  • gotrockseh1 Gotrockseh (@gotrockseh1) reported from Calgary, Alberta

    @ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?

  • Restricted1337 Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    @Shawhelp top notch tech support 45 minutes of her shuffling through the trouble shooting 101 guide asking me to turn everything on and off multiple times…. Honey I tried that’s why I’m calling like I told you in the beginning

  • __almond Almond (@__almond) reported from Calgary, Alberta

    @Shawhelp internet down in Tuscany ?

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.

  • scottdellinger Scott Dellinger (@scottdellinger) reported from Calgary, Alberta

    @Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.

  • BrianGervaisYYC Brian Gervais (@BrianGervaisYYC) reported from Calgary, Alberta

    @Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp There isn’t really anything DM will help with, this isn’t my account, just trying to come up with the right advice for him when I deliver his phone.

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary

  • YYCCowboy AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported from Calgary, Alberta

    @Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..

  • Restricted1337 Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    @Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • FrustrationIsle It is what it is (@FrustrationIsle) reported

    Wow, I have spent so much time with @Shawhelp trying to unlock my email account today. So useless. Waste my time and still don't get it unlocked. Forever to "chat" with support, probably somewhere overseas.

  • lewyoung Lew Young (@lewyoung) reported

    @Shawhelp Never heard back. However I have seen shaw trucks on block. Imagine they have disrupted service for a hour. Have since came back on.

  • andrewjsb Andrew B (@andrewjsb) reported

    @Shawhelp I’ve done that. Talked to rep he said he would call back internet has cut out twice. Spent 22mins on hold again to get the call disconnected again! No one has called from the ticket I made. This needs to be resolved or I will have to call sasktel to come in and install internet!

  • RinaLiddle Rina Liddle (@RinaLiddle) reported

    @Shawhelp What's the point, your service guy has just told me that 200 -300 mb download speeds are fine on the 1 GB package. That you don't guarantee anything.

  • demonprophet MFAMDEMONPROPHET (@demonprophet) reported

    @ZeegersTV @Shawhelp @Rogers def. need to have something done this guy works his butt off to be a creator but falls victim to bad isp come on its 2022 i live in a town with 1000 people and have better internet than yall unacceptable

  • shawninthe604 NinerGang ☬ (@shawninthe604) reported

    Why do the @Shawhelp people keep tells us to not renew the contract if we don't want too.. we have general internet issues ( who does in 2022) and the dude and now the tech lady have both told me to not renew it if I don't want to

  • ahkoo10 ahkoo (@ahkoo10) reported

    @Shawhelp @demonprophet Darren, I've been watching for nearly 2 yrs now and he's had issues like this WEEKLY that entire time. Being an ex-tech, he's able to give your company far more insight to the problem than your avg customer, but continues to be ignored. Speaking bluntly, thats pretty pathetic.

  • ZeegersTV Zeegers (@ZeegersTV) reported

    Legit so fkn angry at @Shawhelp and their lack of customer service - ruining my business revenue and making this a god damn headache I guess they’re checked out from @Rogers I don’t have time to do the Cx service BS every time this does down / lose upload connection. FIX IT

  • MattDuffy21 Matthew Duffy (@MattDuffy21) reported

    @ShawInfo @ShawTVWinnipeg Shaw, you're customer support is frustrating and poor. I urge you to improve same given the rates you charge.

  • demonprophet MFAMDEMONPROPHET (@demonprophet) reported

    @Shawhelp and im sure there has been contact but i tune in every day to him stream and its constant not a day goes by that there is major problems. I really hope yall do get it fixed i bounce around alot of streamers and am part of a huge community. he has what it takes to be huge1/2