Shaw Outage Report in Calgary, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T1Y, T3K, T3H, T3J, T3M, T2R, T3B and T2Y.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| TV | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Jessica
(@jessicalaura__) reported
from
Calgary, Alberta
@Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?
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Robin Lear (Realtor)
(@robinlear) reported
from
Calgary, Alberta
@Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?
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🇨🇦 James Barnes 🇨🇦
(@gopherboy316) reported
from
Calgary, Alberta
@Shawhelp Is there an outage in NW calgary?? all my channels say not authorized
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The Dave! 🌈
(@TheDaveCA) reported
from
Calgary, Alberta
@cryage83 @Shawhelp Any update on Shaw service in Shawnessy/Somerset SW Calgary?
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Arden Shibley 🏳️🌈
(@SnarePhoto) reported
from
Calgary, Alberta
@Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?
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Carla Noble
(@CnobleCarla) reported
from
Calgary, Alberta
@Shawhelp is the cable down in Harvest Hills?
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Ken Chorney
(@chorndogg) reported
from
Calgary, Alberta
@Shawhelp we have no signal. There is a message with the code XRE-03121.
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𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗛𝗮𝗹𝗹
(@hallofchristian) reported
from
Calgary, Alberta
@MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.
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Sean
(@smconnor007) reported
from
Calgary, Alberta
Wow @Shawhelp @ShawInfo !! You make it very difficult to work from home. As a internet provider you dropped the ball too many time in January, and it’s getting worse. I have to reevaluate the service in my neighbourhood.
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
@newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.
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Terri-Ann Nolan
(@TAnolan28) reported
from
Calgary, Alberta
@Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it
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Ryan Carmichael ∆
(@_Carmi_) reported
from
Calgary, Alberta
@Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight
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JohnLeung888 Live on Twitch
(@johnleung888) reported
from
Calgary, Alberta
@enmax @Shawhelp — When can I meet with my *** Fong Clan on @Twitch? We were going to have hot pot live together but your service outage in my area has ruined those plans...
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Bruce Leslie
(@BruceLeslie6) reported
from
Calgary, Alberta
Hey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!
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Jeff Forsyth-Start-up's-Tech-Amorphous
(@JJPSForsyth) reported
from
Calgary, Alberta
@Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service
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Jake Sherlock
(@jake_sherlock) reported
from
Calgary, Alberta
@Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?
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Debbie Miller🇨🇦
(@urkeyconector) reported
from
Calgary, Alberta
@ShawInfo . After more than 30 years a @ShawInfo customer , had THE worst customer service ever today. Need to look at other options
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Ryan Carmichael ∆
(@_Carmi_) reported
from
Calgary, Alberta
@Shawhelp why do you suck so much? Fix your **** so I can watch hockey without the screen going black every 30 seconds
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JohnLeung888 Live on Twitch
(@johnleung888) reported
from
Calgary, Alberta
Well *** fong, Due to a massive @ENMAX outage in my area, my @ShawInfo internet is currently down. So we’re going back to the basics tonight — streaming off my phone! This also means no games after dinner and no @StreamRaiders. Sorry about this *** Fong
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geoff
(@KestrelYYC) reported
from
Calgary, Alberta
My @ShawInfo Internet just went down.... #yyc
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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shoana harrower
(@shoanah) reported
@Shawhelp Planned outage we were not informed about it looks like. Was 24 hours in North Vancouver yesterday. Is that what we can expect? I'll switch to Telus but fire that happens.
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Rani Sihota
(@shewstring2000) reported
@Shawhelp This is frustrating there has been outage since last night still not resolved..last update was 8:22 pm. Not acceptable
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shoana harrower
(@shoanah) reported
@Shawhelp Planned outage it looks like, we were not informed about. Was 24 hours in North Vancouver yesterday. Is that what we can expect? Do you need some fibre optic specialists sent over to help out with fixing it? #telus
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Noskcaj
(@uYnoskcaJ) reported
@ShawInfo Internet down in Surrey
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Simret
(@SIMRETDHILLON) reported
@Shawhelp how long will your services be down in Surrey, B.C.? My wifi and cable have been down for approx an hour
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liz lawrence
(@lizzlawrence) reported
@Shawhelp is there an outage in fleetwood surrey? our wifi just all turned off?
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Aryne Cabatan
(@_acbtn) reported
@Shawhelp internet is still down here at Guildford area 🤔
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Deepak
(@Deepak_Hockey) reported
@Shawhelp outage in Surrey still not resolved any updates
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shoana harrower
(@shoanah) reported
@Shawhelp Service outrage has been going on for 11 hours not 6.
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Ben
(@bguanzon) reported
from
Surrey, British Columbia
@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!