Shaw Outage Report in Calgary, Alberta
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T2R, T3H, T3C, T2A, T3E, T2N, T3J and T2E.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (47%)
-
E-mail (20%)
-
TV (15%)
-
Total Blackout (9%)
-
Wi-fi (8%)
-
Phone (1%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
||
| Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
-
Jason Milton
(@JasonJMilton) reported
from
Calgary, Alberta
@Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp
-
Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp worst customer support I’ve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times it’s not on my end. Tech shows up … problem is not in your end. Wow gee thanks bud I know that…. FIX IT
-
Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw
-
Frank P. MacMaster, PhD
(@FrankMacMaster) reported
from
Calgary, Alberta
@Shawhelp is there an outage in NW Calgary?
-
Michael Ryan
(@michaeltryan74) reported
from
Calgary, Alberta
I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc
-
Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
If I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry
-
Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can someone help me please
-
Aaron B
(@a_bbury11) reported
from
Calgary, Alberta
@Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!
-
Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
-
Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??
-
RosieLonglastname
(@EeLosie) reported
from
Calgary, Alberta
@Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am
-
Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp top notch tech support 45 minutes of her shuffling through the trouble shooting 101 guide asking me to turn everything on and off multiple times…. Honey I tried that’s why I’m calling like I told you in the beginning
-
Andy S
(@nsnwca) reported
from
Calgary, Alberta
@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.
-
Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.
-
Rob 🤠
(@leaningcowboy) reported
from
Calgary, Alberta
@Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?
-
Erin
(@ErinRooneye) reported
from
Calgary, Alberta
@Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!
-
Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.
-
🏈 “Carpe Eu” 🏈
(@K_O_cowtown) reported
from
Calgary, Alberta
@Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet
-
Katie Hall
(@diamondlegacy2) reported
from
Calgary, Alberta
@Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.
-
Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Soham Santra
(@Prancing_18) reported
@ShawInfo @GamingStadiumCS Just shut down ffs
-
Sonia J
(@sj883) reported
@Shawhelp trying to renew my plan but when I call it says customer service is closed until noon? Is that true?
-
RoboChicken_
(@RoboChicken_) reported
@Shawhelp I get not wanting to diagnose over social media. I'm only hear to try and spread the word it might be something else. It could just be something on my end. Last time this happened it was not just a me issue and Shaw did in fact mess something up. Maybe it is maybe it isn't idk.
-
Starpunk®
(@StarpunkGame) reported
@SaskTelSupport Coming up on 12 hours.. Came from @Shawhelp in BC. Outages through cut lines, lightning strikes, snow and hail storms; never in 20 years have they taken this long to repair. What exactly did you do to your lines?!
-
Starpunk®
(@StarpunkGame) reported
@SaskTelSupport Coming up on 12 hours.. Came from @Shawhelp in BC. Outages through cut lines, lightning strikes, snow and hail storms; never in 20 years have they taken this long to repair. What exactly did you do to your lines?!
-
malakajoe
(@malakajoe) reported
@Shawhelp Signed up with Shaw and was not given the package requested. Then can’t log into my Shaw for a week now to activate Disney plus and one cable box doesn’t work. Customer service has been no help and even said I would stay (after I requested a cancelation) if they would correct.
-
RoboChicken_
(@RoboChicken_) reported
@Shawhelp so what is going on with your services? Seems lots of people are having struggles with slow internet. It has almost been a month and a new modem and still nothing. Had a service tech come and then 2 days later internet is doing the same thing. Now it's been almost
-
Stinky Man
(@LilMoserGaming) reported
@Shawhelp Your wifi is hot garbage
-
Stephen Lowden
(@MooseBeSocial) reported
@Shawhelp Looking for a contact for someone above customer service. Do you have a phone number for someone in customer retention? Customer service was not able to help.
-
Brandon Nudd
(@Bnudd) reported
@Shawhelp internet in poco seems to be dropping stream strength on and off. Any word on that?? Already did the unplug method but still having issues