Shaw outages and service status in Calgary, Alberta
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Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 4, 1:25 AM EDT.
- Internet (72%)
- TV (9%)
- Wi-fi (7%)
- E-mail (6%)
- Total Blackout (6%)
The latest reports from users having issues in Calgary come from postal codes T3K , T3J , T3M , T2A , T1Y , T2R , T3H and T2W .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 17 hours ago |
|
Calgary
|
Internet | 1 day ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
Total Blackout | 2 days ago |
|
Calgary
|
Wi-fi | 3 days ago |
|
Calgary
|
Internet | 3 days ago |
Community Discussion
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Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Erin (@erininyyc) reported from Calgary, Alberta@Asparklinglady @ShawInfo Seconded, having issues in the Beltline. Service was intermittent last few hours and has now dropped entirely
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Bernice Hill (@DishntheKitchen) reported from Calgary, AlbertaI swear to God @TELUSsupport THIS IS IT. Our internet just stopped completely with BOTH OF US WORKING from home and World Cup OVERTIME about to start. F you and your ****** service.Looks like we're going back to @Shawhelp
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Bella Bee (@SmileyYYC) reported from Calgary, Alberta@Shawhelp #BlueCurve down???? #StanleyCupFinals
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Jason Milton (@JasonJMilton) reported from Calgary, Alberta@Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp
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Nolan Moore (@Nolanappraiser) reported from Calgary, AlbertaI guess @Shawhelp internet is down. Files will have to wait
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Leanne Sandau (@LeanneSandau) reported from Calgary, Alberta@Shawhelp Still on hold with your customer service!! Can’t believe the issues!!
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗛𝗮𝗹𝗹 (@hallofchristian) reported from Calgary, Alberta@MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.
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Vipul (@Vipul___) reported from Calgary, AlbertaThe only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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Gord Oakes (@gordoakes) reported from Calgary, Alberta@Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg
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Vipul (@Vipul___) reported from Calgary, AlbertaHorrible chat agent, rude and doesn’t even understand ts process. @Shawhelp
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾 (@johangreg) reported from Calgary, AlbertaToday I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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Sithun John (@sithunj) reported from Calgary, Alberta@Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.
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iansu.ethernet 🔌 (@iansu) reported from Calgary, Alberta@adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.
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Nancy (@nAuntie) reported from Calgary, AlbertaWe “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp
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Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta@Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.
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Ryan Berry (@Ryan_LEVEL2) reported from Chestermere, Alberta. @Shawhelp @shawinfo Your broadcast of #UFC268 is terrible. Freezing, lagging.
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Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta@Shawhelp why do you suck so much? Fix your **** so I can watch hockey without the screen going black every 30 seconds
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JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, AlbertaWell *** fong, Due to a massive @ENMAX outage in my area, my @ShawInfo internet is currently down. So we’re going back to the basics tonight — streaming off my phone! This also means no games after dinner and no @StreamRaiders. Sorry about this *** Fong
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ugabug (@MaryPChipman) reported@Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again
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Trina M. Lee (@TrinaMLee) reported@Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.
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Alex Deggs (@Alex_Deggs) reported@Shawhelp I can no longer access the Xfinity app to view my security cameras ever since this single sign on update. I have tried different devices and it’s the same. It keeps taking me back to the sign in page after entering my credentials. Please help asap
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.
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Ugabug (@MaryPChipman) reported@Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did
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'Nucknation (@surrey1111) reported@Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.
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Guzzzi (@__guzzzzi) reported@ACBgal @Shawhelp Hey! Did you fix it? Same problem here
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Summer (@snowyday15) reported@Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.
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Bonnie Lee (@stitchlady) reported@M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!
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Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported@Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.