Shaw Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T3M, T3K, T3J, T1Y, T2R, T2K, T2A and T2Y.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Michael Ryan
(@michaeltryan74) reported
from
Calgary, Alberta
I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc
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Jason Milton
(@JasonJMilton) reported
from
Calgary, Alberta
@Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw
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Erin
(@ErinRooneye) reported
from
Calgary, Alberta
@Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.
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Deborah Pineda
(@pineda_deborah) reported
from
Calgary, Alberta
@Shawhelp good morning, my internet is down is there a problem in the
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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RosieLonglastname
(@EeLosie) reported
from
Calgary, Alberta
@Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am
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Ryan Berry
(@Ryan_LEVEL2) reported
from
Chestermere, Alberta
. @Shawhelp @shawinfo Your broadcast of #UFC268 is terrible. Freezing, lagging.
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can someone help me please
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Aaron B
(@a_bbury11) reported
from
Calgary, Alberta
@Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.
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🏈 “Carpe Eu” 🏈
(@K_O_cowtown) reported
from
Calgary, Alberta
@Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet
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Frank P. MacMaster, PhD
(@FrankMacMaster) reported
from
Calgary, Alberta
@Shawhelp is there an outage in NW Calgary?
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo I have never received services I would need to cancel immediately.
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Andy S
(@nsnwca) reported
from
Calgary, Alberta
@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.
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Katie Hall
(@diamondlegacy2) reported
from
Calgary, Alberta
@Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can somone help me please
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Innovation
(@iNnoVationsc2) reported
@Shawhelp Shaw internet has been out for nearly 24 hours. Called for help twice but unplugging and plugging the modem back in isn't doing anything. I believe there's an outage not being reported after routine maintenance was done. Great service as always
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Alli
(@jstagrlwithacat) reported
@Shawhelp shaw mail and webmail still down (invalid email/pw) on all devices and the website. Any known issues right now? Does anyone else have problems?
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Innovation
(@iNnoVationsc2) reported
@Shawhelp Yes Nov 10th morning to 7am. It has continued to be down and is still currently down. I have called and messaged and was informed there was an outage they are working on. Would be nice for a site update with relevant information. But I will DM you and delete this if I am wrong
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Randy Forbes
(@sk2bc67) reported
@Shawhelp hey folks. I am a shaw customer from Canada and have purchased a place in Mexico. Will my shaw cable work on my TV down here
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ALLi want for Christmas is you 🎄 🤶🏻
(@AlliAlliG) reported
Hi @Shawhelp any outages in YYC? Our internet and TV is out in SWA calgary and the community fb group seems to be full of others with this issue.
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PsiDebby
(@PsiDebby) reported
@Shawhelp Elmwood/East Kildonan, Winnipeg. We have an outage, but the status website isn't reporting it.
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H2OBabie
(@H2obabie74) reported
@Shawhelp No internet in Narol/St. Clements, MB. Any updates? Checked support page and no outages/maintenance reported
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Marc Haine
(@donner2000) reported
Well that was strange I was messaging @shawinfo to get them to escalate my call to customer loyalty, and the agent flatly refused. I guess it's time for me to shop around. sigh #customerservice
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Mean Leaf
(@MeanLeaf) reported
@iNnoVationsc2 @Shawhelp Same area, same problem. Shaw truck was working in area around the time, and then it went down.
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NO TEGRIDY
(@TEGRIDYAMERICA) reported
@Shawhelp Have done that. Rebooted modem multiple times. Saw a shaw truck in my alley. After they left my internet stopped working I really think they messed something up. Been a 6 hour long outage.