Shaw Outage Report in Calgary, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T1Y, T3K, T3J, T3M, T3H, T2R, T3B and T2A.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Rob 🤠
(@leaningcowboy) reported
from
Calgary, Alberta
@Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?
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Gotrockseh
(@gotrockseh1) reported
from
Calgary, Alberta
@ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?
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Marian Hughes Rooney
(@Gus365) reported
from
Calgary, Alberta
@Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp worst customer support I’ve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times it’s not on my end. Tech shows up … problem is not in your end. Wow gee thanks bud I know that…. FIX IT
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264
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Leanne Sandau
(@LeanneSandau) reported
from
Calgary, Alberta
@Shawhelp Still on hold with your customer service!! Can’t believe the issues!!
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary
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Jenn
(@Bluenoser4ever) reported
from
Calgary, Alberta
Any info regarding a cable/internet outage in Calgary SE @Shawhelp ?
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RosieLonglastname
(@EeLosie) reported
from
Calgary, Alberta
@Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp #BlueCurve down???? #StanleyCupFinals
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you
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Hemendra
(@hem_him) reported
from
Calgary, Alberta
@Shawhelp is there an outage in Mahogany area ?
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Henrik
(@BrilliantOranje) reported
from
Calgary, Alberta
@Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not
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Almond
(@__almond) reported
from
Calgary, Alberta
@Shawhelp internet down in Tuscany ?
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
If I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry
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Scott Dellinger
(@scottdellinger) reported
from
Calgary, Alberta
@Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.
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AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴
(@YYCCowboy) reported
from
Calgary, Alberta
@Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp top notch tech support 45 minutes of her shuffling through the trouble shooting 101 guide asking me to turn everything on and off multiple times…. Honey I tried that’s why I’m calling like I told you in the beginning
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Sumit Agrawal
(@sumit2405) reported
@Shawhelp Internet outage in Surrey Guildford area for more then 17hrs during this pandemic time when most people have to from home, shameful service #shawsucks @CityofSurrey, time to move to @TELUS
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Bryan Leitch
(@Bryan_Leitch) reported
@Shawhelp @JacksonLaurel I think when several people are complaining about the same glitching issue from all over western Canada, it might be time to publicly address it, instead of “DM us”.
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Ian Seggie 🅙
(@IanSeggie) reported
Seriously regret installing @Shawhelp Blue Curve TV in October. On the phone with them constantly, complete garbage. Don't do it.
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Christie Stevenson
(@greeneyedcls) reported
@Shawhelp updates for outage? Website isn’t updating very often...
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Jason Wombold
(@RealFakeDiesel) reported
@tg_bennett @ShawInfo Try logging into TSN using your service provider login
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Chad Rissanen
(@chadrissanen) reported
from
Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
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Dave the tired 🇨🇦
(@wpgguy) reported
@Bryan_Leitch @WpgSportsNerd @Shawhelp really bad right now. I keep changing TSN feeds hoping it makes a difference
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Burton
(@Buuurrrton) reported
@Shawhelp Great thanks, now we're on hold on two different chat systems without any replies. SMH. #fail
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🍁Wil Henderson █♥█
(@WKRPinCanada) reported
@CofRedCentral @plasercalgary @Shawhelp responded to me wanting my info so they could look into it If they'd check this thread they'd see it has absolutely nothing to do with me and is more about their network..
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Burton
(@Buuurrrton) reported
. @ShawInfo @Shawhelp two hours on hold on your stupid chat system because you shipped a modem to an address 15km away. No estimate on how much longer till someone answers the chat. Have a human supervisor call me. #CustomerService #terribleservice