Shaw Outage Report in Calgary, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T1Y, T3K, T3G, T3H, T3J, T2Y, T3M and T2A.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Sean
(@smconnor007) reported
from
Calgary, Alberta
Wow @Shawhelp @ShawInfo !! You make it very difficult to work from home. As a internet provider you dropped the ball too many time in January, and it’s getting worse. I have to reevaluate the service in my neighbourhood.
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Jeffrey Forsyth-Start-up's-New Tech Development
(@JJPSForsyth) reported
from
Calgary, Alberta
@Shawhelp ive had a problem with my home Wifi thats being going on for days. I was offered an Engineer a day ago, so I need somebody to listen and not go through off the shelf advice. The problem is my Wifi is half of what it was.
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Debbie Miller🇨🇦
(@urkeyconector) reported
from
Calgary, Alberta
@ShawInfo . After more than 30 years a @ShawInfo customer , had THE worst customer service ever today. Need to look at other options
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JohnLeung888 Live on Twitch
(@johnleung888) reported
from
Calgary, Alberta
Well *** fong, Due to a massive @ENMAX outage in my area, my @ShawInfo internet is currently down. So we’re going back to the basics tonight — streaming off my phone! This also means no games after dinner and no @StreamRaiders. Sorry about this *** Fong
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Robin Lear (Realtor)
(@robinlear) reported
from
Calgary, Alberta
@Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?
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The Dave! 🌈
(@TheDaveCA) reported
from
Calgary, Alberta
@cryage83 @Shawhelp Any update on Shaw service in Shawnessy/Somerset SW Calgary?
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Jeff Forsyth-Start-up's-Tech-Amorphous
(@JJPSForsyth) reported
from
Calgary, Alberta
@Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service
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🇨🇦 James Barnes 🇨🇦
(@gopherboy316) reported
from
Calgary, Alberta
@Shawhelp Is there an outage in NW calgary?? all my channels say not authorized
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Jessica
(@jessicalaura__) reported
from
Calgary, Alberta
@Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?
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Bruce Leslie
(@BruceLeslie6) reported
from
Calgary, Alberta
Hey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!
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Arden Shibley 🏳️🌈
(@SnarePhoto) reported
from
Calgary, Alberta
@Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?
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Ryan Carmichael ∆
(@_Carmi_) reported
from
Calgary, Alberta
@Shawhelp why do you suck so much? Fix your **** so I can watch hockey without the screen going black every 30 seconds
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Terri-Ann Nolan
(@TAnolan28) reported
from
Calgary, Alberta
@Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it
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jolly🎄st.rascal🖤
(@purpledcake) reported
from
Calgary, Alberta
Hey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.
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Ryan Carmichael ∆
(@_Carmi_) reported
from
Calgary, Alberta
@Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight
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JohnLeung888 Live on Twitch
(@johnleung888) reported
from
Calgary, Alberta
@enmax @Shawhelp — When can I meet with my *** Fong Clan on @Twitch? We were going to have hot pot live together but your service outage in my area has ruined those plans...
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
@newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.
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𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗛𝗮𝗹𝗹
(@hallofchristian) reported
from
Calgary, Alberta
@MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.
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Ken Chorney
(@chorndogg) reported
from
Calgary, Alberta
@Shawhelp we have no signal. There is a message with the code XRE-03121.
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Carla Noble
(@CnobleCarla) reported
from
Calgary, Alberta
@Shawhelp is the cable down in Harvest Hills?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Benzo
(@Benzo39083209) reported
@Shawhelp is Shaw internet down in surrey?
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iSHAN
(@Phoenixx_w_r) reported
@Shawhelp 7hours and I still don't have internet. Contact the support snd tbey don't have any update nor an ETA on this. Who is going to compensate me on the hours of work I lost today?
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Jose Thomas
(@JoseKidengan) reported
@Shawhelp @ShawInfo 7 hours of internet outage and no one has a clue even after reporting it. Do something pleaseml.
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Jeff
(@feedjef) reported
@Shawhelp @shawinfo @shawelp Just know your team charges me full price for data/calling/mms/SMS, when my data is faulty and MMs does not work at all. Tried to make me feel bad about asking why I am paying full price for a partial service that is taking 3+ weeks to solve.
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Jeff
(@feedjef) reported
@ShawInfo @Shawhelp Just know your team charges me full price for data/calling/mms/SMS, when my data is faulty and MMs does not work at all. Tried to make me feel bad about asking why I am paying full price for a partial service that is taking 3+ weeks to solve.
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Geoff Michell
(@geoffmichell) reported
@Shawhelp guys…..we’re trying to change our internet plan but having huge issues. Please Help!
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James Young
(@jamespatyoung) reported
Hey @Shawhelp you got better customer service than this? #potentialcustomer
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Pop Goes The World📺
(@Popgoestheworld) reported
@Shawhelp I have a Gateway box and all of a sudden the timeline on recordings and for shows has disappeared so can't see how much I am fast forwarding. Also, the "Last" button on the remote doesn't work. Why is that?
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Shari parsons
(@merryshari) reported
@Shawhelp Good morning. My cable has been down since 1030 last night. Live in Cobble Hill BC. I saw a maintenance happening between 1200 and 0600 but it went off at 1030
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Dave Korzinski
(@davekorzinski) reported
@Shawhelp I spoke to a customer service representative who said there was an outage in my building in Glenmore. Don't see it on the map but haven't had service in 3 hours.