Shaw Outage Report in Calgary, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T1Y, T3M, T2R, T3H, T3K, T3J, T2Z and T3B.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Hemendra
(@hem_him) reported
from
Calgary, Alberta
@Shawhelp is there an outage in Mahogany area ?
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp #BlueCurve down???? #StanleyCupFinals
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Erin
(@ErinRooneye) reported
from
Calgary, Alberta
@Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
If I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry
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Scott Dellinger
(@scottdellinger) reported
from
Calgary, Alberta
@Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.
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Aaron B
(@a_bbury11) reported
from
Calgary, Alberta
@Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!
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RosieLonglastname
(@EeLosie) reported
from
Calgary, Alberta
@Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp worst customer support I’ve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times it’s not on my end. Tech shows up … problem is not in your end. Wow gee thanks bud I know that…. FIX IT
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Almond
(@__almond) reported
from
Calgary, Alberta
@Shawhelp internet down in Tuscany ?
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Marian Hughes Rooney
(@Gus365) reported
from
Calgary, Alberta
@Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you
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Jenn
(@Bluenoser4ever) reported
from
Calgary, Alberta
Any info regarding a cable/internet outage in Calgary SE @Shawhelp ?
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Henrik
(@BrilliantOranje) reported
from
Calgary, Alberta
@Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp top notch tech support 45 minutes of her shuffling through the trouble shooting 101 guide asking me to turn everything on and off multiple times…. Honey I tried that’s why I’m calling like I told you in the beginning
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can someone help me please
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Rob 🤠
(@leaningcowboy) reported
from
Calgary, Alberta
@Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Tim MacBounty
(@onabust) reported
@Shawhelp Down again
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S.K
(@skazemi) reported
@Shawhelp I've already contacted your support, there is no technician available earlier. If you can arrange something earlier, let me know.
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Michael
(@thesaavedra) reported
Hi @shawinfo if I wanted to have a buffering stream of tonight’s PPV that I have spent 50 dollars for I would have just pirated the damn thing. Very disappointed.
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S.K
(@skazemi) reported
First available technician is available only on Tuesday, June 1st! No internet for 2 days, @ShawInfo it supposed to be smooth and hassle-free service move! 😠
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Kevin Feterik
(@stupidoilers) reported
Hey @ShawInfo, you left my elderly parents stranded with no phone or internet for 2 weeks forcing them to switch to @TELUS. There was an error porting their number and you now want to charge them $100+ so they can get their 40+ year old phone number back??? Can you fix this?
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Matt
(@Matt24728733) reported
@Shawhelp is shaw internet down or like super slow right now?
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DonCorleone
(@NickPaisano) reported
Is anyone else experiencing trouble with @Shawhelp cable in the St. Albert/Edmonton area tonight? Annoying freezing every minute or so.
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SuzannaSesquaHanna
(@HannaSesqua) reported
@Shawhelp Our cable is pixilating so bad and the sound glitching, can’t watch tv at all! Every day our internet goes out and now there’s no tv 🙄
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Egg
(@AndisonSullivan) reported
@Shawhelp Shaw sucks so much. Unusable connection more often then not.
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Penguins News
(@Austin56629759) reported
@Shawhelp Shaw is terrible. Yesterday No wifi, Today No wifi and yet nothing has been done? I'm pretty sure there has been more than 20 reports. Do your job already