Shaw Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T1Y, T2R, T3J, T3M, T3K, T3G, T2Z and T2X.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp help. We've just moved. I was told to simply plug the modem in and it would work. I did and it isn't working. Getting a message "connected, no internet". #help #runningoutofdata
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Steve (26-19-5)
(@CrazySteveC) reported
from
Calgary, Alberta
Is there a outage in NE Calgary @Shawhelp
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Chris Schneider | #BlackLivesMatter ✊🏻✊🏼✊✊🏽✊🏾
(@schneidz) reported
from
Calgary, Alberta
@Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)
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eJ
(@eJ24) reported
from
Calgary, Alberta
@Shawhelp tv service is out, my blue sky boxes won’t even boot up
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Mark Spencer
(@zlinuxguy) reported
from
Calgary, Alberta
@Shawhelp Yep - there’s an outage somewhere upstream from our house. Shaw is aware & investigating.
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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LDH74
(@LDH74) reported
from
Calgary, Alberta
It's pretty damn sad that I can game without disconnects in a hotel room better than I can in my own damn house...@Shawhelp
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Jason MacDonald
(@JMaccle) reported
from
Calgary, Alberta
God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
@Jenngurl84 @Shawhelp Glad I’m not the only one! $200 bill for no service 😂
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Brian
(@SWCalgaryGuy) reported
from
Calgary, Alberta
@CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus
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Michael Clarry
(@Mike_Clarry) reported
from
Calgary, Alberta
Hey @ShawInfo - thanks for ripping me off for crappy service over the past few years - you were supposed to deliver a modem tonight between 6-8 pm!! Still not here! Thanks for the continued utterly garbage service you provide - discraceful .....
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Erin
(@Ery_n) reported
from
Calgary, Alberta
@EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw
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Jeff Bannard
(@jeffbannard) reported
from
Calgary, Alberta
@Shawhelp I DM’ed you guys 2 hours before you shut down for the night but never heard from you. Sleep tight and reply to me in the morning please. Would like to get my shiny new modem operational.
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Alyssa Berry
(@Aly_B_YYC) reported
from
Calgary, Alberta
My mom just told me she’s not listed as a @Shawhelp customer as it’s my dad’s name on the account. Therefore, she can’t make any changes or additions to the account. How’s that for misogyny. Do better, Shaw.
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Michael Clarry
(@Mike_Clarry) reported
from
Calgary, Alberta
@ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - I’ve been a customer for over 20 years and they’ve treated me like utter dog ****..
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Jonathan Moser
(@jonnymoser) reported
from
Calgary, Alberta
@bitofallwrite @JagB8 @Shawhelp Thanks for finding this update - too bad it wasn’t sent to me directly!!
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Cobalt
(@cobalt766) reported
from
Calgary, Alberta
@Shawhelp once again time to renew with you and you try and Jack up my prices. Your customer service still sucks.
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Dwayne Krywulak
(@dkrywulak19) reported
from
Calgary, Alberta
@Shawhelp really second guessing if I should continue service. Trying to deal with billing now for 3 days. Just spent 30 minutes being told by a CSR that I’m trying to confuse her. My apologies, didn’t know I’m suppose to train your staff to answer simple questions. #FACTS
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Angie Hung 🦄#BB21nicole🦄
(@ahung) reported
from
Calgary, Alberta
Wow that was tough to watch again. Good news: Uograding my @Shawhelp Shaw equipment to #bluecurve tomorrow. Bad news: Losing all my recordings so had to watch @CBSBigBrother #bb21 finale 1 last time. Hard to watch for a few reasons but also best reality TV ending ever! #NicoleAFP
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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elle
(@elouweezy) reported
It’s really cool how often Shaw internet goes down. 🙄🙄 Are you trying to force me to go to your competitors? @shawhelp
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Matthew Wright
(@Matthew14406619) reported
@CuzICantStop @Shawhelp @TELUS im with telus and went down also
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🤳🏽
(@galechongko) reported
@ShawInfo yo your wifi is ****! Im done putting up with this ****.
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Krexxal
(@Krexxal) reported
@Shawhelp Internet went down
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Ladayen
(@ladayen1) reported
@Shawhelp Can we get a statement on the traffic being routed through central Canada? This has been going on a week now and it's getting frustrating. Dont ask me to DM, this is a shaw issue affecting many people not just me.
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McKinnon 🇨🇦
(@cmckinnon83) reported
@ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. No I’m getting the run around and the soonest a tech can come out is the 6th. Family needs the internet for work what a joke this company is. Telus what says you?
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Cealsin
(@cealsin) reported
@ShawInfo How come my internet turns off every day for 10 or more minutes? I never had this issue with Telus. I work from home during the day and night and depend on my internet, I pay over a hundred dollars a month I expect better service. #straightenup #CustomerExperience
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Dumpster Fire of Dumpster Fires
(@DumpsterFireRad) reported
@AndrewErnst @Shawhelp Im near 149 and no dice with the interwebs. It went out earlier today too but powering down for 5min fixed it.
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Dumpster Fire of Dumpster Fires
(@DumpsterFireRad) reported
Yay internet is down @Shawhelp ... no way to call for tech support so I messaged the chat function online and no agent has jumped on in.. 20min... so thats fun.
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Mary Reay
(@maryyreayy) reported
@Shawhelp internet down in Brentwood - is there an outage?