Shaw Outage Report in Calgary, Alberta
Why is my Shaw service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T1Y , T2R , T3J , T3K , T3M , T2A , T2Y and T3H .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (55%)
- TV (18%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 4 hours ago |
|
Calgary
|
Internet | 4 hours ago |
|
Calgary
|
Internet | 5 hours ago |
|
Calgary
|
Wi-fi | 13 hours ago |
|
Calgary
|
Total Blackout | 2 days ago |
|
Calgary
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Sean (@smconnor007) reported from Calgary, AlbertaWow @Shawhelp @ShawInfo !! You make it very difficult to work from home. As a internet provider you dropped the ball too many time in January, and it’s getting worse. I have to reevaluate the service in my neighbourhood.
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Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta@Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight
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JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, AlbertaWell *** fong, Due to a massive @ENMAX outage in my area, my @ShawInfo internet is currently down. So we’re going back to the basics tonight — streaming off my phone! This also means no games after dinner and no @StreamRaiders. Sorry about this *** Fong
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The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta@Shawhelp The issue is not account specific.
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jolly🎄st.rascal🖤 (@purpledcake) reported from Calgary, AlbertaHey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.
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Arden Shibley 🏳️🌈 (@SnarePhoto) reported from Calgary, Alberta@Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?
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Jessica (@jessicalaura__) reported from Calgary, Alberta@Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?
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Jeff Forsyth-Start-up's-Tech-Amorphous (@JJPSForsyth) reported from Calgary, Alberta@Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service
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Terri-Ann Nolan (@TAnolan28) reported from Calgary, Alberta@Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it
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Debbie Miller🇨🇦 (@urkeyconector) reported from Calgary, Alberta@ShawInfo . After more than 30 years a @ShawInfo customer , had THE worst customer service ever today. Need to look at other options
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Ken Chorney (@chorndogg) reported from Calgary, Alberta@Shawhelp we have no signal. There is a message with the code XRE-03121.
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Robin Lear (Realtor) (@robinlear) reported from Calgary, Alberta@Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?
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Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta@Shawhelp ive had a problem with my home Wifi thats being going on for days. I was offered an Engineer a day ago, so I need somebody to listen and not go through off the shelf advice. The problem is my Wifi is half of what it was.
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JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta@enmax @Shawhelp — When can I meet with my *** Fong Clan on @Twitch? We were going to have hot pot live together but your service outage in my area has ruined those plans...
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Carla Noble (@CnobleCarla) reported from Calgary, Alberta@Shawhelp is the cable down in Harvest Hills?
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𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗛𝗮𝗹𝗹 (@hallofchristian) reported from Calgary, Alberta@MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.
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Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta@newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.
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🇨🇦 James Barnes 🇨🇦 (@gopherboy316) reported from Calgary, Alberta@Shawhelp Is there an outage in NW calgary?? all my channels say not authorized
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Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta@Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300
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Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta@Shawhelp why do you suck so much? Fix your **** so I can watch hockey without the screen going black every 30 seconds
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Phil IS Ridin' Bikes Again (@PhilRidinBikes) reportedHey @Shawhelp any service outage in Fremont area or Port Coquitlam?
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Lisa Saworski (@OglemyLisa) reported@Shawhelp hi there, our cable and internet in Moose Jaw not working. Is this due to storm or other issue?
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AnotherDumbMF (@trollingbobby) reported@ShawInfo Be aware people, Shaw bluecurve has some of the worst picture quality!! Sports is like in 480p! Hockey looks so bad!!
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David Boles (@DavidJBoles) reported from Edmonton, Alberta@Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.
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Lesley 🇨🇦 (@cuzinwuggy) reported@Shawhelp Why is my internet down? I’m in Sundance SE Calgary
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RATV 2021 (@MrProPoutine) reported@Crackmacs @ShawInfo It sucks... No warning provided by Shaw or my Landlord about the outages.
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ColesEpicSmile (@DrawnLine1) reported@Shawhelp is there a problem with internet connectivity in the Inglewood area? My router is not receiving a connection.
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Lisa Gallant,Realtor (@yychomelistings) reported@cuzinwuggy @Shawhelp Ditto. Everything of mine is down.
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ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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Angry Turtle (@AngryTurtle_Liz) reported@Shawhelp hey shaw how can you put your customers who pay monthly for your internet and rely on it for their source of income out of service for half a week and then only offer them 4$ in compensation? I thought you'd be one to help struggling Canadians who are work from home?