Shaw Outage Report in Calgary, Alberta
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T1Y, T2R, T3K, T2K, T3E, T2A, T3H and T2T.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (60%)
-
TV (17%)
-
Wi-fi (9%)
-
Total Blackout (6%)
-
E-mail (6%)
-
Phone (1%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
-
Mahmud Abdulla
(@CanImmConsult) reported
from
Calgary, Alberta
@Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?
-
AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴
(@YYCCowboy) reported
from
Calgary, Alberta
@Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?
-
Jessica
(@jessicalaura__) reported
from
Calgary, Alberta
@Shawhelp I have been experiencing a lot of speed issues with my internet lately. Yesterday I got less than 1 Mbps download speed at one point & today 12.37. Makes video meetings a challenge. I am on the internet 300 plan. I’ve restarted my router several times. Any advice?
-
richard white
(@everydaytourist) reported
from
Calgary, Alberta
@ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks
-
N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
-
Sean
(@Sean_in_Calgary) reported
from
Calgary, Alberta
@Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.
-
M.G. Duggan Tweeting Trucker🇨🇦
(@ve6dpa) reported
from
Calgary, Alberta
@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
-
Nancy
(@nAuntie) reported
from
Calgary, Alberta
We “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp
-
Hagir Sail
(@Jarajaira) reported
from
Calgary, Alberta
@ShawInfo very frustrates with the lack of internet and the issues I have been having for a year now with no resolution
-
Nolan Moore
(@Nolanappraiser) reported
from
Calgary, Alberta
I guess @Shawhelp internet is down. Files will have to wait
-
𝙲𝚊𝚕𝚐𝚊𝚛𝚢 '𝔅𝔦𝔤 𝔈𝔡' 𝙵𝚒𝚝𝚣🍁🏳️🌈🏴
(@CalgaryFitz) reported
from
Calgary, Alberta
@SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. 🤬
-
Gord Oakes
(@gordoakes) reported
from
Calgary, Alberta
@Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
@Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so I’m screwed
-
Sithun John
(@sithunj) reported
from
Calgary, Alberta
@Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?
-
sean chandler
(@seanchandler067) reported
from
Calgary, Alberta
@Shawhelp is there an outage in bridge crescent in bridgeland ?
-
stewarjo
(@proteinjohnny) reported
from
Calgary, Alberta
@Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?
-
Alli G
(@AlliAlliG) reported
from
Calgary, Alberta
@Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
Horrible chat agent, rude and doesn’t even understand ts process. @Shawhelp
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan Craine
(@RyanHerofTime) reported
@Shawhelp Hey I live in NE Calgary. My internet is down is there an Internet outage?
-
Christian Calvelo
(@Christi17665841) reported
@Shawhelp unfortunately is down yet again. Do you know when the approx fix is? I don’t think we’ve gone 5 days in our community without a disruption in services. Super frustrating especially working form home.
-
Derek
(@Corath) reported
Anyone else in NE Edmonton having issues with their Shaw internet? Ours went out about 15 minutes ago. #yeg @Shawhelp
-
Josie (she/her please) 🐼
(@Xanateria) reported
. @ShawInfo I've been a Shaw customer for literal decades but I've never felt so unheard and disrespected by a your company as I was today. Why is there no provision for someone who's disabled or chronically ill? I shouldn't be forced to have someone shop for me like a child. 3/4
-
Don Bongo
(@DonBongo16) reported
@ShawInfo is internet down in Vancouver? I’ve been out for almost an hour
-
15C5U6x542E5Jr1
(@J9S6ag6DjLsuhzL) reported
@Shawhelp how do i get in touch with tech support?
-
That one over on the left.
(@runningleft21) reported
@Shawhelp internet seems to he down in calgary - any ideas what's up?
-
Sheeple Herder 🐺
(@sheepleHerder) reported
@Shawhelp Plus its been down since 1230...not acceptable
-
Bryan Leitch
(@Bryan_Leitch) reported
@Shawhelp @SinatraSoul Pretty condescending customer service here. I’ve had BlueCurve for over 2 years now and half your channels were in SD until only 4 months ago when you finally upgraded them.
-
Mr.780
(@JBearz77) reported
@shawhelp I've been seeing pixelating on many channels last night and all day today. Is there a known issue in North-Northeast Edmonton? This is on multiple TV's in the house.