Shaw Outage Report in Calgary, Alberta
Why is my Shaw service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T1Y , T2R , T3J , T3K , T3M , T2Y , T2A and T2T .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (19%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Wi-fi | 1 day ago |
|
Calgary
|
Internet | 1 day ago |
|
Calgary
|
Wi-fi | 2 days ago |
|
Calgary
|
Internet | 4 days ago |
|
Calgary
|
Wi-fi | 4 days ago |
|
Calgary
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.
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Marian Hughes Rooney (@Gus365) reported from Calgary, Alberta@Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle
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Bella Bee (@SmileyYYC) reported from Calgary, Alberta@Shawhelp #BlueCurve down???? #StanleyCupFinals
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta@Shawhelp worst customer support I’ve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times it’s not on my end. Tech shows up … problem is not in your end. Wow gee thanks bud I know that…. FIX IT
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Andy S (@nsnwca) reported from Calgary, Alberta@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.
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RosieLonglastname (@EeLosie) reported from Calgary, Alberta@Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am
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Bella Bee (@SmileyYYC) reported from Calgary, Alberta@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, AlbertaIf I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry
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Frank P. MacMaster, PhD (@FrankMacMaster) reported from Calgary, Alberta@Shawhelp is there an outage in NW Calgary?
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Michael Ryan (@michaeltryan74) reported from Calgary, AlbertaI’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc
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🏈 “Carpe Eu” 🏈 (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet
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Rob 🤠 (@leaningcowboy) reported from Calgary, Alberta@Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?
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Katie Hall (@diamondlegacy2) reported from Calgary, Alberta@Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.
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Colin (@UKgeordieColin) reported from Calgary, AlbertaAnyone else in #yyc having internet issues right now? @Shawhelp @311calgary
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta@Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you
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Aaron B (@a_bbury11) reported from Calgary, Alberta@Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!
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Jason Milton (@JasonJMilton) reported from Calgary, Alberta@Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta@Shawhelp top notch tech support 45 minutes of her shuffling through the trouble shooting 101 guide asking me to turn everything on and off multiple times…. Honey I tried that’s why I’m calling like I told you in the beginning
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Erin (@ErinRooneye) reported from Calgary, Alberta@Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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johnny awesome (@thejjn) reported@Shawhelp a lot of intermittent signal in panorama hills calgary today. A rep just told me a node is overheating causing the signal issue. Can you confirm that?
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Egg (@AndisonSullivan) reported@Shawhelp None functioning internet wowee what a surprised. Shaw is terrible
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David Price (@mister_price) reported@Shawhelp I reported that there was an outage, full spectrum, in Fort St John, as it was happening. Thankfully it came back shortly thereafter. But your first response was there was something hours ago… why would I report something hours ago? There’s no logic in that!
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Gersart (@gersart) reportedAnd it looks like the Internet has died in the capita hill/Banff trail area again today, @Shawhelp Apparently the owner of this place was offered “2 free days” for the 2 days when the net was down this past month. The pharmacy opens in a bit. Let’s see if the can get in today
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Tony (@Tony14236731) reported@Shawhelp shaw installation service is so bad, 5 minutes is close to arrive windows but never call customers when he will arrive.
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Jeury (@Jeury17ie) reported@ShawInfo @VancouverSunRun I’m excited to announce that this piece of **** company won’t give its employees paid time off to get a covid shot. What a ******* joke of a management team do you have. ******* fools, whoever okay’d that stupid decision should be fired and everyone else who approved it. *******
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Nicolas Paniconi (@NPaniconi) reported@didiibear @Shawhelp Try bell, I have them as a provider and it’s has really fast internet. Haven’t had a complaint with them
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Colin (@UKgeordieColin) reported from Calgary, Alberta
Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary
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Colin (@UKgeordieColin) reported from Calgary, Alberta
@Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.
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Gabe C (@gabec168) reported@GroseAndrew @ShawInfo @Shawhelp We switched to Telus around 10 years ago. I don’t know what took us so long. So far so good. The one thing about change, it’s never permanent. You can always go back to Shaw.