Shaw Outage Report in Calgary, Alberta
Why is my Shaw service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T1Y , T3K , T2R , T3J , T3M , T2A , T2Y and T3H .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (55%)
- TV (18%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 10 hours ago |
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Internet | 23 hours ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Wi-fi | 3 days ago |
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Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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dustin mega hipster morris (@DustinMorris13) reported from Calgary, Alberta@menard_ray @Shawhelp It looks like they didn't even try to help.
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Candidate for the Prime Minister of Canada (@WerdEmUp) reported from Calgary, Alberta@Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.
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Neil Zeller (@Neil_Zee) reported from Calgary, AlbertaHey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.
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iansu.ethernet 🔌 (@iansu) reported from Calgary, Alberta@adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.
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Neil Zeller (@Neil_Zee) reported from Calgary, Alberta@saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.
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Bernice Hill (@DishntheKitchen) reported from Calgary, AlbertaI swear to God @TELUSsupport THIS IS IT. Our internet just stopped completely with BOTH OF US WORKING from home and World Cup OVERTIME about to start. F you and your ****** service.Looks like we're going back to @Shawhelp
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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🏈 "Te futueo et caballum tuum" 🏈 (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp is Shaw Wemail down? Getting site can't be reached message.
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tracy (@tracyinkits) reported from Calgary, Alberta@Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?
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Bella Bee (@SmileyYYC) reported from Calgary, AlbertaWtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????
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ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta@Shawhelp Sent a DM. I'm not sure why the payment didn't go thru as I sent it via same bank account the month before with no issues.
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LesterBenzBrewing (@lesterbenz) reported from Calgary, AlbertaHey @Shawhelp , any updates on cable tv not working in SE Calgary?
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Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta@Shawhelp @ShawInfo I have never received services I would need to cancel immediately.
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Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
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Erin (@erininyyc) reported from Calgary, Alberta@Asparklinglady @ShawInfo Seconded, having issues in the Beltline. Service was intermittent last few hours and has now dropped entirely
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JP Sandhu (@jpsandhu79) reported from Calgary, AlbertaWould be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.
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Bella Bee (@SmileyYYC) reported from Calgary, AlbertaWTH @Shawhelp ??????????? Connection errors again.
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🏈 "digitus meus trahere" 🏈 (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp Is email server down this morning?
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JP Sandhu (@jpsandhu79) reported from Calgary, AlbertaHey @Shawhelp any idea how long this outage will be in central Calgary? Not many customers pay in cash anymore and debit/credit machine don’t work without internet.
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Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Adi lally (@adifood1234) reported@TELUSsupport Hey Telus how does it feel that you only care about your city people when there’s a fibre box on my street that y’all are to lazy to check because your liking that people are using @Shawhelp worst fibre internet.
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Steve Cox (@Steve2635) reported@Shawhelp @brianmconkey Tuscany Calgary here, we’ve been offline since at least 6am, and have also tried all the troubleshooting in the support link. Still off.
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Kirit L. Kachhela (@K_Kachhela) reported@Shawhelp Hi. The link you provide me that is also not working. The page is loading only.
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Bassem Askari (@BAskari247) reported@Shawhelp Every time I do, they always say outage. I’ve spent more time talking to Shaw support and not getting a solution then I spend with my family. Paying for a service I’m not even getting. Sounds like a scam to me
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Wes (@wajung8) reported@Shawhelp Hi, is there an internet outage ongoing in the Calgary area? My internet connection cut out about 30 minutes ago
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𝗞ΞИ°ᵐᵃʳᵗⁱⁿ (@wuzdken1k) reported@Shawhelp — Hi customer support team, I sent you a DM.
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Mike Pio Roda (@jpioroda) reported@Shawhelp so after a recent modem upgrade and an hour of troubleshooting with livechat, and forcing a senior citizen to walk up and down the stairs to check on the modem, you're unable to fix a new modem you provided my parents in a timely manner.
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Frank Losier (@oracleflwpg) reportedI am just getting set up on @Shawhelp again and already having issues with/internet TV cutting out?
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Barbara Madigin (@BMadigin) reported@ShawInfo @Forbes I spent a month on & off fixing your remote code issue with your techs, with no resolve. I consistently have one channel until I fix it. Your reply is back to sitting on the phone & a $11 movie ticket to watch on my TV which I can barely access one channel at times?
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Bassem Askari (@BAskari247) reported@ClockSpin @ShawInfo My service has been appalling since renewing my contract. Unfortunately I’m locked into **** service for 2 years