Shaw

Shaw Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T1Y, T3H, T2R, T3M, T3J, T3K, T3B and T2Y.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Calgary, Alberta 12/08/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • Aly_B_YYC Alyssa Berry (@Aly_B_YYC) reported from Calgary, Alberta

    My mom just told me she’s not listed as a @Shawhelp customer as it’s my dad’s name on the account. Therefore, she can’t make any changes or additions to the account. How’s that for misogyny. Do better, Shaw.

  • Mike_Clarry Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    @ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - I’ve been a customer for over 20 years and they’ve treated me like utter dog ****..

  • EllisFun Ellinor (@EllisFun) reported from Calgary, Alberta

    @Shawhelp I have a question about moving, can/should I continue my service (bring hardware with me?) or should I order a new package online and set it up myself at the new address? Is there a greater benefit to either?

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp help. We've just moved. I was told to simply plug the modem in and it would work. I did and it isn't working. Getting a message "connected, no internet". #help #runningoutofdata

  • schneidz Chris Schneider | #BlackLivesMatter ✊🏻✊🏼✊✊🏽✊🏾 (@schneidz) reported from Calgary, Alberta

    @Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)

  • eJ24 eJ (@eJ24) reported from Calgary, Alberta

    @Shawhelp tv service is out, my blue sky boxes won’t even boot up

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • jeffbannard Jeff Bannard (@jeffbannard) reported from Calgary, Alberta

    @Shawhelp I DM’ed you guys 2 hours before you shut down for the night but never heard from you. Sleep tight and reply to me in the morning please. Would like to get my shiny new modem operational.

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

  • LDH74 LDH74 (@LDH74) reported from Calgary, Alberta

    It's pretty damn sad that I can game without disconnects in a hotel room better than I can in my own damn house...@Shawhelp

  • Sean_in_Calgary Sean (@Sean_in_Calgary) reported from Calgary, Alberta

    @Shawhelp are there issues in Hawkwood area of Calgary?

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.

  • gersart Gersart (@gersart) reported from Calgary, Alberta

    I gave up. It went from downloading 3.5 G in 15 minutes to 3 hours. Also switched from the 5G network to an older one. Both are 4 feet from the computer. I can’t tell if it is a @Shawhelp problem or an @Apple one. I have too much work to do to piss around with this BS

  • Mike_Clarry Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    Hey @ShawInfo - thanks for ripping me off for crappy service over the past few years - you were supposed to deliver a modem tonight between 6-8 pm!! Still not here! Thanks for the continued utterly garbage service you provide - discraceful .....

  • Mike_Clarry Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    @ShawInfo It would be nice if you actually supported your services! I’ve had problems with my cable & internet service since last Thursday - I’ve called every day and it stil not corrected !!! This just SUCKS...

  • jonnymoser Jonathan Moser (@jonnymoser) reported from Calgary, Alberta

    @bitofallwrite @JagB8 @Shawhelp Thanks for finding this update - too bad it wasn’t sent to me directly!!

  • purpledcake twinkly✨rascal🖤 (@purpledcake) reported from Calgary, Alberta

    Hey @Shawhelp - is there a service outage in the Beltline? Haven’t had internet for a couple hours now

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    @Jenngurl84 @Shawhelp Glad I’m not the only one! $200 bill for no service 😂

  • Ery_n Erin (@Ery_n) reported from Calgary, Alberta

    @EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw

  • cobalt766 Cobalt (@cobalt766) reported from Calgary, Alberta

    @Shawhelp once again time to renew with you and you try and Jack up my prices. Your customer service still sucks.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mrrocknroll The REAL⚡MrRocknRoll⚡🇨🇦 (@mrrocknroll) reported

    @Shawhelp Hello.....seems to be issues in evergreen (SW Calgary) with the internet?

  • natoyaista Natoya (@natoyaista) reported

    @Shawhelp Charlie, that’s unfortunate. It’s been the entirety of the day, there must be some other update available. Many folx are working from home or in my case doing online classes and rely heavily on the internet service shaw provides.

  • theSouravAgg Sourav Aggarwal 🇺🇦 (@theSouravAgg) reported

    @Shawhelp your website says the internet outage in New West, BC has been resolved but the internet is still not working. Postal code V3M6X9.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @trinabilling @Shawhelp I don’t have the internet issues, but wow has the picture been pixelated and freezing for months now. We’ve had the local tech manager say it’s a known issue to do with channel frequencies and bandwidth. They can’t do anything but pass it along to the higher ups.

  • Jhoven97937720 Jhoven (@Jhoven97937720) reported

    @Shawhelp Seriously!?!?? Shaw blackout started since like midnight last night and still not resolved till now 😠😡😤

  • BMC604 Brendan (@BMC604) reported

    Hey @Shawhelp what is going on with internet in Vancouver? It is not listed as part of the outage but I have no service.

  • MomKP22 Mrs. K ♓ (@MomKP22) reported

    @Shawhelp I sent PM. No cable or internet service this morning? Why?

  • donzerino Don (@donzerino) reported

    @ShawInfo internet has been down for 13 hours. Outages all over the place. Surely you’re almost done fkn around.

  • RyanCreamore Ryan Alexander Creamore (@RyanCreamore) reported

    @Shawhelp I know. You’ve said the same thing to many others. As a remote employee, this is a ridiculous length for an outage and calls to question whether your breaching our agreement to provide the contracted service.

  • set921 YVR BlueJays Fan (@set921) reported

    @Shawhelp Every single comment on the app store says the same thing: white screen with just Chat and Support at the bottom. Not unique to me.