Shaw Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T1Y, T3K, T3J, T3M, T3H, T2R, T3B and T2Y.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Gord Oakes
(@gordoakes) reported
from
Calgary, Alberta
@Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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Sithun John
(@sithunj) reported
from
Calgary, Alberta
@Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?
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AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴
(@YYCCowboy) reported
from
Calgary, Alberta
@Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?
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Sean
(@Sean_in_Calgary) reported
from
Calgary, Alberta
@Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
Horrible chat agent, rude and doesn’t even understand ts process. @Shawhelp
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Mahmud Abdulla
(@CanImmConsult) reported
from
Calgary, Alberta
@Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?
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M.G. Duggan Tweeting Trucker🇨🇦
(@ve6dpa) reported
from
Calgary, Alberta
@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
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Hagir Sail
(@Jarajaira) reported
from
Calgary, Alberta
@ShawInfo very frustrates with the lack of internet and the issues I have been having for a year now with no resolution
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
@Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so I’m screwed
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stewarjo
(@proteinjohnny) reported
from
Calgary, Alberta
@Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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sean chandler
(@seanchandler067) reported
from
Calgary, Alberta
@Shawhelp is there an outage in bridge crescent in bridgeland ?
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Nancy
(@nAuntie) reported
from
Calgary, Alberta
We “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.
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Nolan Moore
(@Nolanappraiser) reported
from
Calgary, Alberta
I guess @Shawhelp internet is down. Files will have to wait
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richard white
(@everydaytourist) reported
from
Calgary, Alberta
@ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks
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𝙲𝚊𝚕𝚐𝚊𝚛𝚢 '𝔅𝔦𝔤 𝔈𝔡' 𝙵𝚒𝚝𝚣🍁🏳️🌈🏴
(@CalgaryFitz) reported
from
Calgary, Alberta
@SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. 🤬
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Jessica
(@jessicalaura__) reported
from
Calgary, Alberta
@Shawhelp I have been experiencing a lot of speed issues with my internet lately. Yesterday I got less than 1 Mbps download speed at one point & today 12.37. Makes video meetings a challenge. I am on the internet 300 plan. I’ve restarted my router several times. Any advice?
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Alli G
(@AlliAlliG) reported
from
Calgary, Alberta
@Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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JustBeingHonest
(@JustBeing88) reported
@Shawhelp Nah, let’s keep this public, like I said, the community of Queensland in Calgary has had outages for 10 days now, your own support team told me I was wrong but then checked with your “other support team” who apparently do know about it and don’t have any idea when it will work
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EricisFreezer 🏴☠️
(@EricisFreezer) reported
@Shawhelp im having high download latency and it is resulting in high packet loss in games. have tried unplugging and replugging modem and reconnecting to wifi, as well as flush DNS but I am still having these problems
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NoWayNoHow
(@NoWayNoHow7) reported
@Shawhelp Hi, what's the status of service in Saanich, please. Had several dropouts during the day today and now have lost all Internet again..
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sherry Weymouth
(@SherryWeymouth) reported
@ShawInfo the absolute worst cell phone company out there. Take you money. No accountability for poor service. My advice never never get a shaw mobile account. There is no employees set up to actually deal with issues
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Rick D 💯
(@RickD_SKOL) reported
Hey @ShawHelp! The internet has been down for like 6+ hours now… any idea when it’ll be back up and running? #Abbotsford
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NEXL1F3
(@JXSnWp) reported
@Shawhelp if ur forcing customers to use ur app than fix it! It's slow & buggy on best days which is moot because if u loses ur phone or its smashed ur screwed... @Bell_MTS is cheaper & FASTER for same $ why am I paying $130/month & why shouldn't I switch when I've no contract?
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Brattani 🧡🍁🎃
(@Bratt_world) reported
@Shawhelp what’s the deal ? Langley no service for days. No cell, home phone, cable or wifi. It was 60km winds, not much of a storm. Not feeling very confident going forward (both rogers and shaw have shown they’re unreliable) powers been back on over 24 hours now.
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Kari MacDonald
(@kari_elin) reported
@JMaccle @ShawInfo @equifaxcanada also won’t help and this is the 3rd time it’s been incorrectly reported.
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jrebs
(@rebelodev) reported
@Shawhelp My internet (Sooke BC) has dropped twice in the past half hour. Shaw fibre model flashing amber light. After reboot it comes back to solid white and works for a while. Currently back up...you guys aware of an issue?
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AisforAWSM
(@AisforAWSM) reported
@Shawhelp - Internet and TV down for the past 30 mins in Blackfalds. Might want to have someone look at it since it's not listed on your outages page.