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Shaw

Shaw outages and service status in Calgary, Alberta

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If you are having issues, please submit a report below.

Full Outage Map
  • Shaw generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Sep 5, 11:32 PM EDT.
  • 71% Internet (71%)
  • 12% Wi-fi (12%)
  • 11% TV (11%)
  • 5% E-mail (5%)
  • 1% Total Blackout (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Calgary come from postal codes T3M , T3K , T3J , T1Y , T2W , T3H , T2Z and T3G .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.

CityProblem TypeReport Time
Calgary Internet 16 hours ago
Calgary Internet 1 day ago
Calgary Internet 2 days ago
Calgary Internet 4 days ago
Calgary Internet 4 days ago
Calgary Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • jpsandhu79
    JP Sandhu (@jpsandhu79) reported from Calgary, Alberta

    Would be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.

  • purpledcake
    jolly๐ŸŽ„st.rascal๐Ÿ–ค (@purpledcake) reported from Calgary, Alberta

    Hey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.

  • YYCCowboy
    AJ Fighting Irish ๐Ÿ‡ฎ๐Ÿ‡ช ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿ‡ฏ๐Ÿ‡ช ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@YYCCowboy) reported from Calgary, Alberta

    @Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?

  • EeLosie
    RosieLonglastname (@EeLosie) reported from Calgary, Alberta

    @Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I havenโ€™t been able to get a signal for a few hours now.

  • N8Lights
    Nathan Adams (@N8Lights) reported from Calgary, Alberta

    @Shawhelp can somone help me please

  • JasonJMilton
    Jason Milton (@JasonJMilton) reported from Calgary, Alberta

    @Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp

  • Sean_in_Calgary
    Sean (@Sean_in_Calgary) reported from Calgary, Alberta

    @Shawhelp are there issues in Hawkwood area of Calgary?

  • michaeltryan74
    Michael Ryan (@michaeltryan74) reported from Calgary, Alberta

    Iโ€™m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc

  • hem_him
    Hemendra (@hem_him) reported from Calgary, Alberta

    @Shawhelp is there an outage in Mahogany area ?

  • Vipul___
    Vipul (@Vipul___) reported from Calgary, Alberta

    Horrible chat agent, rude and doesnโ€™t even understand ts process. @Shawhelp

  • CalgaryFitz
    ๐™ฒ๐šŠ๐š•๐š๐šŠ๐š›๐šข '๐”…๐”ฆ๐”ค ๐”ˆ๐”ก' ๐™ต๐š’๐š๐šฃ๐Ÿ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿด (@CalgaryFitz) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. ๐Ÿคฌ

  • _Carmi_
    Ryan Carmichael โˆ† (@_Carmi_) reported from Calgary, Alberta

    @Shawhelp why do you suck so much? Fix your **** so I can watch hockey without the screen going black every 30 seconds

  • schneidz
    Chris Schneider | #BlackLivesMatter โœŠ๐ŸปโœŠ๐ŸผโœŠโœŠ๐ŸฝโœŠ๐Ÿพ (@schneidz) reported from Calgary, Alberta

    @Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)

  • Mike_Clarry
    Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    @ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - Iโ€™ve been a customer for over 20 years and theyโ€™ve treated me like utter dog ****..

  • nAuntie
    Nancy (@nAuntie) reported from Calgary, Alberta

    We โ€œupgradedโ€ from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp

  • SnarePhoto
    Arden Shibley ๐Ÿณ๏ธโ€๐ŸŒˆ (@SnarePhoto) reported from Calgary, Alberta

    @Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?

  • AlliAlliG
    Alli G (@AlliAlliG) reported from Calgary, Alberta

    @Shawhelp hey! Any idea why my email doesnโ€™t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)

  • Neil_Zee
    Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    @saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.

  • Ery_n
    Erin (@Ery_n) reported from Calgary, Alberta

    @EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw

  • Ryan_LEVEL2
    Ryan Berry (@Ryan_LEVEL2) reported from Chestermere, Alberta

    . @Shawhelp @shawinfo Your broadcast of #UFC268 is terrible. Freezing, lagging.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cartfullofcats
    ๐Ÿ™€๐Ÿ›ธ (@cartfullofcats) reported

    @Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.

  • RiseN_Guard
    R@X (@RiseN_Guard) reported

    @ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!

  • surrey1111
    'Nucknation (@surrey1111) reported

    @Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i canโ€™t download or upload and call drops. I was hoping to change something there to make it better.

  • RageGeist
    TC-VAN (@RageGeist) reported

    @Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?

  • BlackBlazeE
    Release the files (@BlackBlazeE) reported

    Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

  • j4stW4tching
    j@stW@tching (@j4stW4tching) reported

    @Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?

  • jskapin
    Jenn (@jskapin) reported

    @Shawhelp Internet, and itโ€™s in Cochrane, ab. Self service doesnโ€™t work either.

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp I already called, and they said no. Iโ€™ve been a customer for years and so has my family.

  • Noosiekins
    Vanessa (@Noosiekins) reported

    @Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    Shaw/Rogers never responded to lowering my bill and Iโ€™ve even tried chat and calling multiple times in the past. I am in the process of filing a CRTC complaint. @RogersHelps @ShawInfo