Shaw Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T1Y, T2R, T3J, T3K, T3M, T2A, T3H and T2Y.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (54%)
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TV (19%)
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Wi-fi (11%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.
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Steve
(@perlsteve) reported
from
Calgary, Alberta
@Shawhelp Almost 9am, no service updates or replies to DM on the Sundance issue. I understand that if it's a major issue it will take time - this is seriously impacting remote and WFH folks who now need to scramble with little information to go on.
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Ryan Teddy
(@rttombs) reported
from
Calgary, Alberta
@Shawhelp there another outage happening in Sundance. I think this is the fifth time. At least your updates page provides the detail your customers want “We’re working on it”.
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Steve
(@perlsteve) reported
from
Calgary, Alberta
@Shawhelp OK seriously - what is going on in Sundance. Disclosure - now. I understand you can't fix it from your desk, but at least tell us what is going on.
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.
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Karen Preddy
(@preddyk2) reported
from
Calgary, Alberta
@Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem
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Crystal Jepsen
(@cl_jepsen) reported
from
Calgary, Alberta
@Shawhelp third time this week my internet has been down 😢
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Jason Lyver 🌈
(@LyverJohn) reported
from
Calgary, Alberta
@Shawhelp 1 hour on hold last night and 1 hour speaking with a tech and still cable not working. I have to wait tell Monday before a tech can come and they provide to movies on demand not good enough.
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Lali M. Garcia
(@MsMolinaGarcia) reported
from
Calgary, Alberta
@Shawhelp It's been ten days now with internet down. Your webpage says issue resolved but it's not. I've called 3 times and they hang up on me. Poor customer service. Extremely disappointed with shaw.
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GrinStarr
(@anothersupersta) reported
from
Calgary, Alberta
To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc
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Boyd Wiebe
(@Boyd_iDesign) reported
from
Calgary, Alberta
@Shawhelp any further explanation as to why no internet service would be appreciated.
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Sarah Halprin
(@sarahlhalprin) reported
from
Calgary, Alberta
Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.
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Linden Banera
(@LBan292) reported
from
Calgary, Alberta
@Shawhelp outage in sundance on February 16th and now tonight February 20th. The update we’ve received has been the same one for the past 6 hours. Figure it out and get this fixed. Customers deserve compensation for this disaster.
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Steve
(@perlsteve) reported
from
Calgary, Alberta
@LBan292 @Shawhelp +1 - This is causing serious issues for remote/WFH folks. I have already sent a DM - updates would be appreciated
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Phil Moir
(@philsadad) reported
from
Calgary, Alberta
@hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.
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ERIN! at the Disco
(@purpledcake) reported
from
Calgary, Alberta
Good lord @Shawhelp please tell me this internet outage is almost fixed
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em loves Louis
(@EmislouisAF) reported
from
Calgary, Alberta
@Shawhelp my wifi and cable are not working. And they’ve been intermittent since yesterday. Would like to know what’s going on
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Ryan Teddy
(@rttombs) reported
from
Calgary, Alberta
@peterhof3 @Shawhelp Everyone impacted by this outage in Sundance should see a prorated bill without having to contact you via DM. I will be waiting eagerly for my next bill to see how Shaw deals with their Sundance clients.
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PjCharlier
(@pjcharlier) reported
from
Calgary, Alberta
@Shawhelp internet and cable down again it DeerRidge!
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mccree
(@mccree13) reported
from
Calgary, Alberta
@Shawhelp is there an outage in country hills in Calgary. No tv or internet.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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jaygreen
(@jaygree58721224) reported
@Shawhelp Are there issues in Canmore, AB? I can’t stream a movie without issues.
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Brett
(@warriorsoilers) reported
I have zero confidence in my @Shawhelp Blue Curve for the playoffs. So many issues, so slow. Should have stuck with Gateway.
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cm
(@Crackmacs) reported
@Shawhelp oh okay gotcha when a sales rep offered me a new 2 year agreement with fibre+ 300 (at the same rate I'm paying now) over the phone, she said no change in upload speed, so I turned it down. Seemed pointless lol I'll just keep what I have now, thanks!
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Lucas Henry
(@Lucasphenry) reported
@ShawInfo Help
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Michael Kobinski 🇨🇦 🇺🇦
(@superkobi707) reported
@Shawhelp I would like to report TV signal is down in Sault Ste Marie. Do you have an idea on how long? Internet and phone are still working. I contacted a friend a few miles away and they also have no tv
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Brett
(@warriorsoilers) reported
@Shawhelp Tech support not needed unless you can make Blue Curve actually live TV (it’s about 1.5 min behind), fix the FFWD (so slow), stop the glitching/random cutting out issues. So many problems with it.
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Fahloin
(@fahloin) reported
@BlindiRL @Shawhelp @bchydro Planned outage and no warning should not be in the same sentence from a serious business tbh.
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Zero439
(@Patches439) reported
@Shawhelp is there work being done in the area of trail bc the internet went down
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jayson webb
(@chomino2) reported
@trackwanderer @sarahblyth @ShawInfo Upgrading to 5G? They use unmarked vehicles because of the fear of, what was the term PMJT used.., Oh right, “The tin foil hats” causing trouble.
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Dylan McDougall
(@DillBabyD) reported
@Shawhelp hi I’m looking to find out if there is a service disruption in Moose Jaw Saskatchewan?