Shaw Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T2R, T1Y, T3M, T3H, T2T, T3J, T3K and T2A.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
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| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Sithun John
(@sithunj) reported
from
Calgary, Alberta
@Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?
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Nolan Moore
(@Nolanappraiser) reported
from
Calgary, Alberta
I guess @Shawhelp internet is down. Files will have to wait
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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Hagir Sail
(@Jarajaira) reported
from
Calgary, Alberta
@ShawInfo very frustrates with the lack of internet and the issues I have been having for a year now with no resolution
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.
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Sean
(@Sean_in_Calgary) reported
from
Calgary, Alberta
@Shawhelp are there issues in Hawkwood area of Calgary?
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twinkly✨rascal🖤
(@purpledcake) reported
from
Calgary, Alberta
Hey @Shawhelp - is there a service outage in the Beltline? Haven’t had internet for a couple hours now
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
Horrible chat agent, rude and doesn’t even understand ts process. @Shawhelp
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Taylor Rocca
(@taylorrocca) reported
from
Calgary, Alberta
@Shawhelp Hi @Shawhelp - been DMing since last night. Internet service is continually dropping out. Trying to work from home today & unable to. Respectfully requesting assistance. cc: @n_decarle
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Michael Clarry
(@Mike_Clarry) reported
from
Calgary, Alberta
@ShawInfo It would be nice if you actually supported your services! I’ve had problems with my cable & internet service since last Thursday - I’ve called every day and it stil not corrected !!! This just SUCKS...
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
@Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so I’m screwed
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stewarjo
(@proteinjohnny) reported
from
Calgary, Alberta
@Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?
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Michael Clarry
(@Mike_Clarry) reported
from
Calgary, Alberta
Hey @ShawInfo - thanks for ripping me off for crappy service over the past few years - you were supposed to deliver a modem tonight between 6-8 pm!! Still not here! Thanks for the continued utterly garbage service you provide - discraceful .....
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Michael Clarry
(@Mike_Clarry) reported
from
Calgary, Alberta
@ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - I’ve been a customer for over 20 years and they’ve treated me like utter dog ****..
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Chris Schneider | #BlackLivesMatter ✊🏻✊🏼✊✊🏽✊🏾
(@schneidz) reported
from
Calgary, Alberta
@Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)
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Jessica
(@jessicalaura__) reported
from
Calgary, Alberta
@Shawhelp I have been experiencing a lot of speed issues with my internet lately. Yesterday I got less than 1 Mbps download speed at one point & today 12.37. Makes video meetings a challenge. I am on the internet 300 plan. I’ve restarted my router several times. Any advice?
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Ellinor
(@EllisFun) reported
from
Calgary, Alberta
@Shawhelp I have a question about moving, can/should I continue my service (bring hardware with me?) or should I order a new package online and set it up myself at the new address? Is there a greater benefit to either?
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Gersart
(@gersart) reported
from
Calgary, Alberta
I gave up. It went from downloading 3.5 G in 15 minutes to 3 hours. Also switched from the 5G network to an older one. Both are 4 feet from the computer. I can’t tell if it is a @Shawhelp problem or an @Apple one. I have too much work to do to piss around with this BS
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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TrueNorth
(@StrongFree67) reported
Hey Shaw Your customer service SUCKS It is NOT convenient for customers to to pack up equipment after they cancel your services when we live in Winnipeg & a drop off would be much easier This is all about what is easier for Shaw not customers Not impressed @ShawInfo
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CalgarianCorsola
(@YYC_Corsola) reported
@Shawhelp Hi Shaw! Internet is down at Brentwood (NW Calgary) again. Any ideas as to when it will be fixed? It has been on and off for 3 days now
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Leon Kisaragi
(@DavisMoors) reported
@Shawhelp Come on Shaw it 9pm I been resetting my modem all day, give me back my ******* wifi!, Every Saturday this happens, like seriously I'm getting tired of paying for a **** service, ******* overpricing me too, it getting too hard to keep up payment
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Dracus S'inn Chapter Master of the Iron Drakes
(@DracusSinn) reported
So I spoke to @canadaposthelps about the issue and they told me that you use the same QR code for all shipments. Meaning @Shawhelp should have the code, but they don't have a way to track it. AND they told me we're not the first time they've been told this about Shaw. 4/...
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Zunnar 🇨🇦
(@Chadrl) reported
@Shawhelp is there an issue with Crave through shaw tonight? I am in Mount Pleasant Calgary. I am getting an error message 2776
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Just_Trish
(@JustCdnTrish) reported
@Shawhelp We have someone coming out Wednesday. My dad is 82 and has Parkinsons. TV is what keeps him going. Blue curve is terrible. We pay way too much for having problems.
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serenitynerd
(@serenitynerd) reported
@Shawhelp I subscribe to crave through you, but when I try to login to the app via my provider, you, I'm getting error message saying there's trouble connecting with my provider during the sign in. But if I go to your page I sign in to my account just fine. Can you help?
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Lana Lou
(@Lana_lou12) reported
@Shawhelp is there an issue with internet in the north end of Saskatoon? We can no longer get a connection.
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Just_Trish
(@JustCdnTrish) reported
@Shawhelp Message sent. The issue is it's cutting in and out on the TV.
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Peach City
(@beachcruise69) reported
@Shawhelp Yet again your service is down in my area. I'll be looking for a new provider tomorrow