Shaw outages and service status in Calgary, Alberta
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Full Outage Map
- Shaw generated 9 outage signals in the last 24 hours around Calgary, including 9 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 27, 9:35 PM EDT.
- Internet (64%)
- Wi-fi (16%)
- TV (11%)
- Total Blackout (4%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in Calgary come from postal codes T1Y , T3M , T3K , T3H , T2A , T2R , T2T and T3B .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 9 minutes ago |
|
Calgary
|
Internet | 48 minutes ago |
|
Calgary
|
Internet | 55 minutes ago |
|
Calgary
|
Internet | 1 hour ago |
|
Calgary
|
Internet | 2 hours ago |
|
Calgary
|
TV | 6 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??
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The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta@Shawhelp The issue is not account specific.
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Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta@ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - I’ve been a customer for over 20 years and they’ve treated me like utter dog ****..
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Frank P. MacMaster, PhD (@FrankMacMaster) reported from Calgary, Alberta@Shawhelp is there an outage in NW Calgary?
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The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta@cryage83 @Shawhelp Any update on Shaw service in Shawnessy/Somerset SW Calgary?
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Jenn (@Bluenoser4ever) reported from Calgary, AlbertaAny info regarding a cable/internet outage in Calgary SE @Shawhelp ?
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JP Sandhu (@jpsandhu79) reported from Calgary, AlbertaHey @Shawhelp any idea how long this outage will be in central Calgary? Not many customers pay in cash anymore and debit/credit machine don’t work without internet.
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dustin mega hipster morris (@DustinMorris13) reported from Calgary, Alberta@menard_ray @Shawhelp It looks like they didn't even try to help.
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Nancy (@nAuntie) reported from Calgary, AlbertaWe “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp
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Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta@Shawhelp why do you suck so much? Fix your **** so I can watch hockey without the screen going black every 30 seconds
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp help. We've just moved. I was told to simply plug the modem in and it would work. I did and it isn't working. Getting a message "connected, no internet". #help #runningoutofdata
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Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta@newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.
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Debbie Miller🇨🇦 (@urkeyconector) reported from Calgary, Alberta@ShawInfo . After more than 30 years a @ShawInfo customer , had THE worst customer service ever today. Need to look at other options
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🏈 "digitus meus trahere" 🏈 (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp Is email server down this morning?
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Michael Ryan (@michaeltryan74) reported from Calgary, AlbertaI’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc
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jolly🎄st.rascal🖤 (@purpledcake) reported from Calgary, AlbertaHey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.
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Bernice Hill (@DishntheKitchen) reported from Calgary, AlbertaI swear to God @TELUSsupport THIS IS IT. Our internet just stopped completely with BOTH OF US WORKING from home and World Cup OVERTIME about to start. F you and your ****** service.Looks like we're going back to @Shawhelp
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Neil Zeller (@Neil_Zee) reported from Calgary, Alberta@saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.
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Vipul (@Vipul___) reported from Calgary, AlbertaThe only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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Chris Schneider | #BlackLivesMatter ✊🏻✊🏼✊✊🏽✊🏾 (@schneidz) reported from Calgary, Alberta@Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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Release the files (@BlackBlazeE) reportedNo stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.
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Gena Dixon (@genadxn) reported@Shawhelp internet has been awful the last two days in NW Calgary cut out for hours at a time. Cell service too.
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Ugabug (@MaryPChipman) reported@Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed
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Alex Snow (@Geodude96) reported@Shawhelp My internet has been cutting out at least once a day for the past few weeks. Called in once before and was told there was a problem in my area but nothing has changed since then. I'm on Zoom at least once/week & need it reliable. Really getting sick of the bad service.
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Vandelay Industries Inc. (@Mowgz_1) reported@staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!
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Jenn (@jskapin) reported@Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.
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Jasmine Kaur G (@jgarcha) reportedThe service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!
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🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported@Shawhelp Now I just spoke to a different agent who said that there is maintenance in the area. Why isn't that on the outage webpage?
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Dave (@Danrek77) reported@Shawhelp Like, I really had no reason to upgrade from 1 gigabit to 2 and this “delivery experience” and the subsequent support “experience” has me kind of convinced to just keep what I had and unwind the upgrade.