Shaw Outage Report in Calgary, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T1Y, T3K, T3G, T3H, T3J, T2Y, T3M and T2A.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp #BlueCurve down???? #StanleyCupFinals
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The Dave! 🌈
(@TheDaveCA) reported
from
Calgary, Alberta
@Shawhelp There isn’t really anything DM will help with, this isn’t my account, just trying to come up with the right advice for him when I deliver his phone.
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RosieLonglastname
(@EeLosie) reported
from
Calgary, Alberta
@Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not
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Henrik
(@BrilliantOranje) reported
from
Calgary, Alberta
@Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information
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Scott Dellinger
(@scottdellinger) reported
from
Calgary, Alberta
@Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp top notch tech support 45 minutes of her shuffling through the trouble shooting 101 guide asking me to turn everything on and off multiple times…. Honey I tried that’s why I’m calling like I told you in the beginning
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geoff
(@KestrelYYC) reported
from
Calgary, Alberta
My @ShawInfo Internet just went down.... #yyc
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Brian Gervais
(@BrianGervaisYYC) reported
from
Calgary, Alberta
@Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!
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AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴
(@YYCCowboy) reported
from
Calgary, Alberta
@Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..
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Marian Hughes Rooney
(@Gus365) reported
from
Calgary, Alberta
@Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle
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Leanne Sandau
(@LeanneSandau) reported
from
Calgary, Alberta
@Shawhelp Still on hold with your customer service!! Can’t believe the issues!!
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Gotrockseh
(@gotrockseh1) reported
from
Calgary, Alberta
@ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?
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Hemendra
(@hem_him) reported
from
Calgary, Alberta
@Shawhelp is there an outage in Mahogany area ?
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Jake Sherlock
(@jake_sherlock) reported
from
Calgary, Alberta
@Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?
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Jenn
(@Bluenoser4ever) reported
from
Calgary, Alberta
Any info regarding a cable/internet outage in Calgary SE @Shawhelp ?
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Almond
(@__almond) reported
from
Calgary, Alberta
@Shawhelp internet down in Tuscany ?
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Mindbox Media
(@mindboxmedia) reported
@bombay_poetess @TELUS @ShawInfo Don’t bother with Telus. We had the same experience with home security install. We had no technician show up for both of service calls. Even after the first time getting our address wrong they screwed up the second time. Don’t use Telus.
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Scotty
(@mrscotty5) reported
@ShawInfo #GlobalNews #CTV #CBC Shaw you have admitted to opening an account under my name by mistake. I’ve spent hours begging you to stop billing me (it’s in collections). You always say you’ll fix, but the bills are still coming!! Your going to ruin my credit! STOPitsFRAUD
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RosieLonglastname
(@EeLosie) reported
@Shawhelp Good morning, is there an internet outage in DT YYC this morning? WFH is a challenge with no net :)
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🙀🛸
(@cartfullofcats) reported
Our plan with @ShawInfo is almost up, wondering if we should just go to MTS since it's going to cost us a fortune to stay with Shaw which we're already paying a stupid amount for. They never want to do anything to keep current customers @Shawhelp
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Stone Michaels
(@StoneMichaels1) reported
@Shawhelp I’m currently without internet, missing a prof acred exam that started mins ago. closer to failing every min, cuz I have no access to internet. No outages showing on site, but your bot chat claims outage. Can’t reach an agent. On hold. No way to get updates. Seriously?
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Blaine Dickson 🏌️♂️ 🇨🇦
(@fblainedickson) reported
@Shawhelp @StockBoy604 Been reading people having this issue for months, including our house. Problem is cloud pvr not the equipment in our house
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Scotty
(@mrscotty5) reported
@Shawhelp #globalnews #CTV Shaw you have admitted to opening an account under my name by mistake. I’ve spent hours begging you to stop billing me (it’s in collections). You always say you’ll fix, but the bills are still coming!! Your going to ruin my credit! STOPitsFRAUD
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Jason Fletcher
(@max63094) reported
@Shawhelp I find it really funny how you can do more for a new customer than customers that have been with you for 20+ years. Very disappointed in customer service/loyalty. It has been going downhill for the last few years
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Harold Clitheroe
(@HAC_N800) reported
@Shawhelp That reminds me that way back when at work We had a 5 ton hydraulic pressure to make sure that any hard drives that might contain sensitive infirmary be destroyed instead of recycled or thrown out,that was one of the more fun jobs if you were in the Workstations Support Group
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✨
(@legallyfleur) reported
@ShawInfo has been calling me everyday like a crazy ex boyfriend begging me to renew with them but my wifi is always down or something is wrong with my cable. Yet prices have gone up? How does this make any sense? I think it’s time for a break. It’s not me it’s definitely you.