Shaw Outage Report in Calgary, Alberta
Why is my Shaw service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T1Y , T2R , T3K , T3J , T3M , T2Y , T2A and T2E .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (19%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 7 minutes ago |
|
Calgary
|
Internet | 6 hours ago |
|
Calgary
|
Wi-fi | 21 hours ago |
|
Calgary
|
Internet | 21 hours ago |
|
Calgary
|
Internet | 1 day ago |
|
Calgary
|
Wi-fi | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Steve (26-19-5) (@CrazySteveC) reported from Calgary, AlbertaIs there a outage in NE Calgary @Shawhelp
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Brian (@SWCalgaryGuy) reported from Calgary, Alberta@CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus
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twinkly✨rascal🖤 (@purpledcake) reported from Calgary, AlbertaHey @Shawhelp - is there a service outage in the Beltline? Haven’t had internet for a couple hours now
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Nathan (@natebannerman) reported from Calgary, Alberta@Jenngurl84 @Shawhelp Glad I’m not the only one! $200 bill for no service 😂
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Erin (@Ery_n) reported from Calgary, Alberta@EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw
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Cobalt (@cobalt766) reported from Calgary, Alberta@Shawhelp once again time to renew with you and you try and Jack up my prices. Your customer service still sucks.
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp help. We've just moved. I was told to simply plug the modem in and it would work. I did and it isn't working. Getting a message "connected, no internet". #help #runningoutofdata
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Jeff Bannard (@jeffbannard) reported from Calgary, Alberta@Shawhelp I DM’ed you guys 2 hours before you shut down for the night but never heard from you. Sleep tight and reply to me in the morning please. Would like to get my shiny new modem operational.
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Angie Hung 🦄#BB21nicole🦄 (@ahung) reported from Calgary, AlbertaWow that was tough to watch again. Good news: Uograding my @Shawhelp Shaw equipment to #bluecurve tomorrow. Bad news: Losing all my recordings so had to watch @CBSBigBrother #bb21 finale 1 last time. Hard to watch for a few reasons but also best reality TV ending ever! #NicoleAFP
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James (@EbyJames) reported from Calgary, AlbertaMy @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.
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eJ (@eJ24) reported from Calgary, Alberta@Shawhelp tv service is out, my blue sky boxes won’t even boot up
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LDH74 (@LDH74) reported from Calgary, AlbertaIt's pretty damn sad that I can game without disconnects in a hotel room better than I can in my own damn house...@Shawhelp
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Alyssa Berry (@Aly_B_YYC) reported from Calgary, AlbertaMy mom just told me she’s not listed as a @Shawhelp customer as it’s my dad’s name on the account. Therefore, she can’t make any changes or additions to the account. How’s that for misogyny. Do better, Shaw.
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Jonathan Moser (@jonnymoser) reported from Calgary, Alberta@bitofallwrite @JagB8 @Shawhelp Thanks for finding this update - too bad it wasn’t sent to me directly!!
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Chris Schneider | #BlackLivesMatter ✊🏻✊🏼✊✊🏽✊🏾 (@schneidz) reported from Calgary, Alberta@Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)
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Nathan (@natebannerman) reported from Calgary, AlbertaIt would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Michael Clarry (@Mike_Clarry) reported from Calgary, AlbertaHey @ShawInfo - thanks for ripping me off for crappy service over the past few years - you were supposed to deliver a modem tonight between 6-8 pm!! Still not here! Thanks for the continued utterly garbage service you provide - discraceful .....
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Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta@ShawInfo It would be nice if you actually supported your services! I’ve had problems with my cable & internet service since last Thursday - I’ve called every day and it stil not corrected !!! This just SUCKS...
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Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta@ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - I’ve been a customer for over 20 years and they’ve treated me like utter dog ****..
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Layla (@laylaaaac) reported@ShawInfo is there an internet outage in Calgary ???
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Trev (@rocko_ca) reportedHmmm so for the last 3 days my internet speed sucks and then this morning it wakes up and starts rocking ? I wonder why @Shawhelp
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Judy Kucharuk (@judylaine) reported@Shawhelp looks like internet down in Dawson Creek, BC. Any updates on the outage?
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Wendy Waters (She/Her) (@wendy_waters) reported@Shawhelp is there a known problem with cable internet in East Vancouver? (Hydro was out until 3:30).
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Jeff Vickers (@JeffInVanBC) reportedI can't believe how horrible a company @Shawhelp has become since @Rogers took over. They have totally destroyed their business relationship with me. I guess loyalty means mouthing to these companies. Hopefully @TELUS can do better.
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Gerald Tocher (@gerald_tocher) reported@Shawhelp I worked with chat support already thank you. They say “interference in our area”, and now 3 days before a tech will be out to check. Not an acceptable customer service solution unfortunately.
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Rea in Calgary 🦉⚓🌈🎏🇨🇦🦄🌮🍻🚢🌀☸️ (@ReaFaceToFace) reported@Shawhelp Is McKenzie Lake South having issues with internet, or is it just me?
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atryingwoman (@atryingwoman) reported@ShawInfo @Shawhelp I hate telus But your internet might send me back to them. I get disconnected multiple times a week or even day. Yes I called customer service and turning on and off the router/restarting gateway can help. But surely I shouldn't have to do this every week?
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Grambo.wpg (@grambowpg) reported@Shawhelp This kind of issue persists on @Sportsnet 360 for some reason
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ǝᴉzuǝʞɔɐW uosɐſ ™ (@hotcomm8) reportedThe hoops one has to jump through to cancel cable and telephone for a loved one that is dying and in hospice care. Shame on you @Shawhelp @shawinfo Your customer service rep. discussing their own history with cancer was an added #disgraceful , cherry on top. #Shawcable