1. Home
  2. Companies
  3. Shaw
  4. Calgary
Shaw

Shaw outages and service status in Calgary, Alberta

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Shaw generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Aug 6, 3:19 AM EDT.
  • 63% Internet (63%)
  • 18% TV (18%)
  • 12% Wi-fi (12%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Calgary come from postal codes T3M , T1Y , T3K , T2A , T2R , T2E , T3H and T3J .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.

CityProblem TypeReport Time
Calgary Internet 22 hours ago
Calgary Internet 1 day ago
Calgary TV 3 days ago
Chestermere TV 3 days ago
Calgary Internet 5 days ago
Calgary Internet 5 days ago

Nearby cities with recent reports

Chestermere

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • CalgaryFitz
    𝙲𝚊𝚕𝚐𝚊𝚛𝚢 '𝔅𝔦𝔤 𝔈𝔡' 𝙵𝚒𝚝𝚣🍁🏳️‍🌈🏴 (@CalgaryFitz) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. 🤬

  • hallofchristian
    𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗛𝗮𝗹𝗹 (@hallofchristian) reported from Calgary, Alberta

    @MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.

  • SMG365LLC
    Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.

  • Nolanappraiser
    Nolan Moore (@Nolanappraiser) reported from Calgary, Alberta

    I guess @Shawhelp internet is down. Files will have to wait

  • Mike_Clarry
    Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    @ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - I’ve been a customer for over 20 years and they’ve treated me like utter dog ****..

  • TheDaveCA
    The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp There isn’t really anything DM will help with, this isn’t my account, just trying to come up with the right advice for him when I deliver his phone.

  • Neil_Zee
    Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    @saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.

  • chorndogg
    Ken Chorney (@chorndogg) reported from Calgary, Alberta

    @Shawhelp we have no signal. There is a message with the code XRE-03121.

  • Sean_in_Calgary
    Sean (@Sean_in_Calgary) reported from Calgary, Alberta

    @Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night

  • FrankMacMaster
    Frank P. MacMaster, PhD (@FrankMacMaster) reported from Calgary, Alberta

    @Shawhelp is there an outage in NW Calgary?

  • _Carmi_
    Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta

    @Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight

  • UKgeordieColin
    Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.

  • WerdEmUp
    Candidate for the Prime Minister of Canada (@WerdEmUp) reported from Calgary, Alberta

    @Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.

  • BruceLeslie6
    Bruce Leslie (@BruceLeslie6) reported from Calgary, Alberta

    Hey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!

  • SMG365LLC
    Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @ShawInfo I have never received services I would need to cancel immediately.

  • SnarePhoto
    Arden Shibley 🏳️‍🌈 (@SnarePhoto) reported from Calgary, Alberta

    @Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?

  • seanchandler067
    sean chandler (@seanchandler067) reported from Calgary, Alberta

    @Shawhelp is there an outage in bridge crescent in bridgeland ?

  • gotrockseh1
    Gotrockseh (@gotrockseh1) reported from Calgary, Alberta

    @ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?

  • N8Lights
    Nathan Adams (@N8Lights) reported from Calgary, Alberta

    @Shawhelp can somone help me please

  • SmileyYYC
    Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • edshand1
    elwood shand (@edshand1) reported

    @Shawhelp I’m getting no signal on one of my tvs and the box underneath has no lights but the other boxes do. I changed the hdmi cable and still nothing.

  • Mr_Hexadus
    Hexadus (@Mr_Hexadus) reported

    (Looks over @ShawInfo) are you ******* around? #shawcable I can see that network flow.. are you collecting payments that would otherwise misrepresent what you are capable of?.. we are watching scheduled time outs...

  • M_S_Fricker
    ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported

    @ShawInfo @Rogers Things got worse. Especially your customer service.

  • buday4vancouver
    Dr, Myr,, Gov Gölök Buday - Chief Sitting Gölök (@buday4vancouver) reported

    Seems @ShawInfo with @Rogers has a constant circulation in blue screens that would make Microsoft blush. Somehow their support procedures only work when their on the phone (suspicious). #techsupport #rogerscable #sharcable

  • Freshtodef
    Young and Fly (@Freshtodef) reported

    @Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now

  • kvlovely19
    Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported

    @Autumblues @Shawhelp eventually I can get thru but it does take a while I waited on hold for 15 minutes but then I gave up. decided to watch stuff I own since I can't even stream. the outage started just before noon today

  • Noosiekins
    Vanessa (@Noosiekins) reported

    Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

  • RickAlsop
    Rick Alsop (@RickAlsop) reported

    @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

  • markbanks6
    Mark Banks (@markbanks6) reported

    @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

  • lorianebird
    Lori Bird (@lorianebird) reported

    @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!