Shaw outages and service status in Calgary, Alberta
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Full Outage Map
- Shaw generated 3 outage signals in the last 24 hours around Calgary, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 26, 9:50 PM EDT.
- Internet (71%)
- TV (11%)
- Wi-fi (8%)
- E-mail (7%)
- Total Blackout (3%)
The latest reports from users having issues in Calgary come from postal codes T3K , T1Y , T3M , T2A , T2R , T3J , T2T and T2Y .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 5 hours ago |
|
Calgary
|
Internet | 12 hours ago |
|
Calgary
|
Internet | 12 hours ago |
|
Calgary
|
Internet | 1 day ago |
|
Calgary
|
Wi-fi | 1 day ago |
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Calgary
|
Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Chris Schneider | #BlackLivesMatter ✊🏻✊🏼✊✊🏽✊🏾 (@schneidz) reported from Calgary, Alberta@Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)
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Michael Clarry (@Mike_Clarry) reported from Calgary, AlbertaHey @ShawInfo - thanks for ripping me off for crappy service over the past few years - you were supposed to deliver a modem tonight between 6-8 pm!! Still not here! Thanks for the continued utterly garbage service you provide - discraceful .....
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Neil Zeller (@Neil_Zee) reported from Calgary, AlbertaHey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp help. We've just moved. I was told to simply plug the modem in and it would work. I did and it isn't working. Getting a message "connected, no internet". #help #runningoutofdata
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Jake Sherlock (@jake_sherlock) reported from Calgary, Alberta@Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?
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Scott Dellinger (@scottdellinger) reported from Calgary, Alberta@Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.
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Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta@Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight
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Jessica (@jessicalaura__) reported from Calgary, Alberta@Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?
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Terri-Ann Nolan (@TAnolan28) reported from Calgary, Alberta@Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.
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richard white (@everydaytourist) reported from Calgary, Alberta@ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks
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Gotrockseh (@gotrockseh1) reported from Calgary, Alberta@ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?
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Katie Hall (@diamondlegacy2) reported from Calgary, Alberta@Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.
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Erin (@ErinRooneye) reported from Calgary, Alberta@Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!
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🏈 "Te futueo et caballum tuum" 🏈 (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp is Shaw Wemail down? Getting site can't be reached message.
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LesterBenzBrewing (@lesterbenz) reported from Calgary, AlbertaHey @Shawhelp , any updates on cable tv not working in SE Calgary?
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Sean (@Sean_in_Calgary) reported from Calgary, Alberta@Shawhelp are there issues in Hawkwood area of Calgary?
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Bruce Leslie (@BruceLeslie6) reported from Calgary, AlbertaHey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!
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M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡
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Ugabug (@MaryPChipman) reported@Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did
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b ☾ (@brandobrennan) reported@Shawhelp I’ve called 2x today for customer support and after 2 hours on hold, the call goes dead (both times). I need help??
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Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported@Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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Marty Chan (@Marty_Chan) reported@Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.
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Sophie (@sophie_everine) reported@Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp
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Mat Thomas (@EmptyUK) reported@Shawhelp Hi, my internet is dead. Unplugged the router etc but it won’t come back. Help please.
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Mark Banks (@markbanks6) reported@Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region