Shaw outages and service status in Calgary, Alberta
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Shaw generated 4 outage signals in the last 24 hours around Calgary, including 4 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 15, 12:55 AM EDT.
- Internet (74%)
- TV (9%)
- Total Blackout (7%)
- Wi-fi (7%)
- E-mail (4%)
The latest reports from users having issues in Calgary come from postal codes T3M , T1Y , T2R , T3K , T2Y , T2A , T2T and T3L .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 10 hours ago |
|
Calgary
|
Internet | 15 hours ago |
|
Calgary
|
Internet | 18 hours ago |
|
Calgary
|
Total Blackout | 20 hours ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
-
Candidate for the Prime Minister of Canada (@WerdEmUp) reported from Calgary, Alberta@Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.
-
𝙲𝚊𝚕𝚐𝚊𝚛𝚢 '𝔅𝔦𝔤 𝔈𝔡' 𝙵𝚒𝚝𝚣🍁🏳️🌈🏴 (@CalgaryFitz) reported from Calgary, Alberta@SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. 🤬
-
RosieLonglastname (@EeLosie) reported from Calgary, Alberta@Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.
-
Jonathan Moser (@jonnymoser) reported from Calgary, Alberta@bitofallwrite @JagB8 @Shawhelp Thanks for finding this update - too bad it wasn’t sent to me directly!!
-
Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta@ShawInfo It would be nice if you actually supported your services! I’ve had problems with my cable & internet service since last Thursday - I’ve called every day and it stil not corrected !!! This just SUCKS...
-
Kevin Gruetzner (@Restricted1337) reported from Chestermere, AlbertaIf I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry
-
stewarjo (@proteinjohnny) reported from Calgary, Alberta@Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?
-
Gord Oakes (@gordoakes) reported from Calgary, Alberta@Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg
-
Scott Dellinger (@scottdellinger) reported from Calgary, Alberta@Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.
-
AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴 (@YYCCowboy) reported from Calgary, Alberta@Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?
-
N. (@SoulfulHarmony) reported from Calgary, AlbertaI repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
-
Bella Bee (@SmileyYYC) reported from Calgary, AlbertaWTH @Shawhelp ??????????? Connection errors again.
-
Jake Sherlock (@jake_sherlock) reported from Calgary, Alberta@Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?
-
Jenn (@Bluenoser4ever) reported from Calgary, AlbertaAny info regarding a cable/internet outage in Calgary SE @Shawhelp ?
-
Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta@Shawhelp top notch tech support 45 minutes of her shuffling through the trouble shooting 101 guide asking me to turn everything on and off multiple times…. Honey I tried that’s why I’m calling like I told you in the beginning
-
ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta@ShawInfo is service down in Calgary?
-
Debbie Miller🇨🇦 (@urkeyconector) reported from Calgary, Alberta@ShawInfo . After more than 30 years a @ShawInfo customer , had THE worst customer service ever today. Need to look at other options
-
Vipul (@Vipul___) reported from Calgary, AlbertaDoesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.
-
🏈 "digitus meus trahere" 🏈 (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp Is email server down this morning?
-
Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta@ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - I’ve been a customer for over 20 years and they’ve treated me like utter dog ****..
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Ugabug (@MaryPChipman) reported@Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed
-
Hugh Gillis 🇨🇦 (@hgillis) reported@Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?
-
Marty Chan (@Marty_Chan) reported@Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.
-
j@stW@tching (@j4stW4tching) reported@Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?
-
O.A (@dae_j01) reported@Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.
-
Alex Snow (@Geodude96) reported@Shawhelp My internet has been cutting out at least once a day for the past few weeks. Called in once before and was told there was a problem in my area but nothing has changed since then. I'm on Zoom at least once/week & need it reliable. Really getting sick of the bad service.
-
We Talk Wrestling (@WeTalkWrestling) reported@Shawhelp No but your website now says a hydro issue is causing it as of 8:55
-
TC-VAN (@RageGeist) reported@Shawhelp Yes I am still without service
-
always smile 🇨🇦 (@cari_goncalves) reported@Shawhelp @gfliverpool9966 Not working for me either. Ridiculous
-
🙀🛸 (@cartfullofcats) reported@Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.