Shaw outages and service status in Calgary, Alberta
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Full Outage Map
- Shaw generated 3 outage signals in the last 24 hours around Calgary, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 8, 9:10 AM EDT.
- Internet (65%)
- Wi-fi (15%)
- TV (13%)
- Total Blackout (5%)
- E-mail (3%)
The latest reports from users having issues in Calgary come from postal codes T1Y , T3H , T3M , T2A , T3K , T2E , T3J and T2R .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 2 hours ago |
|
Calgary
|
Internet | 3 hours ago |
|
Calgary
|
Internet | 12 hours ago |
|
Calgary
|
Wi-fi | 1 day ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
Total Blackout | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Jeff Forsyth-Start-up's-Tech-Amorphous (@JJPSForsyth) reported from Calgary, Alberta@Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service
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Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta@Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.
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ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta@Shawhelp Sent a DM. I'm not sure why the payment didn't go thru as I sent it via same bank account the month before with no issues.
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Jason Milton (@JasonJMilton) reported from Calgary, Alberta@Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp
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Deborah Pineda (@pineda_deborah) reported from Calgary, Alberta@Shawhelp good morning, my internet is down is there a problem in the
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Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta@ShawInfo It would be nice if you actually supported your services! I’ve had problems with my cable & internet service since last Thursday - I’ve called every day and it stil not corrected !!! This just SUCKS...
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Sean (@smconnor007) reported from Calgary, AlbertaWow @Shawhelp @ShawInfo !! You make it very difficult to work from home. As a internet provider you dropped the ball too many time in January, and it’s getting worse. I have to reevaluate the service in my neighbourhood.
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RosieLonglastname (@EeLosie) reported from Calgary, Alberta@Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.
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Jake Sherlock (@jake_sherlock) reported from Calgary, Alberta@Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?
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Ellinor (@EllisFun) reported from Calgary, Alberta@Shawhelp I have a question about moving, can/should I continue my service (bring hardware with me?) or should I order a new package online and set it up myself at the new address? Is there a greater benefit to either?
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The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta@Shawhelp The issue is not account specific.
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.
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Ken Chorney (@chorndogg) reported from Calgary, Alberta@Shawhelp we have no signal. There is a message with the code XRE-03121.
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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Bella Bee (@SmileyYYC) reported from Calgary, AlbertaWtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????
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Carla Noble (@CnobleCarla) reported from Calgary, Alberta@Shawhelp is the cable down in Harvest Hills?
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stewarjo (@proteinjohnny) reported from Calgary, Alberta@Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?
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Jonathan Moser (@jonnymoser) reported from Calgary, Alberta@bitofallwrite @JagB8 @Shawhelp Thanks for finding this update - too bad it wasn’t sent to me directly!!
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Jenn (@Bluenoser4ever) reported from Calgary, AlbertaAny info regarding a cable/internet outage in Calgary SE @Shawhelp ?
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Sithun John (@sithunj) reported from Calgary, Alberta@Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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R@X (@RiseN_Guard) reported@ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!
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Jason Silver (@Da_Big_Dogg) reported@Shawhelp what’s going on with your tv today??? My PVR recording keeps crashing, I’ve restarted and did a system refresh and still it’s an issue? Live tv is freezing. What gives????
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Heldy (@HeldyCarvalho) reportedHello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?
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RogersHelps (@RogersHelps) reported@jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric
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Don T Beakunt (@truebusterflash) reported@Shawhelp I messaged you days ago without a response. Your app also won’t work so attempting to chat with tech support is not an option and now I’ve been on hold for 40min. Your sales calling to lock me in again is poor timing considering the current issues.
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Ugabug (@MaryPChipman) reported@Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.
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b ☾ (@brandobrennan) reported@Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.
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Vanessa (@Noosiekins) reported@Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.
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Megan (@M_So) reportedIs anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…
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MrYeti (@XLegitJetsFanX) reported@nobodyhky @Shawhelp Starlink buddy I switched and never will switch back