Shaw

Shaw Outage Report in Calgary, Alberta

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Calgary come from postal codes T1Y, T3K, T2R, T3M, T3J, T2T, T3H and T2A.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Calgary, Alberta 02/05/2026 09:25

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • BrilliantOranje Henrik (@BrilliantOranje) reported from Calgary, Alberta

    @Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information

  • LeanneSandau Leanne Sandau (@LeanneSandau) reported from Calgary, Alberta

    @Shawhelp Still on hold with your customer service!! Can’t believe the issues!!

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.

  • Restricted1337 Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    @Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you

  • __almond Almond (@__almond) reported from Calgary, Alberta

    @Shawhelp internet down in Tuscany ?

  • Gus365 Marian Hughes Rooney (@Gus365) reported from Calgary, Alberta

    @Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary

  • EeLosie RosieLonglastname (@EeLosie) reported from Calgary, Alberta

    @Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.

  • scottdellinger Scott Dellinger (@scottdellinger) reported from Calgary, Alberta

    @Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.

  • KestrelYYC geoff (@KestrelYYC) reported from Calgary, Alberta

    My @ShawInfo Internet just went down.... #yyc

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp #BlueCurve down???? #StanleyCupFinals

  • YYCCowboy AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported from Calgary, Alberta

    @Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..

  • Bluenoser4ever Jenn (@Bluenoser4ever) reported from Calgary, Alberta

    Any info regarding a cable/internet outage in Calgary SE @Shawhelp ?

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not

  • hem_him Hemendra (@hem_him) reported from Calgary, Alberta

    @Shawhelp is there an outage in Mahogany area ?

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp There isn’t really anything DM will help with, this isn’t my account, just trying to come up with the right advice for him when I deliver his phone.

  • jake_sherlock Jake Sherlock (@jake_sherlock) reported from Calgary, Alberta

    @Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?

  • gotrockseh1 Gotrockseh (@gotrockseh1) reported from Calgary, Alberta

    @ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?

  • BrianGervaisYYC Brian Gervais (@BrianGervaisYYC) reported from Calgary, Alberta

    @Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!

  • BruceLeslie6 Bruce Leslie (@BruceLeslie6) reported from Calgary, Alberta

    Hey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TheJourneyGenie TheJourneyGenie (@TheJourneyGenie) reported

    @Shawhelp Hi. You can help, actually. Why am I still getting tons of spam emails, despite updating my filter and adding a new one?

  • Bob16288 Bob (@Bob16288) reported

    @ShawInfo Amazing that you have an award while my speed gets slower and connection is more unstable with consistent dropped service even after one of your technicians came out four days ago.

  • DecemberLeanne December (@DecemberLeanne) reported

    @Shawhelp Im in kitsilano area and it’s keeps saying my password is incorrect and all my devices got disconnected. Would that be from the outage or it’s own problem?

  • rollickster a m👀se (@rollickster) reported

    Hey @Shawhelp can you please fix your TV listings for non Blue Sky PVRs. First it was Knowledge Network that was wrong, but now it’s PBS & HBO too Get the company that does the listings to fix a days long known problem or switch companies to the one that knows what’s it’s doing

  • drewchabby Drewchabby🇨🇦😷✌️ 🧑🏼‍🤝‍🧑🏾👨🏿‍🤝‍👨🏻 (@drewchabby) reported

    @Shawhelp internet, tv and phone down in northeast edmonton

  • jdbsparky JBilsland (@jdbsparky) reported

    @Shawhelp Thanks. I’m on Shaw Chat now. Turns out your tech forgot to plug the wire for the telephone back in. Phone is working again after my husband plugged it in. Could you please hire more staff for support?

  • L_Whiting Larry Whiting (@L_Whiting) reported

    @Shawhelp R U having problems in Newton, Surrey area. My bluecurve TV guide is taking forever to populate. And scroll function up/down very very slow and once you stop again takes forever to populate guide.

  • closetag Opentag (@closetag) reported

    @Shawhelp Internet down in Langley, BC. Is there an issue?

  • Bigz001 Sanderman (@Bigz001) reported

    @ShawInfo worst service ever!!! I use more data on my phone cause our Shaw services never work and when you ask for a call back cause you want answers no one calls you back. Never switch it’s just a headache and poor service!!!

  • ErinGel3 Erin Gel (@ErinGel3) reported

    @Shawhelp Internet is down in Ile Des Chenes, Mb. Any ETA for it to come back?