Shaw outages and service status in Calgary, Alberta
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Full Outage Map
- Shaw generated 3 outage signals in the last 24 hours around Calgary, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 5, 2:33 PM EDT.
- Internet (70%)
- Wi-fi (9%)
- TV (9%)
- E-mail (7%)
- Total Blackout (6%)
The latest reports from users having issues in Calgary come from postal codes T3K , T3J , T3M , T1Y , T2A , T2R , T3H and T2W .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
4 hours ago | |
|
Calgary
|
Internet | 17 hours ago |
|
Calgary
|
Wi-fi | 20 hours ago |
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Calgary
|
Internet | 2 days ago |
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Calgary
|
Internet | 2 days ago |
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Calgary
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Andy S (@nsnwca) reported from Calgary, Alberta@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.
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Taylor Rocca (@taylorrocca) reported from Calgary, Alberta@Shawhelp Hi @Shawhelp - been DMing since last night. Internet service is continually dropping out. Trying to work from home today & unable to. Respectfully requesting assistance. cc: @n_decarle
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🏈 "digitus meus trahere" 🏈 (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp Is email server down this morning?
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Nathan (@natebannerman) reported from Calgary, AlbertaIt would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Jonathan Moser (@jonnymoser) reported from Calgary, Alberta@bitofallwrite @JagB8 @Shawhelp Thanks for finding this update - too bad it wasn’t sent to me directly!!
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Frank P. MacMaster, PhD (@FrankMacMaster) reported from Calgary, Alberta@Shawhelp is there an outage in NW Calgary?
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, AlbertaIf I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry
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N. (@SoulfulHarmony) reported from Calgary, AlbertaI repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta@Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300
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Bella Bee (@SmileyYYC) reported from Calgary, AlbertaWTH @Shawhelp ??????????? Connection errors again.
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Ryan Berry (@Ryan_LEVEL2) reported from Chestermere, Alberta. @Shawhelp @shawinfo Your broadcast of #UFC268 is terrible. Freezing, lagging.
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.
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Neil Zeller (@Neil_Zee) reported from Calgary, Alberta@saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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Jeff Forsyth-Start-up's-Tech-Amorphous (@JJPSForsyth) reported from Calgary, Alberta@Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service
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Michael Clarry (@Mike_Clarry) reported from Calgary, AlbertaHey @ShawInfo - thanks for ripping me off for crappy service over the past few years - you were supposed to deliver a modem tonight between 6-8 pm!! Still not here! Thanks for the continued utterly garbage service you provide - discraceful .....
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Ellinor (@EllisFun) reported from Calgary, Alberta@Shawhelp I have a question about moving, can/should I continue my service (bring hardware with me?) or should I order a new package online and set it up myself at the new address? Is there a greater benefit to either?
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Sean (@smconnor007) reported from Calgary, AlbertaWow @Shawhelp @ShawInfo !! You make it very difficult to work from home. As a internet provider you dropped the ball too many time in January, and it’s getting worse. I have to reevaluate the service in my neighbourhood.
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾 (@johangreg) reported from Calgary, AlbertaToday I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Don T Beakunt (@truebusterflash) reported@Shawhelp As an fyi, Xfinity stream is not working
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Ugabug (@MaryPChipman) reported@Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.
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MrYeti (@XLegitJetsFanX) reported@nobodyhky @Shawhelp Starlink buddy I switched and never will switch back
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Guzzzi (@__guzzzzi) reported@ACBgal @Shawhelp Hey! Did you fix it? Same problem here
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Quinn Mason MD (@boondocksdoc) reported@Shawhelp Nanaimo home internet service down. No mention of same on website. Any info or update?
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Vanessa (@Noosiekins) reported@Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.
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Bella Bee (@SmileyYYC) reportedGame 7 and @shawhelp is DOWN!!!!!!!!!! #okcvssas #nba #Shaw
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Young and Fly (@Freshtodef) reported@Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now
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Trevor Butte (@The_Butte_Man) reported@Shawhelp my home phone will dial out but not in please help
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Ugabug (@MaryPChipman) reported@Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.