Shaw outages and service status in Calgary, Alberta
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Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 30, 2:16 AM EDT.
- Internet (69%)
- Wi-fi (17%)
- Total Blackout (7%)
- E-mail (4%)
- TV (4%)
The latest reports from users having issues in Calgary come from postal codes T3M , T3K , T3J , T2R , T1Y , T2X , T3C and T3H .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 9 hours ago |
|
Calgary
|
TV | 1 day ago |
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Calgary
|
Internet | 1 day ago |
|
Calgary
|
Wi-fi | 2 days ago |
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Calgary
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2 days ago | |
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Calgary
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Chris Schneider | #BlackLivesMatter โ๐ปโ๐ผโโ๐ฝโ๐พ (@schneidz) reported from Calgary, Alberta@Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)
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Terri-Ann Nolan (@TAnolan28) reported from Calgary, Alberta@Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it
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Social Media Guru 365โข๏ธ (@SMG365LLC) reported from Calgary, Alberta@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby ๐ถ corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??
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Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta@ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - Iโve been a customer for over 20 years and theyโve treated me like utter dog ****..
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Michael Ryan (@michaeltryan74) reported from Calgary, AlbertaIโm so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc
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Neil Zeller (@Neil_Zee) reported from Calgary, Alberta@saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.
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Jeff Forsyth-Start-up's-Tech-Amorphous (@JJPSForsyth) reported from Calgary, Alberta@Shawhelp i suppose iโm lucky to have an engineer visit my house tomorrow after Iโve had two weeks of problems. Virtually no internet on a 300 Mbps service
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Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta@ShawInfo It would be nice if you actually supported your services! Iโve had problems with my cable & internet service since last Thursday - Iโve called every day and it stil not corrected !!! This just SUCKS...
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Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I donโt have to.
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Deborah Pineda (@pineda_deborah) reported from Calgary, Alberta@Shawhelp good morning, my internet is down is there a problem in the
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Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta@newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.
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Arden Shibley ๐ณ๏ธโ๐ (@SnarePhoto) reported from Calgary, Alberta@Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp help. We've just moved. I was told to simply plug the modem in and it would work. I did and it isn't working. Getting a message "connected, no internet". #help #runningoutofdata
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๐ฒ๐๐๐๐๐๐ข '๐ ๐ฆ๐ค ๐๐ก' ๐ต๐๐๐ฃ๐๐ณ๏ธโ๐๐ด (@CalgaryFitz) reported from Calgary, Alberta@SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. ๐คฌ
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Debbie Miller๐จ๐ฆ (@urkeyconector) reported from Calgary, Alberta@ShawInfo . After more than 30 years a @ShawInfo customer , had THE worst customer service ever today. Need to look at other options
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The Dave! ๐ (@TheDaveCA) reported from Calgary, Alberta@Shawhelp There isnโt really anything DM will help with, this isnโt my account, just trying to come up with the right advice for him when I deliver his phone.
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Social Media Guru 365โข๏ธ (@SMG365LLC) reported from Calgary, Alberta@Shawhelp You ain't listening ๐ I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he๐๐ it is.
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Erin (@Ery_n) reported from Calgary, Alberta@EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw
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AJ Fighting Irish ๐ฎ๐ช ๐จ๐ฆ ๐ฏ๐ช ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@YYCCowboy) reported from Calgary, Alberta@Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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O.A (@dae_j01) reported@Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.
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b โพ (@brandobrennan) reported@Shawhelp being on hold for 3 hours so far is quite ridiculous (2 days in a row now). At this point iโm about to dispute charges w my bank. Why is your customer service impossible to contact?
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Matthew Johnson (@McJohnson922) reported@Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)
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Trevor Butte (@The_Butte_Man) reported@Shawhelp my home phone will dial out but not in please help
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Rick Alsop (@RickAlsop) reported@Shawhelp I an not a Rogers customer. They have no idea who i am.
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Rick Alsop (@RickAlsop) reported@Shawhelp Says no outages on site but down detector says otherwise. I did call and canโt wait on hold for several hours for an automated reply.
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southpaw (@southpaws05) reported@Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.
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Ugabug (@MaryPChipman) reported@Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again
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Lynelle (@Bogey_Putt) reported@Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?
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Mat Thomas (@EmptyUK) reported@Shawhelp Flashing orange. My whole building is down. All my neighbors net is down.