Shaw Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T3J, T3M, T2R, T1Y, T3G, T2Y, T3K and T3H.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
TV | |
| Calgary |
Total Blackout | |
| Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
||
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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jolly🎄st.rascal🖤
(@purpledcake) reported
from
Calgary, Alberta
Hey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.
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Sean
(@Sean_in_Calgary) reported
from
Calgary, Alberta
@Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night
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Debbie Miller🇨🇦
(@urkeyconector) reported
from
Calgary, Alberta
@ShawInfo . After more than 30 years a @ShawInfo customer , had THE worst customer service ever today. Need to look at other options
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Nancy
(@nAuntie) reported
from
Calgary, Alberta
We “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp
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𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗛𝗮𝗹𝗹
(@hallofchristian) reported
from
Calgary, Alberta
@MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.
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sean chandler
(@seanchandler067) reported
from
Calgary, Alberta
@Shawhelp is there an outage in bridge crescent in bridgeland ?
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Mahmud Abdulla
(@CanImmConsult) reported
from
Calgary, Alberta
@Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?
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JohnLeung888 Live on Twitch
(@johnleung888) reported
from
Calgary, Alberta
Well *** fong, Due to a massive @ENMAX outage in my area, my @ShawInfo internet is currently down. So we’re going back to the basics tonight — streaming off my phone! This also means no games after dinner and no @StreamRaiders. Sorry about this *** Fong
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Gord Oakes
(@gordoakes) reported
from
Calgary, Alberta
@Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg
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𝙲𝚊𝚕𝚐𝚊𝚛𝚢 '𝔅𝔦𝔤 𝔈𝔡' 𝙵𝚒𝚝𝚣🍁🏳️🌈🏴
(@CalgaryFitz) reported
from
Calgary, Alberta
@SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. 🤬
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Jeff Forsyth-Start-up's-Tech-Amorphous
(@JJPSForsyth) reported
from
Calgary, Alberta
@Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service
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Jeffrey Forsyth-Start-up's-New Tech Development
(@JJPSForsyth) reported
from
Calgary, Alberta
@Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300
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richard white
(@everydaytourist) reported
from
Calgary, Alberta
@ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks
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AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴
(@YYCCowboy) reported
from
Calgary, Alberta
@Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?
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Jessica
(@jessicalaura__) reported
from
Calgary, Alberta
@Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?
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Jeffrey Forsyth-Start-up's-New Tech Development
(@JJPSForsyth) reported
from
Calgary, Alberta
@Shawhelp ive had a problem with my home Wifi thats being going on for days. I was offered an Engineer a day ago, so I need somebody to listen and not go through off the shelf advice. The problem is my Wifi is half of what it was.
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Alli G
(@AlliAlliG) reported
from
Calgary, Alberta
@Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)
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The Dave! 🌈
(@TheDaveCA) reported
from
Calgary, Alberta
@Shawhelp The issue is not account specific.
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Terri-Ann Nolan
(@TAnolan28) reported
from
Calgary, Alberta
@Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it
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M.G. Duggan Tweeting Trucker🇨🇦
(@ve6dpa) reported
from
Calgary, Alberta
@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa
(@Noosiekins) reported
Awesome #shawcable is down again. Error code XRE-03090 @Shawhelp
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Michael Anders
(@michael_anders) reported
@Humbledore You missed the chance to cancel @Shawhelp and sign on with @TELUS - I’m so mad
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Ryan Berry
(@Ryan_LEVEL2) reported
from
Chestermere, Alberta
. @Shawhelp @shawinfo Your broadcast of #UFC268 is terrible. Freezing, lagging.
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Joish82
(@JoshTarle) reported
@Shawhelp Any possibility of changing the firmware so that if moca crashes or is forced to shut down, the gateway will try to relaunch it automatically?
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Ben Schmitt
(@ben_m_schmitt) reported
@Shawhelp @RosaRowland13 We have the same issue. Screen went black for about 2 minutes but had sound.
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Matt Ion
(@soundy) reported
@Shawhelp My cable modem seems to be losing connection and rebooting on a daily basis. Can you help?
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Mike Eide
(@mike_eide) reported
@Shawhelp having an issue with one of our gateway cable boxes. Will not work, unplug and reset and it will work for 1-2 mins then say connection issue
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AndyO
(@bassman_andy) reported
@Shawhelp So why do I always have issues with my cable but not my internet connections on BlueCurve TV?
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Joish82
(@JoshTarle) reported
@Shawhelp Thank u. It has been more reliable in the new location but it seems that the moca network keeps turning itself off in the gateway which cuts off half of my LAN. I know moca is not officially spprtd but seems like a software or firmware update has increased frqcy of disconnects
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Cheryl
(@CherylLearmonth) reported
@Shawhelp Help, we lost internet and TV. Whitecaps soccer!!