Shaw outages and service status in Calgary, Alberta
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Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 6, 11:08 PM EDT.
- Internet (70%)
- Wi-fi (14%)
- E-mail (5%)
- Total Blackout (5%)
- TV (5%)
The latest reports from users having issues in Calgary come from postal codes T3M , T3K , T1Y , T2R , T2A , T2T , T3H and T2N .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
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Wi-fi | 4 hours ago |
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Calgary
|
Internet | 1 day ago |
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Calgary
|
Internet | 1 day ago |
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Calgary
|
Internet | 2 days ago |
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Calgary
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Internet | 2 days ago |
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Calgary
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Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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๐๐ต๐ฟ๐ถ๐๐๐ถ๐ฎ๐ป ๐๐ฎ๐น๐น (@hallofchristian) reported from Calgary, Alberta@MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesnโt offer & Iโve been asking for years. Only solution seems to be @DAZN_CA but thereโs nothing else on there Iโd want to watch making the $20/mth a bit much to fork over.
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Brian Gervais (@BrianGervaisYYC) reported from Calgary, Alberta@Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!
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richard white (@everydaytourist) reported from Calgary, Alberta@ShawInfo need your help as online and retail stores canโt help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks
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Nathan (@natebannerman) reported from Calgary, AlbertaIt would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass ๐ #firstworldproblems
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๐จ๐ฆ James Barnes ๐จ๐ฆ (@gopherboy316) reported from Calgary, Alberta@Shawhelp Is there an outage in NW calgary?? all my channels say not authorized
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Aaron B (@a_bbury11) reported from Calgary, Alberta@Shawhelp Iโve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!
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Candidate for the Prime Minister of Canada (@WerdEmUp) reported from Calgary, Alberta@Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta@Shawhelp worst customer support Iโve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times itโs not on my end. Tech shows up โฆ problem is not in your end. Wow gee thanks bud I know thatโฆ. FIX IT
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Michael Ryan (@michaeltryan74) reported from Calgary, AlbertaIโm so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc
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Jake Sherlock (@jake_sherlock) reported from Calgary, Alberta@Shawhelp my phone isnโt working. Is there not a mobile help line for after hours?
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Erin (@ErinRooneye) reported from Calgary, Alberta@Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!
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M.G. Duggan Tweeting Trucker๐จ๐ฆ (@ve6dpa) reported from Calgary, Alberta@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp help. We've just moved. I was told to simply plug the modem in and it would work. I did and it isn't working. Getting a message "connected, no internet". #help #runningoutofdata
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Neil Zeller (@Neil_Zee) reported from Calgary, AlbertaHey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. Weโre without football (or any channels) right now.
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.
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The Dave! ๐ (@TheDaveCA) reported from Calgary, Alberta@Shawhelp There isnโt really anything DM will help with, this isnโt my account, just trying to come up with the right advice for him when I deliver his phone.
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๐ฒ๐๐๐๐๐๐ข '๐ ๐ฆ๐ค ๐๐ก' ๐ต๐๐๐ฃ๐๐ณ๏ธโ๐๐ด (@CalgaryFitz) reported from Calgary, Alberta@SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. ๐คฌ
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta@Shawhelp top notch tech support 45 minutes of her shuffling through the trouble shooting 101 guide asking me to turn everything on and off multiple timesโฆ. Honey I tried thatโs why Iโm calling like I told you in the beginning
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N. (@SoulfulHarmony) reported from Calgary, AlbertaI repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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Vipul (@Vipul___) reported from Calgary, AlbertaHorrible chat agent, rude and doesnโt even understand ts process. @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ender (@Endfx11) reported@Shawhelp is there an outage in East Saskatoon right now?
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Kent Aitchison (@KentAitchison) reported@Shawhelp is there an outage for Internet/WiFi in Kamloops area?
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axishairsalons.com (@axishairsalons) reported@Shawhelp What good is feedback when small business owners canโt get help without sitting on hold for hours at a time?
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Chris (@PoCoello) reported@Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless
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Sanjeev Lal (@Sanjeev_Lal72) reported@Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?
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Release the files (@BlackBlazeE) reportedDue to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.
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RogersHelps (@RogersHelps) reported@jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric
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Mr. C (@Me_Caramidaru) reported@Shawhelp Surrey Internet service down? again?
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DJ Phoenix (@DJPh03NiX) reported@Shawhelp The site keeps hanging. I get an error saying to wait or close the site. Itโs slow as heck. The site shows an error saying it canโt pull up billing information. Shows a $0 balance when itโs not.
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Tyler โโโ (@Valomir) reported@Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.