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Shaw outages and service status in Calgary, Alberta

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Calgary, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Sep 5, 11:32 PM EDT.
  • 71% Internet (71%)
  • 12% Wi-fi (12%)
  • 10% TV (10%)
  • 5% E-mail (5%)
  • 1% Total Blackout (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Calgary come from postal codes T3M , T3K , T3J , T1Y , T2W , T3H , T2Z and T3G .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.

CityProblem TypeReport Time
Calgary Internet 2 days ago
Calgary Internet 3 days ago
Calgary Internet 3 days ago
Calgary Internet 5 days ago
Calgary Internet 5 days ago
Calgary Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • SMG365LLC
    Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??

  • CnobleCarla
    Carla Noble (@CnobleCarla) reported from Calgary, Alberta

    @Shawhelp is the cable down in Harvest Hills?

  • Vipul___
    Vipul (@Vipul___) reported from Calgary, Alberta

    @Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so I’m screwed

  • sithunj
    Sithun John (@sithunj) reported from Calgary, Alberta

    @Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?

  • UKgeordieColin
    Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.

  • Nolanappraiser
    Nolan Moore (@Nolanappraiser) reported from Calgary, Alberta

    I guess @Shawhelp internet is down. Files will have to wait

  • _Carmi_
    Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta

    @Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight

  • _Carmi_
    Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta

    @Shawhelp why do you suck so much? Fix your **** so I can watch hockey without the screen going black every 30 seconds

  • K_O_cowtown
    🏈 “Carpe Eu” 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet

  • hem_him
    Hemendra (@hem_him) reported from Calgary, Alberta

    @Shawhelp is there an outage in Mahogany area ?

  • taylorrocca
    Taylor Rocca (@taylorrocca) reported from Calgary, Alberta

    @Shawhelp Hi @Shawhelp - been DMing since last night. Internet service is continually dropping out. Trying to work from home today & unable to. Respectfully requesting assistance. cc: @n_decarle

  • cobalt766
    Cobalt (@cobalt766) reported from Calgary, Alberta

    @Shawhelp once again time to renew with you and you try and Jack up my prices. Your customer service still sucks.

  • Restricted1337
    Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    If I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry

  • nsnwca
    Andy S (@nsnwca) reported from Calgary, Alberta

    @Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.

  • SoulfulHarmony
    N. (@SoulfulHarmony) reported from Calgary, Alberta

    I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo

  • everydaytourist
    richard white (@everydaytourist) reported from Calgary, Alberta

    @ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks

  • SMG365LLC
    Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.

  • Sean_in_Calgary
    Sean (@Sean_in_Calgary) reported from Calgary, Alberta

    @Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night

  • SmileyYYC
    Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????

  • hallofchristian
    𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗛𝗮𝗹𝗹 (@hallofchristian) reported from Calgary, Alberta

    @MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.

  • Mr_Hexadus
    Hexadus (@Mr_Hexadus) reported

    (Looks over @ShawInfo) are you ******* around? #shawcable I can see that network flow.. are you collecting payments that would otherwise misrepresent what you are capable of?.. we are watching scheduled time outs...

  • StablesValerie
    Valerie Stables 🇨🇦Proud Western Canadian (@StablesValerie) reported

    @ShawInfo why is cable tv and on demand down again in NW Calgary? The service has been abysmal since Rogers took over. We pay high fees so I expect disruptions to be rare but that is not the case.

  • rockiedogg
    TheDog (@rockiedogg) reported

    @shawhelp was does the golf channel break down and freeze every weekday from 12:00 to 3:00 Starts stops freezes and than sorry we are having trouble try again later ??

  • Alex_Deggs
    Alex Deggs (@Alex_Deggs) reported

    @Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.

  • j4stW4tching
    j@stW@tching (@j4stW4tching) reported

    @Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?

  • P_u_f_f_i_n_
    j a (Puffin) (@P_u_f_f_i_n_) reported

    @Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.

  • Bogey_Putt
    Lynelle (@Bogey_Putt) reported

    @Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?

  • bc_2025_vision
    bc_2027 (@bc_2025_vision) reported

    @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.