Shaw Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T1Y, T3G, T3K, T3M, T3J, T3H, T2Y and T2A.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Katie Hall
(@diamondlegacy2) reported
from
Calgary, Alberta
@Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????
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Neil Zeller
(@Neil_Zee) reported
from
Calgary, Alberta
@saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.
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Andy S
(@nsnwca) reported
from
Calgary, Alberta
@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can somone help me please
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.
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Michael Ryan
(@michaeltryan74) reported
from
Calgary, Alberta
I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc
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Neil Zeller
(@Neil_Zee) reported
from
Calgary, Alberta
Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.
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Jason Milton
(@JasonJMilton) reported
from
Calgary, Alberta
@Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp
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LesterBenzBrewing
(@lesterbenz) reported
from
Calgary, Alberta
Hey @Shawhelp , any updates on cable tv not working in SE Calgary?
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo I have never received services I would need to cancel immediately.
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.
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Deborah Pineda
(@pineda_deborah) reported
from
Calgary, Alberta
@Shawhelp good morning, my internet is down is there a problem in the
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??
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🏈 "digitus meus trahere" 🏈
(@K_O_cowtown) reported
from
Calgary, Alberta
@Shawhelp Is email server down this morning?
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iansu.ethernet 🔌
(@iansu) reported
from
Calgary, Alberta
@adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.
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Ryan Berry
(@Ryan_LEVEL2) reported
from
Chestermere, Alberta
. @Shawhelp @shawinfo Your broadcast of #UFC268 is terrible. Freezing, lagging.
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Tracey Forbes
(@Tracey_YYC) reported
from
Calgary, Alberta
@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Sara T e m p e s t 🇨🇦
(@tempestimony) reported
@DevonTarrant @ShawInfo No idea. Telus is Original True Fibre. I'm old Telus Employee, IT/ Biz Unit. Service is what you need 2022 not Tech. Upgrading is Key. Modems Tech assts, Telus delivers. They have coders who change with the Future. . Always: Options, but you choose. No Huawei. Never, ever.
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Erin Schaefer
(@TheErinGS) reported
@Shawhelp I dm'd. It's an issue with the firmware update that affects people with a specific router, so it may not register as a major outage. It is major for those affected, though.
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Colin Pham
(@YayPoptart) reported
@fourpointsix @Shawhelp What did you do? I still don't have service?
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Erin Schaefer
(@TheErinGS) reported
@Shawhelp We are part of the outage associated with the router issue that started yesterday. My husband is a computer programmer and went through all the strategies suggested by your techs. Still nothing.
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🌤️CalgaryBluesky 🇨🇦🇸🇰 ♥️
(@CalgaryBluesky) reported
@witcan74 @ShawInfo my dog who didn't bark once when they're right outside our balcony. Stupid useless dog. ~haha jk I love him
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sexual archetype fastest mario
(@ibleedoil) reported
@Shawhelp phone/internet went down, another outage in Leduc again??
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Walchynski
(@Walchynski) reported
@Shawhelp Do you have any information regarding the ongoing internet service disruptions in Saskatoon today? It's pretty frustrating not knowing exactly why this is happening.
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StreetWalkingCheeto
(@solarwolfman) reported
Hey @ShawInfo you want me to sign up for yr new fibre internet but won’t replace the ancient cracked cable coming into my unit. It’s slow and every time the weather changes my internet craps out. I wonder if @TELUSsupport would help me out if I jumped ship 🤔 they have fiber too
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Dan
(@DanWong2) reported
@Shawhelp is there an internet outage in the Panorama area in Calgary?
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Vincent
(@VincentDynamo) reported
@Shawhelp There is a mystery VOD charge on our latest bill. But it doesn’t say specifically what it is. And I do not recall ordering anything. Please help