Shaw Outage Report in Calgary, Alberta

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.

City	Problem Type	Report Time
Calgary	Total Blackout	22 hours ago
Calgary	Internet	1 day ago
Calgary	Internet	3 days ago
Calgary	Internet	3 days ago
Calgary	Wi-fi	3 days ago
Calgary	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

• 
  Ryan Carmichael ∆ (@_Carmi_) reported 57 seconds ago from Calgary, Alberta

  @Shawhelp why do you suck so much? Fix your **** so I can watch hockey without the screen going black every 30 seconds

• 
  The Dave! 🌈 (@TheDaveCA) reported 2 minutes ago from Calgary, Alberta

  @Shawhelp The issue is not account specific.

• 
  Ryan Carmichael ∆ (@_Carmi_) reported 6 minutes ago from Calgary, Alberta

  @Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight

• 
  JohnLeung888 Live on Twitch (@johnleung888) reported 7 minutes ago from Calgary, Alberta

  @enmax @Shawhelp — When can I meet with my *** Fong Clan on @Twitch? We were going to have hot pot live together but your service outage in my area has ruined those plans...

• 
  Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported 9 minutes ago from Calgary, Alberta

  @Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300

• 
  Alli G (@AlliAlliG) reported 10 minutes ago from Calgary, Alberta

  @Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)

• 
  Terri-Ann Nolan (@TAnolan28) reported 20 minutes ago from Calgary, Alberta

  @Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it

• 
  Arden Shibley 🏳️‍🌈 (@SnarePhoto) reported 22 minutes ago from Calgary, Alberta

  @Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?

• 
  𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗛𝗮𝗹𝗹 (@hallofchristian) reported 26 minutes ago from Calgary, Alberta

  @MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.

• 
  🇨🇦 James Barnes 🇨🇦 (@gopherboy316) reported 36 minutes ago from Calgary, Alberta

  @Shawhelp Is there an outage in NW calgary?? all my channels say not authorized

• 
  JohnLeung888 Live on Twitch (@johnleung888) reported 38 minutes ago from Calgary, Alberta

  Well *** fong, Due to a massive @ENMAX outage in my area, my @ShawInfo internet is currently down. So we’re going back to the basics tonight — streaming off my phone! This also means no games after dinner and no @StreamRaiders. Sorry about this *** Fong

• 
  jolly🎄st.rascal🖤 (@purpledcake) reported 40 minutes ago from Calgary, Alberta

  Hey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.

• 
  Jeff Forsyth-Start-up's-Tech-Amorphous (@JJPSForsyth) reported 42 minutes ago from Calgary, Alberta

  @Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service

• 
  Debbie Miller🇨🇦 (@urkeyconector) reported 42 minutes ago from Calgary, Alberta

  @ShawInfo . After more than 30 years a @ShawInfo customer , had THE worst customer service ever today. Need to look at other options

• 
  Robin Lear (Realtor) (@robinlear) reported 43 minutes ago from Calgary, Alberta

  @Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?

• 
  Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported 48 minutes ago from Calgary, Alberta

  @Shawhelp ive had a problem with my home Wifi thats being going on for days. I was offered an Engineer a day ago, so I need somebody to listen and not go through off the shelf advice. The problem is my Wifi is half of what it was.

• 
  Ken Chorney (@chorndogg) reported 49 minutes ago from Calgary, Alberta

  @Shawhelp we have no signal. There is a message with the code XRE-03121.

• 
  Carla Noble (@CnobleCarla) reported 50 minutes ago from Calgary, Alberta

  @Shawhelp is the cable down in Harvest Hills?

• 
  Bernice Hill (@DishntheKitchen) reported 54 minutes ago from Calgary, Alberta

  @newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.

• 
  Jessica (@jessicalaura__) reported 60 minutes ago from Calgary, Alberta

  @Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aaron B (@a_bbury11) reported 7 minutes ago from Calgary, Alberta

  @Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!

• 
  Mason Scott (@Mscott_77) reported 8 minutes ago

  @Shawhelp Super slow and always need to reset the router

• 
  Jason Duncan Keith (@McTrotszky) reported 11 minutes ago

  @GlenMah @ShawInfo @Shawhelp My parents were a 20 year customer. Switched to #Bell for rural satellite. Excellent customer service. Shaw had basically mailed it in.

• 
  GingerGamer (@joshbraun5) reported 12 minutes ago

  @Shawhelp Slid into the dm's and shaw fixed my issue!

• 
  Mason Scott (@Mscott_77) reported 12 minutes ago

  @ShawInfo fix your shitternet

• 
  Extra Techy: Just Techy, but so Extra (@extratechy) reported 13 minutes ago

  @gingrbredbeauty @ShawInfo FIX IT KENNY

• 
  Devon (@DevonO7) reported 15 minutes ago

  Hey @ShawInfo ALL OUR INTERNET is out at @hastingsraces why wont you have someone come fix it!?!?!? Im paying for TWO premium internet packages the least you could do is fix it!!

• 
  Michael Swain (@Michael50706655) reported 17 minutes ago

  @gingrbredbeauty @ShawInfo @Shawhelp All I c is a company trying 2 b worse than AOL. & that says a lot coming from someone that remembers the days b4 the internet was invented & computers required punch cards 2 function. Your service doesn't cut the mustard & honestly I don't know how y'all stay in business. 2/2

• 
  Joseph (@Paxtoncs) reported 22 minutes ago

  AYO **** @TELUS wouldn't fix my internet for a week, called @Shawhelp and THEY CAME in an hour bro

• 
  Shaun Briltz (@Shaun_Briltz) reported 24 minutes ago

  @Shawhelp I guess its the norm here every month we have to put up with some kind of outage. Shaw never offer compensation. I wonder how many times a year @TELUS is out in the Peace