Shaw outages and service status in Calgary, Alberta

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Shaw generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
The most recent signal from this area was received Apr 23, 5:39 PM EDT.

Internet (51%)
E-mail (19%)
Wi-fi (17%)
TV (8%)
Total Blackout (4%)
Phone (1%)

The latest reports from users having issues in Calgary come from postal codes T3M , T2R , T1Y , T3K , T3H , T3J , T2N and T2T .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Calgary	Baseline
Apr 22, 5:40 PM EDT	0	0	0
Apr 22, 6:00 PM EDT	0	0	0
Apr 22, 6:20 PM EDT	0	0	0
Apr 22, 6:40 PM EDT	0	0	0
Apr 22, 7:00 PM EDT	0	0	0
Apr 22, 7:20 PM EDT	0	0	0
Apr 22, 7:40 PM EDT	0	0	0
Apr 22, 8:00 PM EDT	0	0	0
Apr 22, 8:20 PM EDT	0	0	0
Apr 22, 8:40 PM EDT	0	0	0
Apr 22, 9:00 PM EDT	0	0	0
Apr 22, 9:20 PM EDT	0	0	0
Apr 22, 9:40 PM EDT	0	0	0
Apr 22, 10:00 PM EDT	0	0	0
Apr 22, 10:20 PM EDT	0	0	0
Apr 22, 10:40 PM EDT	0	0	0
Apr 22, 11:00 PM EDT	0	0	0
Apr 22, 11:20 PM EDT	0	0	0
Apr 22, 11:40 PM EDT	0	0	0
Apr 23, 12:00 AM EDT	0	0	0
Apr 23, 12:20 AM EDT	0	0	0
Apr 23, 12:40 AM EDT	0	0	0
Apr 23, 1:00 AM EDT	0	0	0
Apr 23, 1:20 AM EDT	0	0	0
Apr 23, 1:40 AM EDT	0	0	0
Apr 23, 2:00 AM EDT	0	0	0
Apr 23, 2:20 AM EDT	0	0	0
Apr 23, 2:40 AM EDT	0	0	0
Apr 23, 3:00 AM EDT	0	0	0
Apr 23, 3:20 AM EDT	0	0	0
Apr 23, 3:40 AM EDT	0	0	0
Apr 23, 4:00 AM EDT	0	0	0
Apr 23, 4:20 AM EDT	0	0	0
Apr 23, 4:40 AM EDT	0	0	0
Apr 23, 5:00 AM EDT	0	0	0
Apr 23, 5:20 AM EDT	0	0	0
Apr 23, 5:40 AM EDT	0	0	0
Apr 23, 6:00 AM EDT	0	0	0
Apr 23, 6:20 AM EDT	0	0	0
Apr 23, 6:40 AM EDT	0	0	0
Apr 23, 7:00 AM EDT	0	0	0
Apr 23, 7:20 AM EDT	0	0	0
Apr 23, 7:40 AM EDT	0	0	0
Apr 23, 8:00 AM EDT	0	0	0
Apr 23, 8:20 AM EDT	0	0	0
Apr 23, 8:40 AM EDT	0	0	0
Apr 23, 9:00 AM EDT	0	0	0
Apr 23, 9:20 AM EDT	0	0	0
Apr 23, 9:40 AM EDT	0	0	0
Apr 23, 10:00 AM EDT	0	0	0
Apr 23, 10:20 AM EDT	0	0	0
Apr 23, 10:40 AM EDT	0	0	0
Apr 23, 11:00 AM EDT	0	0	0
Apr 23, 11:20 AM EDT	0	0	0
Apr 23, 11:40 AM EDT	0	0	0
Apr 23, 12:00 PM EDT	0	0	0
Apr 23, 12:20 PM EDT	0	0	0
Apr 23, 12:40 PM EDT	0	0	0
Apr 23, 1:00 PM EDT	0	0	0
Apr 23, 1:20 PM EDT	0	0	0
Apr 23, 1:40 PM EDT	0	0	0
Apr 23, 2:00 PM EDT	0	0	0
Apr 23, 2:20 PM EDT	0	0	0
Apr 23, 2:40 PM EDT	0	0	0
Apr 23, 3:00 PM EDT	0	0	0
Apr 23, 3:20 PM EDT	0	0	0
Apr 23, 3:40 PM EDT	0	0	0
Apr 23, 4:00 PM EDT	0	0	0
Apr 23, 4:20 PM EDT	0	0	0
Apr 23, 4:40 PM EDT	0	0	0
Apr 23, 5:00 PM EDT	0	0	0
Apr 23, 5:20 PM EDT	0	0	0
Apr 23, 5:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.

City	Problem Type	Report Time
Calgary	Internet	8 minutes ago
Calgary	Internet	2 days ago
Calgary	Internet	3 days ago
Calgary	Internet	3 days ago
Calgary	Internet	3 days ago
Calgary	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

Scott Dellinger (@scottdellinger) reported 5 minutes ago from Calgary, Alberta
@Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.
AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported 9 minutes ago from Calgary, Alberta
@Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?
Gersart (@gersart) reported 13 minutes ago from Calgary, Alberta
I gave up. It went from downloading 3.5 G in 15 minutes to 3 hours. Also switched from the 5G network to an older one. Both are 4 feet from the computer. I can’t tell if it is a @Shawhelp problem or an @Apple one. I have too much work to do to piss around with this BS
Andy S (@nsnwca) reported 16 minutes ago from Calgary, Alberta
@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.
Katie Hall (@diamondlegacy2) reported 18 minutes ago from Calgary, Alberta
@Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.
Candidate for the Prime Minister of Canada (@WerdEmUp) reported 18 minutes ago from Calgary, Alberta
@Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.
Nathan Adams (@N8Lights) reported 19 minutes ago from Calgary, Alberta
I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not
Michael Clarry (@Mike_Clarry) reported 19 minutes ago from Calgary, Alberta
@ShawInfo It would be nice if you actually supported your services! I’ve had problems with my cable & internet service since last Thursday - I’ve called every day and it stil not corrected !!! This just SUCKS...
Social Media Guru 365™️ (@SMG365LLC) reported 20 minutes ago from Calgary, Alberta
@Shawhelp @ShawInfo I have never received services I would need to cancel immediately.
Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported 24 minutes ago from Calgary, Alberta
@Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300
Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported 27 minutes ago from Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
geoff (@KestrelYYC) reported 28 minutes ago from Calgary, Alberta
My @ShawInfo Internet just went down.... #yyc
Colin (@UKgeordieColin) reported 30 minutes ago from Calgary, Alberta
@Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.
The Dave! 🌈 (@TheDaveCA) reported 32 minutes ago from Calgary, Alberta
@Shawhelp There isn’t really anything DM will help with, this isn’t my account, just trying to come up with the right advice for him when I deliver his phone.
Social Media Guru 365™️ (@SMG365LLC) reported 37 minutes ago from Calgary, Alberta
@Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.
🏈 “Carpe Eu” 🏈 (@K_O_cowtown) reported 41 minutes ago from Calgary, Alberta
@Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet
Kevin Gruetzner (@Restricted1337) reported 43 minutes ago from Chestermere, Alberta
@Shawhelp top notch tech support 45 minutes of her shuffling through the trouble shooting 101 guide asking me to turn everything on and off multiple times…. Honey I tried that’s why I’m calling like I told you in the beginning
Vipul (@Vipul___) reported 46 minutes ago from Calgary, Alberta
Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.
Michael Clarry (@Mike_Clarry) reported 48 minutes ago from Calgary, Alberta
Hey @ShawInfo - thanks for ripping me off for crappy service over the past few years - you were supposed to deliver a modem tonight between 6-8 pm!! Still not here! Thanks for the continued utterly garbage service you provide - discraceful .....
🏈 "Te futueo et caballum tuum" 🏈 (@K_O_cowtown) reported 54 minutes ago from Calgary, Alberta
@Shawhelp is Shaw Wemail down? Getting site can't be reached message.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Lindsay I.R Wiebe (@LindsayWiebeRD) reported 4 minutes ago
@Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.
Kathryn Taylor (@katinedmonton) reported 5 minutes ago
What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service
Sanjeev Lal (@Sanjeev_Lal72) reported 13 minutes ago
@Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?
D (@superdaddoo) reported 14 minutes ago
PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.
Mat Thomas (@EmptyUK) reported 14 minutes ago
@Shawhelp Hi, my internet is dead. Unplugged the router etc but it won’t come back. Help please.
Alex Deggs (@Alex_Deggs) reported 16 minutes ago
@Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important
Drimint (@RisenRealm) reported 16 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
bc_2027 (@bc_2025_vision) reported 17 minutes ago
@Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.
Chris (@PoCoello) reported 19 minutes ago
@Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless
b ☾ (@brandobrennan) reported 20 minutes ago
@Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.