Shaw Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T1Y, T2R, T3M, T3K, T3J, T3G, T2Z and T3E.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
TV | |
| Calgary |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Hagir Sail
(@Jarajaira) reported
from
Calgary, Alberta
@ShawInfo very frustrates with the lack of internet and the issues I have been having for a year now with no resolution
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twinkly✨rascal🖤
(@purpledcake) reported
from
Calgary, Alberta
Hey @Shawhelp - is there a service outage in the Beltline? Haven’t had internet for a couple hours now
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Gersart
(@gersart) reported
from
Calgary, Alberta
I gave up. It went from downloading 3.5 G in 15 minutes to 3 hours. Also switched from the 5G network to an older one. Both are 4 feet from the computer. I can’t tell if it is a @Shawhelp problem or an @Apple one. I have too much work to do to piss around with this BS
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
@Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so I’m screwed
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Sithun John
(@sithunj) reported
from
Calgary, Alberta
@Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
Horrible chat agent, rude and doesn’t even understand ts process. @Shawhelp
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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Jessica
(@jessicalaura__) reported
from
Calgary, Alberta
@Shawhelp I have been experiencing a lot of speed issues with my internet lately. Yesterday I got less than 1 Mbps download speed at one point & today 12.37. Makes video meetings a challenge. I am on the internet 300 plan. I’ve restarted my router several times. Any advice?
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Taylor Rocca
(@taylorrocca) reported
from
Calgary, Alberta
@Shawhelp Hi @Shawhelp - been DMing since last night. Internet service is continually dropping out. Trying to work from home today & unable to. Respectfully requesting assistance. cc: @n_decarle
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sean chandler
(@seanchandler067) reported
from
Calgary, Alberta
@Shawhelp is there an outage in bridge crescent in bridgeland ?
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.
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Gord Oakes
(@gordoakes) reported
from
Calgary, Alberta
@Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg
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Ellinor
(@EllisFun) reported
from
Calgary, Alberta
@Shawhelp I have a question about moving, can/should I continue my service (bring hardware with me?) or should I order a new package online and set it up myself at the new address? Is there a greater benefit to either?
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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Mahmud Abdulla
(@CanImmConsult) reported
from
Calgary, Alberta
@Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?
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stewarjo
(@proteinjohnny) reported
from
Calgary, Alberta
@Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?
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Nolan Moore
(@Nolanappraiser) reported
from
Calgary, Alberta
I guess @Shawhelp internet is down. Files will have to wait
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Sean
(@Sean_in_Calgary) reported
from
Calgary, Alberta
@Shawhelp are there issues in Hawkwood area of Calgary?
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richard white
(@everydaytourist) reported
from
Calgary, Alberta
@ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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riyu
(@czitys) reported
@Vi_in_Van @Shawhelp Damn so sorry I intern with em could assist in retrieving it
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Vianne Bacchus
(@Vi_in_Van) reported
@Shawhelp I will not get in line again. I will not explain for the 10th time to a bot. Have someone ‘real’ call me at my home number to resolve YOUR TECHNICAL issue #shawhasnocustomerservice #shawhelpisnohelp @ShawInfo
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Dude I’m your mom
(@DudeImYourMom) reported
@Shawhelp Well that does not solve the problem either. I am getting waaay more than that.
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M. Russ
(@MRuss79935209) reported
@Shawhelp You mean the 174th look? Wasted all day again. whats the point? Your support is dismissive and doesnt do anything im done. Like no joke its like orgs and the people who stole power want Canada to just burn. then the passive aggressive placation to save face for the cultists
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Christie Saunders
(@Christie_S_) reported
@Shawhelp my internet stopped working in the night. No lights on the router except the power button. I have completely unplugged all and replugged in and still no lights except the power light. Did my router die or is there no signal to my house?
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Marty Chan
(@Marty_Chan) reported
Is there an outage in Edmonton? My internet is down. I’m in Forest Heights. @Shawhelp
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JACLYN LAROCHE
(@Jclynlrch) reported
@Shawhelp @ShawInfo internet outage panorama nw Calgary?? ETA?
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Sherry Tarasoff
(@sltarasoff) reported
@cityofsaskatoon I am interested to know how the City will deliver unrestricted free public wi-fi service to 1,500 residents without competing with established providers like @SaskTel or @ShawInfo.
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jeff
(@sudsy23) reported
@Shawhelp Is there an outage here in bridlewood SW? Internets been out since 3:30. Nothing on website but my Shaw says there is with no details?
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conrad jaye
(@5K4D) reported
@Shawhelp Oh you no longer have anyone at night. Kinda sucks having to wait til morning but it is what it is. Thanks.