Shaw outages and service status in Calgary, Alberta
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Shaw generated 4 outage signals in the last 24 hours around Calgary, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 3, 8:14 PM EDT.
- Internet (67%)
- Wi-fi (15%)
- Total Blackout (7%)
- E-mail (5%)
- TV (5%)
The latest reports from users having issues in Calgary come from postal codes T3M , T3K , T1Y , T2A , T2T , T3J , T2Y and T3H .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
37 minutes ago | |
|
Calgary
|
Wi-fi | 5 hours ago |
|
Calgary
|
TV | 8 hours ago |
|
Calgary
|
Internet | 8 hours ago |
|
Calgary
|
Internet | 1 day ago |
|
Calgary
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
-
Aaron B (@a_bbury11) reported from Calgary, Alberta@Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!
-
LesterBenzBrewing (@lesterbenz) reported from Calgary, AlbertaHey @Shawhelp , any updates on cable tv not working in SE Calgary?
-
Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta@Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.
-
Frank P. MacMaster, PhD (@FrankMacMaster) reported from Calgary, Alberta@Shawhelp is there an outage in NW Calgary?
-
Jenn (@Bluenoser4ever) reported from Calgary, AlbertaAny info regarding a cable/internet outage in Calgary SE @Shawhelp ?
-
Bella Bee (@SmileyYYC) reported from Calgary, Alberta@Shawhelp #BlueCurve down???? #StanleyCupFinals
-
The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta@Shawhelp The issue is not account specific.
-
Vipul (@Vipul___) reported from Calgary, AlbertaThe only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
-
richard white (@everydaytourist) reported from Calgary, Alberta@ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks
-
Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta@ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw
-
Erin (@Ery_n) reported from Calgary, Alberta@EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw
-
tracy (@tracyinkits) reported from Calgary, Alberta@Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?
-
AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴 (@YYCCowboy) reported from Calgary, Alberta@Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?
-
Colin (@UKgeordieColin) reported from Calgary, AlbertaAnyone else in #yyc having internet issues right now? @Shawhelp @311calgary
-
Rob 🤠 (@leaningcowboy) reported from Calgary, Alberta@Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?
-
Alyssa Berry (@Aly_B_YYC) reported from Calgary, AlbertaMy mom just told me she’s not listed as a @Shawhelp customer as it’s my dad’s name on the account. Therefore, she can’t make any changes or additions to the account. How’s that for misogyny. Do better, Shaw.
-
🏈 "digitus meus trahere" 🏈 (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp Is email server down this morning?
-
🏈 “Carpe Eu” 🏈 (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet
-
M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
-
Brian Gervais (@BrianGervaisYYC) reported from Calgary, Alberta@Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Mat Thomas (@EmptyUK) reported@Shawhelp Flashing orange. My whole building is down. All my neighbors net is down.
-
Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reportedDealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.
-
பயில்வான் ரங்கன் (@bayilwaan) reported@Shawhelp I have billing issue for last month....I was charged 70$ for autopayment failure...Though I paid total due on the same day. Shared details in DM. Please have someone look at this earliest. I am a customer of past 3 years. I will disconnect my service right away if I didnt proper response.
-
Ugabug (@MaryPChipman) reported@Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did
-
Nova (@AeliusYar) reported@Shawhelp is there an internet outage in douglasedale Calgary right now?
-
b ☾ (@brandobrennan) reported@Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.
-
Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
-
Magictastical Rubber Duck (@ShoujoRukiia) reported@Shawhelp Is Internet down? I haven’t had it for half an hour now and even tried unplugging my box.
-
Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
-
b ☾ (@brandobrennan) reported@Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.