Shaw outages and service status in Calgary, Alberta
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Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 11, 3:57 AM EDT.
- Internet (67%)
- Wi-fi (15%)
- TV (9%)
- Total Blackout (6%)
- E-mail (3%)
The latest reports from users having issues in Calgary come from postal codes T1Y , T2A , T2E , T3H , T3K , T3M , T2R and T2V .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 14 minutes ago |
|
Calgary
|
Internet | 3 days ago |
|
Calgary
|
Internet | 3 days ago |
|
Calgary
|
Internet | 3 days ago |
|
Calgary
|
Wi-fi | 4 days ago |
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Calgary
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Vipul (@Vipul___) reported from Calgary, AlbertaThe only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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dustin mega hipster morris (@DustinMorris13) reported from Calgary, Alberta@menard_ray @Shawhelp It looks like they didn't even try to help.
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🏈 “Carpe Eu” 🏈 (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet
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twinkly✨rascal🖤 (@purpledcake) reported from Calgary, AlbertaHey @Shawhelp - is there a service outage in the Beltline? Haven’t had internet for a couple hours now
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🏈 "digitus meus trahere" 🏈 (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp Is email server down this morning?
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta@Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you
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AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴 (@YYCCowboy) reported from Calgary, Alberta@Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..
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Ellinor (@EllisFun) reported from Calgary, Alberta@Shawhelp I have a question about moving, can/should I continue my service (bring hardware with me?) or should I order a new package online and set it up myself at the new address? Is there a greater benefit to either?
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Bruce Leslie (@BruceLeslie6) reported from Calgary, AlbertaHey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!
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Sean (@smconnor007) reported from Calgary, AlbertaWow @Shawhelp @ShawInfo !! You make it very difficult to work from home. As a internet provider you dropped the ball too many time in January, and it’s getting worse. I have to reevaluate the service in my neighbourhood.
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Mahmud Abdulla (@CanImmConsult) reported from Calgary, Alberta@Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?
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🇨🇦 James Barnes 🇨🇦 (@gopherboy316) reported from Calgary, Alberta@Shawhelp Is there an outage in NW calgary?? all my channels say not authorized
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Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta@newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.
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Nancy (@nAuntie) reported from Calgary, AlbertaWe “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp
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Jeff Forsyth-Start-up's-Tech-Amorphous (@JJPSForsyth) reported from Calgary, Alberta@Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service
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Brian Gervais (@BrianGervaisYYC) reported from Calgary, Alberta@Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!
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Sean (@Sean_in_Calgary) reported from Calgary, Alberta@Shawhelp are there issues in Hawkwood area of Calgary?
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Jessica (@jessicalaura__) reported from Calgary, Alberta@Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta@Shawhelp worst customer support I’ve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times it’s not on my end. Tech shows up … problem is not in your end. Wow gee thanks bud I know that…. FIX IT
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The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta@cryage83 @Shawhelp Any update on Shaw service in Shawnessy/Somerset SW Calgary?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Nova (@AeliusYar) reported@Shawhelp is there an internet outage in douglasedale Calgary right now?
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Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reportedDealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.
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Mark Banks (@markbanks6) reported@Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region
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Sanjeev Lal (@Sanjeev_Lal72) reported@Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?
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Jonathan (@jonismrnibs) reportedI miss the coaxial days. Live sports are delayed so bad that sports apps notifications go off first @Shawhelp
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Guzzzi (@__guzzzzi) reported@ACBgal @Shawhelp Hey! Did you fix it? Same problem here
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stacey brotzel (@staceybrotzel) reported@Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.
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D (@superdaddoo) reported@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
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Bella Bee (@SmileyYYC) reportedWTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡
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Summer (@snowyday15) reported@Shawhelp Its up, but its very slow