Shaw outages and service status in Calgary, Alberta
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Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Apr 21, 11:58 PM EDT.
- Internet (51%)
- E-mail (19%)
- Wi-fi (18%)
- TV (8%)
- Total Blackout (4%)
- Phone (1%)
The latest reports from users having issues in Calgary come from postal codes T3M , T1Y , T2R , T3K , T3H , T3J , T2T and T2E .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 5 hours ago |
|
Calgary
|
Internet | 1 day ago |
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Calgary
|
Internet | 1 day ago |
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Calgary
|
Internet | 1 day ago |
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Calgary
|
Internet | 1 day ago |
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Calgary
|
Wi-fi | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Vipul (@Vipul___) reported from Calgary, AlbertaDoesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp help. We've just moved. I was told to simply plug the modem in and it would work. I did and it isn't working. Getting a message "connected, no internet". #help #runningoutofdata
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Frank P. MacMaster, PhD (@FrankMacMaster) reported from Calgary, Alberta@Shawhelp is there an outage in NW Calgary?
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N. (@SoulfulHarmony) reported from Calgary, AlbertaI repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, AlbertaIf I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry
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Jessica (@jessicalaura__) reported from Calgary, Alberta@Shawhelp I have been experiencing a lot of speed issues with my internet lately. Yesterday I got less than 1 Mbps download speed at one point & today 12.37. Makes video meetings a challenge. I am on the internet 300 plan. I’ve restarted my router several times. Any advice?
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🏈 "digitus meus trahere" 🏈 (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp Is email server down this morning?
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Rob 🤠 (@leaningcowboy) reported from Calgary, Alberta@Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?
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Jessica (@jessicalaura__) reported from Calgary, Alberta@Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?
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dustin mega hipster morris (@DustinMorris13) reported from Calgary, Alberta@menard_ray @Shawhelp It looks like they didn't even try to help.
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Hagir Sail (@Jarajaira) reported from Calgary, Alberta@ShawInfo very frustrates with the lack of internet and the issues I have been having for a year now with no resolution
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Deborah Pineda (@pineda_deborah) reported from Calgary, Alberta@Shawhelp good morning, my internet is down is there a problem in the
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JP Sandhu (@jpsandhu79) reported from Calgary, AlbertaHey @Shawhelp any idea how long this outage will be in central Calgary? Not many customers pay in cash anymore and debit/credit machine don’t work without internet.
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Bruce Leslie (@BruceLeslie6) reported from Calgary, AlbertaHey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!
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Bella Bee (@SmileyYYC) reported from Calgary, AlbertaWTH @Shawhelp ??????????? Connection errors again.
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Gotrockseh (@gotrockseh1) reported from Calgary, Alberta@ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?
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🏈 "Te futueo et caballum tuum" 🏈 (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp is Shaw Wemail down? Getting site can't be reached message.
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta@Shawhelp worst customer support I’ve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times it’s not on my end. Tech shows up … problem is not in your end. Wow gee thanks bud I know that…. FIX IT
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Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta@Shawhelp @ShawInfo I have never received services I would need to cancel immediately.
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Vipul (@Vipul___) reported from Calgary, Alberta@Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so I’m screwed
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Mat Thomas (@EmptyUK) reported@Shawhelp Flashing orange. My whole building is down. All my neighbors net is down.
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bc_2027 (@bc_2030_vision) reported@Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.
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LFCBeatle (@richyhlfc) reported@Shawhelp I tried to speak to someone about the outage in Port Moody via the app, it links live chat to my Rogers mobile account and says that I don't have internet services with you but I do. Very poor user experience. Also there is no phone number provided. Shaw was way better.
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Dave (@Danrek77) reported@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service
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Scott Morrison (@atnmorrison) reported@Shawhelp when will issue with routers be resolved
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Drimint (@RisenRealm) reported@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
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Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reportedDealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.
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Tyler ❄☕☃ (@Valomir) reported@Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.
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Guzzzi (@__guzzzzi) reported@ACBgal @Shawhelp Hey! Did you fix it? Same problem here
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.