Shaw

Shaw Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T3K, T2A, T1Y, T3J, T2R, T3M, T2E and T3A.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Calgary, Alberta 10/10/2025 01:40

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Total Blackout
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • perlsteve Steve (@perlsteve) reported from Calgary, Alberta

    @Shawhelp Almost 9am, no service updates or replies to DM on the Sundance issue. I understand that if it's a major issue it will take time - this is seriously impacting remote and WFH folks who now need to scramble with little information to go on.

  • preddyk2 Karen Preddy (@preddyk2) reported from Calgary, Alberta

    @Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem

  • sarahlhalprin Sarah Halprin (@sarahlhalprin) reported from Calgary, Alberta

    Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.

  • jiggykies Michael Kieswetter (@jiggykies) reported from Calgary, Alberta

    Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO

  • rttombs Ryan Teddy (@rttombs) reported from Calgary, Alberta

    @Shawhelp there another outage happening in Sundance. I think this is the fifth time. At least your updates page provides the detail your customers want “We’re working on it”.

  • perlsteve Steve (@perlsteve) reported from Calgary, Alberta

    @LBan292 @Shawhelp +1 - This is causing serious issues for remote/WFH folks. I have already sent a DM - updates would be appreciated

  • LithiumNIN Gerk (@LithiumNIN) reported from Calgary, Alberta

    @Shawhelp Yeah its back, I'm just letting you know it went down during overtime of a game 7 in the playoffs

  • mccree13 mccree (@mccree13) reported from Calgary, Alberta

    @Shawhelp is there an outage in country hills in Calgary. No tv or internet.

  • rttombs Ryan Teddy (@rttombs) reported from Calgary, Alberta

    @peterhof3 @Shawhelp Everyone impacted by this outage in Sundance should see a prorated bill without having to contact you via DM. I will be waiting eagerly for my next bill to see how Shaw deals with their Sundance clients.

  • cl_jepsen Crystal Jepsen (@cl_jepsen) reported from Calgary, Alberta

    @Shawhelp third time this week my internet has been down 😢

  • sohotitsart Megan (@sohotitsart) reported from Calgary, Alberta

    My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.

  • purpledcake ERIN! at the Disco (@purpledcake) reported from Calgary, Alberta

    Good lord @Shawhelp please tell me this internet outage is almost fixed

  • anothersupersta GrinStarr (@anothersupersta) reported from Calgary, Alberta

    To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc

  • kws79 Kirk W. Syrota (@kws79) reported from Calgary, Alberta

    @Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.

  • Boyd_iDesign Boyd Wiebe (@Boyd_iDesign) reported from Calgary, Alberta

    @Shawhelp any further explanation as to why no internet service would be appreciated.

  • kws79 Kirk W. Syrota (@kws79) reported from Calgary, Alberta

    @Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.

  • philsadad Phil Moir (@philsadad) reported from Calgary, Alberta

    @hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.

  • perlsteve Steve (@perlsteve) reported from Calgary, Alberta

    @Shawhelp OK seriously - what is going on in Sundance. Disclosure - now. I understand you can't fix it from your desk, but at least tell us what is going on.

  • pjcharlier PjCharlier (@pjcharlier) reported from Calgary, Alberta

    @Shawhelp internet and cable down again it DeerRidge!

  • MsMolinaGarcia Lali M. Garcia (@MsMolinaGarcia) reported from Calgary, Alberta

    @Shawhelp It's been ten days now with internet down. Your webpage says issue resolved but it's not. I've called 3 times and they hang up on me. Poor customer service. Extremely disappointed with shaw.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mad90 Michael Durech (@mad90) reported from County of Two Hills No. 21, Alberta

    @Shawhelp is the internet down in the T5W area?

  • stephenfung Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia

    @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

  • DekeyPetey40 Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    Hey @Shawhelp is internet down in poco?

  • Mike_Clarry Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    @ShawInfo It would be nice if you actually supported your services! I’ve had problems with my cable & internet service since last Thursday - I’ve called every day and it stil not corrected !!! This just SUCKS...

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp help. We've just moved. I was told to simply plug the modem in and it would work. I did and it isn't working. Getting a message "connected, no internet". #help #runningoutofdata

  • hudiehouse Lesley-Anne Hudie (@hudiehouse) reported from Thunder Bay, Ontario

    @ShawInfo @MSNBC sounds like it has the squelch turned way up in Thunder Bay. Day 3. When are you gonna fix this??? #Newsnight #KnowledgeIsPower

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine

  • holla_g Mfon Inyang (@holla_g) reported from Edmonton, Alberta

    @ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??

  • chris_e_simpson Chris Simpson (@chris_e_simpson) reported from North Vancouver, British Columbia

    Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.