Shaw Outage Report in Calgary, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T1Y, T3H, T3K, T2R, T3J, T3M, T3B and T2Z.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
TV | |
| Chestermere |
||
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp #BlueCurve down???? #StanleyCupFinals
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
If I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264
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🏈 “Carpe Eu” 🏈
(@K_O_cowtown) reported
from
Calgary, Alberta
@Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet
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Rob 🤠
(@leaningcowboy) reported
from
Calgary, Alberta
@Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw
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Frank P. MacMaster, PhD
(@FrankMacMaster) reported
from
Calgary, Alberta
@Shawhelp is there an outage in NW Calgary?
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary
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Jason Milton
(@JasonJMilton) reported
from
Calgary, Alberta
@Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp
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Aaron B
(@a_bbury11) reported
from
Calgary, Alberta
@Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp worst customer support I’ve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times it’s not on my end. Tech shows up … problem is not in your end. Wow gee thanks bud I know that…. FIX IT
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Andy S
(@nsnwca) reported
from
Calgary, Alberta
@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can someone help me please
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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Michael Ryan
(@michaeltryan74) reported
from
Calgary, Alberta
I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc
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RosieLonglastname
(@EeLosie) reported
from
Calgary, Alberta
@Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you
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Erin
(@ErinRooneye) reported
from
Calgary, Alberta
@Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!
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Katie Hall
(@diamondlegacy2) reported
from
Calgary, Alberta
@Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp top notch tech support 45 minutes of her shuffling through the trouble shooting 101 guide asking me to turn everything on and off multiple times…. Honey I tried that’s why I’m calling like I told you in the beginning
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Christina Workman - WP Contributor
(@AmethystAnswers) reported
@Shawhelp internet is down and sounds like half my neighbourhood is having the same issue. #mckenzietowne in #yyc no issues reported on support page. What’s going on?
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Lucas Gates
(@LucasGates92) reported
.@Shawhelp is there a service issue with BlueCurve TV in Vancouver? It’s rather bizarre that our whole house went down abruptly even though everything was fine as I was installing a new TV for my dad.
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JSainsbury
(@JSainsbury99) reported
@Shawhelp I will be moving. When I need my service cancelled, can you help me with that?
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Jason Oliver
(@JOliverMtns) reported
@Shawhelp I don’t have a Shaw account. I just want to know on behalf of @gvpl and the library’s clients why you have marked their emails as spam. If the librarian’s statement was in error I hope you’ll reach out and correct the library. Otherwise I hope you’ll fix the problem.
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A.Sol
(@AntonyS0lis) reported
1/2 I don’t understand how I pay for internet 300 with #shaw and yet can barely play a 1080p video on YouTube! Wtf, what am I paying for!? Your services are garbage! @ShawInfo it’s #criminal how these companies can base their rate on large numbers like 300 to fool the public
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dimepwnz
(@dimepwnz) reported
@ShawInfo is this a joke? Shaw is trying to charge me for the previous residents unpaid internet bill for me to set up internet...? Wtf?
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Andrew McKay
(@WildEagle) reported
@Shawhelp Is there an outage downtown Calgary right now?
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SemSem
(@sem3em) reported
@Shawhelp To all Shaw Customers: know about Shaw's new way of business! You terminate the home contract (after 10 plus years) because Shaw can't offer you what you want , you get a bill for terminating the contract without any details, you ask why and they send you to collection!
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Ex GanjFather
(@DaGanjFather420) reported
@ImBaldingYerr @ShawInfo Fr let bruh do his ****!
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paulh
(@dphshrike4) reported
@Shawhelp 152st 90ave west edmonton internet keeps dropping out and very slow when it is on