Shaw Outage Report in Calgary, Alberta

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.

City	Problem Type	Report Time
Calgary	Total Blackout	10 hours ago
Calgary	Internet	23 hours ago
Calgary	Internet	2 days ago
Calgary	Internet	2 days ago
Calgary	Wi-fi	3 days ago
Calgary	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

• 
  dustin mega hipster morris (@DustinMorris13) reported 1 minute ago from Calgary, Alberta

  @menard_ray @Shawhelp It looks like they didn't even try to help.

• 
  Candidate for the Prime Minister of Canada (@WerdEmUp) reported 7 minutes ago from Calgary, Alberta

  @Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.

• 
  Neil Zeller (@Neil_Zee) reported 15 minutes ago from Calgary, Alberta

  Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.

• 
  iansu.ethernet 🔌 (@iansu) reported 15 minutes ago from Calgary, Alberta

  @adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.

• 
  Neil Zeller (@Neil_Zee) reported 15 minutes ago from Calgary, Alberta

  @saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.

• 
  Bernice Hill (@DishntheKitchen) reported 15 minutes ago from Calgary, Alberta

  I swear to God @TELUSsupport THIS IS IT. Our internet just stopped completely with BOTH OF US WORKING from home and World Cup OVERTIME about to start. F you and your ****** service.Looks like we're going back to @Shawhelp

• 
  🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported 16 minutes ago from Calgary, Alberta

  @0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.

• 
  🏈 "Te futueo et caballum tuum" 🏈 (@K_O_cowtown) reported 16 minutes ago from Calgary, Alberta

  @Shawhelp is Shaw Wemail down? Getting site can't be reached message.

• 
  tracy (@tracyinkits) reported 17 minutes ago from Calgary, Alberta

  @Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?

• 
  Bella Bee  (@SmileyYYC) reported 21 minutes ago from Calgary, Alberta

  Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????

• 
  ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported 23 minutes ago from Calgary, Alberta

  @Shawhelp Sent a DM. I'm not sure why the payment didn't go thru as I sent it via same bank account the month before with no issues.

• 
  LesterBenzBrewing (@lesterbenz) reported 29 minutes ago from Calgary, Alberta

  Hey @Shawhelp , any updates on cable tv not working in SE Calgary?

• 
  Social Media Guru 365™️ (@SMG365LLC) reported 34 minutes ago from Calgary, Alberta

  @Shawhelp @ShawInfo I have never received services I would need to cancel immediately.

• 
  Tracey Forbes (@Tracey_YYC) reported 37 minutes ago from Calgary, Alberta

  @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

• 
  Erin (@erininyyc) reported 37 minutes ago from Calgary, Alberta

  @Asparklinglady @ShawInfo Seconded, having issues in the Beltline. Service was intermittent last few hours and has now dropped entirely

• 
  JP Sandhu (@jpsandhu79) reported 39 minutes ago from Calgary, Alberta

  Would be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.

• 
  Bella Bee  (@SmileyYYC) reported 48 minutes ago from Calgary, Alberta

  WTH @Shawhelp ??????????? Connection errors again.

• 
  🏈 "digitus meus trahere" 🏈 (@K_O_cowtown) reported 49 minutes ago from Calgary, Alberta

  @Shawhelp Is email server down this morning?

• 
  JP Sandhu (@jpsandhu79) reported 54 minutes ago from Calgary, Alberta

  Hey @Shawhelp any idea how long this outage will be in central Calgary? Not many customers pay in cash anymore and debit/credit machine don’t work without internet.

• 
  Nathan Adams (@N8Lights) reported 59 minutes ago from Calgary, Alberta

  @Shawhelp can somone help me please

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adi lally (@adifood1234) reported 3 minutes ago

  @TELUSsupport Hey Telus how does it feel that you only care about your city people when there’s a fibre box on my street that y’all are to lazy to check because your liking that people are using @Shawhelp worst fibre internet.

• 
  Steve Cox (@Steve2635) reported 8 minutes ago

  @Shawhelp @brianmconkey Tuscany Calgary here, we’ve been offline since at least 6am, and have also tried all the troubleshooting in the support link. Still off.

• 
  Kirit L. Kachhela (@K_Kachhela) reported 9 minutes ago

  @Shawhelp Hi. The link you provide me that is also not working. The page is loading only.

• 
  Bassem Askari (@BAskari247) reported 10 minutes ago

  @Shawhelp Every time I do, they always say outage. I’ve spent more time talking to Shaw support and not getting a solution then I spend with my family. Paying for a service I’m not even getting. Sounds like a scam to me

• 
  Wes (@wajung8) reported 13 minutes ago

  @Shawhelp Hi, is there an internet outage ongoing in the Calgary area? My internet connection cut out about 30 minutes ago

• 
  𝗞ΞИ°ᵐᵃʳᵗⁱⁿ (@wuzdken1k) reported 13 minutes ago

  @Shawhelp — Hi customer support team, I sent you a DM.

• 
  Mike Pio Roda (@jpioroda) reported 14 minutes ago

  @Shawhelp so after a recent modem upgrade and an hour of troubleshooting with livechat, and forcing a senior citizen to walk up and down the stairs to check on the modem, you're unable to fix a new modem you provided my parents in a timely manner.

• 
  Frank Losier (@oracleflwpg) reported 17 minutes ago

  I am just getting set up on @Shawhelp again and already having issues with/internet TV cutting out?

• 
  Barbara Madigin (@BMadigin) reported 17 minutes ago

  @ShawInfo @Forbes I spent a month on & off fixing your remote code issue with your techs, with no resolve. I consistently have one channel until I fix it. Your reply is back to sitting on the phone & a $11 movie ticket to watch on my TV which I can barely access one channel at times?

• 
  Bassem Askari (@BAskari247) reported 17 minutes ago

  @ClockSpin @ShawInfo My service has been appalling since renewing my contract. Unfortunately I’m locked into **** service for 2 years