Shaw Outage Report in Calgary, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T1Y, T3G, T3K, T3J, T3M, T3H, T2Y and T2R.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Terri-Ann Nolan
(@TAnolan28) reported
from
Calgary, Alberta
@Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it
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M.G. Duggan Tweeting Trucker🇨🇦
(@ve6dpa) reported
from
Calgary, Alberta
@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.
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𝙲𝚊𝚕𝚐𝚊𝚛𝚢 '𝔅𝔦𝔤 𝔈𝔡' 𝙵𝚒𝚝𝚣🍁🏳️🌈🏴
(@CalgaryFitz) reported
from
Calgary, Alberta
@SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. 🤬
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Jeffrey Forsyth-Start-up's-New Tech Development
(@JJPSForsyth) reported
from
Calgary, Alberta
@Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300
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Jessica
(@jessicalaura__) reported
from
Calgary, Alberta
@Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?
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Jeff Forsyth-Start-up's-Tech-Amorphous
(@JJPSForsyth) reported
from
Calgary, Alberta
@Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service
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Sean
(@Sean_in_Calgary) reported
from
Calgary, Alberta
@Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night
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AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴
(@YYCCowboy) reported
from
Calgary, Alberta
@Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?
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richard white
(@everydaytourist) reported
from
Calgary, Alberta
@ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks
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The Dave! 🌈
(@TheDaveCA) reported
from
Calgary, Alberta
@Shawhelp The issue is not account specific.
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Jeffrey Forsyth-Start-up's-New Tech Development
(@JJPSForsyth) reported
from
Calgary, Alberta
@Shawhelp ive had a problem with my home Wifi thats being going on for days. I was offered an Engineer a day ago, so I need somebody to listen and not go through off the shelf advice. The problem is my Wifi is half of what it was.
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jolly🎄st.rascal🖤
(@purpledcake) reported
from
Calgary, Alberta
Hey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.
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Mahmud Abdulla
(@CanImmConsult) reported
from
Calgary, Alberta
@Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?
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Gord Oakes
(@gordoakes) reported
from
Calgary, Alberta
@Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg
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sean chandler
(@seanchandler067) reported
from
Calgary, Alberta
@Shawhelp is there an outage in bridge crescent in bridgeland ?
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Alli G
(@AlliAlliG) reported
from
Calgary, Alberta
@Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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stewarjo
(@proteinjohnny) reported
from
Calgary, Alberta
@Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?
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Nancy
(@nAuntie) reported
from
Calgary, Alberta
We “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Tuckett
(@BenTuckett1997) reported
@Shawhelp Internet is down in Winnipeg. Is there an update, or upgrade going on?
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Dave - also not a cat 🇨🇦
(@wpgguy) reported
hey @Shawhelp why is episode 1 missing from both seasons of Bad Chad ? you messing with me
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Bosco Kwan
(@boscokwan) reported
@Shawhelp is there a service outage in Vancouver? Our home lost service about an hour ago
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Susie R
(@Susanr83) reported
@Shawhelp This is the fourth night that Shaw Cable has dropped their signal in my neighbourhood. Sooo frustrating! Unacceptable!
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anitabeckett
(@anitabeckett) reported
@Shawhelp Don't offer help and then just stop responding to customers mid issue......
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haley
(@haleyannesmith) reported
@Shawhelp when someone has time, do you mind DM’ing me about my wifi please? I am not sure why it never works in an 800 square foot condo and I always end up having to hotspot my phone so I can get work done. Thank you! :)
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rc23
(@_rc23_) reported
@Shawhelp is there an outage in Langley for internet ?
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Heshlyn ✨
(@HeshlynAshna) reported
@Shawhelp is the internet down in the Vancouver Fraser South area? My wifi won’t work. It just stopped working abruptly.
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Riley Mercer
(@RileyMercer19) reported
@KimHinesSN @Shawhelp @ShawTVWinnipeg yea I’m down , Internet not working
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Susie R
(@Susanr83) reported
@ShawInfo This is the fourth night that Shaw Cable has dropped their signal in my neighbourhood. Sooo frustrating! Unacceptable!