Shaw

Shaw Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T1Y, T2R, T3H, T3M, T3K, T3J, T3G and T2Z.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Calgary, Alberta 01/05/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary TV
CanadaCalgary Phone
CanadaCalgary E-mail
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • WerdEmUp Candidate for the Prime Minister of Canada (@WerdEmUp) reported from Calgary, Alberta

    @Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.

  • CalgaryBluesky 🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta

    @0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.

  • Tracey_YYC Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta

    @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    @Shawhelp can somone help me please

  • lesterbenz LesterBenzBrewing (@lesterbenz) reported from Calgary, Alberta

    Hey @Shawhelp , any updates on cable tv not working in SE Calgary?

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    I swear to God @TELUSsupport THIS IS IT. Our internet just stopped completely with BOTH OF US WORKING from home and World Cup OVERTIME about to start. F you and your ****** service.Looks like we're going back to @Shawhelp

  • K_O_cowtown 🏈 "digitus meus trahere" 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp Is email server down this morning?

  • erininyyc Erin (@erininyyc) reported from Calgary, Alberta

    @Asparklinglady @ShawInfo Seconded, having issues in the Beltline. Service was intermittent last few hours and has now dropped entirely

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    WTH @Shawhelp ??????????? Connection errors again.

  • Neil_Zee Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    @saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.

  • jpsandhu79 JP Sandhu (@jpsandhu79) reported from Calgary, Alberta

    Hey @Shawhelp any idea how long this outage will be in central Calgary? Not many customers pay in cash anymore and debit/credit machine don’t work without internet.

  • iansu iansu.ethernet 🔌 (@iansu) reported from Calgary, Alberta

    @adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.

  • DustinMorris13 dustin mega hipster morris (@DustinMorris13) reported from Calgary, Alberta

    @menard_ray @Shawhelp It looks like they didn't even try to help.

  • jpsandhu79 JP Sandhu (@jpsandhu79) reported from Calgary, Alberta

    Would be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.

  • tracyinkits tracy (@tracyinkits) reported from Calgary, Alberta

    @Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?

  • K_O_cowtown 🏈 "Te futueo et caballum tuum" 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp is Shaw Wemail down? Getting site can't be reached message.

  • Neil_Zee Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.

  • Corrrine ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta

    @Shawhelp Sent a DM. I'm not sure why the payment didn't go thru as I sent it via same bank account the month before with no issues.

  • Corrrine ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta

    @ShawInfo is service down in Calgary?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Redmagex 🇨🇦RedMageX🇨🇦🖕 (@Redmagex) reported

    @Shawhelp There was scheduled service in Calgary last night, but nothing for Brooks, AB. Still no Internet after modem reset

  • TrinaMLee Trina M. Lee (@TrinaMLee) reported

    @Shawhelp I’m trying to log into my account online to pay my bill and it keeps giving me an error page even though I login every month this way to pay the bill.

  • xjongo X Jongo! 🦁 (@xjongo) reported

    @Shawhelp i even went into a physical store, and they couldn't help me....i'm back on hold with your exceptional customer support phone line... all this to PAY YOU

  • genyosha_ca Eugene Hernandez (@genyosha_ca) reported

    @Shawhelp is internet down for parts of Richmond, BC? lost connection about 20 mins ago and restarting the router and modem haven't helped

  • jiwungb skankhunt (@jiwungb) reported

    @Shawhelp No internet, been resetting for 100th time. Technician available in 4 days, total internet blackout soon as I'm about to go over my mobile data cap. Please provide help ASAP!

  • rocko_ca Trev (@rocko_ca) reported

    In Nanaimo watching the @BlueJays vs @Yankees and it cuts out ? @Shawhelp . Wtf is up ? #bluejays #mlb #Canada

  • brutus1891 Akbar Siddiqui (@brutus1891) reported

    @Rogers @ShawInfo Is there an outage in Surrey-Fleetwood area presently.

  • PaleGirlSquad Paloma Crankypants (@PaleGirlSquad) reported

    @Shawhelp It's now Monday and we still can't see it. It keeps telling us that if we want to watch the channel we need to subscribe. According to our acount, we *are* subscribed. I tried to get help through the chat via the website. 2/3

  • philfigs Phil Figueiredo (@philfigs) reported

    @Shawhelp Internet has been down in Vancouver Chinatown most of the day with no updates on your website. Any ETA on it being restored?

  • DJPh03NiX DJ Phoenix (@DJPh03NiX) reported

    @Shawhelp “We’re experiencing higher than usual wait times” Oh gee I wonder why. I can’t help on the phone and the chat bot is dumb. 🙄