Shaw Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T1Y, T2R, T3K, T3M, T2A, T3H, T2T and T3A.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
TV | |
| Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Phil Moir
(@philsadad) reported
from
Calgary, Alberta
@hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.
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Steve
(@perlsteve) reported
from
Calgary, Alberta
@LBan292 @Shawhelp +1 - This is causing serious issues for remote/WFH folks. I have already sent a DM - updates would be appreciated
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Steve
(@perlsteve) reported
from
Calgary, Alberta
@Shawhelp Almost 9am, no service updates or replies to DM on the Sundance issue. I understand that if it's a major issue it will take time - this is seriously impacting remote and WFH folks who now need to scramble with little information to go on.
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Sarah Halprin
(@sarahlhalprin) reported
from
Calgary, Alberta
Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.
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mccree
(@mccree13) reported
from
Calgary, Alberta
@Shawhelp is there an outage in country hills in Calgary. No tv or internet.
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.
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Lali M. Garcia
(@MsMolinaGarcia) reported
from
Calgary, Alberta
@Shawhelp It's been ten days now with internet down. Your webpage says issue resolved but it's not. I've called 3 times and they hang up on me. Poor customer service. Extremely disappointed with shaw.
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GrinStarr
(@anothersupersta) reported
from
Calgary, Alberta
To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc
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em loves Louis
(@EmislouisAF) reported
from
Calgary, Alberta
@Shawhelp my wifi and cable are not working. And they’ve been intermittent since yesterday. Would like to know what’s going on
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Karen Preddy
(@preddyk2) reported
from
Calgary, Alberta
@Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem
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Steve
(@perlsteve) reported
from
Calgary, Alberta
@Shawhelp OK seriously - what is going on in Sundance. Disclosure - now. I understand you can't fix it from your desk, but at least tell us what is going on.
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Boyd Wiebe
(@Boyd_iDesign) reported
from
Calgary, Alberta
@Shawhelp any further explanation as to why no internet service would be appreciated.
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.
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ERIN! at the Disco
(@purpledcake) reported
from
Calgary, Alberta
Good lord @Shawhelp please tell me this internet outage is almost fixed
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Ryan Teddy
(@rttombs) reported
from
Calgary, Alberta
@Shawhelp there another outage happening in Sundance. I think this is the fifth time. At least your updates page provides the detail your customers want “We’re working on it”.
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Jason Lyver 🌈
(@LyverJohn) reported
from
Calgary, Alberta
@Shawhelp 1 hour on hold last night and 1 hour speaking with a tech and still cable not working. I have to wait tell Monday before a tech can come and they provide to movies on demand not good enough.
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Linden Banera
(@LBan292) reported
from
Calgary, Alberta
@Shawhelp outage in sundance on February 16th and now tonight February 20th. The update we’ve received has been the same one for the past 6 hours. Figure it out and get this fixed. Customers deserve compensation for this disaster.
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Crystal Jepsen
(@cl_jepsen) reported
from
Calgary, Alberta
@Shawhelp third time this week my internet has been down 😢
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Ryan Teddy
(@rttombs) reported
from
Calgary, Alberta
@peterhof3 @Shawhelp Everyone impacted by this outage in Sundance should see a prorated bill without having to contact you via DM. I will be waiting eagerly for my next bill to see how Shaw deals with their Sundance clients.
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PjCharlier
(@pjcharlier) reported
from
Calgary, Alberta
@Shawhelp internet and cable down again it DeerRidge!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Scotty
(@mrscotty5) reported
@Shawhelp #globalnews #CTV Shaw you have admitted to opening an account under my name by mistake. I’ve spent hours begging you to stop billing me (it’s in collections). You always say you’ll fix, but the bills are still coming!! Your going to ruin my credit! STOPitsFRAUD
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Jack's Medulla Oblongata
(@Jackslifeinanut) reported
Fix my internet you rat *****. @ShawInfo
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Mindbox Media
(@mindboxmedia) reported
@bombay_poetess @TELUS @ShawInfo Don’t bother with Telus. We had the same experience with home security install. We had no technician show up for both of service calls. Even after the first time getting our address wrong they screwed up the second time. Don’t use Telus.
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ObsidianPixie 🔮
(@ObsidianPixie) reported
@Shawhelp Is there any outage or connecting issues in West Edmonton?
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e livingston
(@microwish) reported
@DavidHartwick_ @Shawhelp I switched to Telus SOLELY because of the disgusting customer service from Shaw. A 25 year customer and was treated condescendingly and extremely rudely. I was shocked. They do NOTHING for their loyal customers and I’m happily paying more now .
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Jett Britnell, FRCGS 🇨🇦 FRGS 🇬🇧 FI'16 🇺🇸
(@jettbritnell) reported
Against better judgement, we renewed our internet service with Shaw last week. The new IB6 modem they replaced the firmer Hitron modem is buggy. It is also refurbished. Im told by @Shawhelp that’s all they offer? Refurbished modems. One hr on phone. #epicfail
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Stone Michaels
(@StoneMichaels1) reported
@Shawhelp Too late Shaw - I’m out $895 US for my exam. I can’t log in anymore, even if my internet comes back online, because I’m too far past the start time. Are you prepared to refund me? What information do you require to issue my refund?
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Blaine Dickson 🏌️♂️ 🇨🇦
(@fblainedickson) reported
@Shawhelp @StockBoy604 Been reading people having this issue for months, including our house. Problem is cloud pvr not the equipment in our house
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Terry Bunio (he/him)
(@TBunio) reported
@Shawhelp I'd just like to say I've worked from home during the Pandemic with video calls hourly and my internet and wireless has been awesome. Thought you would like to hear from someone with no issues. :)
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Stone Michaels
(@StoneMichaels1) reported
@Shawhelp PM coming. Pls also advise as to why you show no outages on your website for northern Alberta, yet your chat bots tell me my Edmonton location has an outage? What is the value of your update service and outage information if it hasn’t published this outage after 3 hr w/o service?