Shaw outages and service status in Calgary, Alberta
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Full Outage Map
- Shaw generated 3 outage signals in the last 24 hours around Calgary, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Jun 1, 12:52 PM EDT.
- Internet (72%)
- TV (10%)
- E-mail (7%)
- Wi-fi (7%)
- Total Blackout (4%)
The latest reports from users having issues in Calgary come from postal codes T3K , T1Y , T3M , T2A , T3J , T2W , T2R and T2T .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 4 hours ago |
|
Calgary
|
Internet | 6 hours ago |
|
Calgary
|
Internet | 19 hours ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
Internet | 3 days ago |
|
Calgary
|
4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Arden Shibley π³οΈβπ (@SnarePhoto) reported from Calgary, Alberta@Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?
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π "Te futueo et caballum tuum" π (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp is Shaw Wemail down? Getting site can't be reached message.
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N. (@SoulfulHarmony) reported from Calgary, AlbertaI repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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Chris Schneider | #BlackLivesMatter βπ»βπΌββπ½βπΎ (@schneidz) reported from Calgary, Alberta@Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)
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Colin (@UKgeordieColin) reported from Calgary, AlbertaAnyone else in #yyc having internet issues right now? @Shawhelp @311calgary
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Greg Johansen π¨π¦π³οΈβππ΅πΈπΎ (@johangreg) reported from Calgary, AlbertaToday I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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Deborah Pineda (@pineda_deborah) reported from Calgary, Alberta@Shawhelp good morning, my internet is down is there a problem in the
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, AlbertaIf I have to call the @Shawhelp tech support one more time Iβm going to rip into the poor soul who picks up I already feel sorry
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π²ππππππ’ 'π π¦π€ ππ‘' π΅πππ£ππ³οΈβππ΄ (@CalgaryFitz) reported from Calgary, Alberta@SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. π€¬
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta@Shawhelp worst customer support Iβve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times itβs not on my end. Tech shows up β¦ problem is not in your end. Wow gee thanks bud I know thatβ¦. FIX IT
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Social Media Guru 365β’οΈ (@SMG365LLC) reported from Calgary, Alberta@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby πΆ corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??
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Vipul (@Vipul___) reported from Calgary, AlbertaDoesnβt matter what you do no one is willing to help. Because one guy didnβt do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.
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LesterBenzBrewing (@lesterbenz) reported from Calgary, AlbertaHey @Shawhelp , any updates on cable tv not working in SE Calgary?
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M.G. Duggan Tweeting Truckerπ¨π¦ (@ve6dpa) reported from Calgary, Alberta@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
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Sean (@Sean_in_Calgary) reported from Calgary, Alberta@Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night
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Bella Bee ο£Ώ (@SmileyYYC) reported from Calgary, Alberta@Shawhelp #BlueCurve down???? #StanleyCupFinals
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Social Media Guru 365β’οΈ (@SMG365LLC) reported from Calgary, Alberta@Shawhelp You ain't listening π I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the heππ it is.
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Hagir Sail (@Jarajaira) reported from Calgary, Alberta@ShawInfo very frustrates with the lack of internet and the issues I have been having for a year now with no resolution
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Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta@ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - Iβve been a customer for over 20 years and theyβve treated me like utter dog ****..
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Summer (@snowyday15) reported@Shawhelp Its up, but its very slow
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Release the files (@BlackBlazeE) reportedNo stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.
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Trevor Butte (@The_Butte_Man) reported@Shawhelp my home phone will dial out but not in please help
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OC_2030 (@oc_2030_vision) reported@Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.
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Don T Beakunt (@truebusterflash) reported@Shawhelp Your link says outages are unavailable. wtf?
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp Because itβs a loud modem from the start/ in general. The worst modem Iβve ever had. I honestly miss our old modem.
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Rick Alsop (@RickAlsop) reported@Shawhelp how long will the Internet be down? My busiest day of the month
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Arnold K (Taylor's Version) (@aroc88) reported@Shawhelp Nothing has been updated since 1248pm. This sucks.
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Ugabug (@MaryPChipman) reported@Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed
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Jenn (@jskapin) reported@Shawhelp Internet, and itβs in Cochrane, ab. Self service doesnβt work either.