Shaw Outage Report in Calgary, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T1Y, T2R, T3H, T3K, T3M, T3J, T3G and T2Z.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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RosieLonglastname
(@EeLosie) reported
from
Calgary, Alberta
@Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp #BlueCurve down???? #StanleyCupFinals
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Leanne Sandau
(@LeanneSandau) reported
from
Calgary, Alberta
@Shawhelp Still on hold with your customer service!! Can’t believe the issues!!
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Gotrockseh
(@gotrockseh1) reported
from
Calgary, Alberta
@ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?
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Jake Sherlock
(@jake_sherlock) reported
from
Calgary, Alberta
@Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?
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Marian Hughes Rooney
(@Gus365) reported
from
Calgary, Alberta
@Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle
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The Dave! 🌈
(@TheDaveCA) reported
from
Calgary, Alberta
@Shawhelp There isn’t really anything DM will help with, this isn’t my account, just trying to come up with the right advice for him when I deliver his phone.
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you
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Scott Dellinger
(@scottdellinger) reported
from
Calgary, Alberta
@Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not
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Jenn
(@Bluenoser4ever) reported
from
Calgary, Alberta
Any info regarding a cable/internet outage in Calgary SE @Shawhelp ?
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp worst customer support I’ve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times it’s not on my end. Tech shows up … problem is not in your end. Wow gee thanks bud I know that…. FIX IT
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AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴
(@YYCCowboy) reported
from
Calgary, Alberta
@Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..
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Hemendra
(@hem_him) reported
from
Calgary, Alberta
@Shawhelp is there an outage in Mahogany area ?
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Henrik
(@BrilliantOranje) reported
from
Calgary, Alberta
@Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary
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Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp top notch tech support 45 minutes of her shuffling through the trouble shooting 101 guide asking me to turn everything on and off multiple times…. Honey I tried that’s why I’m calling like I told you in the beginning
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Almond
(@__almond) reported
from
Calgary, Alberta
@Shawhelp internet down in Tuscany ?
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Brian Gervais
(@BrianGervaisYYC) reported
from
Calgary, Alberta
@Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Hull
(@F1llup) reported
@Shawhelp when will service be restored in the Elmwood area of Winnipeg MB. Not complaining on a Friday off, but my boss is concerned
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mike pickett
(@kyllrelf) reported
@Shawhelp remote for blue curve eats batteries...installing 3rd set of batteries in about 4 months... Wtf???
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Chris Topher
(@TopherNews) reported
@Shawhelp it’s been fixed with help from phone support. thanks for the quick response.
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Island Glass & Mirror
(@IslandGlass_Mir) reported
@Shawhelp internet issues in Richmond. V7A5J1 area
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Keenan Kelly
(@KeenanKelly3) reported
@Shawhelp So, my internet went down entirely, and has been down for the last hour and a bit...
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SonicDude
(@mitchc45856190) reported
@Shawhelp Shaw’s customer service used to be great and it’s really gone down hill. I was a service manager for years and this 💩 did not occur on my watch. When you have tech scheduled for a client you make darned sure they show up or another tech if the first one can’t.
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cdnhkyfan
(@WJohnHall) reported
@Shawhelp I did. Nothing listed for area, we had been down for a few hours. Service did just return about 5 min ago.
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Gil d'Oliveira
(@treblig123456) reported
@ShawInfo Went to Woodgrove mall to update our cable, internet and to get 2 new cell phones and cell phone plans. Erik was standing at the door on his phone. When we asked if we could go in and talk to someone he ask about what. When we gave him information he was extremely rude,
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SonicDude
(@mitchc45856190) reported
The Shaw Tech appointment was missed (no show) and now have rescheduled for Wednesday. Come on Shaw this is really💩 customer service. Shaw has lots of techs and would it have been a big deal to get another one to come by and check our line. I highly doubt it. @Shawhelp
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Ray Morgan
(@RayzerRamone) reported
@Shawhelp help!. We need a tech at our house to fix our internet. Vancouver. We need it for Sunday , since we are teaching on line on Monday. Tuesday is the latest a tech can show up but that is too late.