Shaw outages and service status in Calgary, Alberta
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Full Outage Map
- Shaw generated 2 outage signals in the last 24 hours around Calgary, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 4, 6:11 PM EDT.
- Internet (68%)
- Wi-fi (14%)
- Total Blackout (7%)
- E-mail (5%)
- TV (5%)
The latest reports from users having issues in Calgary come from postal codes T3M , T3K , T1Y , T2A , T2T , T3J , T3A and T3H .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
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Internet | 6 hours ago |
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Calgary
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Internet | 12 hours ago |
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Calgary
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1 day ago | |
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Calgary
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Wi-fi | 1 day ago |
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Calgary
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TV | 1 day ago |
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Calgary
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Internet | 1 day ago |
Community Discussion
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Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Marian Hughes Rooney (@Gus365) reported from Calgary, Alberta@Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle
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Gersart (@gersart) reported from Calgary, AlbertaI gave up. It went from downloading 3.5 G in 15 minutes to 3 hours. Also switched from the 5G network to an older one. Both are 4 feet from the computer. I can’t tell if it is a @Shawhelp problem or an @Apple one. I have too much work to do to piss around with this BS
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JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta@enmax @Shawhelp — When can I meet with my *** Fong Clan on @Twitch? We were going to have hot pot live together but your service outage in my area has ruined those plans...
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Leanne Sandau (@LeanneSandau) reported from Calgary, Alberta@Shawhelp Still on hold with your customer service!! Can’t believe the issues!!
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, AlbertaIf I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry
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Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta@Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300
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Bruce Leslie (@BruceLeslie6) reported from Calgary, AlbertaHey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!
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Robin Lear (Realtor) (@robinlear) reported from Calgary, Alberta@Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?
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richard white (@everydaytourist) reported from Calgary, Alberta@ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks
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Nathan Adams (@N8Lights) reported from Calgary, AlbertaI thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not
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Michael Clarry (@Mike_Clarry) reported from Calgary, AlbertaHey @ShawInfo - thanks for ripping me off for crappy service over the past few years - you were supposed to deliver a modem tonight between 6-8 pm!! Still not here! Thanks for the continued utterly garbage service you provide - discraceful .....
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Debbie Miller🇨🇦 (@urkeyconector) reported from Calgary, Alberta@ShawInfo . After more than 30 years a @ShawInfo customer , had THE worst customer service ever today. Need to look at other options
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Sean (@Sean_in_Calgary) reported from Calgary, Alberta@Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night
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AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴 (@YYCCowboy) reported from Calgary, Alberta@Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..
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Gord Oakes (@gordoakes) reported from Calgary, Alberta@Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg
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Rob 🤠 (@leaningcowboy) reported from Calgary, Alberta@Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?
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ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta@Shawhelp Sent a DM. I'm not sure why the payment didn't go thru as I sent it via same bank account the month before with no issues.
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Alli G (@AlliAlliG) reported from Calgary, Alberta@Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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indie⁷ slow (@chmpnremix) reported@thedjkav @Shawhelp @ShawInfo this makes me feel better about my wait time today (unfortunately I had to hang up to get ready for work)
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Chris (@PoCoello) reported@Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless
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Lindsay I.R Wiebe (@LindsayWiebeRD) reportedWell, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.
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bc_2027 (@bc_2025_vision) reported@Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.
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Trina M. Lee (@TrinaMLee) reported@Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.
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Jasmine Kaur G (@jgarcha) reportedThe service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!
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nobody.hky (@nobodyhky) reportedAnother outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.
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Matthew Johnson (@McJohnson922) reported@Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.
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Quinn Mason MD (@boondocksdoc) reported@Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.
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bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟