Shaw Outage in Calgary, Alberta

@Shawhelp is there an outage in NW Calgary?

@Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am

@Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet

@Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!

@Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!

@Shawhelp can someone help me please

@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264

@Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?

If I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry

@Shawhelp worst customer support I’ve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times it’s not on my end. Tech shows up … problem is not in your end. Wow gee thanks bud I know that…. FIX IT

@Shawhelp top notch tech support 45 minutes of her shuffling through the trouble shooting 101 guide asking me to turn everything on and off multiple times…. Honey I tried that’s why I’m calling like I told you in the beginning

@Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you

@Shawhelp #BlueCurve down???? #StanleyCupFinals

Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary

@Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.

@Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle

Any info regarding a cable/internet outage in Calgary SE @Shawhelp ?

@Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information

@Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.

@Shawhelp internet down in Tuscany ?

@Shawhelp It seems like I'm not the only one. There's a bunch of us tow truck operator fans tweeting back and forth and they have problems as well. It is so strange that we are getting the background music fine, just no voices. I don't think Shaw is the problem...

@Shawhelp very strange problem right now. I'm watching Highway Thru Hell and the background music is on so I know my volume is working, but I'm not getting any of the conversation nor the narrator. The commercials are working perfectly 🙄

@Shawhelp WHY is it taking a month to fix an issue affecting this areas internet. I can barely use mine. Losing work, losing money, might lose my job. Get this sorted already! I have no words for this kind of service

@Shawhelp I off the phone with a @ShawInfo rep who actually confirmed that if I don’t sign a 2year contract, the rate for the same service is not guaranteed. I don’t know anyone who even has cable anymore, this is a horrible way to retain your existing clients. @BBB_BC

@Shawhelp Yeah, I actually have my 2.4 and 5G separated out because band steering causes some issues with my devices. It's not a range issue (I have an extender), the modem is white, it just disappears entirely. Even sitting on it it's not detectable. Cycling the router brings it back.

Called @Shawhelp today to see about getting a new modem mailed to us since ours is old & we've been having slow wifi for weeks. But of course, while talking to them, speeds were fine & the guy said I'd have to upgrade my plan to get a new one. -__-

@Shawhelp my 5g network keeps disappearing

@Shawhelp My service call I confirmed 4x got lost??? Still with terrible internet after a week and no sign of it getting repaired

Hey @Shawhelp I've received a sales call from one of your agents every couple of months all year, despite telling each of them that I hate your company and service and will never do business with you again. What gives?

@ShawInfo does your mobile service offer 5G?