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Shaw outages and service status in Calgary, Alberta

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Full Outage Map
  • Shaw generated 7 outage signals in the last 24 hours around Calgary, including 7 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 31, 10:35 AM EDT.
  • 62% Internet (62%)
  • 16% TV (16%)
  • 13% Wi-fi (13%)
  • 4% Total Blackout (4%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Calgary come from postal codes T3M , T3K , T1Y , T2A , T2E , T2R , T3H and T3J .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.

CityProblem TypeReport Time
Calgary Internet 4 hours ago
Calgary Internet 15 hours ago
Calgary Wi-fi 17 hours ago
Calgary Internet 18 hours ago
Calgary TV 20 hours ago
Calgary Internet 20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • jessicalaura__
    Jessica (@jessicalaura__) reported from Calgary, Alberta

    @Shawhelp I have been experiencing a lot of speed issues with my internet lately. Yesterday I got less than 1 Mbps download speed at one point & today 12.37. Makes video meetings a challenge. I am on the internet 300 plan. I’ve restarted my router several times. Any advice?

  • purpledcake
    twinkly✨rascal🖤 (@purpledcake) reported from Calgary, Alberta

    Hey @Shawhelp - is there a service outage in the Beltline? Haven’t had internet for a couple hours now

  • JJPSForsyth
    Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp ive had a problem with my home Wifi thats being going on for days. I was offered an Engineer a day ago, so I need somebody to listen and not go through off the shelf advice. The problem is my Wifi is half of what it was.

  • diamondlegacy2
    Katie Hall (@diamondlegacy2) reported from Calgary, Alberta

    @Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.

  • Nolanappraiser
    Nolan Moore (@Nolanappraiser) reported from Calgary, Alberta

    I guess @Shawhelp internet is down. Files will have to wait

  • EeLosie
    RosieLonglastname (@EeLosie) reported from Calgary, Alberta

    @Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am

  • gotrockseh1
    Gotrockseh (@gotrockseh1) reported from Calgary, Alberta

    @ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?

  • Corrrine
    ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta

    @ShawInfo is service down in Calgary?

  • CanImmConsult
    Mahmud Abdulla (@CanImmConsult) reported from Calgary, Alberta

    @Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?

  • LeanneSandau
    Leanne Sandau (@LeanneSandau) reported from Calgary, Alberta

    @Shawhelp Still on hold with your customer service!! Can’t believe the issues!!

  • Jarajaira
    Hagir Sail (@Jarajaira) reported from Calgary, Alberta

    @ShawInfo very frustrates with the lack of internet and the issues I have been having for a year now with no resolution

  • BrianGervaisYYC
    Brian Gervais (@BrianGervaisYYC) reported from Calgary, Alberta

    @Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!

  • N8Lights
    Nathan Adams (@N8Lights) reported from Calgary, Alberta

    @Shawhelp can somone help me please

  • Ery_n
    Erin (@Ery_n) reported from Calgary, Alberta

    @EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw

  • seanchandler067
    sean chandler (@seanchandler067) reported from Calgary, Alberta

    @Shawhelp is there an outage in bridge crescent in bridgeland ?

  • Vipul___
    Vipul (@Vipul___) reported from Calgary, Alberta

    The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp

  • ErinRooneye
    Erin (@ErinRooneye) reported from Calgary, Alberta

    @Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!

  • jonnymoser
    Jonathan Moser (@jonnymoser) reported from Calgary, Alberta

    @bitofallwrite @JagB8 @Shawhelp Thanks for finding this update - too bad it wasn’t sent to me directly!!

  • johnleung888
    JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta

    Well *** fong, Due to a massive @ENMAX outage in my area, my @ShawInfo internet is currently down. So we’re going back to the basics tonight — streaming off my phone! This also means no games after dinner and no @StreamRaiders. Sorry about this *** Fong

  • Aly_B_YYC
    Alyssa Berry (@Aly_B_YYC) reported from Calgary, Alberta

    My mom just told me she’s not listed as a @Shawhelp customer as it’s my dad’s name on the account. Therefore, she can’t make any changes or additions to the account. How’s that for misogyny. Do better, Shaw.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • eden14900
    Eden☦️ (@eden14900) reported

    @Shawhelp Outage issues in north haven

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    @Shawhelp As an fyi, Xfinity stream is not working

  • GuyBarnabe
    Guy_Barnabe (@GuyBarnabe) reported

    @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

  • __guzzzzi
    Guzzzi (@__guzzzzi) reported

    @ACBgal @Shawhelp Hey! Did you fix it? Same problem here

  • Noosiekins
    Vanessa (@Noosiekins) reported

    @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

  • RageGeist
    TC-VAN (@RageGeist) reported

    @Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?

  • TrinaMLee
    Trina M. Lee (@TrinaMLee) reported

    @Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.

  • RisenRealm
    Drimint (@RisenRealm) reported

    @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

  • gfliverpool9966
    🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported

    @Shawhelp Now I just spoke to a different agent who said that there is maintenance in the area. Why isn't that on the outage webpage?

  • RickAlsop
    Rick Alsop (@RickAlsop) reported

    @Shawhelp Yes still issues as its not working