Shaw outages and service status in Calgary, Alberta
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Shaw generated 3 outage signals in the last 24 hours around Calgary, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 1, 12:24 AM EDT.
- Internet (71%)
- Wi-fi (15%)
- Total Blackout (7%)
- E-mail (4%)
- TV (4%)
The latest reports from users having issues in Calgary come from postal codes T3M , T3K , T3J , T2R , T1Y , T2Y , T3C and T3H .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 8 hours ago |
|
Calgary
|
Internet | 9 hours ago |
|
Calgary
|
Internet | 14 hours ago |
|
Calgary
|
Internet | 1 day ago |
|
Calgary
|
TV | 2 days ago |
|
Calgary
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
-
Carla Noble (@CnobleCarla) reported from Calgary, Alberta@Shawhelp is the cable down in Harvest Hills?
-
Jeff Forsyth-Start-up's-Tech-Amorphous (@JJPSForsyth) reported from Calgary, Alberta@Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service
-
Colin (@UKgeordieColin) reported from Calgary, AlbertaAnyone else in #yyc having internet issues right now? @Shawhelp @311calgary
-
AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴 (@YYCCowboy) reported from Calgary, Alberta@Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..
-
Bernice Hill (@DishntheKitchen) reported from Calgary, AlbertaI swear to God @TELUSsupport THIS IS IT. Our internet just stopped completely with BOTH OF US WORKING from home and World Cup OVERTIME about to start. F you and your ****** service.Looks like we're going back to @Shawhelp
-
Neil Zeller (@Neil_Zee) reported from Calgary, Alberta@saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.
-
Nancy (@nAuntie) reported from Calgary, AlbertaWe “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp
-
-
-
🇨🇦 James Barnes 🇨🇦 (@gopherboy316) reported from Calgary, Alberta@Shawhelp Is there an outage in NW calgary?? all my channels say not authorized
-
Bella Bee (@SmileyYYC) reported from Calgary, AlbertaWtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????
-
LesterBenzBrewing (@lesterbenz) reported from Calgary, AlbertaHey @Shawhelp , any updates on cable tv not working in SE Calgary?
-
Rob 🤠 (@leaningcowboy) reported from Calgary, Alberta@Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?
-
Cobalt (@cobalt766) reported from Calgary, Alberta@Shawhelp once again time to renew with you and you try and Jack up my prices. Your customer service still sucks.
-
Jessica (@jessicalaura__) reported from Calgary, Alberta@Shawhelp I have been experiencing a lot of speed issues with my internet lately. Yesterday I got less than 1 Mbps download speed at one point & today 12.37. Makes video meetings a challenge. I am on the internet 300 plan. I’ve restarted my router several times. Any advice?
-
-
Arden Shibley 🏳️🌈 (@SnarePhoto) reported from Calgary, Alberta@Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?
-
Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta@Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300
-
N. (@SoulfulHarmony) reported from Calgary, AlbertaI repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
-
Nathan Adams (@N8Lights) reported from Calgary, AlbertaI thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Bella Bee (@SmileyYYC) reportedWTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡
-
Ugabug (@MaryPChipman) reported@Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed
-
Don T Beakunt (@truebusterflash) reported@Shawhelp As an fyi, Xfinity stream is not working
-
Scott Morrison (@atnmorrison) reported@Shawhelp when will issue with routers be resolved
-
It's been a slice, but I'm leaving this trainwreck (@BCReality) reportedEveryone that is down with Rogers/Shaw internet/email etc, where are you located? Just started here on Vancouver Island a couple of hours ago. #Shaw #Rogers anyone able to get a return to service update? @Shawhelp @RogersHelps @Rogers
-
Matthew Johnson (@McJohnson922) reported@Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)
-
DJ Phoenix (@DJPh03NiX) reported@Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.
-
#NoFunKevin (@the_real_krod) reported@Shawhelp i cant sign into my shaw mail to connect my apple tv Keep getting an error. Help!
-
AndorianIP(AiP)🐍 (@AndorianIP) reported@Shawhelp Well it would be a bit more reassuring if the techs were now working to fix instead of investigating over 4 hours.
-
Mat Thomas (@EmptyUK) reported@Shawhelp Flashing orange. My whole building is down. All my neighbors net is down.