Shaw Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T1Y, T2R, T3M, T3K, T3J, T3G, T3H and T2Z.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Wi-fi | |
| Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Total Blackout | |
| Calgary |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Jeff Bannard
(@jeffbannard) reported
from
Calgary, Alberta
@Shawhelp I DM’ed you guys 2 hours before you shut down for the night but never heard from you. Sleep tight and reply to me in the morning please. Would like to get my shiny new modem operational.
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
@Jenngurl84 @Shawhelp Glad I’m not the only one! $200 bill for no service 😂
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Ellinor
(@EllisFun) reported
from
Calgary, Alberta
@Shawhelp I have a question about moving, can/should I continue my service (bring hardware with me?) or should I order a new package online and set it up myself at the new address? Is there a greater benefit to either?
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Chris Schneider | #BlackLivesMatter ✊🏻✊🏼✊✊🏽✊🏾
(@schneidz) reported
from
Calgary, Alberta
@Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)
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Michael Clarry
(@Mike_Clarry) reported
from
Calgary, Alberta
Hey @ShawInfo - thanks for ripping me off for crappy service over the past few years - you were supposed to deliver a modem tonight between 6-8 pm!! Still not here! Thanks for the continued utterly garbage service you provide - discraceful .....
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Erin
(@Ery_n) reported
from
Calgary, Alberta
@EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Cobalt
(@cobalt766) reported
from
Calgary, Alberta
@Shawhelp once again time to renew with you and you try and Jack up my prices. Your customer service still sucks.
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Sean
(@Sean_in_Calgary) reported
from
Calgary, Alberta
@Shawhelp are there issues in Hawkwood area of Calgary?
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Michael Clarry
(@Mike_Clarry) reported
from
Calgary, Alberta
@ShawInfo It would be nice if you actually supported your services! I’ve had problems with my cable & internet service since last Thursday - I’ve called every day and it stil not corrected !!! This just SUCKS...
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Taylor Rocca
(@taylorrocca) reported
from
Calgary, Alberta
@Shawhelp Hi @Shawhelp - been DMing since last night. Internet service is continually dropping out. Trying to work from home today & unable to. Respectfully requesting assistance. cc: @n_decarle
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eJ
(@eJ24) reported
from
Calgary, Alberta
@Shawhelp tv service is out, my blue sky boxes won’t even boot up
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp help. We've just moved. I was told to simply plug the modem in and it would work. I did and it isn't working. Getting a message "connected, no internet". #help #runningoutofdata
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Gersart
(@gersart) reported
from
Calgary, Alberta
I gave up. It went from downloading 3.5 G in 15 minutes to 3 hours. Also switched from the 5G network to an older one. Both are 4 feet from the computer. I can’t tell if it is a @Shawhelp problem or an @Apple one. I have too much work to do to piss around with this BS
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twinkly✨rascal🖤
(@purpledcake) reported
from
Calgary, Alberta
Hey @Shawhelp - is there a service outage in the Beltline? Haven’t had internet for a couple hours now
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LDH74
(@LDH74) reported
from
Calgary, Alberta
It's pretty damn sad that I can game without disconnects in a hotel room better than I can in my own damn house...@Shawhelp
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Alyssa Berry
(@Aly_B_YYC) reported
from
Calgary, Alberta
My mom just told me she’s not listed as a @Shawhelp customer as it’s my dad’s name on the account. Therefore, she can’t make any changes or additions to the account. How’s that for misogyny. Do better, Shaw.
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Jonathan Moser
(@jonnymoser) reported
from
Calgary, Alberta
@bitofallwrite @JagB8 @Shawhelp Thanks for finding this update - too bad it wasn’t sent to me directly!!
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Michael Clarry
(@Mike_Clarry) reported
from
Calgary, Alberta
@ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - I’ve been a customer for over 20 years and they’ve treated me like utter dog ****..
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Matty
(@dearmailman) reported
@Shawhelp my internet is down. Restarting router doesn’t do anything.
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Ray Morgan
(@RayzerRamone) reported
@Shawhelp I am having massive trouble connecting my smart device to the bluecurve router. Mini home, nest and geeni. I had no issues before switching to the new router. I have been combing databases but have found no solutions. What am I missing?
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✦♪Ocτσ♪✦
(@OctoAori) reported
@Shawhelp Then ******* retract the threat email you sent to my dad's inbox, **** off and stop ******' going after piracy, you dumb *****.
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Shannon
(@smcmechan7) reported
@Shawhelp internet not working tried resetting modem/router and same response. In Red Deer
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AHR
(@ahopeross) reported
@Shawhelp Other than the Cranston outage are there any other outages right now in Calgary? Both my cable and internet are down.
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✦♪Ocτσ♪✦
(@OctoAori) reported
@ShawInfo >Thinking you can send that threat to my house **** off, you'll never ******* stomp out piracy, you dumb *****. **** you, **** your censorious stance on piracy, take your little bullshit $5k """fine""" and go eat ****, you'll never ******* kill off emulation or roms.
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Animal
(@AnimalBuckle) reported
@Shawhelp My pvr HD box stopped working. Done all the normal things to reset it. Shaw technical service was no help. Took our other pvr and connected it to the same cable outlet and it works fine, so I know it’s the box. Can I just go to a Shaw office and get a new box?
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Scott
(@Slummer90) reported
@Shawhelp Yeah I don’t know why it’s so slow today. I know it’s windy outside but could that affect wifi?
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jessyroos
(@jessyroos) reported
@Shawhelp I’ve been only hold for 23 minutes and counting. Which I said in the above tweet, so clearly I’ve found the contact info. I’m irritated that there is no indication of how long I’ll wait on hold for support.
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Ray Morgan
(@RayzerRamone) reported
@Shawhelp When we first got a bluecurve, but it didn't seem to make a difference. We even had it replaced when there was other issues. This one we didn't reset it. It's our second router. I even put an other wifi router and we had the same issues. Maybe something in settings?