Shaw

Shaw Outage in Calgary, Alberta

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

 No problems detected at Shaw

Shaw problems in the last 24 hours in Calgary, Alberta

Shaw Outage Chart in Calgary, Alberta 06/06/2020 22:00

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 69.28% Internet
  • TV 11.84% TV
  • Wi-fi 8.28% Wi-fi
  • E-mail 4.63% E-mail
  • Total Blackout 4.54% Total Blackout
  • Phone 1.42% Phone

Shaw Outage Map Near Calgary, Alberta

The most recent outage reports and issues originated from Calgary and Chestermere.

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Shaw in Calgary, Alberta Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:
  • Aly_B_YYC Alyssa Berry (@Aly_B_YYC) reported from Calgary, Alberta

    My mom just told me she’s not listed as a @Shawhelp customer as it’s my dad’s name on the account. Therefore, she can’t make any changes or additions to the account. How’s that for misogyny. Do better, Shaw.

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

  • Ery_n Erin (@Ery_n) reported from Calgary, Alberta

    @EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    @Jenngurl84 @Shawhelp Glad I’m not the only one! $200 bill for no service 😂

  • jeffbannard Jeff Bannard (@jeffbannard) reported from Calgary, Alberta

    @Shawhelp I DM’ed you guys 2 hours before you shut down for the night but never heard from you. Sleep tight and reply to me in the morning please. Would like to get my shiny new modem operational.

  • eJ24 eJ (@eJ24) reported from Calgary, Alberta

    @Shawhelp tv service is out, my blue sky boxes won’t even boot up

  • LDH74 LDH74 (@LDH74) reported from Calgary, Alberta

    It's pretty damn sad that I can game without disconnects in a hotel room better than I can in my own damn house...@Shawhelp

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • SWCalgaryGuy Brian (@SWCalgaryGuy) reported from Calgary, Alberta

    @CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus

  • CrazySteveC Steve (26-19-5) (@CrazySteveC) reported from Calgary, Alberta

    Is there a outage in NE Calgary @Shawhelp

  • ahung Angie Hung 🦄#BB21nicole🦄 (@ahung) reported from Calgary, Alberta

    Wow that was tough to watch again. Good news: Uograding my @Shawhelp Shaw equipment to #bluecurve tomorrow. Bad news: Losing all my recordings so had to watch @CBSBigBrother #bb21 finale 1 last time. Hard to watch for a few reasons but also best reality TV ending ever! #NicoleAFP

  • JMaccle Jason MacDonald (@JMaccle) reported from Calgary, Alberta

    God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.

  • zlinuxguy Mark Spencer (@zlinuxguy) reported from Calgary, Alberta

    @Shawhelp Yep - there’s an outage somewhere upstream from our house. Shaw is aware & investigating.

  • dkrywulak19 Dwayne Krywulak (@dkrywulak19) reported from Calgary, Alberta

    @Shawhelp really second guessing if I should continue service. Trying to deal with billing now for 3 days. Just spent 30 minutes being told by a CSR that I’m trying to confuse her. My apologies, didn’t know I’m suppose to train your staff to answer simple questions. #FACTS

  • chefLiana Liana Robberecht (@chefLiana) reported from Calgary, Alberta

    Please @ShawInfo after waiting an hr for call back & then I did get my call - I also got a message that my call was unable to be processed -“good-bye” cluck a hang up . I’m on call wait for 101 min again - pls don’t hang up again - I need you , sincerely paying customer

  • jasminejosiee Jasmine Josie (@jasminejosiee) reported from Calgary, Alberta

    @Shawhelp we’ve tried everything to get our internet to work. But it’s just not working. Help!

  • sweetsbymelissa Melissa Lam (@sweetsbymelissa) reported from Calgary, Alberta

    @shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible

  • Contoors DanLipman (@Contoors) reported from Calgary, Alberta

    @Shawhelp this customer service is horrible. We've been waiting for hours, through the phone, through the online chat, through Twitter DMs. No response, were about to cancel our service if we don't get a response.

  • heatherwilkey Heather ‘Freckle Face’ Wilkey (@heatherwilkey) reported from Calgary, Alberta

    @Shawhelp She has been on your chat 3 times, waits 10 min someone asks a question then transfers her only to wait another 15. Now they are saying they can’t come back until SUNDAY. She has already waited a week for service and the guy left without making it work! HELP

  • LyverJohn Jason Lyver (@LyverJohn) reported from Calgary, Alberta

    Another day and yet @Shawhelp @ShawInfo is yet not solving the issue just keep saying it is on the back end. This lack of service and answers is not good enough.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • pond7 Brad Pond (@pond7) reported

    @Shawhelp Just seems like a run around, passing the buck like the online agent did (“we don’t issue the refunds/credit, you have to contact the NHL”)

  • pond7 Brad Pond (@pond7) reported

    @Shawhelp For the 2 monthly payments I made but didn’t receive service in return for. Seems pretty straightforward.

  • AnthonyReimer Anthony Reimer (@AnthonyReimer) reported

    Follow-up. It took a while, but @ShawHelp kept a customer today because their text chat people were able to get me a customer loyalty offer that will help me mitigate those changes. It’s good when Level 1 can talk to Level 2 in a timely fashion. :-)

  • Shashwat2401 Shashwat Mehrotra (@Shashwat2401) reported

    @Shawhelp internet not working in 333 Riverfront Avenue SE. Tried unplugging and plugging the router but still not working. Please help.

  • Ramyk_12 Ramy (@Ramyk_12) reported

    Gotta love @ShawInfo taxing a student $200 for cancelling their service due to COVID. Thanks Shaw

  • Wolverine4106 Weapon X (@Wolverine4106) reported

    I cancelled my Shaw account last week, the equipment was used junk, it didn’t work at all.....even their website is annoying to navigate.....it’s time to open the 🇨🇦 market to US based telecom companies....Shaw, Telus, Bell, and Rogers are all terrible @Shawhelp @CRTCeng @POTUS

  • Vanderfluit Sean Vanderfluit (@Vanderfluit) reported

    @Shawhelp That may be so, but hanging up early, without warning, without finishing the call is unacceptable. I've never had a job where I can just hang up on a customer because I'm punching out.

  • lncemusa LR (@lncemusa) reported

    @Shawhelp @ShawInfo just got off the phone with another associate and still no ETA from a problem that start occurring around 5am today. 🐕 💩 company. I’m definitely looking forward to your bullsh*t maintenance dated for June 9th. Thank you guys for being the worst provider 👏🏽

  • Frozendiva29 Frozendiva29 (@Frozendiva29) reported

    @AnneWilkie52 @Shawhelp Mine is free. Long term customer.

  • h_park29 Han-Ah Park (@h_park29) reported

    @Shawhelp aghhhh fix my internet!!!!