Shaw outages and service status in Calgary, Alberta
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Full Outage Map
- Shaw generated 2 outage signals in the last 24 hours around Calgary, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 9, 2:58 PM EDT.
- Internet (74%)
- E-mail (7%)
- Wi-fi (7%)
- Total Blackout (6%)
- TV (6%)
The latest reports from users having issues in Calgary come from postal codes T3M , T3J , T3K , T2A , T1Y , T3P , T3H and T2R .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 7 hours ago |
|
Calgary
|
Internet | 23 hours ago |
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Calgary
|
Internet | 2 days ago |
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Calgary
|
Internet | 3 days ago |
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Calgary
|
Internet | 4 days ago |
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Calgary
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Katie Hall (@diamondlegacy2) reported from Calgary, Alberta@Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.
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Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta@Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta@Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you
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Bella Bee (@SmileyYYC) reported from Calgary, Alberta@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264
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Erin (@erininyyc) reported from Calgary, Alberta@Asparklinglady @ShawInfo Seconded, having issues in the Beltline. Service was intermittent last few hours and has now dropped entirely
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iansu.ethernet 🔌 (@iansu) reported from Calgary, Alberta@adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.
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JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta@enmax @Shawhelp — When can I meet with my *** Fong Clan on @Twitch? We were going to have hot pot live together but your service outage in my area has ruined those plans...
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𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗛𝗮𝗹𝗹 (@hallofchristian) reported from Calgary, Alberta@MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta@Shawhelp worst customer support I’ve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times it’s not on my end. Tech shows up … problem is not in your end. Wow gee thanks bud I know that…. FIX IT
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Gotrockseh (@gotrockseh1) reported from Calgary, Alberta@ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?
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Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta@Shawhelp top notch tech support 45 minutes of her shuffling through the trouble shooting 101 guide asking me to turn everything on and off multiple times…. Honey I tried that’s why I’m calling like I told you in the beginning
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🏈 “Carpe Eu” 🏈 (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet
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Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta@ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - I’ve been a customer for over 20 years and they’ve treated me like utter dog ****..
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Sean (@Sean_in_Calgary) reported from Calgary, Alberta@Shawhelp are there issues in Hawkwood area of Calgary?
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.
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Vipul (@Vipul___) reported from Calgary, AlbertaThe only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.
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Taylor Rocca (@taylorrocca) reported from Calgary, Alberta@Shawhelp Hi @Shawhelp - been DMing since last night. Internet service is continually dropping out. Trying to work from home today & unable to. Respectfully requesting assistance. cc: @n_decarle
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Gersart (@gersart) reported from Calgary, AlbertaI gave up. It went from downloading 3.5 G in 15 minutes to 3 hours. Also switched from the 5G network to an older one. Both are 4 feet from the computer. I can’t tell if it is a @Shawhelp problem or an @Apple one. I have too much work to do to piss around with this BS
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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Ugabug (@MaryPChipman) reported@Shawhelp Yes, the new TV box (#2) is running, however, without a cable, the signal sometimes cuts out - the Internet might be down or slow for a nanosecond. Our WiFi shows as being strong.
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Young and Fly (@Freshtodef) reported@Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now
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TC-VAN (@RageGeist) reported@Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?
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Lynelle (@Bogey_Putt) reported@Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?
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Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported@Shawhelp Yes, but that’s not the point. The point is releasing an app that doesn’t support iOS 26.4.2 - and thereby angering EVERY customer who has an Apple device. Fix it ASAP, and ensure future updates work for everyone before releasing it.
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Don T Beakunt (@truebusterflash) reported@Shawhelp Aaarrrrrgh, 7th time it’s asked me to sign in!
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b ☾ (@brandobrennan) reported@Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.
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Faulty (@Line_Fault) reported@Shawhelp my packet loss is 50% 7.8Mbps down! Screaming fast. Chat said it's too busy to help me... literally. Standard every 6 ish month problem
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Deborah Pineda (@pineda_deborah) reported@Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹