Shaw Outage Report in Calgary, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T1Y , T2R , T3K , T3J , T3M , T2Y , T2A and T2E .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (19%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 14 hours ago |
|
Calgary
|
Internet | 20 hours ago |
|
Calgary
|
Wi-fi | 1 day ago |
|
Calgary
|
Internet | 1 day ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
Wi-fi | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Kirk W. Syrota (@kws79) reported from Calgary, Alberta@Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.
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Linden Banera (@LBan292) reported from Calgary, Alberta@Shawhelp outage in sundance on February 16th and now tonight February 20th. The update we’ve received has been the same one for the past 6 hours. Figure it out and get this fixed. Customers deserve compensation for this disaster.
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Steve (@perlsteve) reported from Calgary, Alberta@Shawhelp Almost 9am, no service updates or replies to DM on the Sundance issue. I understand that if it's a major issue it will take time - this is seriously impacting remote and WFH folks who now need to scramble with little information to go on.
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Lali M. Garcia (@MsMolinaGarcia) reported from Calgary, Alberta@Shawhelp It's been ten days now with internet down. Your webpage says issue resolved but it's not. I've called 3 times and they hang up on me. Poor customer service. Extremely disappointed with shaw.
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ERIN! at the Disco (@purpledcake) reported from Calgary, AlbertaGood lord @Shawhelp please tell me this internet outage is almost fixed
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Jason Lyver 🌈 (@LyverJohn) reported from Calgary, Alberta@Shawhelp 1 hour on hold last night and 1 hour speaking with a tech and still cable not working. I have to wait tell Monday before a tech can come and they provide to movies on demand not good enough.
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Ryan Teddy (@rttombs) reported from Calgary, Alberta@Shawhelp there another outage happening in Sundance. I think this is the fifth time. At least your updates page provides the detail your customers want “We’re working on it”.
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PjCharlier (@pjcharlier) reported from Calgary, Alberta@Shawhelp internet and cable down again it DeerRidge!
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GrinStarr (@anothersupersta) reported from Calgary, AlbertaTo little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc
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Ryan Teddy (@rttombs) reported from Calgary, Alberta@peterhof3 @Shawhelp Everyone impacted by this outage in Sundance should see a prorated bill without having to contact you via DM. I will be waiting eagerly for my next bill to see how Shaw deals with their Sundance clients.
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mccree (@mccree13) reported from Calgary, Alberta@Shawhelp is there an outage in country hills in Calgary. No tv or internet.
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Boyd Wiebe (@Boyd_iDesign) reported from Calgary, Alberta@Shawhelp any further explanation as to why no internet service would be appreciated.
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Steve (@perlsteve) reported from Calgary, Alberta@Shawhelp OK seriously - what is going on in Sundance. Disclosure - now. I understand you can't fix it from your desk, but at least tell us what is going on.
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Phil Moir (@philsadad) reported from Calgary, Alberta@hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.
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Kirk W. Syrota (@kws79) reported from Calgary, Alberta@Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.
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Sarah Halprin (@sarahlhalprin) reported from Calgary, AlbertaHoly hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.
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Steve (@perlsteve) reported from Calgary, Alberta@LBan292 @Shawhelp +1 - This is causing serious issues for remote/WFH folks. I have already sent a DM - updates would be appreciated
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Karen Preddy (@preddyk2) reported from Calgary, Alberta@Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem
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Crystal Jepsen (@cl_jepsen) reported from Calgary, Alberta@Shawhelp third time this week my internet has been down 😢
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Michael Kieswetter (@jiggykies) reported from Calgary, AlbertaAlright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Mary McGoey (@McgoeyMary) reported@Shawhelp hi I’m in Edmonton Blackburne Creek extremely poor reception internet and tv. Is there a problem?
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Avery (@Av23_) reported@Shawhelp is there internet service outage NW Calgary right now?
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Monica Fitz (@monica_fitz) reported@Shawhelp No offence but you missed my point. If I went on Twitter asking for help every time my internet went out it’d be my full time job. SM is about transparency. It would be nice if we could hear up to date issues & solutions. Shaw’s support site doesn’t instantly cover all outages.
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Pat Grundle (@pgrundle) reported@Shawhelp Are you still having issues in White Rock?
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Luke Knight (@lukedknight) reportedHey @ShawInfo I’ve talked to agents on chat & phone and have not found any solutions for my internet service. The frustration is growing. Any help via Twitter? Beginning to feel you’re company that doesn’t really care :(
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chaos agent (@chaosagent1) reported@Shawhelp - how long is internet going to be down in south Surrey?
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Erik (@heavy_shot) reported@Shawhelp hi there, my pvr isnt functioning properly. Getting strange text on the display, can watch live TV, but no pvr or guide etc. Pls help
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|| (@1of7billionOrSo) reportedThanks @Shawhelp for all the help today. 22 years with @telus and @TELUSsupport literally told me how to switch providers without even asking why. Now THATS how you retain customers. Will switch my wife’s plan from Telus too.
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Kim (@launch2growth) reported@Shawhelp are there internet problems in South Calgary?
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Pradeep Padmanabhan (@4PillarsEdm) reported from Edmonton, Alberta@Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?