Shaw outages and service status in Calgary, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 2, 11:05 AM EDT.
- Internet (72%)
- Wi-fi (13%)
- Total Blackout (8%)
- E-mail (4%)
- TV (4%)
The latest reports from users having issues in Calgary come from postal codes T3M , T3K , T1Y , T3J , T2T , T2Y , T2A and T2R .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 3: Problems at Shaw
Shaw is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 14 hours ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
Internet | 3 days ago |
|
Calgary
|
TV | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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RosieLonglastname (@EeLosie) reported from Calgary, Alberta@Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.
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LesterBenzBrewing (@lesterbenz) reported from Calgary, AlbertaHey @Shawhelp , any updates on cable tv not working in SE Calgary?
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Robin Lear (Realtor) (@robinlear) reported from Calgary, Alberta@Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?
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Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta@ShawInfo It would be nice if you actually supported your services! I’ve had problems with my cable & internet service since last Thursday - I’ve called every day and it stil not corrected !!! This just SUCKS...
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ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta@ShawInfo is service down in Calgary?
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𝙲𝚊𝚕𝚐𝚊𝚛𝚢 '𝔅𝔦𝔤 𝔈𝔡' 𝙵𝚒𝚝𝚣🍁🏳️🌈🏴 (@CalgaryFitz) reported from Calgary, Alberta@SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. 🤬
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JP Sandhu (@jpsandhu79) reported from Calgary, AlbertaWould be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.
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ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta@Shawhelp Sent a DM. I'm not sure why the payment didn't go thru as I sent it via same bank account the month before with no issues.
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Andy S (@nsnwca) reported from Calgary, Alberta@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.
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Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta@Shawhelp why do you suck so much? Fix your **** so I can watch hockey without the screen going black every 30 seconds
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Chris Schneider | #BlackLivesMatter ✊🏻✊🏼✊✊🏽✊🏾 (@schneidz) reported from Calgary, Alberta@Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)
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Katie Hall (@diamondlegacy2) reported from Calgary, Alberta@Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.
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🏈 "digitus meus trahere" 🏈 (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp Is email server down this morning?
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Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta@Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.
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Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
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RosieLonglastname (@EeLosie) reported from Calgary, Alberta@Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am
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N. (@SoulfulHarmony) reported from Calgary, AlbertaI repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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JP Sandhu (@jpsandhu79) reported from Calgary, AlbertaHey @Shawhelp any idea how long this outage will be in central Calgary? Not many customers pay in cash anymore and debit/credit machine don’t work without internet.
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The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta@cryage83 @Shawhelp Any update on Shaw service in Shawnessy/Somerset SW Calgary?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Alsop (@RickAlsop) reported@Shawhelp I an not a Rogers customer. They have no idea who i am.
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Summer (@snowyday15) reported@Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.
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Matthew Johnson (@McJohnson922) reported@Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)
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Bella Bee (@SmileyYYC) reported@shawhelp 50 minutes on support, getting transferred to 3 agents. And still no answers. Damn how I wish y’all didn’t merge with #Rogers
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stacey brotzel (@staceybrotzel) reported@Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.
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'Nucknation (@surrey1111) reported@Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.
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Summer (@snowyday15) reported@Shawhelp Its up, but its very slow
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Roger Wild (@rojwild) reported@Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time
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Ugabug (@MaryPChipman) reported@Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.
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Release the files (@BlackBlazeE) reportedDue to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.