Shaw Outage Report in Calgary, Alberta
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T1Y, T3G, T3H, T3M, T3J, T3K, T2K and T2Y.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (61%)
-
TV (16%)
-
Wi-fi (10%)
-
Total Blackout (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
-
Andy S
(@nsnwca) reported
from
Calgary, Alberta
@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.
-
Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
-
Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw
-
Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
If I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry
-
Erin
(@ErinRooneye) reported
from
Calgary, Alberta
@Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!
-
Jason Milton
(@JasonJMilton) reported
from
Calgary, Alberta
@Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp
-
Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264
-
Katie Hall
(@diamondlegacy2) reported
from
Calgary, Alberta
@Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.
-
Aaron B
(@a_bbury11) reported
from
Calgary, Alberta
@Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!
-
Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can someone help me please
-
Michael Ryan
(@michaeltryan74) reported
from
Calgary, Alberta
I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc
-
RosieLonglastname
(@EeLosie) reported
from
Calgary, Alberta
@Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am
-
Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you
-
Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp worst customer support I’ve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times it’s not on my end. Tech shows up … problem is not in your end. Wow gee thanks bud I know that…. FIX IT
-
Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp #BlueCurve down???? #StanleyCupFinals
-
Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary
-
Kevin Gruetzner
(@Restricted1337) reported
from
Chestermere, Alberta
@Shawhelp top notch tech support 45 minutes of her shuffling through the trouble shooting 101 guide asking me to turn everything on and off multiple times…. Honey I tried that’s why I’m calling like I told you in the beginning
-
🏈 “Carpe Eu” 🏈
(@K_O_cowtown) reported
from
Calgary, Alberta
@Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet
-
Frank P. MacMaster, PhD
(@FrankMacMaster) reported
from
Calgary, Alberta
@Shawhelp is there an outage in NW Calgary?
-
Rob 🤠
(@leaningcowboy) reported
from
Calgary, Alberta
@Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Liane Bisaillon 🇨🇦
(@Lianebisaillon) reported
@Shawhelp has got to be the worst service out there.
-
Adi lally
(@adifood1234) reported
@micaelakimchi @TELUS Yep Shaw is the best I had shitty service with Telus but with @Shawhelp has really great service my service works great with Shaw never goes down.
-
cassandra nicholl
(@cassnicholl) reported
@Shawhelp internet is down in country Hills? Any idea why?
-
Troy MacLean
(@TroyMack12) reported
@Shawhelp I need some help please
-
Paul of Waratah 2298 ...now over Big Pond 48N/123W
(@paul_48n) reported
@Shawhelp Moved to Blue Curve in early December. Has some good features but it is buggy. And it has made my Shaw email account I've had for years 'INACTIVE" ???? I know my password, is in Mac's Keychain AND iPassword App. Is mail having problems or is it our 'relationship'
-
Laedrys
(@Laedrys) reported
@Shawhelp hey I'm having issues with my router. It's not connecting to the internet and when it does some sites do not load properly.
-
Third Age Expeditions ✈
(@ThirdAgeExped) reported
@Shawhelp Our timeshift channels disappeared a few weeks ago. Rebooted system. Shaw online chat is not live. 10 min between responses. Ready to boot Shaw and Blue Curve to the curb and go full streaming. Now told we do not subscribe to time shift?? We never u subscribed?
-
Jeff Meerman 🏳️🌈
(@JeffMeerman) reported
@Shawhelp what’s wrong with your employees at Guildford? Drove all the there to replace a defective Shaw modem and they said “it wasn’t their problem.” Really? I think it is. Time to move to @telus after being your customer for over 20 years.
-
Liane Bisaillon 🇨🇦
(@Lianebisaillon) reported
@Shawhelp WHY does it take over an hour to connect to get help?! I'm on Shaw chat, the phone & twitter. #WORSTSERVICE #TIMETOWALK #DISAPPOINTEDFORYEARS
-
Breanne Rothwell
(@wombatwonder) reported
@burkeman78 @Sportsnet @Shawhelp Rude!