Shaw

Shaw Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T1Y, T2R, T2T, T3H, T3K, T3M, T2K and T2A.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Calgary, Alberta 01/28/2026 11:45

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Calgary, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    I swear to God @TELUSsupport THIS IS IT. Our internet just stopped completely with BOTH OF US WORKING from home and World Cup OVERTIME about to start. F you and your ****** service.Looks like we're going back to @Shawhelp

  • Neil_Zee Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.

  • tracyinkits tracy (@tracyinkits) reported from Calgary, Alberta

    @Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?

  • K_O_cowtown 🏈 "Te futueo et caballum tuum" 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp is Shaw Wemail down? Getting site can't be reached message.

  • CalgaryBluesky 🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta

    @0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.

  • WerdEmUp Candidate for the Prime Minister of Canada (@WerdEmUp) reported from Calgary, Alberta

    @Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.

  • K_O_cowtown 🏈 "digitus meus trahere" 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp Is email server down this morning?

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    @Shawhelp can somone help me please

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    WTH @Shawhelp ??????????? Connection errors again.

  • iansu iansu.ethernet 🔌 (@iansu) reported from Calgary, Alberta

    @adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.

  • Corrrine ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta

    @ShawInfo is service down in Calgary?

  • Tracey_YYC Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta

    @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

  • lesterbenz LesterBenzBrewing (@lesterbenz) reported from Calgary, Alberta

    Hey @Shawhelp , any updates on cable tv not working in SE Calgary?

  • erininyyc Erin (@erininyyc) reported from Calgary, Alberta

    @Asparklinglady @ShawInfo Seconded, having issues in the Beltline. Service was intermittent last few hours and has now dropped entirely

  • DustinMorris13 dustin mega hipster morris (@DustinMorris13) reported from Calgary, Alberta

    @menard_ray @Shawhelp It looks like they didn't even try to help.

  • jpsandhu79 JP Sandhu (@jpsandhu79) reported from Calgary, Alberta

    Would be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.

  • Corrrine ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta

    @Shawhelp Sent a DM. I'm not sure why the payment didn't go thru as I sent it via same bank account the month before with no issues.

  • jpsandhu79 JP Sandhu (@jpsandhu79) reported from Calgary, Alberta

    Hey @Shawhelp any idea how long this outage will be in central Calgary? Not many customers pay in cash anymore and debit/credit machine don’t work without internet.

  • Neil_Zee Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    @saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • markjones65 Mark Jones (@markjones65) reported

    @Shawhelp @ShawInfo come on already! Internet and tv have been down since last night! Trying to watch golf this morning and stampede this afternoon! Get it fixed already!#didntsignupforrogersservice

  • pink_starring Starring Pink (@pink_starring) reported

    @Shawhelp Hello, I am having issues with my internet, it there anything that you can do to help.This has been a problem since around 3am this morning is there anything that you do fix it.

  • ScienceOfSmut J Cat 🏳️‍🌈 (@ScienceOfSmut) reported

    So on top of a systemwide outage that lasted for days, I get hit with a price increase without me even knowing about it? And no help on Twitter for more than 3 hours? WOW @FidoSolutions you make it SO easy to not want to stay with you. Do better! (@telus @Shawhelp hit me up pls!)

  • SurreyJack7 Surrey Jack (@SurreyJack7) reported

    @Shawhelp Okay but why does Shaw keep having outages. This is the second time Shaw has an outage in less then a month.

  • CalebSBwilson C Wilson (@CalebSBwilson) reported

    @Shawhelp Twitter replies are faster than calling your tech support line, comical

  • sophie_everine Sophie (@sophie_everine) reported

    @Shawhelp more than 17 hours without service. What is taking so long ?

  • prismhed dm (@prismhed) reported

    @Shawhelp Thanks Don. I did contact tech support and they confirmed that there is no way to turn these off. I do wonder why the decision was made to disallow turning off the radios when in bridge mode (which bypasses the need for the modem to provide WiFi altogether). Bizarre.

  • Mohindershergil Mohinder shergill (@Mohindershergil) reported

    @ShawInfo Its been more than 20 hours with no internet,Tv and phone service in my house. This is second time in last three weeks..I had telus for 6 years never had a single time program.

  • PopeSD36 Ms Pope (@PopeSD36) reported

    We lost @Shawhelp in #surreybc this morning around midnight…we remain disconnected. On Canada Day we went 28 hours. 48 hours without service in less than 3 weeks. Both times crews are deployed to Fraser Highway where the SkyTrain construction is beginning.

  • Clarinetistry Mr. Calgary (@Clarinetistry) reported

    @Shawhelp is there an outage in SE Calgary?