Shaw outages and service status in Calgary, Alberta
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Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 27, 4:26 AM EDT.
- Internet (69%)
- Wi-fi (20%)
- Total Blackout (7%)
- E-mail (2%)
- TV (2%)
The latest reports from users having issues in Calgary come from postal codes T3M , T3K , T3J , T1Y , T2R , T2N , T3H and T3C .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 14 hours ago |
|
Calgary
|
Internet | 3 days ago |
|
Calgary
|
Internet | 3 days ago |
|
Calgary
|
Total Blackout | 3 days ago |
|
Calgary
|
Total Blackout | 3 days ago |
|
Calgary
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Mahmud Abdulla (@CanImmConsult) reported from Calgary, Alberta@Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?
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RosieLonglastname (@EeLosie) reported from Calgary, Alberta@Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.
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Colin (@UKgeordieColin) reported from Calgary, Alberta@Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.
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Alli G (@AlliAlliG) reported from Calgary, Alberta@Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)
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Sean (@Sean_in_Calgary) reported from Calgary, Alberta@Shawhelp are there issues in Hawkwood area of Calgary?
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Vipul (@Vipul___) reported from Calgary, AlbertaDoesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.
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The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta@Shawhelp The issue is not account specific.
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🏈 “Carpe Eu” 🏈 (@K_O_cowtown) reported from Calgary, Alberta@Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet
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dustin mega hipster morris (@DustinMorris13) reported from Calgary, Alberta@menard_ray @Shawhelp It looks like they didn't even try to help.
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Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta@Shawhelp ive had a problem with my home Wifi thats being going on for days. I was offered an Engineer a day ago, so I need somebody to listen and not go through off the shelf advice. The problem is my Wifi is half of what it was.
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Vipul (@Vipul___) reported from Calgary, AlbertaThe only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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JP Sandhu (@jpsandhu79) reported from Calgary, AlbertaWould be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.
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Erin (@ErinRooneye) reported from Calgary, Alberta@Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!
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Andy S (@nsnwca) reported from Calgary, Alberta@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.
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Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta@Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300
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Bella Bee (@SmileyYYC) reported from Calgary, AlbertaWtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????
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Terri-Ann Nolan (@TAnolan28) reported from Calgary, Alberta@Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it
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Scott Dellinger (@scottdellinger) reported from Calgary, Alberta@Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.
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Michael Ryan (@michaeltryan74) reported from Calgary, AlbertaI’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc
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Jake Sherlock (@jake_sherlock) reported from Calgary, Alberta@Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Drimint (@RisenRealm) reported@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
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🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported@Shawhelp I think we have a Shaw Webmail outage. I can’t send or receive email. I can’t even forward an exteral email from Google to my shaw email account. Not getting any emails on my phone.
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Don T Beakunt (@truebusterflash) reported@Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers
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DJ Phoenix (@DJPh03NiX) reported@Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.
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'Nucknation (@surrey1111) reported@Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.
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Marty Chan (@Marty_Chan) reported@Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.
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bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
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D (@superdaddoo) reported@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
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Mat Thomas (@EmptyUK) reported@Shawhelp Hi, my internet is dead. Unplugged the router etc but it won’t come back. Help please.
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Dave (@Danrek77) reported@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label