Shaw outages and service status in Drumheller, Alberta

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw generated 0 outage signals in the last 24 hours around Drumheller, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Drumheller, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Drumheller, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Aug 9, 6:40 AM EDT	0	0
Aug 9, 7:00 AM EDT	0	0
Aug 9, 7:20 AM EDT	0	0
Aug 9, 7:40 AM EDT	0	0
Aug 9, 8:00 AM EDT	0	0
Aug 9, 8:20 AM EDT	0	0
Aug 9, 8:40 AM EDT	0	0
Aug 9, 9:00 AM EDT	0	0
Aug 9, 9:20 AM EDT	0	0
Aug 9, 9:40 AM EDT	0	0
Aug 9, 10:00 AM EDT	0	0
Aug 9, 10:20 AM EDT	0	0
Aug 9, 10:40 AM EDT	0	0
Aug 9, 11:00 AM EDT	0	0
Aug 9, 11:20 AM EDT	0	0
Aug 9, 11:40 AM EDT	0	0
Aug 9, 12:00 PM EDT	0	0
Aug 9, 12:20 PM EDT	0	0
Aug 9, 12:40 PM EDT	0	0
Aug 9, 1:00 PM EDT	0	0
Aug 9, 1:20 PM EDT	0	0
Aug 9, 1:40 PM EDT	0	0
Aug 9, 2:00 PM EDT	0	0
Aug 9, 2:20 PM EDT	0	0
Aug 9, 2:40 PM EDT	0	0
Aug 9, 3:00 PM EDT	0	0
Aug 9, 3:20 PM EDT	0	0
Aug 9, 3:40 PM EDT	0	0
Aug 9, 4:00 PM EDT	0	0
Aug 9, 4:20 PM EDT	0	0
Aug 9, 4:40 PM EDT	0	0
Aug 9, 5:00 PM EDT	0	0
Aug 9, 5:20 PM EDT	0	0
Aug 9, 5:40 PM EDT	0	0
Aug 9, 6:00 PM EDT	0	0
Aug 9, 6:20 PM EDT	0	0
Aug 9, 6:40 PM EDT	0	0
Aug 9, 7:00 PM EDT	0	0
Aug 9, 7:20 PM EDT	0	0
Aug 9, 7:40 PM EDT	0	0
Aug 9, 8:00 PM EDT	0	0
Aug 9, 8:20 PM EDT	0	0
Aug 9, 8:40 PM EDT	0	0
Aug 9, 9:00 PM EDT	0	0
Aug 9, 9:20 PM EDT	0	0
Aug 9, 9:40 PM EDT	0	0
Aug 9, 10:00 PM EDT	0	0
Aug 9, 10:20 PM EDT	0	0
Aug 9, 10:40 PM EDT	0	0
Aug 9, 11:00 PM EDT	0	0
Aug 9, 11:20 PM EDT	0	0
Aug 9, 11:40 PM EDT	0	0
Aug 10, 12:00 AM EDT	0	0
Aug 10, 12:20 AM EDT	0	0
Aug 10, 12:40 AM EDT	0	0
Aug 10, 1:00 AM EDT	0	0
Aug 10, 1:20 AM EDT	0	0
Aug 10, 1:40 AM EDT	0	0
Aug 10, 2:00 AM EDT	0	0
Aug 10, 2:20 AM EDT	0	0
Aug 10, 2:40 AM EDT	0	0
Aug 10, 3:00 AM EDT	0	0
Aug 10, 3:20 AM EDT	0	0
Aug 10, 3:40 AM EDT	0	0
Aug 10, 4:00 AM EDT	0	0
Aug 10, 4:20 AM EDT	0	0
Aug 10, 4:40 AM EDT	0	0
Aug 10, 5:00 AM EDT	0	0
Aug 10, 5:20 AM EDT	0	0
Aug 10, 5:40 AM EDT	0	0
Aug 10, 6:00 AM EDT	0	0
Aug 10, 6:20 AM EDT	0	0
Aug 10, 6:40 AM EDT	0	0

August 10: Problems at Shaw

Shaw is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

axishairsalons.com (@axishairsalons) reported 6 minutes ago
@Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?
OC_2030 (@oc_2030_vision) reported 7 minutes ago
@Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.
O.A (@dae_j01) reported 10 minutes ago
@Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.
TC-VAN (@RageGeist) reported 11 minutes ago
@Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able
nobody.hky (@nobodyhky) reported 12 minutes ago
Another outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.
Gerrit Heikamp (@gerrit_heikamp) reported 12 minutes ago
@Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.
Vanessa (@Noosiekins) reported 20 minutes ago
@Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.
bc_2027 (@bc_2025_vision) reported 27 minutes ago
@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
RogersHelps (@RogersHelps) reported 30 minutes ago
@jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric
Jasmine Kaur G (@jgarcha) reported 32 minutes ago
The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!