Shaw

Shaw Outage Report in Drumheller, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Drumheller, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Drumheller and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Drumheller, Alberta 12/28/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TheJourneyGenie TheJourneyGenie (@TheJourneyGenie) reported

    @Shawhelp I’m on the phone with one of your reps but I cannot understand her and she has left me hanging for several minutes. Can you help please?

  • DavidWa59907969 David Walsh (@DavidWa59907969) reported

    @SagePonchie @Shawhelp Customer service has declined markedly during this pandemic. It's very difficult to connect live with a human being. In the old days a person answered the phone. Now a computer does it and can't address your concerns.

  • rdavemacdonald Dave Macdonald (@rdavemacdonald) reported

    @Shawhelp our cable and TV is down again in Murrayville 😠

  • murphy2232 Ron Wozniak (@murphy2232) reported

    @MyPetalHeart @ShawInfo Yesterday I was on hold for 1 45 and finally gave up. Never gave me a call back option

  • jhshirley Jeff Shirley - tech CEO, beekeeper (@jhshirley) reported

    @Shawhelp sent you DM. Nobody answering phones. Gave up for today. Terrible service.

  • danny_underwood Danny Underwood (@danny_underwood) reported

    @Shawhelp The renewal rate you gave me was not competitive, you call me with unsolicited offers constantly and it took me over an hour to cancel my service. Grade A POOP. Thanks @TELUS !!

  • digimat digimat (@digimat) reported

    Is there even a more sleazy or dispicable company than @ShawInfo ? Advertising “Hybrid” Fibre that’s not even Fiber to your door at infalted prices. Forced to jack up your Internet rates because you failed to adapt to your customer needs. #byefelicia

  • goopat2 Pat (@goopat2) reported

    @trishlaw55 @Shawhelp No it’s still not working. Apparently it has something to do with an iOS update and they are working on it? I checked with Shaw again on Nov 13 and the Tech wasn’t aware of the problem so I don’t think it’s a priority.

  • draftbc Dean (@draftbc) reported

    @Shawhelp I feel like I’m falling through the cracks, 3 missed appointments and no one calling me back to either fix missed appts or reschedule. I’m supposedly waiting for dispatch or Manager call back. FYI. Tech support said nothing more they can do, what can you do?

  • romel_eh romel (@romel_eh) reported

    @Shawhelp can’t connect to internet please help